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2,4
Μειονεκτήματα: Pick up and drop off terrible. Felt it was very expensive but had no choice. Never again with Hertz
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8,0
Πλεονεκτήματα: The young man that helped us was awesome very friendly and took care of our needs.
Μειονεκτήματα: The car was not clean we had to wait for him to take it to clean it out
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3,2
Πλεονεκτήματα: Staff was friendly and helpful somewhat. My luggage got stuck in the back of the SUV Tod picked me up in Marta station and I waited 45 mins but could not find the keys to open the truck. They did drop it off at my hotel so very grateful to them. The booking was misleading as I thought they would pick me up at jackson hart field airport.
Μειονεκτήματα: They did not tell me hertz location was closed on saturday and where to leave the car. I called the number on the form and they told me to leave car at Atlantic aviation. I was promised a ride back to Marta rail station but he failed to tell me he would not be there on Saturday. Just very disappointed with how communication went.
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4,0
Μειονεκτήματα: We never received a car and paid for it. We waited for 2 hrs and then they said it’ll be another 2 hrs because they had to wait for returns. I called to get my money back vit they would not answer the phone.
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6,8
Μειονεκτήματα: Had to wait about 50 minutes for a car when we arrived. They just did it have any. The rest of the process was very streamlined. Easy in and easy out
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2,0
Πλεονεκτήματα: Nothinh
Μειονεκτήματα: Be more helpful.
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4,0
Μειονεκτήματα: They didn't have any cars available and I had to wait 44 minutes before it was ready. I was not told until after they had gone through the entire check in process. Bummer. Still had two hours to drive after that.
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2,0
Πλεονεκτήματα: Kayak sent offered us a "better deal" while I was booking this car. It was at an airport 20 miles away... still called Atlanta Airport. When my husband went to pick up his car after arriving in ATL (the airport symbol I used to search for the rental car), he had to wait 1 1/2 hours in line before getting to the agent's desk. He was then told- "oh no! Not another one!" All these people in line are waiting for a car also because they were booked at this other Atlanta airport. He was then charged $1016 for a two day rental. You tell me how good this deal was! Horrible! I will pursue this issue with the BBB!
Μειονεκτήματα: Everything! How about even suggesting a mistake was made and maybe you should pay for a taxi to the other spot to pick up the car you already reserved and paid for. I'm sure it would not have cost him an extra $800!!!
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8,4
Πλεονεκτήματα: HERTZ staff outstanding! Booked with PRICELINE and experience with them was HORRIBLE. NEVER USE PRICELINE!!!
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2,8
Πλεονεκτήματα: Car were available
Μειονεκτήματα: Price on cars were really expensive,
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10,0
Πλεονεκτήματα: Yes the staff was very friendly and super fast customer service.
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2,0
Μειονεκτήματα: Car was never rented. It booked at in ATL Different airport than airport code I entered. When I noticed this on confirmation page, the same day I booked and paid (3 days prior to my trip) funds not returned. Now it’s over 2 weeks since I cancelled still no $ back. I do not recommend prepayment ever!
κριτική από
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8,0
Πλεονεκτήματα: The young man that helped us was awesome very friendly and took care of our needs.
Μειονεκτήματα: The car was not clean we had to wait for him to take it to clean it out
κριτική από
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6,8
Μειονεκτήματα: Had to wait about 50 minutes for a car when we arrived. They just did it have any. The rest of the process was very streamlined. Easy in and easy out
κριτική από
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8,4
Πλεονεκτήματα: HERTZ staff outstanding! Booked with PRICELINE and experience with them was HORRIBLE. NEVER USE PRICELINE!!!
κριτική από
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2,4
Μειονεκτήματα: Pick up and drop off terrible. Felt it was very expensive but had no choice. Never again with Hertz
κριτική από
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3,2
Πλεονεκτήματα: Staff was friendly and helpful somewhat. My luggage got stuck in the back of the SUV Tod picked me up in Marta station and I waited 45 mins but could not find the keys to open the truck. They did drop it off at my hotel so very grateful to them. The booking was misleading as I thought they would pick me up at jackson hart field airport.
Μειονεκτήματα: They did not tell me hertz location was closed on saturday and where to leave the car. I called the number on the form and they told me to leave car at Atlantic aviation. I was promised a ride back to Marta rail station but he failed to tell me he would not be there on Saturday. Just very disappointed with how communication went.
κριτική από
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4,0
Μειονεκτήματα: We never received a car and paid for it. We waited for 2 hrs and then they said it’ll be another 2 hrs because they had to wait for returns. I called to get my money back vit they would not answer the phone.
κριτική από
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2,0
Πλεονεκτήματα: Nothinh
Μειονεκτήματα: Be more helpful.
κριτική από
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4,0
Μειονεκτήματα: They didn't have any cars available and I had to wait 44 minutes before it was ready. I was not told until after they had gone through the entire check in process. Bummer. Still had two hours to drive after that.
κριτική από
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2,0
Πλεονεκτήματα: Kayak sent offered us a "better deal" while I was booking this car. It was at an airport 20 miles away... still called Atlanta Airport. When my husband went to pick up his car after arriving in ATL (the airport symbol I used to search for the rental car), he had to wait 1 1/2 hours in line before getting to the agent's desk. He was then told- "oh no! Not another one!" All these people in line are waiting for a car also because they were booked at this other Atlanta airport. He was then charged $1016 for a two day rental. You tell me how good this deal was! Horrible! I will pursue this issue with the BBB!
Μειονεκτήματα: Everything! How about even suggesting a mistake was made and maybe you should pay for a taxi to the other spot to pick up the car you already reserved and paid for. I'm sure it would not have cost him an extra $800!!!
κριτική από
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2,8
Πλεονεκτήματα: Car were available
Μειονεκτήματα: Price on cars were really expensive,
κριτική από
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2,0
Μειονεκτήματα: Car was never rented. It booked at in ATL Different airport than airport code I entered. When I noticed this on confirmation page, the same day I booked and paid (3 days prior to my trip) funds not returned. Now it’s over 2 weeks since I cancelled still no $ back. I do not recommend prepayment ever!
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