Πλεονεκτήματα: "Amazing crew! No flight cancellation!"
Πλεονεκτήματα: "Crew was very pleasant. Boarding and deplaning was smooth and easy!"
Πλεονεκτήματα: "Quick and easy boarding"
Μειονεκτήματα: "Clean the cabin more diligently. There was a open unfinished cup of soda and cookie wrappers in my seat back compartment"
Πλεονεκτήματα: "Good Flight"
Πλεονεκτήματα: "Good flight"
Μειονεκτήματα: "We left Salt Lake City so late that I missed all my train connections and ruined my plans."
Πλεονεκτήματα: "Nice smooth flight"
Μειονεκτήματα: "Never made it on the flight"
Μειονεκτήματα: "Being on time."
Μειονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "The crew was great!"
Μειονεκτήματα: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."
Πλεονεκτήματα: "Food and movies"
Πλεονεκτήματα: "Very comfortable, no complaints."
Πλεονεκτήματα: "Everything was amazing"
Μειονεκτήματα: "Late and bumpy"
Πλεονεκτήματα: "The flight was smooth and the crew was very professional"
Μειονεκτήματα: "Have wifi available"
Πλεονεκτήματα: "Early departure"
Μειονεκτήματα: "Absolutely nothing"
Πλεονεκτήματα: "The crew members were excellent and efficient. Europe was fabulous."
Μειονεκτήματα: "9+ hours in the air is never fun when you're in economy class: humans have gotten bigger as airline seats grow smaller."
Μειονεκτήματα: "they let someone get off the plane and it delayed the flight an hour and a half which caused me to miss my connecting flight. I now have to sit for a 5 hour layover"
Πλεονεκτήματα: "Good landing, great service."
Πλεονεκτήματα: "The crew friendly and very helpful, food was amazing aircraft was clean. Very happy thank you"
Πλεονεκτήματα: "food was great. the plane was very comfortable and i also like the fact that there was free movies and wifi inside the plane"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Smooth travel and good service."
Μειονεκτήματα: "Bad boarding area in SLC."
Πλεονεκτήματα: "Im a delta traveler I prefer delta over any other airlines so everyg went great kudos to everyone specially to my very friendly flight attended he was a male really funny. Movies great to bad I couldn’t finished the movie I was watching we arrived 20 minutes earlier so awesome."
Μειονεκτήματα: "None everything great"
Πλεονεκτήματα: "I enjoy being a Gold SkyMiles member, which gives me the perk of being in priority boarding. I also enjoy seating in Delta comfort, especially on long flights such as the one to LA. Delta has greatly improved on keeping their passengers entertained by having the latest movies to watch, as well as, satellite television. Additionally, the mobile app is excellent since it allows you to check in and track your luggage."
Μειονεκτήματα: "Delta needs to improve their food and snack choices. The snack choices (cookies, chips, fruit, pretzels) wasn't horrible but could be better. As far as food to purchase, Delta's menu is extremely limited and not worth the price of purchasing."
Μειονεκτήματα: "Horribly uncomfortable on plane! Need more room!"
Μειονεκτήματα: "Flight attendant took my complimentary new order but then forgot to bring me the food."
Μειονεκτήματα: "Delta staff taking care of rude/beligerant guests first vedore guests patiently/kindly waiting in line ... children watched that behavior and the jerks recieved special treatment. Flight staff ripped up guests boarding pass in face. Staff allowed ys to board plane and put our bags under plane and then crew timed out before take off. Never will use Delta again."
Πλεονεκτήματα: "Stewardesses were sympathetic but could do nothing."
Μειονεκτήματα: "A few flurries out of Philadelphia and flight is delayed 2.5 hrs, we therefore miss our connection and all they wanted us to do was spend 2 days in airport until next flight. Finally reached a compassionate soul at customer service who got creative and routed us to BCN via ATL, Miami and Madrid."
Πλεονεκτήματα: "Everything was delightful on Delta’s side. Very comfortable. Great service."
Μειονεκτήματα: "Why do parents with infants choose to sit in First Class. Crying babies are not appreciated when I’ve paid a lot of money for a First Class experience. The parents in the sears behind me had a child who cried & cried. It was a real spoiler for me. I enjoyed eveeeythinf about the First Class experience except that."
Πλεονεκτήματα: "Lisa, the flight attendant, went above and beyond to help solve a situation that occurred during the flight."
Πλεονεκτήματα: "Short and nice flight"
Πλεονεκτήματα: "The seats"
Μειονεκτήματα: "We purchased tickets together and our seats were not together when we checked in. We had one small roller bag for the two of us and we ended up having to gate check it along with 3 other people and then there was clearly enough room for it once we were boarded."
Πλεονεκτήματα: "being able too use our electronic devices in Wi-Fi mode the whole time. Last time I flew everything had to be shut off during take off and landing."
Μειονεκτήματα: "Couldn’t pick my seat"
Πλεονεκτήματα: "-forgot to charge me for wine"
Μειονεκτήματα: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"
Πλεονεκτήματα: "Se had a Nice menu on board"
Μειονεκτήματα: "No food to sell on board"
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "Great experiencing getting on and off the plane"
Μειονεκτήματα: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Πλεονεκτήματα: "Everything went smoothly"
Μειονεκτήματα: "Not anything"
Πλεονεκτήματα: "Tv on flight"
Μειονεκτήματα: "Flight attendant skipped me for drinks"
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "I'm surprise that Delta airline serves free dinner for domestic flight, which is definitely a compliment. I would travel with Delta airline again"
Πλεονεκτήματα: "movies and food"
Μειονεκτήματα: "CDG airport is the worst!!!"
Πλεονεκτήματα: "Free drinks in Comfort+"
Μειονεκτήματα: "Not enough water on the flight and we landed in a parking lot and shuttled back to the airport."
Πλεονεκτήματα: "Smooth boarding process"
Μειονεκτήματα: "Surprise that British Airways does not have internet access on its transatlantic jets. Delta and Swiss air both had the last time I flew them."
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Πλεονεκτήματα: "Everything was really good. Very nice crew. I will highly recommend it."
Μειονεκτήματα: "I think it is one of the best."
Πλεονεκτήματα: "Lovely staff"
Μειονεκτήματα: "Plugs to charge devices"
Μειονεκτήματα: "We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service."
Πλεονεκτήματα: "We flew 1st class. The crew going over was AMAZING!!!!"
Μειονεκτήματα: "LHR-ATL first class was awful. My spouse lost her seat to an aircrew member. (I'm very sick and we chose being across from each other for a reason). Boarding on both ends was horribly done. Last minute gate assignments, no crew, delay, boarded after coach. Hard bed, no service, crying baby"
Πλεονεκτήματα: "Crew members were all very nice"
Μειονεκτήματα: "Long delays"
Πλεονεκτήματα: "Crew did their job that’s all. Not very friendly."
Μειονεκτήματα: "My flight Rome to London - I was very surprised to learn we had to buy water, tea or coffee. To give it to your passengers is the least you could do. We didn’t travel for free. This was the very first time I have ever been told, as your partner Aer Lingusdid as wel, that I needed to pay for water."
Μειονεκτήματα: "Terrible boarding procedures, plane was way too big for the gate assigned. Had to wait on the tarmac for a ‘starter’? For about 20-30 after a after boarding finished."
Μειονεκτήματα: "The entertainment is missing"
Πλεονεκτήματα: "I like everything."
Μειονεκτήματα: "No seat choice even at check in time."
Μειονεκτήματα: "BA is the worst airline ever I seen in my life. I will never fly with British Airways again! Never!"
Πλεονεκτήματα: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Μειονεκτήματα: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."
Πλεονεκτήματα: "Good crew and efficient service."
Μειονεκτήματα: "Not the most comfortable business class seats. Had a hard time getting any sleep."
Πλεονεκτήματα: "No hassle with hand luggage"
Πλεονεκτήματα: "They Charged Exec Platinum for water"
Μειονεκτήματα: "That they Charged Exec Platinum for water"
Πλεονεκτήματα: "The crew was outstanding."
Πλεονεκτήματα: "it got there"
Μειονεκτήματα: "how it got there"
Μειονεκτήματα: "We nearly missed the plane due to how closely our flights were scheduled. Then our luggage did not arrive with us our plane. We didnt have time to stop for a snack or water so a small something would have been helpful."
Μειονεκτήματα: "2 of 3 luggage kissed transfer at Heathrow to the Paris flight despite 2:30 hrs layover and arrived on next flight 4 hrs later"
Πλεονεκτήματα: "Staff was very courteous"
Μειονεκτήματα: "Cramped seats"
Μειονεκτήματα: "Connecting flight experience"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Less spaces and food and drinks for purchase. Really bad!"
Πλεονεκτήματα: "Flights were on time"
Πλεονεκτήματα: "It was a short flight. Nothing to report"
Μειονεκτήματα: "No snacks or refreshments offered"
Πλεονεκτήματα: "The coffee was not free, but I had to purchase it. It was the worst coffee I have ever been served. No tadte, undrinkable, really. But, when I complsined, I was given a real coffee from business class at no charge. That was very nice!"
Μειονεκτήματα: "Didn't know catering was on sale"
Μειονεκτήματα: "I would think that for over $1,000 I should not have had to pay for food or drink!!!!!"
Μειονεκτήματα: "No free food. No movie, no usb"
Πλεονεκτήματα: "Great Crew, fast boarding, very accommodating"
Πλεονεκτήματα: "the staff was nice"
Πλεονεκτήματα: "In flight entertainment, food and everyone was great!"
Μειονεκτήματα: "No issues"
Μειονεκτήματα: "Horrible plane. Sounded like it was on its last legs."
Μειονεκτήματα: "I ended up calling American Airlines and they changed my flight completely. I will never be using Kayak again as you made a stressful situation even more stressful. You don't care about your customers at all. If you did you would have a customer service here in America"
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "There was absolutely no room for me in the seat. It was very cramped. The planes from Dublin to Munich and Munich to London looked dated and shabby. There was no entertainment available. The food was mediocre to bad."
Πλεονεκτήματα: "I could not have been happier with my flight to London."
Μειονεκτήματα: "The flight back could not have had worse service. I paid for an upgrade and got none of the treatment I expected from the flight there."
Πλεονεκτήματα: "Friendly flight attendants, comfy seats"
Μειονεκτήματα: "No beverages service. They went right by us."
Πλεονεκτήματα: "The crew and flight were as expected"
Μειονεκτήματα: "BA caused our original flight on norwegian to be delayed, we subsequently missed our flight from London to Venice. BA wouldn't even credit the cost of the missed flight to the rebooked flight. Had to pay full freight for first class because coach was booked."
Μειονεκτήματα: "Ruse at check in"
Πλεονεκτήματα: "Great food. Ground staff were very accommodating."
Μειονεκτήματα: "Flight crew attitude. Cramped seating."
Πλεονεκτήματα: "same as newark-london sector."
Μειονεκτήματα: "same experience as in newark- london sector"
Πλεονεκτήματα: "I was not made to board the plane because I didn't have a transit visa to London causing me to be stranded in Boston.i called the customer service a month before my departure but he was not able to tell me to get a transit visa to London before my departure"
Μειονεκτήματα: "British airways were not helpful....webjet costumer service did not also provide me with enough information before booking me on the flight...I therefore need a refund of my money ASAP"
Πλεονεκτήματα: "It was great to be upgraded!"
Πλεονεκτήματα: "We were in coach. They would not allow us to take any water on board the plane unless we were in business or first class. Really wierd. This was a night flight, so we slept most of the way.."
Πλεονεκτήματα: "Crew fabulous. Comfortable plane and seats."
Μειονεκτήματα: "This leg was fine. Would give BA high marks"
Μειονεκτήματα: "Seat selection process was cumbersome."
Πλεονεκτήματα: "Quick boarding."
Μειονεκτήματα: "Seats feel like they keep you hunched forward even fully reclined. Very very dirty. Seats covered in crumbs and seat back pocket FULL of trash."
Πλεονεκτήματα: "Good crew and service"
Μειονεκτήματα: "Tough landing at DC but it was the wind"
Πλεονεκτήματα: "The crew was amazing! So sweet and great experience. Tatiana was really great and caring and was interesting to talk to. I sat across from her for take off and she was great."
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "The flight was on time"
Μειονεκτήματα: "The crew, comfort, flight itself"
Πλεονεκτήματα: "The pilot was fine and kept us informed. However, the rest of the crew was awful. Not friendly, did not smile. What poor example of American Airline employees. No food was available in the main cabin. This was a 6:30 p.m. flight and there should have been menu items available, not just pretzels"
Μειονεκτήματα: "Crew and options for food. If I wanted pretzels, I would fly with Southwest. They have better service anyway."
Μειονεκτήματα: "We landed early but the plane was late 50 minutes into gate. Plane went pst our gate twice, just driving around the terminal."
Μειονεκτήματα: "WiFi entertainment not working"
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Μειονεκτήματα: "American Airlines continues to lag in their ability to proactively communicate updates to their customers. Then to top it off, they lack empathy and a true ability to accommodate customers."
Μειονεκτήματα: "All good"
Μειονεκτήματα: "It ridiculous how small the seats and aisles are. It not fun flying any more"
Μειονεκτήματα: "The big problem was a 2+ hour delay departing from Ohare. No plane. Came later."
Μειονεκτήματα: "American Airlies no longer partners with T-Mobile for free WiFi. :-("
Μειονεκτήματα: "More space. The seats were packed next to each other."
Πλεονεκτήματα: "Great and welcoming crew."
Μειονεκτήματα: "Wi-Fi was spotty."
Μειονεκτήματα: "Missed the flight"
Πλεονεκτήματα: "Smooth Flight"
Μειονεκτήματα: "Delayed on both flights"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "From the time we got to the counter to boarding and then the flight, we were treated extremely well and with care. We were brought to the front of the line for preboarding. Everyone used our name and smiled as they provided service."
Μειονεκτήματα: "The TSA agent was cold and it took a supervisor to ensure our needs were met."
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "On time and pleasant staff"
Μειονεκτήματα: "Still waiting to get to the terminal."
Πλεονεκτήματα: "On time. Jet rather than a turbo-prop plane. Quick flight."
Μειονεκτήματα: "Somewhat haphazard boarding. Not even a cookie for a snack."
Πλεονεκτήματα: "Very courteous crew.pilot was amazing!! Landed in tough wind"
Πλεονεκτήματα: "My flight is tomorrow"
Μειονεκτήματα: "Inadequate overhead baggage space."
Μειονεκτήματα: "Everything. Flights canceled due to "weather" but every other airline was flying to these locations and the customer service experience was miserable at best."
Μειονεκτήματα: "Very slow boarding. No overhead space."
Πλεονεκτήματα: "Overall easy navigation."
Μειονεκτήματα: "More signs for terminal to terminal navigation."
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "Boarding process was smooth and fast"
Μειονεκτήματα: "Do you think airline management sits around boardrooms to brainstorm ways to torture its passengers more? The seats and the leg room are ridiculous. It's gotten to much worse recently."
Μειονεκτήματα: "1. Weather was bad and airlines knew it without sending out caution email or text messages early to passengers like Delta so that passengers can prepare for coming situation, either re routing flight or mental prepare for flight delay 2. Poor coordination - called to change flight and got confirmation via phone only found out in ticket counter that was not valid. 3. Luggage counter was bad, giving wrong picking luggage location caused two hour waiting in airport for nothing."
Πλεονεκτήματα: "The fact that the lady at the counter was able to change our seats and put us all together."
Μειονεκτήματα: "the movie screen being so far away"
Πλεονεκτήματα: "Crew was excellent and live tv options"
Μειονεκτήματα: "Temperature on flight was freezing cold!"
Μειονεκτήματα: "Bathrooms in the airport deplorable. Gates not so clean as well."
Μειονεκτήματα: "Missed the flight due to accident on the road. AA was more than helpful in trying to reroute me BUT British Air did not want to cooperate so my trip is now cancelled. This is my 3rd dealings with British Air and they are THE WORST! I will never buy British Air tickets again. Being less than satisfied for the 3rd time is enough to lose my business forever."
Πλεονεκτήματα: "Boarding process was easy"
Μειονεκτήματα: "Extremely cramped seating for such a long flight and there was no food or entertainment. when my daughter got sick, crew seemed put out by having to help."
Πλεονεκτήματα: "Roomy aisle seat"
Πλεονεκτήματα: "Bought a ticket from Alaska Air, but got farmed out to American, If I wanted to fly in American, I would have bought a ticket from them. This also made checking in a lot more confusing..."
Πλεονεκτήματα: "flight left and arrived on time. Service was efficient and friendly."
Πλεονεκτήματα: "Ease of checking in by agent. Courteous and friendly staff. On time departure"
Πλεονεκτήματα: "Wi fi did not work."
Μειονεκτήματα: "The flight was delayed severs hours. I missed my event in Tampa due to the delay. We were sending back and forth between gates and the flight was overbooked. The staff was very unpleasant."
Πλεονεκτήματα: "This time every thing excellent"
Μειονεκτήματα: "Too many levels of passengers"
Πλεονεκτήματα: "New plane"
Μειονεκτήματα: "Crew was ten minutes late"
Πλεονεκτήματα: "Seats were comfy and super clean"
Μειονεκτήματα: "The staff never greeted us or said good bye. They didn’t really smile at all. Didn’t really seem to be happy or acknowledge us"
Πλεονεκτήματα: "Great experience!"
Πλεονεκτήματα: "Crew good. Good tv/ movie choices."
Μειονεκτήματα: "Late check in and takeoff because cleaning crew didn’t show up on time. Late landing because plane below was cleared to take off late. Didn’t receive instructional video until after takeoff because TVs wouldn’t work at first. Uncomfortable seating."
Μειονεκτήματα: "Make sure you bring your own device for entertainment"
Μειονεκτήματα: "The TV control pads are a major FAIL. And all of the baggage charges are despicable piracy."
Πλεονεκτήματα: "Pilot was informative. We were delayed because we had to wait in line for our plane to get de-iced"
Μειονεκτήματα: "Not sure but I think the WiFi wasn’t working? I know #firstworldproblems right?"
Πλεονεκτήματα: "Service is great"
Μειονεκτήματα: "But the plant look old and the seat are small"
Πλεονεκτήματα: "On time departure and arrival"
Μειονεκτήματα: "Small plane"
Μειονεκτήματα: "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Μειονεκτήματα: "I didn't go on my trip. My course in SF was cancelled and United would n't refund my money or change the dates for my trips because of there basic economy package. They have 3 different economy packages and the economy basic doesn't get refunds and you can't change the flights if needed. It feels like they are banking on increasing there ROI with this basic economy ticket which is 40 -60 dollars cheaper than the next economy package. Intuitively they know people will pick that, but if something comes up the customer is screwed."
Πλεονεκτήματα: "Pilot made up for delayed departure by landing only 20 minutes behind schedule."
Μειονεκτήματα: "45 minutes Delayed departure. Pretzels and drinks were only provided in a 3 1/2 hour flight..."
Μειονεκτήματα: "It did not register my touch very well. It was hard to navigate through the movies as the scroll interface didn't work smoothly. The whole system needs to be updated, including the hardware."
Μειονεκτήματα: "Screen didn't work, impolite"
Πλεονεκτήματα: "Efficient boarding and on time departure/arrival."
Μειονεκτήματα: "No complementary food. Old plane, no great entertainment options (should also have subtitles for hard of hearing)."
Μειονεκτήματα: "United just did not do it for us on either end of the trip. Miscommunication and 3 hour delays on this flight before we could board. The poor girl at the front desk had to take verbal abuse because the higher ups don't give her any truthful information t work with. Terrible."
Πλεονεκτήματα: "Nothing unusual every was smooth"
Μειονεκτήματα: "Not applicable"
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Μειονεκτήματα: "Lost my luggage, ruining my trip."
Μειονεκτήματα: "I want to clarify that I boough tiquests with Lufthansa not with United... and I had to travel United most of the time to Africa and Bach to the USA... united socks terrible ... bad food and old plain to cross the Atlantic... besides the service and the bad actitude of the employees... when I travel international I want only Lufthansa. So, kayak you tricked me ....horribly!"
Πλεονεκτήματα: "PenAir computer systems were down in Denver, so flight was about 30 minutes late. Crew was good tho."
Πλεονεκτήματα: "Just like what I wish, comfortable, on time."
Μειονεκτήματα: "Room for sitting."
Πλεονεκτήματα: "The flight was very pleasant!"
Μειονεκτήματα: "The landing was pretty brutal!"
Πλεονεκτήματα: "Short flights"
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Μειονεκτήματα: "No food no entertainment"
Πλεονεκτήματα: "The staff were fairly friendly. It was a short easy flight"
Μειονεκτήματα: "I didn't care for how tiny the plane was but the pilot definitely knew what he was doing. I still felt safe."
Πλεονεκτήματα: "Quick and easy. Nice crew."
Μειονεκτήματα: "they canceled the flight and put us on american airlines wich was terrible"
Πλεονεκτήματα: "I appreciated that the pilot was very upfront and honest with us about the delayed flights going into San Francisco."
Μειονεκτήματα: "My flight got delayed so much that I ended up cancelling my trip."
Μειονεκτήματα: "That it was direct from San Antonio to Brownsville. The Jet from Houston to Brownsville was very small."
Πλεονεκτήματα: "Boarding procedure and crew were excellent!"
Πλεονεκτήματα: "Plane took off and landed in one piece on time - funny how we all accept that is all that matters"
Μειονεκτήματα: "I am a connection in Chicago from A to C concourse- too far. I came to fly not walk. Then we loaded from the front to the back - crazy. Service was slow cos too few crew. Airlines completely "dis" their customers"
Πλεονεκτήματα: "That small propeller plane was an exciting experience!"
Πλεονεκτήματα: "Great pilot. Smoothest landing ever"
Μειονεκτήματα: "No snacks :("
Πλεονεκτήματα: "Nice comfortable seating. Fell straight to sleep"
Μειονεκτήματα: "Crew was rude throughout flight. Didn't let us carry on our carry on bags even though fit in the carry on slot with ease, let other passengers carry on bags much bigger then our carry on luggage."
Μειονεκτήματα: "Having my flight delayed to the point I had 5 minutes after we landed to try and run like Carl Lewis to the next gate. DAMN NEAR missing my next flight."
Πλεονεκτήματα: "We had a health emergency about 20 min in flight and the crew handle it in a very calm and professional way. Great job keeping the rest of the passengers informed and calmed as well."
Μειονεκτήματα: "It is extremely annoying to have to pay for everything during the flight, very expensive entertainment and snacks. Also the planes are just too small for taller people. No leg room."
Πλεονεκτήματα: "The improved United iPad / iPhone app is interesting and our aircraft had AC power outlets between the seats (in a hard-to-reach location). USB jacks on the seat backs are much more preferable."
Πλεονεκτήματα: "I usually fly spirit"
Πλεονεκτήματα: "the crew was very kind and helpful. Love the inflight entertainment"
Μειονεκτήματα: "They were running about a hour late but they gave us free tv entertainment to pass the time."
Πλεονεκτήματα: "Attendant kept re-filling our wine glasses! Very friendly!"
Μειονεκτήματα: "A little more leg room would be nice."
Μειονεκτήματα: "Seats are not comfortable and no leg room"
Πλεονεκτήματα: "On time flight"
Μειονεκτήματα: "Lack of meal service"
Πλεονεκτήματα: "I arrived safely."
Μειονεκτήματα: "The return flight was delayed three times. I am a man of average height and there was not enough legroom with my seat."
Πλεονεκτήματα: "The crew was pleasant, the captain was friendly, the chairs were comfortable, and the entertainment options were perfect."
Μειονεκτήματα: "I had switched airlines, and before boarding, I had to receive a new boarding pass for United, but it was unclear that I had to do this beforehand. The food seemed to be minimal and not thought out."
Μειονεκτήματα: "The airplane had a engine issue I believe and the flight got delayed and I lost my connection.."