Πλεονεκτήματα: "Good crew and service"
Μειονεκτήματα: "Tough landing at DC but it was the wind"
Πλεονεκτήματα: "Seats were comfortable with plenty of room in first class. Staff were friendly and attentive."
Μειονεκτήματα: "Dancing clowns? Overall it was a nice and pleasant flight"
Μειονεκτήματα: "The flight attendants were friendly, watched a movie, thanks for the ear buds to listen to the movie. There was a lot of turbulence but I feel our pilot managed it very well bringing us in safely and smoothly as possible. I can't think of anything that could have been improved on."
Μειονεκτήματα: "Too hot!"
Πλεονεκτήματα: "Crew was extremely nice."
Μειονεκτήματα: "Flight was canceled"
Μειονεκτήματα: "The plane was broke and had to wait an hour and half did another one"
Πλεονεκτήματα: "Comfy seats"
Μειονεκτήματα: "The crew"
Μειονεκτήματα: "More leg room, more attentive to customers with disabilities"
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Μειονεκτήματα: "More beverages"
Πλεονεκτήματα: "Sears are still too narrow."
Μειονεκτήματα: "I wish I could of finished my movie !!!"
Πλεονεκτήματα: "The flight was probably one of the worst I've ever taken. The seats and aisles are so narrow. You had to walk side ways to get down the aisles. Very uncomfortable flight. It was so bad I had to upgrade to first class on the return flight because I just couldn't bear it again. I was not happy ."
Πλεονεκτήματα: "Both flight were on time and the crews were delightful"
Πλεονεκτήματα: "Price, entertainment, direct flight"
Μειονεκτήματα: "Plane left because pilot was late, little to no legroom for a 6"2 person. Boarding procedure is a joke. Instead of their group system the plane should be boarded from the back. By the time group 8 comes on board there is no room in the overhead bins."
Πλεονεκτήματα: "The crew were fine, not their fault for sure."
Μειονεκτήματα: "5 hour delay. That about says it all. All due to late flight crew from weather elsewhere, having them being taken offline because of long hours, trying to find new people, having a jetway break. Having to sit on a plane in the terminal for more than an hour with no air and stifling heat, taken off the plane and back on. All for a non-stop flight from Boston to LA. Definitely not fun."
Μειονεκτήματα: "Snacks, non usable Wi-Fi"
Πλεονεκτήματα: "Everything went smooth and fast"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "It was on time. I liked the head rests on the seats."
Πλεονεκτήματα: "My connecting flight from london arrived late and the crew made sure i made it onto the flight to stl even though I barely made it to the gate on time."
Πλεονεκτήματα: "Cabin crew were good. Their service was good. And quality of flight and food was good"
Μειονεκτήματα: "My flight from dallas got delayed and hence I missed my flight to Bahrain from Heathrow. They hence booked me on a british airways flight, bt after i reached delhi, i did not receive my checked bags. I still have not received my checked bags"
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Μειονεκτήματα: "Food was dreadful and plane was very cold and that was in first class"
Πλεονεκτήματα: "The stewardesses were very polite and helpful"
Μειονεκτήματα: "Nothing bad on this particular flight but im traumatized from my auckland to sydney flight"
Μειονεκτήματα: "Has to be the most narrows seats with the smallest amount of legroom of all carriers. Great price on the flight (comparatively speaking) but I will opt to pay more for a diffferent airline with better seats. Comparing economy to economy seating"
Μειονεκτήματα: "Although an email was received 3 hours before departure that everything was on schedule, we were told when checking in our whole itinerary had been changed to leave the next day. We had not been contacted and we missed our daughter’s professional basketball game in France. This was the reason we bought the tickets from Kayak to begin with. The cancellations were happening with British Airlines and they were not working with American Airlines to help us out to get to the game on time."
Πλεονεκτήματα: "Arrived slightly early. The crew was efficient and friendly. The interior and seats looked new."
Μειονεκτήματα: "Nothing was negative."
Μειονεκτήματα: "Missed because of first delay"
Πλεονεκτήματα: "On time, food service"
Πλεονεκτήματα: "My flight is tomorrow"
Πλεονεκτήματα: "Got an option to upgrade to first class and it wasnt expensive either, my first time flying first class"
Μειονεκτήματα: "No entertainment. Seat was dirty. Small plane."
Μειονεκτήματα: "I was expecting to fly British Airways but instead I was booked on a American Airlines which flew me on an old shitty airplane. Never again."
Πλεονεκτήματα: "Very smooth trip from beginning to end."
Πλεονεκτήματα: "The only nice thing was the plane."
Μειονεκτήματα: "There was terrible service. And we missed out connection because an empty plane was sitting at our gate. There is no way the airline did not know this plane was at our gate. They also did not play for our hotel to stay the night. Never flying American again. Not a single employee seems to know what's going on."
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "Most things."
Μειονεκτήματα: "Delayed flight!"
Μειονεκτήματα: "Terrible airline. Will not fly them again."
Πλεονεκτήματα: "Great crew and plane"
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Μειονεκτήματα: "The worst flight attendant I have ever seen."
Μειονεκτήματα: "I felt like cattle. Horrible for long haul flights."
Μειονεκτήματα: "You overbooked the flight"
Μειονεκτήματα: "Food is horrible Change seats without notice"
Πλεονεκτήματα: "I liked the boarding, entertainment, and food."
Μειονεκτήματα: "I did not like the cramped legroom. The airline got greedy and crammed too many rows of seats in the plane, cramping the legroom for all the economy passengers. Legroom in economy was MUCH better on the Japan Airlines plane (also a 777) that I was on from Los Angeles to Japan. Legroom is always important, but especially so on long trans oceanic flights. I am inclined to avoid American Airlines in the future because of that.qa"
Πλεονεκτήματα: "Arrived at destination safely."
Μειονεκτήματα: "Boarding took forever, the flight was over 2 hours late which caused me to miss my connecting flight and my military orders were not honored - I still had to pay extra to take all my gear back to my duty station. Never had that issue with any other American airline."
Μειονεκτήματα: "Live Tv CNN did not work"
Πλεονεκτήματα: "Not much. Cheese plate was ok."
Μειονεκτήματα: "Felt like a sardine. Knees were up against the seat I front fighting for elbow space with person in the middle. Worse seating than Ryanair in Europe."
Μειονεκτήματα: "Single worst airline ever"
Μειονεκτήματα: "United treats people poorly, has poor customer service and doesn’t do anything about complaints."
Μειονεκτήματα: "It was very hot on the plane and uncomfortable for most of the flight."
Μειονεκτήματα: "Missed my connecting flight. Had to pay my suitcase extra (60 dollars)."
Πλεονεκτήματα: "The crew was very nice and I appreciated the entertainment options"
Μειονεκτήματα: "I have a receipt showing Austrian airlines, was unable to check in online, so I waited in a very long line to get to the Austrian counter only to be told that my flight was actually a United flight and I would need to go wait in that long line for my ticket."
Μειονεκτήματα: "Waited on runway for 30 minutes before taking off. No explanation from cockpit. Waited another 10 minutes once landed before pulling into deplaning area. It was an uncomfortable flight."
Μειονεκτήματα: "Weird maple chip things."
Πλεονεκτήματα: "Everyone was nice, and the flight was on time. Checked in with the app and just a carry on, so my day was hassle free."
Μειονεκτήματα: "Can't really think of anything. It was a good flight."
Πλεονεκτήματα: "Everything except food"
Πλεονεκτήματα: "The ladies who were a part of the crew on this fight were great. They showed class and quality service"
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Μειονεκτήματα: "My Wife and I got booted from Lufthansa to a United flight where our seats were across the plane from each other. In order to sit together, we had to spend another $300. United charged us an extra $100 for a check on bag that Swiss and Lufthansa did not charge us for."
Πλεονεκτήματα: "Boarding was easy (Zone 3) and there were no issues with overhead bin storage."
Μειονεκτήματα: "Could not use the seatback entertainment because the audio jack was jammed so that the earphones could not receive an audio signal."
Μειονεκτήματα: "Seats are very crowded."
Πλεονεκτήματα: "Good entertainment and food options, friendly staff"
Μειονεκτήματα: "Flight was delayed"
Πλεονεκτήματα: "The crew was wonderful; I purchased a business class seat, which was comfortable (although I could not tell the difference between business class and coach seats)."
Μειονεκτήματα: "The food was horrible - nothing fit for a person who is diabetic or vegan or non-dairy. And the price was outrageously high for what one received."
Πλεονεκτήματα: "There was nothing to like"
Μειονεκτήματα: "The worst company ever!!!!!"
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Πλεονεκτήματα: "Crew was helpful and friendly."
Μειονεκτήματα: "Flight got delayed and almost missed my connection."
Πλεονεκτήματα: "Take off and landing very good"
Πλεονεκτήματα: "Checked on carry on for no charge"
Πλεονεκτήματα: "For the movies that are only viewable try the united app. They have very few licenses for viewing so if you don't grab a movie once you begin you will get an error messsge all tru the 8 hour flight. The air steward just said it is what it is and that I wasn't paying for it anyway . That the little screen in front of the seat from 1988 was enough .."
Μειονεκτήματα: "For the movies that are only viewable try the united app. They have very few licenses for viewing so if you don't grab a movie once you begin you will get an error messsge all tru the 8 hour flight. The air steward just said it is what it is and that I wasn't paying for it anyway . That the little screen in front of the seat from 1988 was enough .."
Πλεονεκτήματα: "This was my first time flying and I had a very comfortable and pleasant experience"
Πλεονεκτήματα: "Friendly help.good coffee. Big plane"
Πλεονεκτήματα: "Missed connection to RDU"
Μειονεκτήματα: "Had to pay out of pocket for a hotel to catch next flight to RDU"
Πλεονεκτήματα: "No entertainment due to short flight"
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Μειονεκτήματα: "No food no entertainment"
Μειονεκτήματα: "Two hours late arriving and my plane was the last one at airport. Enterprise who I had reservations was closed. The plane two hours late screws things up!"
Μειονεκτήματα: "Had to run from complete opposite ends of the Denver airport to catch my flight. I had 10 minutes once off the plane and in the terminal to reach my gate to SF and I was in a walking boot do to an ankle injury. Once sweaty on board the flight was turned back to the terminal delayed three hours and I missed my flight home that day. I then spent from 11pm to 8am in the terminal"
Πλεονεκτήματα: "The pilot did a good job. However the cabin crew needs more training. Very rude and unattentive"
Μειονεκτήματα: "Rude and incompetent staff on this flight. Plus the overweight/hot/sweaty/snorlax gentleman squeezing me into my window seat for 12hrs was pleasant."
Πλεονεκτήματα: "Very professional employee! Well thought safety equipments"
Πλεονεκτήματα: "The gate at the Chicago airport was well designed. There was a line for each boarding group, and you could line up early. This is particularly effective for some Asian flights, which can sometimes be chaotic with many different nationalities all lining up."
Πλεονεκτήματα: "Flight from Calgary to Chicago was excellent!"
Μειονεκτήματα: "My connecting flight from IAD to BUF was cancelled due to aircraft maintenance; huge inconvenience. My checked luggage was lost and the rebooked flight had another layover. Not impressed with United."
Πλεονεκτήματα: "Ease in check in and boarding."
Μειονεκτήματα: "Plane size was small until I mentally adjusted."
Πλεονεκτήματα: "On time, good service"
Πλεονεκτήματα: "No kids and quiet"
Μειονεκτήματα: "Seats are small"
Μειονεκτήματα: "See above."
Μειονεκτήματα: "We had a two hour delay coming home. Didn't like that."
Πλεονεκτήματα: "On time, ahead of schedule"
Μειονεκτήματα: "no free internet"
Μειονεκτήματα: "USB charger ports would be great. The planes seemed a bit old."
Πλεονεκτήματα: "New plane, smooth ride."
Μειονεκτήματα: "Overbooked the flight and had to check my carry on, which took over 30 minutes to get once we landed."
Μειονεκτήματα: "Did not get a receipt/mail of booking, had to call to make sure the flight was actually booked."
Πλεονεκτήματα: "All the united employees from check in at curb through the flight and at baggage claim were pleasant and professional, despite my destroyed luggage which they replaced, I was satisfied and thankful for each employee's assistance."
Πλεονεκτήματα: "Quick loading and easy flight"
Μειονεκτήματα: "Little cramped on the smaller plane."
Μειονεκτήματα: "It was one of the most horrible flights. Delays, sitting in the plane being really hot, did not offer water. Newaur airport change of terminals is like being in the middle ages, old, hot, no signage, bus steps, Really, reaaly awfulWill think twice before flyinf United again Other than that they got me here, late"
Μειονεκτήματα: "Wish I did not book this flight. It was not on"