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Αυτοκίνητα σε Αεροδρόμιο Βαρκελώνη Barcelona-El Prat - Κριτικές και ευρετήριο πρακτορείων
Αρ. κατάταξης 1
Alamo
Καλύτερη βαθμολογία
9,0 Εξαιρετικό (5 κριτικές)
Αεροδρόμιο Βαρκελώνη Barcelona-El Prat: 1 πρακτορείο
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Alamo κριτικές
Τοποθεσίες πρακτορείων
Alamo
Πρακτορεία στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
Enterprise Rent A Car
+34 935 219 095
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Alamo κριτικές στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
Αρ. κατάταξης 2
Thrifty
7,7 Καλό (9 κριτικές)
Αεροδρόμιο Βαρκελώνη Barcelona-El Prat: 1 πρακτορείο
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Thrifty κριτικές
Τοποθεσίες πρακτορείων
Thrifty
Πρακτορεία στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
Terminal 1 And 2
+34 932 983 637
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Thrifty κριτικές στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
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Αρ. κατάταξης 3
Hertz
7,5 Καλό (24 κριτικές)
Αεροδρόμιο Βαρκελώνη Barcelona-El Prat: 1 πρακτορείο
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Hertz κριτικές
Τοποθεσίες πρακτορείων
Hertz
Πρακτορεία στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
Terminal 1 And 2
+34 902 011 959
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Hertz κριτικές στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
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10,0
Μειονεκτήματα: The return lot at BCN is very hard to find. Not Hertz's fault, certainly, but I sure wish someone would fix it!
κριτική από
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5,2
Pickup was slow
Πλεονεκτήματα: the car was fine
Μειονεκτήματα: pickup was slow and the car wasn't fully cleaned
κριτική από
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2,4
Awful customer service
Πλεονεκτήματα: Absolutely nothing.
Μειονεκτήματα: They were not able to refund me for six days of prepaid rental that I didn’t need. The service was terrible. The kid who gave us the keys told us to drive thru the barrier at the airport. Insurance is completely unaffordable
κριτική από
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2,0
Rough customer service - buy your insurance online!
Πλεονεκτήματα: Easy to book online
Μειονεκτήματα: When we arrived to pick up our car the agent didn’t speak English well, which was completely fine, but he opted to sign us up for the most expensive insurance and prepaid gas without asking. After taking my card he handed me a receipt for nearly 500 euro for our $60 rental. When I asked about alternatives he just tried to keep up selling us with veiled threats. We cancelled and rebooked with Enterprise where the service was honestly incredible and we booked our insurance online minutes in advance. I’m still waiting to see if he actually cancelled.
κριτική από
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10,0
Outstanding service!!!
Πλεονεκτήματα: Fratern, from Barcelona’s airport, was extremely helpful and accommodating during my pick up of the car. It is a joy to find hardworking people with a service attitude. He should be commended for his efforts. Thank you very much!!! The car was in great shape, clean and almost brand new. We had no trouble at all driving it from Barcelona to Madrid, with stops at Cartagena, Granada and Cordoba. Following the speed limit is important since there are speed radars (cameras) in highways and cities, and for what I’ve heard the fines are pretty hefty. We declined insurance since we booked the car online and got the insurance from a different company. The final price for the rental was the same as quoted, and we think it was a great value for our money. It was our first time renting a car in a foreign country, and it was a great experience. We recommend this service 100%
κριτική από
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10,0
Hertz went above and beyond
Πλεονεκτήματα: We had initially rented a manual Fiat 500 but when we got to the rental desk, the Hertz employee gave us a brand-new (18 kms on the odometer), semi-automatic, fully-loaded (leather seats, navigation), Fiat 500S. We had signed up for the most basic and cheapest car and we ended up with a pretty decent one in the same class, and there was no added cost to us. The unlimited kms were very good for us as we did about 1850 kms of driving over the 8-day rental period. Pick-up and drop-off were quick and easy. The entire experience was enjoyable.
Μειονεκτήματα: My only issue, and this has nothing to do with Hertz, is how weak the engine of the Fiat 500 was. We had quite a bit of trouble keeping up with the European traffic on the highway. Driving on the very hilly landscape of Spain made some parts of the highway near impossible to climb without losing much speed. Other than that, it was a very enjoyable rental.
κριτική από
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8,0
Πλεονεκτήματα: Attention
Μειονεκτήματα: Nothing
κριτική από
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5,2
Average service for a famous brand
Μειονεκτήματα: At Barcelona Airport the car was not ready. We waiting for two hours and they gave us bigger car than we booked in advance. The clerk was pushing insurance on us and I think we pay more for rent than we got the online quote. On the first tank of gasoline, we made 500 km but on next two 700 km. It looks like they didn't fill the tank at first.
κριτική από
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2,4
Terrible customer service
Πλεονεκτήματα: Nothing
Μειονεκτήματα: Rude clerks, long lines and very poor customer service stating “This is not America” when questioned about the 100.00 per day insurance cost. We were told we were responsible out of pocket 32,000 dollars if we wrecked the car. I suggest you purchase the insurance on the website when you rent the car. We refused to pay there insurance price here but I was nervous the entire trip driving the car.
κριτική από
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2,4
Hertz rental issues
Μειονεκτήματα: Car was not according expected standards, requiring to look for another one. Person at from desk not cooperative. A side of this, kayak platform does not keep the timing (arrival and departure) when confirming the transaction, that may generate confusion on booking details
κριτική από
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5,2
Pick-up vs drop-off
Μειονεκτήματα: A thorough inspection wasn't performed at the time of pick-up, unlike the way it was at drop-off.
κριτική από
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8,0
Μειονεκτήματα: The reservation did not exist as far as Hertz knew but the charge was on my son's card. We ultimately rented from Sixt and had a good experience with them. When I initially gave a good rating I was thinking of the rental we actually got not this one - sorry!
κριτική από
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10,0
Μειονεκτήματα: The return lot at BCN is very hard to find. Not Hertz's fault, certainly, but I sure wish someone would fix it!
κριτική από
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10,0
Outstanding service!!!
Πλεονεκτήματα: Fratern, from Barcelona’s airport, was extremely helpful and accommodating during my pick up of the car. It is a joy to find hardworking people with a service attitude. He should be commended for his efforts. Thank you very much!!! The car was in great shape, clean and almost brand new. We had no trouble at all driving it from Barcelona to Madrid, with stops at Cartagena, Granada and Cordoba. Following the speed limit is important since there are speed radars (cameras) in highways and cities, and for what I’ve heard the fines are pretty hefty. We declined insurance since we booked the car online and got the insurance from a different company. The final price for the rental was the same as quoted, and we think it was a great value for our money. It was our first time renting a car in a foreign country, and it was a great experience. We recommend this service 100%
κριτική από
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10,0
Hertz went above and beyond
Πλεονεκτήματα: We had initially rented a manual Fiat 500 but when we got to the rental desk, the Hertz employee gave us a brand-new (18 kms on the odometer), semi-automatic, fully-loaded (leather seats, navigation), Fiat 500S. We had signed up for the most basic and cheapest car and we ended up with a pretty decent one in the same class, and there was no added cost to us. The unlimited kms were very good for us as we did about 1850 kms of driving over the 8-day rental period. Pick-up and drop-off were quick and easy. The entire experience was enjoyable.
Μειονεκτήματα: My only issue, and this has nothing to do with Hertz, is how weak the engine of the Fiat 500 was. We had quite a bit of trouble keeping up with the European traffic on the highway. Driving on the very hilly landscape of Spain made some parts of the highway near impossible to climb without losing much speed. Other than that, it was a very enjoyable rental.
κριτική από
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8,0
Πλεονεκτήματα: Attention
Μειονεκτήματα: Nothing
κριτική από
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8,0
Μειονεκτήματα: The reservation did not exist as far as Hertz knew but the charge was on my son's card. We ultimately rented from Sixt and had a good experience with them. When I initially gave a good rating I was thinking of the rental we actually got not this one - sorry!
κριτική από
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5,2
Pickup was slow
Πλεονεκτήματα: the car was fine
Μειονεκτήματα: pickup was slow and the car wasn't fully cleaned
κριτική από
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2,4
Awful customer service
Πλεονεκτήματα: Absolutely nothing.
Μειονεκτήματα: They were not able to refund me for six days of prepaid rental that I didn’t need. The service was terrible. The kid who gave us the keys told us to drive thru the barrier at the airport. Insurance is completely unaffordable
κριτική από
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2,0
Rough customer service - buy your insurance online!
Πλεονεκτήματα: Easy to book online
Μειονεκτήματα: When we arrived to pick up our car the agent didn’t speak English well, which was completely fine, but he opted to sign us up for the most expensive insurance and prepaid gas without asking. After taking my card he handed me a receipt for nearly 500 euro for our $60 rental. When I asked about alternatives he just tried to keep up selling us with veiled threats. We cancelled and rebooked with Enterprise where the service was honestly incredible and we booked our insurance online minutes in advance. I’m still waiting to see if he actually cancelled.
κριτική από
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5,2
Average service for a famous brand
Μειονεκτήματα: At Barcelona Airport the car was not ready. We waiting for two hours and they gave us bigger car than we booked in advance. The clerk was pushing insurance on us and I think we pay more for rent than we got the online quote. On the first tank of gasoline, we made 500 km but on next two 700 km. It looks like they didn't fill the tank at first.
κριτική από
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2,4
Terrible customer service
Πλεονεκτήματα: Nothing
Μειονεκτήματα: Rude clerks, long lines and very poor customer service stating “This is not America” when questioned about the 100.00 per day insurance cost. We were told we were responsible out of pocket 32,000 dollars if we wrecked the car. I suggest you purchase the insurance on the website when you rent the car. We refused to pay there insurance price here but I was nervous the entire trip driving the car.
κριτική από
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2,4
Hertz rental issues
Μειονεκτήματα: Car was not according expected standards, requiring to look for another one. Person at from desk not cooperative. A side of this, kayak platform does not keep the timing (arrival and departure) when confirming the transaction, that may generate confusion on booking details
κριτική από
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5,2
Pick-up vs drop-off
Μειονεκτήματα: A thorough inspection wasn't performed at the time of pick-up, unlike the way it was at drop-off.
κριτική από
Αρ. κατάταξης 4
Dollar
7,3 Καλό (6 κριτικές)
Αεροδρόμιο Βαρκελώνη Barcelona-El Prat: 1 πρακτορείο
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Dollar κριτικές
Τοποθεσίες πρακτορείων
Dollar
Πρακτορεία στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
Terminal 1 And 2
+34 932 983 637
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Dollar κριτικές στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
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10,0
Creat service
Πλεονεκτήματα: Ms. Valerie Helped us to move the laggages all the way to the car. And helped us setup all the car seats securely. She was also super friendly. P
Μειονεκτήματα: However the GPS phone Device we rent, the car charger didn't charge at all. Dead on the way to our destination. Coast so much pain.
κριτική από
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9,6
Πλεονεκτήματα: Easy to pickup. However not labeled as dollar. Had to find out I needed to be at the Hertz desk.
κριτική από
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2,4
Worst rent a car ever
Μειονεκτήματα: On the spot, when added insurance price was 2.2x more than initially communicated Car given was not the one reserved,but Hyundai that had some strange features that caused flat battery and left us without the car for half a day ( of course when most needed) Emergency service from Hertz that was the actual provider behind the Dollar, acted very slowly and fairly unprofessionally. End result was waiting for 3 hours in the garage for them to come with cables and start the engine. At that time they gave us instructions that should be initially communicated.
κριτική από
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10,0
Creat service
Πλεονεκτήματα: Ms. Valerie Helped us to move the laggages all the way to the car. And helped us setup all the car seats securely. She was also super friendly. P
Μειονεκτήματα: However the GPS phone Device we rent, the car charger didn't charge at all. Dead on the way to our destination. Coast so much pain.
κριτική από
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9,6
Πλεονεκτήματα: Easy to pickup. However not labeled as dollar. Had to find out I needed to be at the Hertz desk.
κριτική από
Αρ. κατάταξης 5
Avis
7,2 Καλό (17 κριτικές)
Αεροδρόμιο Βαρκελώνη Barcelona-El Prat: 1 πρακτορείο
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Avis κριτικές
Τοποθεσίες πρακτορείων
Avis
Πρακτορεία στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
Aeropuerto De Barcelona T1&T2
+34 902 108 495
Όλες οι κριτικές της Avis
Avis κριτικές στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
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8,0
Πλεονεκτήματα: Super friendly staff! New car with lots of useful tech.
Μειονεκτήματα: Not at all the car I ordered - A Hyundai is NOT a BMW. Hidden charges ($30 airport fee) and add-ons I didn't ask for (second driver, windscreen protection) almost doubled the price before I complained and they dropped some of them. Beware before signing.
κριτική από
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5,2
Πλεονεκτήματα: Rental van was in great shape - very clean.
Μειονεκτήματα: The location refused to honor the rate we had been provided by CarRentals.com via Kayak, despite my showing them the booking details, etc. Given that we had five people waiting to get into the car & proceed on our trip we had essentially no choice but to pay three times the price we were expecting.
κριτική από
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9,2
Very nice car, but.....
Πλεονεκτήματα: The overall ride, comfort and features.
Μειονεκτήματα: A bit large for roads in Spain. Auto lane assist was amazing.
κριτική από
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7,2
Nice car but long wait
Πλεονεκτήματα: The car was nice (an Audi A4) at a fare price
Μειονεκτήματα: It took over an hour and a half to get the car even with a reservation. The line was long and the workers were very slow
κριτική από
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8,0
Πλεονεκτήματα: Super friendly staff! New car with lots of useful tech.
Μειονεκτήματα: Not at all the car I ordered - A Hyundai is NOT a BMW. Hidden charges ($30 airport fee) and add-ons I didn't ask for (second driver, windscreen protection) almost doubled the price before I complained and they dropped some of them. Beware before signing.
κριτική από
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7,2
Nice car but long wait
Πλεονεκτήματα: The car was nice (an Audi A4) at a fare price
Μειονεκτήματα: It took over an hour and a half to get the car even with a reservation. The line was long and the workers were very slow
κριτική από
Αρ. κατάταξης 6
Europcar
6,9 Καλό (14 κριτικές)
Αεροδρόμιο Βαρκελώνη Barcelona-El Prat: 2 πρακτορεία
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Europcar κριτικές
Τοποθεσίες πρακτορείων
Europcar
Πρακτορεία στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
Aeropuerto El Prat
+34 911 505 000
Aeropuerto El Prat
+34 911 505 000
Όλες οι κριτικές της Europcar
Europcar κριτικές στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
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5,2
Μειονεκτήματα: At the check-in I was informed that as the rental was done via a USA based agency and that I was using an EU based credit card and drivers licence , that I was Absolutely OBLIGED to take their full insurance... otherwise the rental would not be honored. This despite I already have a good policy with both my own car and via my gold credit card. The insurance was more than the rental. I feel lied to by Kayak , Europcar, and whatever middle-man you sub-contracted via.
κριτική από
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10,0
Excellent
Πλεονεκτήματα: The service, and the car was perfect.
Μειονεκτήματα: Europe car company is closed after midnight.
κριτική από
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10,0
Easy customer care
Πλεονεκτήματα: Issue free and fast pickup and return. Friendly staff.
Μειονεκτήματα: Cannot think of any negatives.
κριτική από
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3,2
Πλεονεκτήματα: The car we ended up getting was fine.
Μειονεκτήματα: We paid for a mustang convertible or similar but when we got there they considered a fiat 500 comparable. Then there only Other option was a VW bug convertible, in our minds going on a costal vacation and paying for an upgrade neither of those cars compared. Very unfortunate and put a damper on our trip
κριτική από
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7,2
I have had better experiences
Πλεονεκτήματα: Friendliness of staff.
Μειονεκτήματα: There are two terminals at BCN and I had reserved at #1, but picked up at #2. They told me they didn't have any small cars like I wanted. I could have gone back to terminal #1 and gotten the original car, buty ended up with a much larger and more expensive car. They should coordinate between the two terminals. They didn't inspect the exterior of the car when I picked up, but did when i returned it. This could have been a problem though it wasn't.
κριτική από
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3,6
confused
Πλεονεκτήματα: Was a little fast
Μειονεκτήματα: Trying to sell this company everything. They don't go with you to check the car. They tell you the car don't have scratch and when you go to check the car have some scratches also they tell you where the car is park and you don't see the car is park in different place. They charge you for everything
κριτική από
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7,2
long wait/nice car
Πλεονεκτήματα: I liked the car. The drop off was fast
Μειονεκτήματα: Although there was only one person ahead of me, the wait took too long. If you reserve a car ahead of time, it should not take so long.
κριτική από
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3,6
Hired a 4x4, got a 2wd. Absolutely shocked.
Πλεονεκτήματα: I specifically hired a 4x4 as I was heading to the mountains to ski. I received a jeep Suv that appears to be a 4x4, but was in fact only 2wd. It was also on cheap aftermarket tyres. The vehicle was utterly incapable and could not even make it up an icy road to the accommodation, and later got stuck in a hotel car park. The pick up was delayed by an hour while i waited around too. I am awaiting a compete refund for this booking.
Μειονεκτήματα: Being given a 2wd when I specifically ordered a 4x4
κριτική από
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7,2
I have had better experiences
Πλεονεκτήματα: Friendliness of staff.
Μειονεκτήματα: There are two terminals at BCN and I had reserved at #1, but picked up at #2. They told me they didn't have any small cars like I wanted. I could have gone back to terminal #1 and gotten the original car, buty ended up with a much larger and more expensive car. They should coordinate between the two terminals. They didn't inspect the exterior of the car when I picked up, but did when i returned it. This could have been a problem though it wasn't.
κριτική από
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7,2
long wait/nice car
Πλεονεκτήματα: I liked the car. The drop off was fast
Μειονεκτήματα: Although there was only one person ahead of me, the wait took too long. If you reserve a car ahead of time, it should not take so long.
κριτική από
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5,2
Μειονεκτήματα: At the check-in I was informed that as the rental was done via a USA based agency and that I was using an EU based credit card and drivers licence , that I was Absolutely OBLIGED to take their full insurance... otherwise the rental would not be honored. This despite I already have a good policy with both my own car and via my gold credit card. The insurance was more than the rental. I feel lied to by Kayak , Europcar, and whatever middle-man you sub-contracted via.
κριτική από
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3,2
Πλεονεκτήματα: The car we ended up getting was fine.
Μειονεκτήματα: We paid for a mustang convertible or similar but when we got there they considered a fiat 500 comparable. Then there only Other option was a VW bug convertible, in our minds going on a costal vacation and paying for an upgrade neither of those cars compared. Very unfortunate and put a damper on our trip
κριτική από
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3,6
confused
Πλεονεκτήματα: Was a little fast
Μειονεκτήματα: Trying to sell this company everything. They don't go with you to check the car. They tell you the car don't have scratch and when you go to check the car have some scratches also they tell you where the car is park and you don't see the car is park in different place. They charge you for everything
κριτική από
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3,6
Hired a 4x4, got a 2wd. Absolutely shocked.
Πλεονεκτήματα: I specifically hired a 4x4 as I was heading to the mountains to ski. I received a jeep Suv that appears to be a 4x4, but was in fact only 2wd. It was also on cheap aftermarket tyres. The vehicle was utterly incapable and could not even make it up an icy road to the accommodation, and later got stuck in a hotel car park. The pick up was delayed by an hour while i waited around too. I am awaiting a compete refund for this booking.
Μειονεκτήματα: Being given a 2wd when I specifically ordered a 4x4
κριτική από
Αρ. κατάταξης 7
INTERRENT
6,1 Καλό (11 κριτικές)
Αεροδρόμιο Βαρκελώνη Barcelona-El Prat: 1 πρακτορείο
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INTERRENT κριτικές
Τοποθεσίες πρακτορείων
INTERRENT
Πρακτορεία στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
Aeroport del Prat
+34 911 501 183
Όλες οι κριτικές της INTERRENT
INTERRENT κριτικές στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
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Αρ. κατάταξης 8
Goldcar Rental SP
4,6 Εντάξει (12 κριτικές)
Αεροδρόμιο Βαρκελώνη Barcelona-El Prat: 1 πρακτορείο
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Goldcar Rental SP κριτικές
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Goldcar Rental SP
Πρακτορεία στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
Polígono MAS BLAU II
+34 902 119 726
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Goldcar Rental SP κριτικές στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
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Αρ. κατάταξης 9
Economy Rent a Car
3,7 Μέτριο (4 κριτικές)
Αεροδρόμιο Βαρκελώνη Barcelona-El Prat: 1 πρακτορείο
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Economy Rent a Car κριτικές
Τοποθεσίες πρακτορείων
Economy Rent a Car
Πρακτορεία στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
Aeropuerto de Barcelona - El Prat
+34 871 570 257
Όλες οι κριτικές της Economy Rent a Car
Economy Rent a Car κριτικές στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
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2,0
Complete headache
Μειονεκτήματα: I planned to rent a car to take a day drip to an area near Barcelona. The e-mail I received said that I could pick up the car at the Barcelona airport. I went to the airport, but there was no Economy Rent a Car at the airport. Note that I had to pay for the airport shuttle to get to the airport. Airport information had never heard of Economy Rent a Car. I did a Google search for Economy Rent a Car, and found a location off site near the airport. I again paid to transportation to this area. After walking around for approx 45 minutes, it was clear that Economy Rent a Car did not exist. I eventually found a location that does business with Economy. They looked up the reservation, but it had not yet processed. So, I wouldn´t be able to get a car for another 45 minutes, at least. Since this was only going to be a day trip and I had already spent almost 2 hours searching for the car, I cancelled the reservation. The experience caused me to waste a day in Barcelona. I am hesitant to use your service again, since you work with unreliable companies.
κριτική από
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8,8
Fiat 500 around Catalonia
Πλεονεκτήματα: Staff was super helpful and quick to get me out the door and check back in. Car was spotless and smelled great. This Fiat drove smooth and handled the mountain roads very well. I had a wonderful 3 days driving around Catalonia.
Μειονεκτήματα: 1. I was advised to pay for insurance online when booking so I did. When I showed up they said I had to buy insurance or they would have to put a hold on my creditcard for the Max allowed. I think only 1 of the insurances should have been needed but it seems like that unclear system is in place to maximize profits. 2. Finding this place was very difficult. My booking was through Economy Car Rental. Everyone told me there was no such thing at the Barcelona airport. I finally figured out (from a shuttle bus driver) that it was probably AutoClick and off airport grounds. This type of info could have been so dam simple to relay to me in an email with the confirmation booking. A little map maybe showing me where pickup was as well as the name change. If it was in my email I sure did not find it.
κριτική από
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2,0
Complete mess!
Πλεονεκτήματα: Nothing. Shuttle never came to pick me up and I never got car. Tried to call many times, both local Barcelona number foe Autoclick car rental which was supposed to fulfill reservation, and US customer service for Economy. No one answered in Spain!
Μειονεκτήματα: Everything. Never got picked up and never to rental car. A complete mess and failure!
κριτική από
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2,0
Bad bad badly
Πλεονεκτήματα: Nothing
Μειονεκτήματα: Hard to find the company- under other name that doesn't show on the voucher or web The insurance wasn't fit to Spain so we pay more. We got mini car and we ordered economy. After two hours we finally find this place it still took more two hours to drive from there
κριτική από
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2,0
Complete headache
Μειονεκτήματα: I planned to rent a car to take a day drip to an area near Barcelona. The e-mail I received said that I could pick up the car at the Barcelona airport. I went to the airport, but there was no Economy Rent a Car at the airport. Note that I had to pay for the airport shuttle to get to the airport. Airport information had never heard of Economy Rent a Car. I did a Google search for Economy Rent a Car, and found a location off site near the airport. I again paid to transportation to this area. After walking around for approx 45 minutes, it was clear that Economy Rent a Car did not exist. I eventually found a location that does business with Economy. They looked up the reservation, but it had not yet processed. So, I wouldn´t be able to get a car for another 45 minutes, at least. Since this was only going to be a day trip and I had already spent almost 2 hours searching for the car, I cancelled the reservation. The experience caused me to waste a day in Barcelona. I am hesitant to use your service again, since you work with unreliable companies.
κριτική από
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2,0
Complete mess!
Πλεονεκτήματα: Nothing. Shuttle never came to pick me up and I never got car. Tried to call many times, both local Barcelona number foe Autoclick car rental which was supposed to fulfill reservation, and US customer service for Economy. No one answered in Spain!
Μειονεκτήματα: Everything. Never got picked up and never to rental car. A complete mess and failure!
κριτική από
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2,0
Bad bad badly
Πλεονεκτήματα: Nothing
Μειονεκτήματα: Hard to find the company- under other name that doesn't show on the voucher or web The insurance wasn't fit to Spain so we pay more. We got mini car and we ordered economy. After two hours we finally find this place it still took more two hours to drive from there
κριτική από
Αρ. κατάταξης 10
Ace
3,3 Μέτριο (3 κριτικές)
Αεροδρόμιο Βαρκελώνη Barcelona-El Prat: 1 πρακτορείο
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Ace κριτικές
Τοποθεσίες πρακτορείων
Ace
Πρακτορεία στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
Aeropuerto de Barcelona
+34 918 341 400
Όλες οι κριτικές της Ace
Ace κριτικές στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
Πρόσφατες κριτικές
- Όλες οι κριτικές
- Θετικές
- Ουδέτερες
- Αρνητικές
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2,0
no intl license
Μειονεκτήματα: Rental form never said I needed an Int'l license. Was refused rental in Barcelona. No problems renting elsewhere in Europe with stateside license.
κριτική από
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6,0
Μειονεκτήματα: booked With ACE all insurance included. Upon Arrival Goldcar Barcelona, tells us, that they do not accept the terms and conditions negotiated by ACE and that ACE has no cars and that we have to accept their conditions otherwise there is no car. I have had an exchange with priceline on this issue - to no avail. It is for me not acceptable that I'm not aware that the subcontractor of ACE (in this case Goldcar) does not accept the conditions of ACE. Goldcar has been condemned for this business practice in Italy, but not yet in Spain. ACE should stop working with Goldcar or make it clearer to the customer, that the contract via internet will not be honoured upon arrival and that more costs are to be expected.
κριτική από
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2,0
no intl license
Μειονεκτήματα: Rental form never said I needed an Int'l license. Was refused rental in Barcelona. No problems renting elsewhere in Europe with stateside license.
κριτική από
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6,0
Μειονεκτήματα: booked With ACE all insurance included. Upon Arrival Goldcar Barcelona, tells us, that they do not accept the terms and conditions negotiated by ACE and that ACE has no cars and that we have to accept their conditions otherwise there is no car. I have had an exchange with priceline on this issue - to no avail. It is for me not acceptable that I'm not aware that the subcontractor of ACE (in this case Goldcar) does not accept the conditions of ACE. Goldcar has been condemned for this business practice in Italy, but not yet in Spain. ACE should stop working with Goldcar or make it clearer to the customer, that the contract via internet will not be honoured upon arrival and that more costs are to be expected.
κριτική από
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Τοποθεσίες πρακτορείων
SOLMAR
Πρακτορεία στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
AEROPUERTO EL PRAT *** NO TRUCK RETURN ***
+34 934 788 795
BARCELONA AIRPORT
Barcelona Airport (Shuttle) / C/Marina, 20 Poligono Fenollar Sud-Bullidor
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Τοποθεσίες πρακτορείων
Sunnycars
Πρακτορεία στο Αεροδρόμιο Βαρκελώνη Barcelona-El Prat
Aeropuerto El Prat
Carrer de L´Alta Ribagorça, 18. Poligono Mas Blau
Carrer de la Garrotxa 10-12
