Μειονεκτήματα: "Staff was very friendly, courteous and helpful."
Μειονεκτήματα: "Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat."
Πλεονεκτήματα: "The crew was great"
Πλεονεκτήματα: "Food was ok"
Μειονεκτήματα: "AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only"
Πλεονεκτήματα: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "Flight was a bit delayed"
Μειονεκτήματα: "Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri"
Πλεονεκτήματα: "Great crew who tried to address my broken in seat entertainment."
Μειονεκτήματα: "My inseat entertainment could have worked."
Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."
Πλεονεκτήματα: "Crew was very courteous and helpful"
Μειονεκτήματα: "More leg room"
Πλεονεκτήματα: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Μειονεκτήματα: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."
Μειονεκτήματα: "2 hour delay and 3 crying babies on a red eye."
Πλεονεκτήματα: "The crew was terrific and friendly as I expected."
Μειονεκτήματα: "I have no other suggestions here since I'm pleased with the flight and services."
Πλεονεκτήματα: "The crew was excellent, the food was very good as well as the entertainment"
Μειονεκτήματα: "The boarding organize by group could improve the process"
Πλεονεκτήματα: "The crew was great! The entertainment was pretty good too."
Μειονεκτήματα: "The cabin was WAY too warm."
Μειονεκτήματα: "I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today..."
Πλεονεκτήματα: "Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken."
Μειονεκτήματα: "Difficult if not impossible to sleep in coach"
Πλεονεκτήματα: "Good, in-flight entertainment"
Μειονεκτήματα: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"
Πλεονεκτήματα: "The booking to a new flight was seamless."
Μειονεκτήματα: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."
Πλεονεκτήματα: "The airplane was cool and the time for arriving was correct as well as easy to check in. The pilot was good and they told us who won on the World Cup tournament I liked that. There was a younger crew memeber she was reaaally nice."
Μειονεκτήματα: "I asked when i got my ticket for a window seat and he said he gave me one but he did not in the two flights I got. I requested the crew for a window seat if possible since I had been feelin nauseated, it did not help that the guy sitting next to me had a really bad breat and smelled bad. They offered me a sit in the middle of the plane, that did not work well because I was feeling sick, being in between a big guy and a bigger lady was not going to help at all. There was an older crew member and she seemed to be kinda discussed with the trash even though she was using gloves. Food was ok but not the best. To top it off I told them that the headphones connection wasn’t working and they only brought me a pair of new headphones. I tried mine and they didn’t worked, so the whole 8 hrs of flight I was watching movies with sound only from on side. They didn’t even bother, I guess cuz I am economy? Not sure I did see some free chairs in the lanes between economy and first class but they didn’t even suggested that so I decided to suck it up and sit on my assigned chair. The bathrooms where dirty and smelled reaaally bad from the beginning that really was disgusting to be honest. I can let go many things but not that. I had to help the passenger sitting next to me cuz he didn’t know how to do anything and didn’t speak English, he was an older man, with signs I was able to show him how an airplane works. I never complain about flights but this one was tooo many little things. Oh and what about an international flight where I have to pay for a second bag! Really? I did it on my way to Europe and I thought I payed both and then I had to do it again. Whatever money I thought I could save was a lie because I ended up paying a lot more adding the bags and additional transportation for home based on the airports. I am not satisfied at all with the flight experience"
Μειονεκτήματα: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"
Πλεονεκτήματα: "Proper business service all the way."
Μειονεκτήματα: "The seats did lay flat but were hard and uncomfortable in the down position. The breakfast barley was completely unappetizing."
Μειονεκτήματα: "The way the movies, needed extra parts. No touch screen"
Πλεονεκτήματα: "The seats in exit row were large enough for me to straighten my legs"
Μειονεκτήματα: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."
Πλεονεκτήματα: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Μειονεκτήματα: "The legroom in economy is just as bad as you would expect."
Πλεονεκτήματα: "Flight itself was good, comfortable, staff were professional"
Πλεονεκτήματα: "The flight was smooth; Attendants were nice and everything worked according to schedule"
Πλεονεκτήματα: "Very short flight so little to write about."
Μειονεκτήματα: "We've got no complaints."
Πλεονεκτήματα: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Μειονεκτήματα: "Seating and foot space was uncomfortable to me."
Μειονεκτήματα: "Very narrow seats. Seat in front reclines in your face. Terrible experience for 100% full long haul flight from LAX to ZRH"
Πλεονεκτήματα: "I really enjoyed the flight overall. Made a long flight seem not so bad."
Πλεονεκτήματα: "Great flight, great crew. Seats were very comfortable. much space for legs and comfortable for sleep."
Πλεονεκτήματα: "Great service and flight. Thank you kayak for the great price!!"
Πλεονεκτήματα: "Crew were perfect food was fine"
Μειονεκτήματα: "Seat was terrible. 44g is one of the worst seat ever. No place for the my legs..."
Μειονεκτήματα: "Not enough leg room"
Πλεονεκτήματα: "The Crew was wonderful."
Πλεονεκτήματα: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."
Πλεονεκτήματα: "Very little"
Μειονεκτήματα: "I paid extra for seat selections and then they did not give me those seats."
Πλεονεκτήματα: "Food and entertainment"
Μειονεκτήματα: "Mobile app wasnt working for me"
Πλεονεκτήματα: "Staff was friendly and accommodations were nice"
Μειονεκτήματα: "Delayed flight and lost my luggage..."
Πλεονεκτήματα: "seat too tight"
Μειονεκτήματα: "No inflight entertainment."
Πλεονεκτήματα: "Everything is excellent"
Μειονεκτήματα: "Beef main course overcooked and dry."
Πλεονεκτήματα: "nice crew"
Μειονεκτήματα: "old planes with bad seats and no chargers or entertainment"
Μειονεκτήματα: "Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience."
Μειονεκτήματα: "We did not take this flight, as we missed our connection due to gate changes & technical delay in Venice"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Plenty of room in economy plus."
Μειονεκτήματα: "The ambient temperature was a bit too warm."
Μειονεκτήματα: "We couldn't sit together as a family despite having seats assigned together to begin with because they reassigned our setas to someone else"
Πλεονεκτήματα: "Bathrooms were clean"
Μειονεκτήματα: "The entertainment was not functioning"
Μειονεκτήματα: "Food was horrible on Lufthansa. Boarding was also horrible. They don't board by zones and it was very haphazard and unorganized."
Πλεονεκτήματα: "Good food, good drinks, good flight attendant crew"
Μειονεκτήματα: "Seats were not very comfortable. There were also no air vents"
Πλεονεκτήματα: "Crew was nice. I will go again with Lufthansa."
Μειονεκτήματα: "There were not enough vegetarian options, so I had only bread, butter, and dessert."
Πλεονεκτήματα: "Accommodations comfortable"
Μειονεκτήματα: "Crew was not helpful. There was clearly not enough room for everyone's hand luggage, and the crew members simply shrugged their shoulders. I flew with hand luggage on lap because bins were full."
Πλεονεκτήματα: "Safe trip. Announcer had a radio voice."
Μειονεκτήματα: "Food was horrible. Service was scarce. Bathrooms were not the cleanest. Snacks were scarce and not appropriate. The tv screens were not too user friendly and programs would skip while showings."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "I liked the interior of the cabin and the crew was professional. Crew on this flight was Ok."
Μειονεκτήματα: "Food was not good, but I really do not care too much about that... If you judge an airline based on the then fly someone else..."
Μειονεκτήματα: "Wish we’d had a bit more legroom"
Πλεονεκτήματα: "boarding area was bit confusing"
Μειονεκτήματα: "Standing outside of the plane in the freezing hail, when my clothing was completely unequipped for it"
Πλεονεκτήματα: "The crew was nice and efficient. The film selection was good. Great interactions with the kids and little gifts/candy."
Μειονεκτήματα: "Kids meals we got were not good on this leg (I think it may have been the lasagna, which was basically just gooey cheese and did not taste good."
Πλεονεκτήματα: "The food was good."
Μειονεκτήματα: "Flight was not on time. They did not even make arrangements for connecting flights after knowing we would be late. Airhostness looked like they did not care about anyone in general got a negative vibe from her."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Caring staff, nice TV screens, good food."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Service was outstanding. Very polite and prompt."
Πλεονεκτήματα: "Crew service and positive attitude"
Μειονεκτήματα: "They supposed to check the visa for Europe from the depart airport and they failed to do that .At last in Munich they examined it so hard and had to leave and go back to the depart."
Πλεονεκτήματα: "I enjoyed how smooth the whole flying went in the Lufthansa plane, also how quite was inside the plane compare to other airlines airplanes. I love the leg room in the plane. I impressed with the level of commitment to take passenger out the airport on time. It has definitely one of the smoothest and nice plane I have ever been so far."
Μειονεκτήματα: "The pilot when landing landed too fast and the plane lost its balance for a second but other than that everything was great."
Πλεονεκτήματα: "Friendly crew, nice food and wine."
Πλεονεκτήματα: "Nice airplane, good crew, nice bite to eat."
Πλεονεκτήματα: "Boarding, seat and crew"
Μειονεκτήματα: "Movies selection and audio offers"
Πλεονεκτήματα: "a normal coach experience, nothing special or bad about the flight"
Μειονεκτήματα: "was not accustomed to walking outside or taking a bus to palne, was kind of ruff due to weather"
Πλεονεκτήματα: "the crew was courteous, attentive, accommodating."
Πλεονεκτήματα: "The service and space on the airplane were excellent."
Μειονεκτήματα: "The boarding was a little chaotic but that may be a result of the limited space available at Newark Airport."
Πλεονεκτήματα: "Staff, they served a snack on this short flight"
Μειονεκτήματα: "Flight was late, having to be bussed to the airplane and from the airplane, prefer gates."
Πλεονεκτήματα: "Comfortable, timely and pleasant overall."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "i could bring checked baggage from Bos-fra, fra-cdg, cdg-fra but it was taken from me on fra-bos flight as being too big! bag came out very late on baggage claim food was poor, they ran out of food, it was served late in my section and there was no choice left. one option only which i could not eat."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "flight attendants were polite and there were two meal services."
Μειονεκτήματα: "The flight was full and the seats were extremely close together with little room. When the person in front of me leaned back I had no room and it was hard to see the movie screen."
Πλεονεκτήματα: "Nice plane and crew"
Μειονεκτήματα: "Really? They took my new expensive lighter from my checking luggage? A can of hair spray is just as deadly, are they going to not permit those?...stupid idiots!!!"
Πλεονεκτήματα: "Without the help of the attendants at the gate waiting to take us to the connecting flight, we would not have made it! So grateful for their help! Food was very good for airplane food and movie choices were excellent."
Μειονεκτήματα: "Seats were quite uncomfortable due to inadequate leg room."
Πλεονεκτήματα: "flight crew was very nice,"
Πλεονεκτήματα: "There was no entertainment system"
Πλεονεκτήματα: "Check-in was easy and boarding was efficient"
Πλεονεκτήματα: "Great airline. Crew were friendly and helpful."
Η παραλαβή αποσκευών είχε μεγάλη καθυστέρηση. Παρέλαβα την βαλίτσα μου μετά από 35 λεπτά αναμονής.
Μειονεκτήματα: "Healthier food."
Μειονεκτήματα: "Our flight was an hour late causing us to miss our connecting flight to Corfu. Had to spend the night in an Athens hotel 45 minutes from airport. Had 4 hours sleep before returning to Athens airport for morning flight. My luggage did not make it onto the morning flight and did not get delivered to Corfu for over 48 hours. I spent 3 days in the same clothes. Not a pleasant experience."
Πλεονεκτήματα: "Boarding process. Insane lines to check bag. Disorganized process. No one, including crew, had any idea what was going on. A real embarrassment."
Μειονεκτήματα: "See above."
Πλεονεκτήματα: "The crew was very nice and helpful, the plane left on time and landed on time"
Πλεονεκτήματα: "The crew was excellent"
Μειονεκτήματα: "Everything ok"
Μειονεκτήματα: "It was all great, apart from the bus we needed to board both sides air sides which delayed and complicated the process. Boarding at the terminal itself is much better."
Μειονεκτήματα: "Air pressure in cabin was terrible"
Πλεονεκτήματα: "Good space between seats."
Πλεονεκτήματα: "Καλό φαγητό ευγενικό πληρωμα"
Μειονεκτήματα: "Χωρος μεταξύ καθισματων"
Πλεονεκτήματα: "Everyone was super nice, just a bad system."
Μειονεκτήματα: "My ticket included a bag, but they charged me for it again at the airport. I sent in supporting docs to the feed back section on the website requesting a refund for the extra I have paid"
Μειονεκτήματα: "Η μια υπάλληλος του πληρώματος καμπίνας, με αγένεια και καθόλου διάθεση εξυπηρέτησης. Χαρακτηριστικό παράδειγμα να μην μας βοηθήσει στην τοποθέτηση των μπουφάν μας καθώς πάνω από τις θέσεις μας δεν υπήρχε χώρος γιατί όπως μας ανέφερε είχε τα δικά της πράγματα(βαλίτσα,παλτό)"
Μειονεκτήματα: "Κάτι έχει συμβεί με τα πληρώματα καμπίνας και έχουν γίνει αρκετά πιο αγενείς, αλλά και λιγότερο ασχολούνται με θέματα ασφάλειας πτήσης. Είναι σε κακό δρόμο."
Μειονεκτήματα: "Baggage was delayed!"
Πλεονεκτήματα: "Roomy seats and good food"
Πλεονεκτήματα: "Το φαγητό και η καλή πτήση που μας πρόσφεραν"
Μειονεκτήματα: "Ii was not allowed for me to board because the Agean staff is not coached properly do understand what the documents needed to pass Russian border. My arguments that I do not need any visa was not even listened. They were too lazy even to call to Moscow to specify the rules. 6 hours later they bought for me ticket for Aeroflot to SVO with Aegean cash with their excuses, but I lost my plans including two meetings in Moscow anyway."
Πλεονεκτήματα: "Η καλύτερη αεροπορική εταιρεία αν και οι τιμές της είναι μόνιμος στα ύψη"
Μειονεκτήματα: "Τιμή εισιτηρίου"
Πλεονεκτήματα: "The flight was delayed a bit, about a half hour in total, but the staff on the plane were very courteous. We were served a nice Greek meal even though the flight was only 3.5 hours long. Seats were comfortable. US airlines could learn a lot from Aegean."
Μειονεκτήματα: "Flight was delayed 30 minutes"
Πλεονεκτήματα: "The upgrade to business class was cheap. The air crew was friendly. I enjoyed the experience with the exception of my suitcase getting broken."
Μειονεκτήματα: "The airline broke my suitcase and when I landed there was no one to talk to as the desk was closed since it was 230AM"
Πλεονεκτήματα: "Όπως πάντα η καλύτερη εταιρεία της Ευρώπης."
Μειονεκτήματα: "Πλήρωμα καμπίνας, πολύ χαλαρό, μη ενεργό , τουαλέτα χωρίς σαπούνι και νερό!!!"
Μειονεκτήματα: "The agent at check in refused to even consider a business class upgrade, said I had to do that 48 hours in advance. Seems like a stupid policy to me, unless she was just flat out lying to me."
Πλεονεκτήματα: "Decent menu, warm food and drinks on board"
Μειονεκτήματα: "Bus to the terminal, in Athens"
Πλεονεκτήματα: "Boarding from the club was a wonderful innovation."
Μειονεκτήματα: "They overbooked the flight and found an absolutely redicolus reason to cancel my ticket. I was never treated like this in my life. They spent a fortune in advertisments and then they treat their customers like that. Obviously, nobody told ghem that the best advertisment is the so-called "word of mouth"! I am done with Aegean for good!!! NEVER AGAIM!!!"
Πλεονεκτήματα: "Η ευγένεια και τα χαμόγελα των εργαζομένων αεροσυνοδών, η άμεση ανταπόκριση τους σε ο,τιδηποτε ζήτησα ή ζήτησαν άλλοι επιβάτες."
Πλεονεκτήματα: "Air attendants were nice"
Μειονεκτήματα: "Long queue for baggage check. Food was below average."
Πλεονεκτήματα: "Boarding was expedited using two entries."
Μειονεκτήματα: "We were delayed an hour."
Πλεονεκτήματα: "Excellent AEGEAN staff, polite and helpful."
Πλεονεκτήματα: "On time and good service"
Πλεονεκτήματα: "Beverages and food on board, modern plane, friendly staff"
Μειονεκτήματα: "Ticket price"
Πλεονεκτήματα: "Modern plane, warm food, friendly personnel, free beverages and alcohol on board"
Μειονεκτήματα: "Extra charge for suitcase"
Πλεονεκτήματα: "Boarding wasn't the most efficient, but when is it ever? I had never flown with Aegean but had to take two flights with them between Munich and Rome. Economy seating was very comfortable, the aircraft were attractive and immaculate, the crews were lovely and quick, and the food on both flights was shockingly good."
Μειονεκτήματα: "My flights were short, but it would have been nice to have a movie on thr screens distributed throughout the plane."
Μειονεκτήματα: "Πλήρωσα έξτρα για την βαλίτσα +30 ευρώ στό αεροδρόμιο του Μονάχου !!!"
Πλεονεκτήματα: "Staff was great, fast easy check in, food was nice and everything was on time."
Πλεονεκτήματα: "Quick and direct flight."
Μειονεκτήματα: "There wasn't any food or snacks. The airport was a bit chaotic."
Πλεονεκτήματα: "They served a meal!"
Πλεονεκτήματα: "Nothing particularly."
Μειονεκτήματα: "I didn't like that they don't seem to honor the benefits afforded to Star Alliance Premier Members. Not at check in, and not at boarding. They just do their own thing. If they don't want to follow the Star Alliance rules, then they shouldn't be part of Star Alliance. It's that simple."
Πλεονεκτήματα: "This was fine."
Μειονεκτήματα: "Waiting area was very crowded. The flight was delayed."
Μειονεκτήματα: "We were delayed almost 3 hours and we're not provided with the reason for the delay except for "technical difficulties" at airport"
Μειονεκτήματα: "I did not know that I will have to pay for lagged 45$"
Πλεονεκτήματα: "Great service ,very fast"
Πλεονεκτήματα: "The flight was ok"
Μειονεκτήματα: "The airline didn't warn that the ticket doesn't include luggage. Other airlines do. Also no word about it in the tickets. Even airline representative wasn't able to find any mention about no checked in luggage. Ticket price was twice more expensive than the lowcost ones. For me it felt like a scam. Especially they had very few passengers and it seems they're doing this intentionally"
Πλεονεκτήματα: "Professional, organized, clean and on time"
Πλεονεκτήματα: "Pretty good service from the crew. That's about it."
Μειονεκτήματα: "Some of the tiniest most uncomfortable seats I've been on. I did not realize that Aegean was a budget airline going to a third world country (Greece??!). Flight was late but they pretended that it wasn't (45 minutes)"
Πλεονεκτήματα: "The seats were nice leather, but thin."
Μειονεκτήματα: "No leg room. Very late departing"
Πλεονεκτήματα: "Nice airline but busy"
Μειονεκτήματα: "Airport was hot"
Πλεονεκτήματα: "the only thing that stands out was the agent who checked me in at Entebbe. She was pleasant and helpful. Most things were ok, but not special."
Μειονεκτήματα: "Because I require oxygen onboard, I was not allowed to check in on line. consequently, my wife and I got middle seats that were very tight. At least one of them was an aisle."
Πλεονεκτήματα: "It was wonderful"
Μειονεκτήματα: "Best booking app ever"
Μειονεκτήματα: "Rest rooms were clean, food was adorable, good coffee, no complaints."
Μειονεκτήματα: "Don’t loose the luggage"
Μειονεκτήματα: "Maybe the entertainment choices"
Μειονεκτήματα: "Boarding was awful"
Μειονεκτήματα: "30 min delay !"
Πλεονεκτήματα: "That there were no group calls for boarding"
Μειονεκτήματα: "My seat"
Μειονεκτήματα: "Water could have been served complementary"
Πλεονεκτήματα: "I spent 5 hours on the phone and they didn’t help me. They couldn’t even help me the book so I just lost 700 dollars when trying to change a flight."
Μειονεκτήματα: "Worst experience in all areas. The phones calls were brutal and no one could help me and then someone could and then they cousltnnagain. No one could find a flight. Took so long for them to look stuff up etc."
Πλεονεκτήματα: "Efficient and very nice crew"
Μειονεκτήματα: "90 minutes delay for departure from Brussels to Washington..."
Μειονεκτήματα: "Better boarding process"
Πλεονεκτήματα: "Seats were fairly comfortable with decent leg room."
Μειονεκτήματα: "My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it."
Μειονεκτήματα: "The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores."
Πλεονεκτήματα: "Helpful services."
Πλεονεκτήματα: "We were delayed boarding slightly, delayed sat on a steaming gate shuttle then sat on the tarmac for a couple of hours while storms passed. But the crew gave regular updates, provided food and water, allowed us to walk about. It was as plesent as such a situation could be."
Πλεονεκτήματα: "The crew were pleasant."
Μειονεκτήματα: "Not enough beverage service. Only had the chance for 1 glass of wine with meal. Would have liked a water station set up so that you can help yourself whenever needed. Boring/very limited movie selection."
Πλεονεκτήματα: "Brussels Air was on time, attendants were courteous, plane was clean and in great condition. For a discount flight, it was great!"
Πλεονεκτήματα: "it was just perfect, no complain"
Μειονεκτήματα: "When we arrived in Toronto they sent us to customs even though we didn’t need to go and we missed our connecting flight through Brussels them had to rebook with terrible seats to London now we are almost a day behind schedule..."
Πλεονεκτήματα: "Brussels Air ensured my safety. They made sure that the plane was airworthy."
Μειονεκτήματα: "I was due to fly from London to Entebbe via Brussels. Sixteen hours after boarding the flight, I am still in Brussels. We try to complete the assignment another day. My criticism was the overoptimism of the captain how quickly things would happen and on arrival in Brussels the total unpreparedness of the ground staff to cope with half a plane load of people with connections having missed those connections."
Μειονεκτήματα: "I never boarded Brussels airlines. United Airlines put me on TAP or TP which I did like. But my luggage wasn’t forwarded until the 15th dec. Brussels had many natural disasters. My problems I believe were with either United Airlines or Swissport Luggage department"
Μειονεκτήματα: "Read above!! WORST EXPERIENCE EVER!!!!"
Πλεονεκτήματα: "It actually tasted great!"
Μειονεκτήματα: "Movie selection was weak."
Πλεονεκτήματα: "Excellent service and a safe flight."
Πλεονεκτήματα: "Business class. Great service and truly gourmet food. Departure & arrival exactly on time.... a first with JFK. Very nice present of a large box of Neuhaus chocolates upon landing."
Μειονεκτήματα: "Silly but the toiletries bag was cumbersome and contained very little. Unlike our return flight to JFK the outbound flight to BRU had very, very poor food and I'm being politr."
Μειονεκτήματα: "The flight was late. I was late for all my possible transport"
Μειονεκτήματα: "Probably nothing to do with Brussels but the boarding out ot IAD was very unorganized."
Μειονεκτήματα: "Cramped seats, no video, paltry food service (the "continental breakfast" consisted of exactly one slice of banana bread). And lousy coffee."
Μειονεκτήματα: "Boarding late. Good for sale-not even a cup of water free, staff rude, there is no entertainment"
Μειονεκτήματα: "Called and made a reservation directly with Air Brussels to make sure we got a bassinet seat for our infant and that did not happen. Old airplane and very bad customer service all around. Took over 2 hours to check in at 4am in the morning."
Πλεονεκτήματα: "Be on time"
Μειονεκτήματα: "Food, no comfort, movies and music boring"
Μειονεκτήματα: "Poor customer service."
Πλεονεκτήματα: "Nice equip and staff, comfortable and on-time"
Μειονεκτήματα: "Veg meal requested but not processed."
Πλεονεκτήματα: "Nice equip and staff, comfortable and on-time"
Μειονεκτήματα: "Veg meal requested but not processed."
Μειονεκτήματα: "There was a very long wait checking in and boarding and there was no kosher food available on the flight."
Πλεονεκτήματα: "The crew seemed nice"
Μειονεκτήματα: "I was literally in tears by the end of my flight because my back hurt so bad in the seats. When I was boarding, I had a two hour layover and I still had to run for my flight and they were already boarding when I got there. The food was tasteless. All I could do was try and sleep and pray the flight ended quickly."
Πλεονεκτήματα: "Very nice people in the crew. Excellent entertainment equipment."
Μειονεκτήματα: "Chairs rather uncomfortable when upright in economy."
Μειονεκτήματα: "The overall organization was poor trying to make passengers off the plan to Kigali and boarding the Kigali passengers"
Πλεονεκτήματα: "On time Polite crew"
Πλεονεκτήματα: "The confort"
Μειονεκτήματα: "The delay and the food. There was sand in the fish"
Πλεονεκτήματα: "Clean, professional and great meal!"
Μειονεκτήματα: "I lost whole lot of items from my suitcase when it left behind at my arrival to Liberia. I never said any because it was Africa and I knew. I would never get those stuff back. I am disappointed"
Μειονεκτήματα: "Boarding was in crammed area in between easyjet flights. In brussels they parked at the international gates and then an overfull bus took us to the arrivals. Is brussels airlines training fast to become part of euro wings?"
Μειονεκτήματα: "When I got to the airport my airline informed me that it was a standby ticket, which it never told me when booking and I can't believe it wa a standby ticket because it wasn't cheap."
Πλεονεκτήματα: "flight staff were very professional."
Πλεονεκτήματα: "Tons of food"
Μειονεκτήματα: "Terrible in flight entertainment selection"
Μειονεκτήματα: "* No information was provided to the passengers about an additional delay of the flight after the original 5 hour delay. * No compensation was offered for the inconvenience of a delayed baggage by 2 days. * My family is definitely not going to fly with Brussels Airlines after the experience we had."
Μειονεκτήματα: "Terrible food, very small and crowded aircraft."
Πλεονεκτήματα: "Η θέση 17F είναι στην έξοδο κινδύνου τη μεσαία. Οπότε άνετος χώρος για τα πόδια..."
Πλεονεκτήματα: "The crew was nice."
Πλεονεκτήματα: "Seat uncomfortable... have to pay everything including water."
Πλεονεκτήματα: "British Airlines is a great airline company"
Μειονεκτήματα: "The flight was 2 hours late, boarding incredibly unorganized, and instructions from the flight crew were not understandable"
Μειονεκτήματα: "Ryanair shut down"
Μειονεκτήματα: "Nee better stuff, less rude"
Μειονεκτήματα: "I fly Ryan Air often. Overall good experience. But Pisa airport could do a better job witch signage for priority boarding and regular boarding. This is the second time I’ve experienced confusion along with other passengers when it’s time to board. C"
Μειονεκτήματα: "Καθόλου άνετες θέσεις"
Μειονεκτήματα: "Rude and incompetent staff. You get what you pay for."
Μειονεκτήματα: "After new backage police... It was an Expensive mistake... bb ryanair"
Πλεονεκτήματα: "Ryanair suck"
Μειονεκτήματα: "Έχω έρθει στο αεροδρόμιο της Φρανκφούρτης 15:30 και η πτήση μου ήταν στης 19:15 έκανα όλες της διαδικασίες και στο τέλος μου λένε πριν φύγει ή πτήση δεν έχει άλλες δεση και και τώρα περιμένω εδώ στο αεροδρόμιο μαζί με την γυναίκα μου την επόμενη πτήση μετά από 11 ώρες μία έχουμε μεγάλο στρες μετά από αυτό που μας έκαναν και αυτό είναι η ευθύνη της εταιρείας και θα ζητήσω αποζημίωση για αυτό που μας έκαναν και ακόμα δεν βρήσκο της βαλίτσες μου μού λένε ότι μπορούν να έχουν πάει στην Αθήνα"
Πλεονεκτήματα: "Μου άρεσε το ότι δεν είχαμε καθυστέρηση και ότι οι αεροσυνοδοί ήταν όλοι πολύ ευγενικοί!"
Πλεονεκτήματα: "It was in time"
Μειονεκτήματα: "At the Pisa airport I had to pay € 40 for a baggage I had already paid when buying the ticket, the counter staff told me after I explained that I had paid for it, otherwise I could not carry my suitcase, so I had I have to pay my suitcase again and now I have to do all the cumbersome procedures so that my money is refunded"
Πλεονεκτήματα: "Delayed and had to have replacement plane"
Μειονεκτήματα: "Delayed and had to have replacement plane"
Πλεονεκτήματα: "Super helpful employee at check-in in the Beauvais airport in Paris. Friendly Staff on board - service with a smile. Comfortable seats."
Μειονεκτήματα: "You have to pay twice the amount for bags at the airport but one is aware of it. Best to know how many bags you will check in and be prepared before hand."
Πλεονεκτήματα: "Όλα μέτρια"
Μειονεκτήματα: "Επιβίβαση και ανέσεις τύπου ΚΤΕΛ. Προσγείωση πολύ απότομη παρά του ότι ήταν νύχτα και είχε άπνοια..."
Μειονεκτήματα: "Απαράδεκτη προσγείωση"
Πλεονεκτήματα: "Η ευγένεια του πληρώματος και η χρονική ακρίβεια της πτήσης"
Πλεονεκτήματα: "Ήσυχη πτήση Ανεση"
Μειονεκτήματα: "Μιλούσε ασταμάτητα ο αεροσυνοδός με τον συνάδελφο του που δεν μας άφησε να ξεκουραστουμε"
Πλεονεκτήματα: "Γρήγορη επιβίβαση Δεν πονούσε το αεροπλάνο Άνετα Ξεκουραστα"
Μειονεκτήματα: "Δεν έχουν να προσφέρουν ένα νερό έστω τα τυπικά επειδή όλα τα χρεώνουν πάνω στο αεροπλάνο έστω το βασικό το νερό θα έπρεπε να ήταν δωρεαν"
Μειονεκτήματα: "Άργησε η πτήση όπως πάντα και κατέστρεψαν την βαλίτσα μου. Μεγάλη αναμονή παντού και χωρίς λόγο."
Μειονεκτήματα: "Έχω 2 μέρες που προσπαθώ να κονω check in Kai δεν μπορώ με τίποτα να βρω την κράτηση !!!μου λέει λάθος αρηθμος κράτησης !!!"
Μειονεκτήματα: "Not enough leg room. There sould be more space between the seats. Also me and my girlfriend had to sit away of each other thanks to Ryanair policy"
Πλεονεκτήματα: "Η τιμή η πτήση ήταν καλή με μια μικρή καθυστέρηση 10`λεπτών"
Μειονεκτήματα: "η άνεση ο χώρος για τα πόδια"
Πλεονεκτήματα: "Μόνο η τιμή"
Μειονεκτήματα: "- Προβληματική επιβίβαση με αποτέλεσμα την καθυστέρηση - Πλήρωμα δεν μπορεί να επιβληθεί στο κοινό - Πρέπει να πληρώσεις για χειραποσκευή και τα ερμαρια είναι άδεια"
Πλεονεκτήματα: "Αρκετές επιλογές για να κάνεις το ταξίδι πιο άνετο"
Μειονεκτήματα: "- Απαράδεκτη η επιπλέον χρέωση χειραποσκευής - Το πλήρωμα δεν επιβάλλεται στους πελάτες στην επιβίβαση με αποτέλεσμα να γίνονται συνέχεια καθυστερήσεις - Η πτήση από TLV προς PFO δεν επέτρεπε να έχεις κάρτα επιβίβασης από την εφαρμογή και επέβαλε και πρόστιμο αν δεν το είχες τυπώσει. Απλά ΑΠΑΡΑΔΕΚΤΟ!"
Μειονεκτήματα: "ΕΛΛΕΙΠΗ ΕΝΗΜΕΡΩΣΗ ΓΙΑ ΑΚΥΡΩΣΗ ΠΤΗΣΗΣ,ΕΠΑΛΑΜΒΑΝΟΜΕΝΕΣ ΑΚΥΡΩΣΕΙΣ ΠΤΗΣΕΩΝ,ΑΔΙΚΑΙΟΛΟΓΗΤΗ-ΑΒΑΣΙΜΗ ΑΙΤΙΑ ΑΚΥΡΩΣΗΣ ΠΤΗΣΗΣ(,ΑΔΥΜΑΝΙΑ ΠΡΟΣΓΕΙΩΣΗΣ ΑΕΡΟΣΚΑΦΟΥΣ ΣΤΟ ΑΕΡΟΔΡΟΜΙΟ ΤΗΣ ΡΟΔΟΥ) ΕΝΩ ΑΕΡΟΣΚΑΦΗ ΑΛΛΩΝ ΕΤΑΙΡΕΙΩΝ ΠΡΑΓΜΑΤΟΠΟΙΟΥΣΑΝ ΚΑΝΟΝΙΚΟΤΑΤΑ ΠΤΗΣΗΣ ΑΠΟ ΚΑΙ ΠΡΟΣ ΡΟΔΟ.ΤΡΟΜΑΚΤΙΚΗ ΠΡΟΣΓΕΙΩΣΗ ΣΤΗΝ ΑΘΗΝΑ ΚΑΙ ΣΤΗ ΡΟΔΟ."
Πλεονεκτήματα: "The landing"
Μειονεκτήματα: "You have to buy priority and to buy sear to travel with yr companion, wozzair do that for free"
Πλεονεκτήματα: "The new flight of wizzair"
Πλεονεκτήματα: "Ryanair new policy’s sucks They put mu cabin luggage out and they broke an expensive lens of my camera"
Μειονεκτήματα: "Everything... wizzar was more reliable and i will flight with them or"
Μειονεκτήματα: "Καθυστέρηση χωρίς λόγο κατά την επιβίβαση, μεγάλες αναταραχές χωρίς λόγο,25-30 λεπτα κάναμε κύκλους πάνω από την Θεσσαλονίκη και πολύ κακή έως τρομακτική προσγείωση από τον κυβερνήτη"
Μειονεκτήματα: "Το πλήρωμα δεν ήρθε στην ώρα που έπρεπε με αποτέλεσμα η πτήση να καθυστερήσει 30 λεπτά"
Πλεονεκτήματα: "That the flight was on time. I gave 5 stars for food although I didn’t eat but what the y offered looked ok."
Μειονεκτήματα: "Delay on tarmac"
Μειονεκτήματα: "Δεν με άφησαν καν να πετάξω αναγκαστικα να βγάλω εισητήριο με άλλη εταιρία επειδή έχασα την ταυτότητα μου και με χαρτί από την αστυνομία δεν με άφησαν να πετάξω ενώ οι άλλες εταιρίες δεχοντε το δίπλωμα μου κανονικά σαν έγγραφο Ryan air the worst company ever."
Πλεονεκτήματα: "I was warned by my son to read all of the fine print, so I had no problems. For someone who doesn't know to do this, I could see where there could be questions and confusion."
Μειονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "Cheap ride and cheerful crew."
Μειονεκτήματα: "The flight was delayed by 2 hours, which was a bummer because I missed the check-in window for my hotel in Italy. We also had to walk out onto the runway to board and then had to head back inside. The crew sold us on products throughout the trip."
Πλεονεκτήματα: "I liked that all the people that work there are friendly and nice."
Μειονεκτήματα: "That it rained in Athens and we boarded the plane in the rain. There was nothing to cover us."
Μειονεκτήματα: "They charge for everything including boarding pass if you don't do it online"
Πλεονεκτήματα: "I have a double ticket reservation , they refused to cancel one and gove me a credit for it !! Even booth reservation to the same distenation on the same day and almost the same hour !!!!"
Μειονεκτήματα: "My flight was delayed more than six hours and they never offer me an alternative solution and I lost my connection flight. The worst experience ever."
Πλεονεκτήματα: "Crew was great, on time take off and early landing. Maybe you get what you pay for, but I didnt think the price was so low, particularly with the various checked bags and other fees"
Μειονεκτήματα: "My seatmate couldnt eat her stale sandwich, they call them "fresh" but actually they're frozen and de-thawed. The color scheme made it feel like we were on some kind of amusement park ride."
Μειονεκτήματα: "four hour delay--missed my appointment"
Μειονεκτήματα: "For the price was fair"