Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "The crew was very kind"
Μειονεκτήματα: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Πλεονεκτήματα: "Muslim food"
Μειονεκτήματα: "Still don’t have my luggage yet"
Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "The time between flights."
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "Ran out of business class meal. Substituted a Econ class."
Πλεονεκτήματα: "KLM STAFF WERE VERY PROFESSIONAL"
Μειονεκτήματα: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Μειονεκτήματα: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Μειονεκτήματα: "I congratulate the KLM crew!"
Πλεονεκτήματα: "Slow service."
Μειονεκτήματα: "Better communication!"
Πλεονεκτήματα: "Great plane and staff"
Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Πλεονεκτήματα: "Crew was nice and friendly"
Μειονεκτήματα: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Πλεονεκτήματα: "The crew was amazing and the food was great."
Μειονεκτήματα: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Πλεονεκτήματα: "the crew was nice"
Μειονεκτήματα: "Seat confort on long flights, leg rooms,"
Μειονεκτήματα: "lost baggage"
Μειονεκτήματα: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Πλεονεκτήματα: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Πλεονεκτήματα: "Very friendly and helpful crew."
Πλεονεκτήματα: "The staff tried to help me when it was evident we would not arrive on time"
Μειονεκτήματα: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Πλεονεκτήματα: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Μειονεκτήματα: "Nothing to say"
Πλεονεκτήματα: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Μειονεκτήματα: "Can't think of anything."
Μειονεκτήματα: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Πλεονεκτήματα: "The leg room, was surprisingly roomy"
Μειονεκτήματα: "The food and that there was no entertainment."
Μειονεκτήματα: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Μειονεκτήματα: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Πλεονεκτήματα: "Lovely staff, good food, great movies."
Πλεονεκτήματα: "Very friendly service!"
Πλεονεκτήματα: "The staff was extremely pleasant. Food was good!"
Μειονεκτήματα: "Have no complaints"
Πλεονεκτήματα: "Cabin Crew was awesome."
Μειονεκτήματα: "Entertainment System was not working and no Non-veg food option in flight."
Πλεονεκτήματα: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Μειονεκτήματα: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Μειονεκτήματα: "OLD plane without comfort or entertainment"
Πλεονεκτήματα: "great choice of entertainment content, friendly crew"
Μειονεκτήματα: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Πλεονεκτήματα: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Πλεονεκτήματα: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Μειονεκτήματα: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Πλεονεκτήματα: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Πλεονεκτήματα: "Night flight so no entertainment allowed sleeping"
Μειονεκτήματα: "Kosher food could be improved"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "Spacious cabins, friendly service"
Πλεονεκτήματα: "Enough space good wine and on time"
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Economy was very tight! Seats were uncomfortable"
Πλεονεκτήματα: "A nice short flight"
Μειονεκτήματα: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Πλεονεκτήματα: "It was very comfortable"
Μειονεκτήματα: "The crew was great"
Πλεονεκτήματα: "The flight crew were kind, polite, and attentive."
Μειονεκτήματα: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Πλεονεκτήματα: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Μειονεκτήματα: "Would be nice if there was wifi on board"
Πλεονεκτήματα: "Boarding process was easy and flight was smooth."
Πλεονεκτήματα: "On time, good boarding process."
Πλεονεκτήματα: "American Airlines officially has the most uncomfortable seats. The seats barely recline at all, the cushions on the seats are thin and they simply pack too many seats on the plane to not feel like you’re packed in a can of sardines."
Μειονεκτήματα: "Re-design the seating on your planes. It sucks at this point."
Πλεονεκτήματα: "Crew was super helpful."
Μειονεκτήματα: "Seats could use better cushion"
Μειονεκτήματα: "No delays"
Μειονεκτήματα: "Over booked flight"
Μειονεκτήματα: "I was sitting in premium economy and there was no food left. Unacceptable on a long flight. Also on long flight they should give you the can to drink. One little cup of liquid and NO food not even a bag of pretzels or cookies was offered. They could have at least come around with water only later on"
Πλεονεκτήματα: "Nothing. American is consistently terrible."
Μειονεκτήματα: "Flight pushed back on time, but then we sat on the tarmac for well over an hour. I'm sure they did that to fudge their on-time record. Totally lame."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Μειονεκτήματα: "All. Crew did not arrive on time. Boarding was a mess. Many arguments with customers."
Πλεονεκτήματα: "emergency landing upon returning to JFK"
Μειονεκτήματα: "Our 5:30am flight was delayed for over 4 hours causing us to miss our connection. So by the time we got to our destination we had wasted the entire day. This was a loss of an entire day of our vacation. This was our first time traveling with American. We will never book with them again."
Πλεονεκτήματα: "Modern equipment (787)"
Μειονεκτήματα: "8 emails from Kayak and 1 from AA warning of flight delay. But gate agents did not know anything about this and boarded us on schedule. So we sat for 90 minutes until the new aircraft was 'repaired'. Failed by a mile to make the connection. And I suppose I should have paid first-class fare, as then I would have made by connection?"
Μειονεκτήματα: "2 published delays and then another 30 minues waiting to push away from gate. Almost 2 hours late"
Πλεονεκτήματα: "The flight crew was attentive, and the "at your fingertip" entertainment options helped distract me from the restlessness I got on my 8 hour flight from London."
Μειονεκτήματα: "I have no complaints."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Μειονεκτήματα: "Poor service by air hostess in the flight. Didn’t give the right food. Ignored when I asked for orange juice."
Πλεονεκτήματα: "Comfort and crew"
Πλεονεκτήματα: "Best landing ever, like a butterfly."
Πλεονεκτήματα: "Just about nothing."
Μειονεκτήματα: "Aged plane, aged bitter crew."
Μειονεκτήματα: "Check in for AA at DCA was terrible. Everything else was great."
Μειονεκτήματα: "I know this isn’t Kayak’s issue but American Airlines literally forgot to put fuel into the plane. We were delayed for over an hour and luckily I made my connection in Charlotte but only because they held the flight and it was not full. Had it been full I would have lost my seat."
Πλεονεκτήματα: "Movies, clean, efficient"
Μειονεκτήματα: "Paying of my small Checked bag"
Πλεονεκτήματα: "It was on time. Flight crew did a very good job and were very nice. The Meal was excellent as was the coffee. Overall, service was excellent."
Μειονεκτήματα: "First Class needs a total redo as the seats were not as nice as on newer planes. Rest room in First Class is way too small and cramped. WiFi did not work well, and there were no individual screens on the backs of the seats. The First Class on this plane was really bad and needs some rethinking by American."
Μειονεκτήματα: "Landing was a little rough"
Πλεονεκτήματα: "Priority boarding."
Μειονεκτήματα: "Food is horrible at AA, in special breakfast!"
Πλεονεκτήματα: "Pilot was very friendly"
Μειονεκτήματα: "Seats were very uncomfortable"
Πλεονεκτήματα: "Professionalism and all time smile of the crew"
Μειονεκτήματα: "That there is not TV in the plane"
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Μειονεκτήματα: "Terrible airline. Will not fly them again."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Terrible entertainment. A 1980s common screen. Horrible movies nobody wanted to watch and no choice was available given the common screen,"
Μειονεκτήματα: "gate assignment took too long"
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Πλεονεκτήματα: "We landed early, it was fairly comfortable in coach for a very tall person, and there was good communication from the flight attendants and pilot with the passengers. A very pleasant experience overall, from someone who is a nervous flyer!"
Μειονεκτήματα: "Delays! A few hours. There were liars among their staff!"
Πλεονεκτήματα: "Boarding, staff, service, arrival all great"
Μειονεκτήματα: "No issues"
Πλεονεκτήματα: "Very fast, efficient boarding."
Μειονεκτήματα: "Entertainment options were excellent although the screen did not work very well (touch screen not super responsive) so I could not get to them easily. Neighbor had the same problem too"
Μειονεκτήματα: "The check in process took to long. In line more than an hour."
Μειονεκτήματα: "Great app, sometime it still miss a flight, suggust to provide a display sorting options, such as stops, times etc"
Πλεονεκτήματα: "I had to fly at 11:19pm I had a delay flight leaving at 2:00am . The flight was change from Lima to Miami and from Miami to Chicago not to Dallas"
Πλεονεκτήματα: "Good crew."
Μειονεκτήματα: "The plane was delayed for two hours!"
Μειονεκτήματα: "Flight cancelled. Thanks, Obama."
Πλεονεκτήματα: "Great crew of airplane staff"
Πλεονεκτήματα: "Rude stewardess."
Πλεονεκτήματα: "All good - with every aspect of the trip."
Πλεονεκτήματα: "The cue was great. Did not try the food! Overall I had a ver good experience. The seats on the airline needed more leg and seer room . The space was uncomfortable. And I am not a fat person"
Μειονεκτήματα: "I guess the same! The crue was very nice and helpful! It's the space that was shared with the other person that was painful"
Μειονεκτήματα: "American cancelled flight after all day wait because they could not find a first officer."
Μειονεκτήματα: "My flight was delayed 2+ hours which made me miss my connecting flight & not make it to my destination until the next day ."
Πλεονεκτήματα: "The food was excellent"
Μειονεκτήματα: "Did not get to sit with family"
Μειονεκτήματα: "It was excellent!"
Πλεονεκτήματα: "All in things were reasonably easy"
Πλεονεκτήματα: "The entertainment and crew made it one of the most pleasant flights I’ve been on."
Μειονεκτήματα: "The main course was quite gross, but the croissant was nice."
Πλεονεκτήματα: "Comfortable plane. I love United Express."
Μειονεκτήματα: "Delayed landing and takeoff because of unprepared crews"
Πλεονεκτήματα: "Crew really polite and nice"
Μειονεκτήματα: "Good flight"
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Πλεονεκτήματα: "Quick boarding and early arrival"
Μειονεκτήματα: "No real entertainment features. Nothing while in international waters. Not even a map of where we were."
Μειονεκτήματα: "There was three hour deley because the pliain didn't arrive on time."
Πλεονεκτήματα: "Quick and efficient."
Πλεονεκτήματα: "Our flight was delayed for no apparent reason. Then the luggage will took more than an hour and finally another half hour delay at the AVIS rent a car."
Πλεονεκτήματα: "Actual went fine."
Μειονεκτήματα: "Departure from ORD was delayed 4 hours!!!!!! We were not given any explanation until afterwards when I received an email saying that it was an unspecified crew issue. I was offered compensation in the form of “miles” or credit towards a future flight."
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Bit of turbulence due to weather"
Μειονεκτήματα: "I never made it to this flight due to delay when flying CPH-EWR"
Μειονεκτήματα: "the flight attendant had way too many announcements. Her script was too long."
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Πλεονεκτήματα: "Om time"
Μειονεκτήματα: "Didn't offer food, just handed out soda"
Πλεονεκτήματα: "We got there safely with our stuff."
Μειονεκτήματα: "The stupid led by the unwilling."
Πλεονεκτήματα: "The flight was good and the crew was great the flight attendants were very professional and down to earth the gate agent helped me with my seat due to I did not have a assigned one confusing. Overall it was good"
Μειονεκτήματα: "Did not like the way the entertainment had to be watched."
Πλεονεκτήματα: "free in flight entertainment- great flight attendants"
Μειονεκτήματα: "seats seem really small and tight"
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Πλεονεκτήματα: "people were polite and nice"
Μειονεκτήματα: "cramped seating"
Πλεονεκτήματα: "All good"
Μειονεκτήματα: "Nothing all travel is ok."
Πλεονεκτήματα: "Nice staff"
Μειονεκτήματα: "No complaints. Short flight."
Πλεονεκτήματα: "Good flight"
Μειονεκτήματα: "Update the planes, been in other airlines with updated technology"
Πλεονεκτήματα: "I lost my wallet on the plane to San dieago. A very nice honest family turned it over to the crew. The baggage claim customer service agent ran back to the plane to retrieve it for me. It had everything I needed, my ID cash for my trip. I'm thankful for the honest people still in this world! Many thanks to the family and crew and uninteds customer service!!! A+++++"
Πλεονεκτήματα: "Entertainment could not be turned off, so there was a moving screen all the time. Selection poor. Could not access flight info. Could only watch at specific times. Seat had a hard lump very uncomfortable."
Πλεονεκτήματα: "My flight got cancelled. I went to SanDiego inste6"
Πλεονεκτήματα: "Crew was nice and friendly"
Μειονεκτήματα: "Wish they had TV"
Πλεονεκτήματα: "Staff members were courteous."
Πλεονεκτήματα: "Super nice crew."
Πλεονεκτήματα: "Polite flight attendants"
Μειονεκτήματα: "Less organized boarding of carryon items. Other legs of my travel had gate checked cartons in advance for the last boarding groups instead of just having us try to load it all first when their clearly was not enough rokkmin the overhead bins for everyone."
Πλεονεκτήματα: "It was an ok flight. We missed our flight by 10 mins but got the next one at no charge."
Πλεονεκτήματα: "Super friendly and helpful"
Μειονεκτήματα: "all pretty good"
Πλεονεκτήματα: "Drinks and cookies were good. On-flight attendants were polite."
Μειονεκτήματα: "Flight was delayed for 4 hours at night due to repairs. Luckily, they placed me in a hotel. However, it was probably the worst hotel that I have every stayed (uncomfortable bed, bad pillows, smokey smell, etc.). The next morning while boarding, the gate attendant was extremely rude and unprofessional. I will spend a little extra to not fly with United if possible."
Πλεονεκτήματα: "Very friendly hostesses and Avery welcoming feel"
Μειονεκτήματα: "Letting a passenger who is vomitting in the waiting area on the flight."
Μειονεκτήματα: "united airlines planes are very old"
Πλεονεκτήματα: "staff very professional"
Μειονεκτήματα: "small seats"
Πλεονεκτήματα: "Roomy seats"
Μειονεκτήματα: "Have to pay to watch movies"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Food quality"
Πλεονεκτήματα: "Seating was spaced good"
Μειονεκτήματα: "Everything was ok"
Μειονεκτήματα: "Our flight was delayed almost 3 hrs. I had plans to be in town, and had to change them due to this."
Πλεονεκτήματα: "Late boarding, other then that ok."
Μειονεκτήματα: "The flight had no flight crew, so I had to fly out the following day, missing important client meetings and losing money. I paid extra to fly out on Sunday so I would be able to make my obligations, but didn't arrive until Tuesday night. No refund or voucher was offered, although I asked. It would be nice if they at least paid the difference between the flight I paid for and the cheaper flight I received."
Πλεονεκτήματα: "Good leg room. The snack was good - a waffle cookie. Crew was cheerful. Plane was clean."
Πλεονεκτήματα: "It was a comfy plane ride."
Μειονεκτήματα: "I liked everything."