2.0
We basically wasted our money. We rented from one of the toughest to drive spots in Jerusalem near the central bus station. We didn't have internet access from Israeli phone and informed so the customer service. They promised to give us a car with GPS included in the package, but they failed to clarify to us that the GPS of the car in Israel is only working with Israeli Phone having data internet connection and having been connected- paired with cars GPS. We assumed, since they knew we don't have Israeli phone and internet in the country, that the GPS was working with offline maps and only the satellite! The result: we ended up driving dangerously in the hardest part of Jerusalem, with no option to stop, driving around the city and decided to return the car after 3 hours without going nowhere. Access to the parking to return was horribly difficult. They wanted the car back until 17:00 or else next morning in a city where the parking is ridiculously expensive... They didn't recognise their mistake to cut off some of the wasted money we spent because of their mistake to be professional and inform correctly about the GPS and basically list precious time and money. I am talking about the department of SIXT in Sarei Israeli 15 or something, closest to central bus station. Stay away from them unless you have internet access with Israeli SIM card , gps is necessary in Jerusalem and also unless you don't have problem paying for expensive parking or returning the cat after half a day. Prefer car company in a better neighborhood, like above Damascus gate and allowing you to return at night. Also there was no gas station close , so you had to pay for whatever they charge you for not filling up the fuel tank. Choose other company or spot pleaseΚριτική από 3 Απρ 2022
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