Πλεονεκτήματα: "Crew were polite"
Μειονεκτήματα: "Boarding process.."
Πλεονεκτήματα: "Such a delightful flight."
Μειονεκτήματα: "Departure late by 25 minutes!!"
Μειονεκτήματα: "Great experience"
Μειονεκτήματα: "Plugs to charge devices"
Πλεονεκτήματα: "Crew was courteous and friendly."
Μειονεκτήματα: "We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service."
Μειονεκτήματα: "I missed my international connection because flight was three hours late."
Μειονεκτήματα: "Wifi and entertainment need help"
Πλεονεκτήματα: "Crew members were all very nice"
Μειονεκτήματα: "Long delays"
Μειονεκτήματα: "Best flight and touch down ever."
Μειονεκτήματα: "The flight was cancelled."
Πλεονεκτήματα: "Wonderful crew!"
Μειονεκτήματα: "It is impossible to get comfortable in those seats."
Μειονεκτήματα: "The entertainment is missing"
Μειονεκτήματα: "British Airways lost my ski bag. I had plenty of time with connections and feel there was no excuse. I had to wait in line over 30 minutes to report, thus missing my train. I'm 4 hours behind in travel and who knows when my ski bag will show up. I am very upset."
Πλεονεκτήματα: "Crew was also nice."
Μειονεκτήματα: "I had to wait for bus to get the continue flight. The time waiting was so long I could not board the flight and had to rebook to the next possible flight."
Πλεονεκτήματα: "It was a short trip of less than two hours. So, there was no entertainment, no charging stations for iPhones or iPads to watch personal electronic devices. All food including still water cost money. It’s advertised as this; the staff were very efficient and friendly."
Μειονεκτήματα: "A small pack of pretzels and free cup of water would have been nice."
Πλεονεκτήματα: "Quick flight, good service."
Μειονεκτήματα: "No complaints about BA here! Only thing is that there was a group of rowdy young men who were very loud the entire flight, and I'd wished the flight attendants would have asked them to quiet down. But I really don't know if that's appropriate/part of their duties!"
Πλεονεκτήματα: "It was a short flight"
Μειονεκτήματα: "There is a charge for beverage service."
Πλεονεκτήματα: "I think people could entertain themselves but to me it is deplorable to not offer at least complementary water. Complementary coffee would be a nice touch too but at least water."
Πλεονεκτήματα: "it got there"
Μειονεκτήματα: "how it got there"
Πλεονεκτήματα: "Food and cabin crew were good"
Μειονεκτήματα: "Cabin configuration in business is awful. Everyone has to step over, or be stepped over, to get to aisle. Seats are narrow (and I’m a small person!). Inflight entertainment is poor, and the touch screen is not very good."
Πλεονεκτήματα: "Quick n easy"
Μειονεκτήματα: "No complimentary snack or even water."
Πλεονεκτήματα: "Great crew, quiet flight, good food,"
Πλεονεκτήματα: "Behavior of board personnel"
Μειονεκτήματα: "The delay in London"
Πλεονεκτήματα: "Comfortable seats ,nice crew"
Μειονεκτήματα: "I thought the seats we were not comfortable"
Μειονεκτήματα: "Food just OK. Entertainment system outdated with very small screen. Return delayed by over an hour."
Μειονεκτήματα: "Didn't know catering was on sale"
Μειονεκτήματα: "No free food. No movie, no usb"
Πλεονεκτήματα: "Great Crew, fast boarding, very accommodating"
Πλεονεκτήματα: "Quick boarding!"
Μειονεκτήματα: "Snack trolley didn't reach the back seats due to the shortness of the flight. The only entertainment was an in flight magazine!"
Πλεονεκτήματα: "The crew was outstanding and courteous"
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "We got to our destination safely which is always the most important thing."
Μειονεκτήματα: "There didn't seem to be as much space as usual on international flights. The plane never got to a comfortable temperature and we were hot all the way home. One of our tv's didnt work which made for a very long 8 + hours."
Μειονεκτήματα: "Boarding security very bad"
Μειονεκτήματα: "My luggage then didn't make it to Ibiza in time because it got stuck in London due to my short layover. If BA can't figure out how to get the luggage transferred within that short of a period, they should not offer flights that close to each other. Secondly, I left a really nice down pillow and bag on my flight from London to Ibiza and I checked the lost in found at the Ibiza airport"
Πλεονεκτήματα: "Leaving in a timely manner."
Μειονεκτήματα: "Poor leg room."
Πλεονεκτήματα: "Great service and helpful staff Coffee was fresh filter coffee"
Πλεονεκτήματα: "On time, good entertainment"
Πλεονεκτήματα: "Crew good friendly service."
Μειονεκτήματα: "Passport control 1 hr and 30 minutes!"
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Πλεονεκτήματα: "The entertainment selection and the friendly crew."
Μειονεκτήματα: "The seats on the first flight were incredibly uncomfortable. There was no leg room, the aisles were incredibly narrow, and the seats were so close together that my neighbor and I bumped arms throughout the flight, and neither of us are large people. That was our first flight on BA and unfortunately it will probably be our last."
Μειονεκτήματα: "Had to pay for any food or drink."
Πλεονεκτήματα: "The attendants were professional and polite."
Μειονεκτήματα: "Food needs work."
Πλεονεκτήματα: "The airflight attendant was very helpful."
Μειονεκτήματα: "The seat narrow as a tall large man was sitting in the middle"
Πλεονεκτήματα: "Choppy Flight. Amazing Pilot"
Πλεονεκτήματα: "Flight attendants were great; very attentive to passengers' needs."
Μειονεκτήματα: "Passengers were hanging out by exit door with no regard to rules and were not giving any warnings-this made other passengers anxious. My seat was broken so I could not recline when the passenger in front of me fully reclined. Very unfortunate!"
Μειονεκτήματα: "I bought an extra piece of laugagge and I had problems on both check in processes because I wasn't shown on the system."
Μειονεκτήματα: "Cleanliness of airplane. Vents and tray tables were very dirty"
Πλεονεκτήματα: "Flight was canceled."
Πλεονεκτήματα: "Good entertainment section if you have your personal devices. Menu was better than most anymore (which isn’t saying much)."
Μειονεκτήματα: "Attendants allowed drunk travelers to party and gather in the aisles. They were spilling drinks and yelling so loudly “talking” that you could hear them clearly over the engine noise AND headphones, and they kept serving them."
Πλεονεκτήματα: "Crew & flight attendants very courteous and apologetic; complisnacks while waiting for delayed flight"
Μειονεκτήματα: "Flight delay!!"
Πλεονεκτήματα: "Early arrival after on time departure"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Everything was fine once we got on the plane."
Μειονεκτήματα: "United took our plane and gave it to another delayed flight, meaning they delayed us by over 4 hours. Didn’t take off until 12:30 am when we were supposed to have taken off at 7:55 pm."
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Πλεονεκτήματα: "The flight attendants, service and comfort were very good."
Μειονεκτήματα: "Because of plane maintenance the flight was 4 hours late. I stood in line for two hours to get my flight changed since I missed my connection in Frankfort, and never got it changed. I got to Frankfort and stood in 3 more lines to get on standby. I’m hoping to get to Naples before the last ferry to Capri in order to make my sister’s wedding."
Πλεονεκτήματα: "The plane had a nose problem so we had to wait for maintenance when we are a seated. Only took about 15 minutes for the okay and paperwork. That was amazing."
Μειονεκτήματα: "Passengers bringing their luggage on the plane when I had to pay $25.00 to check my bag. That is backwards. It also slows down on and off time."
Πλεονεκτήματα: "Every expectation met or exceeded."
Μειονεκτήματα: "Got a first class ticket which was swaggy!!!"
Πλεονεκτήματα: "Organized boarding. Left on time and arrived early at destination."
Πλεονεκτήματα: "Flexibility in changing reservation at the last minute. Excellent service on board, good food."
Πλεονεκτήματα: "Crew was attentive....lot's of water rounds.... temperature and information while inflight...good"
Μειονεκτήματα: "Food was really bad....though didn't expect much"
Πλεονεκτήματα: "Flight was on time. Everything went smooth for being in coach."
Πλεονεκτήματα: "Chill easy flight no issues"
Μειονεκτήματα: "Nothing. Everything was cool"
Πλεονεκτήματα: "Plane was very comfortable"
Μειονεκτήματα: "Long line wait in corridor"
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Πλεονεκτήματα: "Comfy seats! So nice when you have a comfortable chair"
Πλεονεκτήματα: "Nice attendant, food OK, no delay."
Μειονεκτήματα: "Internet costs"
Πλεονεκτήματα: "Everything went really smoothly!"
Μειονεκτήματα: "No internet."
Μειονεκτήματα: "I was informed at check in that I could not bring a carry on bag. Therefore, I had to pay to check my bag. However, all other passengers on the plane brought carry on bags. Then, upon arrival in New Orleans, my bag failed to arrive. My bag was still in Chicago."
Πλεονεκτήματα: "No entertainment due to short flight"
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Πλεονεκτήματα: "The flight staff"
Μειονεκτήματα: "Not telling us the delays in time"
Μειονεκτήματα: "It was an almost 5 hour flight and all we were offered was a small bag of pretzels."
Πλεονεκτήματα: "Smaller plane enhanced comfort"
Μειονεκτήματα: "Did not use entertainment app"
Μειονεκτήματα: "Coffee pot didn't work"
Πλεονεκτήματα: "Boarding was relatively easy and quick."
Μειονεκτήματα: "Boarding area/gate was slightly dirty."
Μειονεκτήματα: "Delayed both th way"
Μειονεκτήματα: "The was delayed three times without explanation."
Μειονεκτήματα: "Lavatories did not seem to have been cleaned"
Πλεονεκτήματα: "The Embraer ERJ-170 has comfortable seats!"
Μειονεκτήματα: "Too cold on board"
Πλεονεκτήματα: "The flight crew was very professional. Both of my flights departed and arrived on time."
Πλεονεκτήματα: "Free new release movies available for free. Pretty good for a domestic flight. Lots of choices to choose from. Staffs were friendly, helpful, and attentive."
Μειονεκτήματα: "No spaces left for carry-on luggage, even if I was able to put mine away. I felt bad for those after me."
Μειονεκτήματα: "It took forever to board!"
Πλεονεκτήματα: "I was pleasantly surprised when they announced those with large carry ons could get tagged and pick up at final destination."
Μειονεκτήματα: "The distance between arriving gates and departure."
Μειονεκτήματα: "Video screen did not work"
Πλεονεκτήματα: "Very good service and great pilot"
Μειονεκτήματα: "Flight was one and a half hours late taking off and caused me to miss my next flight,my luggage was lost. I had to take other flights and I eventually arrived home 6 hours later than I had anticipated."
Πλεονεκτήματα: "Ticket agent got us on a Delta flight."
Μειονεκτήματα: "Flight was cancelled."
Πλεονεκτήματα: "I love the whole thing about it. The take off was nice and smooth"
Μειονεκτήματα: "Called customer service and lady was siper rude!"
Πλεονεκτήματα: "No delay! Earlier then expected."
Μειονεκτήματα: "Not to comfy."
Μειονεκτήματα: "We were in Cleveland and our flight got cancelled. We confirmed a flight out of Canton. Drove the hour only to find that flight to be cancelled also. Drive from Canton to Chicago and arrived at about 2 in the morning. We had tried to change our flight to leave two days earlier. The fee for changing flights was more than the tickets were initially but when you cancel it its tough break for us."
Πλεονεκτήματα: "Literally the only saving grace was an employee named David R at the Chicago desk on the morning of July 22. He helped my friend and I, calmed us down, and dos his job quickly and competently. He made me feel like a human instead of an insignificant part of the herd of cattle. Thank God for that man."
Μειονεκτήματα: "I do not have time to fill out this box. I could write about everything shitty that happened, but then I would die typing on my phone instead of doing something amazing like bungee jumping or outrunning a grizzly bear."