Πλεονεκτήματα: "I always have a consistently good experience on Delta. Everything was great."
Μειονεκτήματα: "We were seated near the back of the airplane. The heater came on midway of the flight, by the time we landed, it was difficult to breathe because it was so hot. The flight attendant all relocated from the back of aircraft to the front aircraft where it was cooler, I assume. I was worried for my son."
Πλεονεκτήματα: "Easy boarding, our connecting flight was at the same gate!"
Μειονεκτήματα: "Would always love more room in comfort class."
Πλεονεκτήματα: "Nice crew, easy process"
Μειονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "Although we had to get a replacement plane due to fuel leak on the original, Delta accomplished the switch quickly and efficiently. The Captain came out to greet us, and the flight crew was pleasant, courteous, and professional."
Μειονεκτήματα: "The little individual TV screens are tough to see for older eyes."
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Πλεονεκτήματα: "Wow. I have been flying American and United for years. Delta is friendly, competent, professsional and enjoyable. They treated us like friends instead of like cattle. It was great! Great job Delta. Oh, and for the first time in 50 years of flying my bags arrived sky first. Yes! They get it!"
Μειονεκτήματα: "Perfect experience. Well done. Treat people like friends. Simple. Works."
Πλεονεκτήματα: "Boarding and crew were professional and courteous."
Μειονεκτήματα: "Media interface system and Gogo inflight app are not synced and I could not listen to the movie I was watching. No subtitles offered for in flight movies. Someone farted before we deplaned and it was quite unpleasant. Also I wish the automatic seat assignments took my height into account."
Μειονεκτήματα: "5 hours delay. Most of that time we were on the runway. We even had to deplane and board again. We were given all kind of excuses till the pilot himself said that this is unheard off !!"
Πλεονεκτήματα: "Amazing crew as always"
Μειονεκτήματα: "Wifi on smaller hoppers"
Πλεονεκτήματα: "Everything met my expectations"
Μειονεκτήματα: "Refreshments"
Μειονεκτήματα: "Delayed 2 hours, huge inconvenience"
Μειονεκτήματα: "Couldn't have been better"
Πλεονεκτήματα: "Crew were very pleasant and seemed to enjoy working"
Πλεονεκτήματα: "On flight entertainment was very good. Flight was smooth and ran ahead of schedule."
Μειονεκτήματα: "They were out of vegetarian meal options. Really poor for a six hour flight. Also, the family behind us was atrocious, but that’s not Delta’s fault."
Πλεονεκτήματα: "Good crew. Nice seats."
Μειονεκτήματα: "This A320 aircraft departed LGA with the first class toilet inoperative. Flight was entirely full. First class passengers had to fight their way to the rear two toilets, around serving carts, etc. Cabin Crew was very good natured about all of this; but flight crew never mentioned it."
Πλεονεκτήματα: "jFk To DCA crew is fine and helpful."
Μειονεκτήματα: "Crew and flight from DCA to JFK was terrible. We left over 30 minutes later with no explanation as to what was taking so long. There was no info given to passengers in regards to what gate or terminal you’re landing and in- was only given 20min to get to gate c Terminal 2 from gate b terminal 4.0"
Μειονεκτήματα: "Leg room was lacking."
Πλεονεκτήματα: "They ran out of my preferred menu choice for the first meal. Martha went out of her way to bring my first choice for the second meal, which was very thoughtful. Nancy brought my friend an extra meal."
Μειονεκτήματα: "I thought there would be more new releases to watch, but overall the selection was good."
Πλεονεκτήματα: "I loved the flight attendants and the desk staff everyone was so friendly and made me want to travel delta again."
Μειονεκτήματα: "Delta doesn’t offer military spouses free checked bags and I found this out at the airport. It was disheartening, but at least it’s Delta and not the airline that is supposed to represent America."
Πλεονεκτήματα: "First Class. Cabin service. Frendiliness of staff. Plane arrived early."
Μειονεκτήματα: "Breakfast was not served in First Class"
Πλεονεκτήματα: "Flight timing and gate arrival"
Μειονεκτήματα: "Boarding"
Πλεονεκτήματα: "Not comfortable and not helpful"
Μειονεκτήματα: "Some rude staffs , not helpful"
Μειονεκτήματα: "The bathrooms on the plane were soooooo tiny, and the logos on the bathroom doors didn't work well."
Μειονεκτήματα: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Πλεονεκτήματα: "Made the best of a overcrowded messy airport"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Like you let a rookie land the plane. Rest of the flight was great. But the landing was sketchy af"
Πλεονεκτήματα: "Everything was great from boarding to landing."
Πλεονεκτήματα: "the movies are great. all the entertainment is."
Μειονεκτήματα: "lack of over head space, personal room."
Πλεονεκτήματα: "The movies were spectacular"
Μειονεκτήματα: "Food was a bit plain"
Πλεονεκτήματα: "Lisa, the flight attendant, went above and beyond to help solve a situation that occurred during the flight."
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing. Delta is the best airline in North America"
Πλεονεκτήματα: "-forgot to charge me for wine"
Μειονεκτήματα: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"
Πλεονεκτήματα: "From friendly staff on the ground to check us in, to helpful flight attendants, Delta has once again convinced us it is one of the better airlines . Will fly delta again."
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Μειονεκτήματα: "Seats are too close."
Μειονεκτήματα: "Gate agent not friendly"
Πλεονεκτήματα: "I liked that the plane was newer and the box snack was really good."
Μειονεκτήματα: "Nothing really"
Πλεονεκτήματα: "It was on time. Flight crew was courteous. Plenty of room and comfy seats. Good entrainment media"
Μειονεκτήματα: "Wish it would've had more movie options"
Πλεονεκτήματα: "I board sky priority or sooner so it always goes well."
Μειονεκτήματα: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."
Πλεονεκτήματα: "Everything went smoothly"
Μειονεκτήματα: "Not anything"
Μειονεκτήματα: "Weather delay"
Πλεονεκτήματα: "The stewards/stewardess were very helpful. The trip was very pleasant."
Μειονεκτήματα: "Great customer service from all staff. Mannerisms, snacks, and safety precautions."
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "Kindness and politeness, on time lots of explaining"
Μειονεκτήματα: "Beyond seat space all was perfect"
Πλεονεκτήματα: "What I liked: Sky Priority privilege came with separate luggage check-in queues and early boarding"
Μειονεκτήματα: "What I disliked: Seats were too small No beverages or snacks offered No USB or power outlets available Three different groups board before Delta Comfort (e.g. those needing more time, travelers with children, first/business class) Didn't see the value compared to a less expensive main cabin ticket"
Πλεονεκτήματα: "Got from point A to point B"
Μειονεκτήματα: "nothing all was good as expected."
Πλεονεκτήματα: "Services is good ."
Μειονεκτήματα: "Food can be better"
Πλεονεκτήματα: "Confort and kindness"
Μειονεκτήματα: "It was too cold"
Μειονεκτήματα: "Information on arrival time was not correct"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Μειονεκτήματα: "Everything was OK"
Πλεονεκτήματα: "Great airline"
Μειονεκτήματα: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Μειονεκτήματα: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Μειονεκτήματα: "The KLM crew are always great serving and treating you. Well above many other airlines."
Πλεονεκτήματα: "Comfortable seat, great crew."
Μειονεκτήματα: "Flight delayed, no USB port and no entertainment"
Πλεονεκτήματα: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Μειονεκτήματα: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Working wifi would be good. Better A/C. More comfortable seats"
Πλεονεκτήματα: "Crew were great"
Μειονεκτήματα: "Refreshments"
Πλεονεκτήματα: "Great plane and staff"
Μειονεκτήματα: "Delayed"
Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Μειονεκτήματα: "Boarding was very slow."
Πλεονεκτήματα: "Good for both."
Μειονεκτήματα: "Bigger seats."
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Πλεονεκτήματα: "Crew was great and professional."
Μειονεκτήματα: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Μειονεκτήματα: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Πλεονεκτήματα: "My seat at the window was great and the staff really friendly and courteous!"
Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "Larger meals."
Πλεονεκτήματα: "The crew were amazing and the flight was very smooth."
Μειονεκτήματα: "Keep up the good work"
Πλεονεκτήματα: "Friendly and efficient crew. Flights were on time if not even early."
Πλεονεκτήματα: "The crew!!"
Πλεονεκτήματα: "The crew was really friendly."
Μειονεκτήματα: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Μειονεκτήματα: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Πλεονεκτήματα: "Employees were very friendly"
Μειονεκτήματα: "The seats were very small"
Πλεονεκτήματα: "Crew was awesome"
Μειονεκτήματα: "."
Πλεονεκτήματα: "Very friendly and helpful crew."
Πλεονεκτήματα: "The staff tried to help me when it was evident we would not arrive on time"
Μειονεκτήματα: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Πλεονεκτήματα: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Μειονεκτήματα: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Πλεονεκτήματα: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Μειονεκτήματα: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Πλεονεκτήματα: "The staff was extremely pleasant. Food was good!"
Μειονεκτήματα: "Have no complaints"
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "Airlines issue"
Μειονεκτήματα: "Profiling certain customers"
Πλεονεκτήματα: "Cabin Crew was awesome."
Μειονεκτήματα: "Entertainment System was not working and no Non-veg food option in flight."
Μειονεκτήματα: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Μειονεκτήματα: "Two hours delay in the start."
Μειονεκτήματα: "old plane, tight and uncomfortable"
Πλεονεκτήματα: "newer plane, good staff"
Μειονεκτήματα: "need better and more food options, more often"
Μειονεκτήματα: "OLD plane without comfort or entertainment"
Πλεονεκτήματα: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Μειονεκτήματα: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Πλεονεκτήματα: "The cabin crew were fantastic and funny"
Μειονεκτήματα: "Tiny seats"
Πλεονεκτήματα: "Excellent service, excellent food."
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Μειονεκτήματα: "Seat recline was broken- wouldn’t hold position."
Μειονεκτήματα: "Seats were too close together."
Μειονεκτήματα: "Seat angle adjustment was not the most comfortable for sleeping."
Πλεονεκτήματα: "Not much, seats are super uncomfortable"
Μειονεκτήματα: "Better code sharing with KLM"
Πλεονεκτήματα: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Μειονεκτήματα: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Μειονεκτήματα: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."
Πλεονεκτήματα: "Incredible staff. Super polite"
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "The crew was amazing and extremely helpful!"
Μειονεκτήματα: "The food could have been better"
Πλεονεκτήματα: "Crew was solicitous."
Μειονεκτήματα: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."
Πλεονεκτήματα: "Excellent service"
Μειονεκτήματα: "There was no entertainment available."
Πλεονεκτήματα: "Crew was very friendly. Food was excellent"
Πλεονεκτήματα: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Μειονεκτήματα: "Excelente aerolínea"
Πλεονεκτήματα: "The crew was pleasant and boarding efficient I lucked out with first class"
Πλεονεκτήματα: "The new movies selection, food was very good, staff more friendly than previous flights"
Μειονεκτήματα: "Boarding always a problem on MEA we have to wait too long in the queue"
Μειονεκτήματα: "boarding wasn't good."
Πλεονεκτήματα: "Crew and food were great."
Μειονεκτήματα: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
Πλεονεκτήματα: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Πλεονεκτήματα: "Plane was new, and seatback screen responsive and functional."
Μειονεκτήματα: "Economy seats not very comfortable, very tightly packed together"
Πλεονεκτήματα: "Fantastic Crew!"
Μειονεκτήματα: "Seats are comfortable but tight."
Πλεονεκτήματα: "The airplane"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Crew was very nice and the food was excellent."
Πλεονεκτήματα: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Μειονεκτήματα: "Arrived 5 hours late"
Πλεονεκτήματα: "It was only 2 hours"
Μειονεκτήματα: "Small plane, no movies"
Πλεονεκτήματα: "Entertainment"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Μειονεκτήματα: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."
Πλεονεκτήματα: "More experienced, professional crew, better food and service."
Μειονεκτήματα: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Πλεονεκτήματα: "Modern aircraft with power, big screens etc"
Μειονεκτήματα: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Πλεονεκτήματα: "Their evacution video is interesting"
Μειονεκτήματα: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"
Πλεονεκτήματα: "The staff was very nice and friendly"
Μειονεκτήματα: "One hour delay without any information on embarking and another hour in the plane before departure"
Πλεονεκτήματα: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Μειονεκτήματα: "The flight was late, real late."
Πλεονεκτήματα: "The airplane have great entertainment system. The cabin crew are very nice."
Πλεονεκτήματα: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Μειονεκτήματα: "See above and the food was disgusting"
Πλεονεκτήματα: "All was good we didn’t feel the time 9 hours passed easily"
Μειονεκτήματα: "Nothing special"
Πλεονεκτήματα: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Μειονεκτήματα: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."
Πλεονεκτήματα: "The food, the service and everything else is fine, quite good."
Μειονεκτήματα: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."
Πλεονεκτήματα: "Cabin crew very friendly and caring."
Μειονεκτήματα: "Airport services and lounge are OK."
Πλεονεκτήματα: "Good on a short flight"
Μειονεκτήματα: "Paying for carry on due to weight limit. First time this ever happened!"
Μειονεκτήματα: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."
Μειονεκτήματα: "Food and coffee were cold. Service on AF is getting worse."
Πλεονεκτήματα: "Free drinks and snack!"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Great experience"
Μειονεκτήματα: "All good."
Μειονεκτήματα: "Plugs to charge devices"
Πλεονεκτήματα: "Service and drinks"
Μειονεκτήματα: "We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service."
Μειονεκτήματα: "Free snack and tea and coffee"
Πλεονεκτήματα: "Crew members were all very nice"
Μειονεκτήματα: "Long delays"
Πλεονεκτήματα: "No the seat was not super comfortable. In fact it was not even comfortable."
Μειονεκτήματα: "The seat size and comfort"
Πλεονεκτήματα: "Seats were ok. Crew was friendly, attentive and communicative."
Μειονεκτήματα: "Not much in terms of entertainment"
Μειονεκτήματα: "The flight was cancelled."
Πλεονεκτήματα: "Check-in staff was great at LHR - they were able to configure our seating so that the seat was empty between us."
Πλεονεκτήματα: "Nothing, total stress making us re-check our baggage"
Μειονεκτήματα: "British AIrways could have checked our bags through from Denver to Paris....after all it was British Airways to British Airways, but they made us check only to London, retrieve bags carry them to another terminal recheck them for what Simon the BA ticket writer was nothing but pure error by British"
Μειονεκτήματα: "The entertainment is missing"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Boarding and ticketing bin Berlin took over an hour and a half."
Πλεονεκτήματα: "Who would guess - the food."
Μειονεκτήματα: "reading lights were never fixed during flight."
Πλεονεκτήματα: "Good smooth journey"
Μειονεκτήματα: "There was no entertainment"
Μειονεκτήματα: "It was terrible cold. We received no free food or drinks."
Πλεονεκτήματα: "it got there"
Μειονεκτήματα: "how it got there"
Πλεονεκτήματα: "It was a very typical short hop flight"
Πλεονεκτήματα: "All staff were lovely, food was good."
Μειονεκτήματα: "I travel on Jet Aircraft every week, I'm also a part time pilot and work on aircraft ACMs (the bit that controls pressurization, heating and cooling). When the APU was switched on, the cabin was contaminated with gases from the engine bleed air and/or the APU. IT STANK. On the ground at JFK it happened again, one expects the slight ingestion of exhaust gases, but not in the air and not to this extent. BA is a good airline, I believe this was a maintenance oversight."
Πλεονεκτήματα: "Simple trip no delays and pretty quick Flight time."
Μειονεκτήματα: "Nothing to report"
Μειονεκτήματα: "Unfortunately, I couldn't travel as I was told to bring the credit card used in the booking of my flight. This was not explained in the booking option. Thus I would need a refund on my flight ticket."
Πλεονεκτήματα: "Me and my husband were upgraded from world traveler plus to business class, which we are thankful for"
Μειονεκτήματα: "We were unable to order special meal online and were told to contact onboard crew for meals. When we contacted them inflight, they said they don’t have meals!!! And we were left to starve the whole night, while food was served for all around us. The really shocking thing is none of the crew had the courtesy to offer some snacks or bread. These especially when we were seated in business class!"
Μειονεκτήματα: "BA lost one of my checked bags and made it impossible to get help. Called numbers over 30 hour period in both destination city and BA phone numbers for lost baggage and no one answered. I had to travel back to the airport counter to deal with agents that basically told me there were thousands of bags in the warehouse and that the bag May or May not eventually turn up."
Πλεονεκτήματα: "Good entertainment. More comfortable. The ride was smooth."
Μειονεκτήματα: "Service. Having to ask for my food being skipped and also having food choices."
Μειονεκτήματα: "Flight crew was just ok; nothing they did made me want to fly with British Airways again. Salad was good but the chicken nondescript."
Μειονεκτήματα: "Unable to book a seat in advance"
Μειονεκτήματα: "Didn't know catering was on sale"
Μειονεκτήματα: "No free food. No movie, no usb"
Πλεονεκτήματα: "Great Crew, fast boarding, very accommodating"
Πλεονεκτήματα: "great team. good snacks. great room."
Πλεονεκτήματα: "Excellent service and the crew was very friendly"
Πλεονεκτήματα: "I didn't partake of food or entertainment on the two hour flight. All was great."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "We sat in the plane for 2 hours and were told they were dealing with a passenger issue."
Πλεονεκτήματα: "My flight was changed from Philadelphia to London"
Μειονεκτήματα: "Little leg space"
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "I still think highly of BA but please don't follow American domestic carriers down the rabbit hole of terrible service with regards to food and comfort."
Πλεονεκτήματα: "Very good experience, will travel with you again."
Πλεονεκτήματα: "The space, blanket and the staff."
Μειονεκτήματα: "The entertainment was poor The TV stopped working and didn't work for the whole trip I was moved to another seat The refreshment could be more I don't enjoy pre poured 1/2 cup of juice and water."
Μειονεκτήματα: "for the price I paid the service did not offer complimentary food or even water or soda."
Πλεονεκτήματα: "Comfortable seating"
Μειονεκτήματα: "No beverage service."
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "1) I was booked on the next available flight. This flight was delayed too. I was really exhausted, and tired of waiting. 2) The refreshment was only for purchase. I understand,that non of the domestic flights provide food but 1 nonalcoholic drink or water, and small pretzels or nuts are always offered free of charge, and additional refreshment is charged. Sad, this was not an option."
Πλεονεκτήματα: "The food was very good, and the entertainment selection was good."
Μειονεκτήματα: "I'm a small person, and I found the seats too narrow and there was so little leg room."
Πλεονεκτήματα: "The crew on the plane"
Μειονεκτήματα: "The staff at check in and the gate agents were HORRIFIC!"
Μειονεκτήματα: "Whatever the issue was two hours sitting alongside the gate caused issues for everyone onboard the plane and caused us to have to run through the entire airport just to make our connection."
Μειονεκτήματα: "Too much Indian based food....too much curry....."
Πλεονεκτήματα: "Food Movie selection Flight attendants"
Μειονεκτήματα: "Nothing: everything was beyond expectations"
Πλεονεκτήματα: "The service was great!"
Μειονεκτήματα: "Leg room. I'm very tall."
Πλεονεκτήματα: "On time!!!"
Μειονεκτήματα: "They messed up the seat assignment I paid extra for, and while I bought WiFi for the entire trip it turned off halfway through."
Πλεονεκτήματα: "The crew and the movies. It was an overall comfortable flight."
Μειονεκτήματα: "I was coerced into buying an extremely expensive ticket to get back to my home country from Paris. It was unconscionable."
Πλεονεκτήματα: "Great price!"
Μειονεκτήματα: "More food."
Μειονεκτήματα: "They hate kids"
Μειονεκτήματα: "2 hours late stuck on the plane. Service was not that great"
Μειονεκτήματα: "just the food options were not that good. all other things were ok."
Πλεονεκτήματα: "The plane, Embrair 175 is very comfortable."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Smooth flight"
Πλεονεκτήματα: "CLT to LGA Airbus expérience was as pleasant as ever. The flight attendant on the regional EMB from LGA to YUL was exceptional."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Πλεονεκτήματα: "The seats in first class. But far from adequate amenities for the price paid. There are no USB ports nor are there electric Outlets, yet you're expected to use your own tablet or phone to access their entertainment. When flying across the country that's a little ridiculous in this day and age."
Μειονεκτήματα: ". If you expect us to use our own devices you need to provide USB port or outlets. This was a coast to coast redeye,Iwas awake the whole flight. 20 min before landing announcement was made to not get up, We were not given time to use the restroom, brush teeth, have coffee before landing. Bad form."
Πλεονεκτήματα: "Great food"
Μειονεκτήματα: "Need a polite crew"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Getting a flight"
Μειονεκτήματα: "The crew was not friendly. Rude tone."
Πλεονεκτήματα: "pleasant crew"
Μειονεκτήματα: "Ticket says must be at gate 10 minutes prior. We experienced a delay in security. Got to gate 13 minutes prior and was informed our tickets were given away to standby travelers since it was a busy day. 12 hours later we got to new York could not board standby to Philadelphia. Our bags made it to Philadelphia."
Μειονεκτήματα: "On both segments of the trip American changed my seat which I. I’d not realize until boarding. Way to late to protest. You pay for preferred seating but then get bumped to a lousy seat with no explanation. Likely because I was a single traveler and an American employee wanted my seat. Better not happen on the return flight"
Πλεονεκτήματα: "Old plane with new seats. The exit row window seat — which they rate as a preferred seat was terrible as the exit door sticks into the plane and takes away your room. And the seat doesn’t recline - they forget to say that."
Μειονεκτήματα: "New Airplane"
Πλεονεκτήματα: "Once we boarded in philly"
Μειονεκτήματα: "The amount of time on the ground"
Πλεονεκτήματα: "Gate agents and crew were patient and polite."
Μειονεκτήματα: "The seats were still to small and my shoulders were in the aisle. Are they getting smaller?"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Μειονεκτήματα: "Our original flight was cancelled so we were rebooked for a much later flight which impacted our vacation. Call system was not working efficiently."
Μειονεκτήματα: "Our departure flight was cancelled several times and we were not given an explanation. Poor communication and customer service."
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "Amazing flight..,......... Great service"
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "They lost our bags in Dallas. The customer service rep was useless"
Μειονεκτήματα: "My check in bag it’s lost got wrong boarding pass even when I told them I had electronic boarding pass on my phone. Really disappointed with this."
Πλεονεκτήματα: "planes were on time, good flight"
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "Over 2 hours delayed, plans ruined"
Πλεονεκτήματα: "A flight that actually had extra seats? I couldn't believe it. Plus the entertainment options made the 8 hour flight "fly" by (no pun intended)"
Πλεονεκτήματα: "Arrived early, friendly crew, good exit row seat."
Πλεονεκτήματα: "Smooth at GRR. A little Delay in CLT. It was a good experience because we weren't on a deadline to be somewhere."
Μειονεκτήματα: "3 hour delay on international flight from JFK made for a very long day."
Πλεονεκτήματα: "The crew was great and getting 2 meals was very nice."
Μειονεκτήματα: "My headphone jack kept malfunctioning (loud popping noises in my earbuds) while watching the movie and all the reading lights came on and stayed on the majority of the flight so sleeping was difficult."
Πλεονεκτήματα: "The crew was nice and because the flight wasn't full we had ample space."
Μειονεκτήματα: "Flight was delayed. It was already a late flight with 2 children"
Μειονεκτήματα: "Food was bad and crew never ask for food to economy passengers for long hour flight meal plan was not working I felt hungry and ac was too cold for all the time nothing good entertainment movies for different languages and no providing small personal hygiene kits for long flight"
Πλεονεκτήματα: "No individual screens to watch. Get with the times for long flights !"
Μειονεκτήματα: "Liked it all."
Πλεονεκτήματα: "Smooth, left on time. About an hour flight."
Πλεονεκτήματα: "very friendly staff"
Πλεονεκτήματα: "Quick boarding and on time departure"
Πλεονεκτήματα: "Flight was on time, seats were comfortable."
Πλεονεκτήματα: "Nothing exceptional"
Μειονεκτήματα: "Change fees are ludicrous. Also flight was late."
Πλεονεκτήματα: "A value for the money."
Μειονεκτήματα: "Again, narrow seats and hard."
Πλεονεκτήματα: "not bad, I upgraded to first for the leg room, I'm 6'6", so it kinda worked out."
Μειονεκτήματα: "Very old plane."
Πλεονεκτήματα: "Flight was one time."
Μειονεκτήματα: "No elbow room."