Μειονεκτήματα: "Temperature of cabin was too cold. My feet were icy."
Μειονεκτήματα: "Seats are too small"
Πλεονεκτήματα: "I liked the choices of movies"
Μειονεκτήματα: "The seats were dirty and the snack choices are not healthy at all."
Πλεονεκτήματα: "Everything was perfect!"
Πλεονεκτήματα: "The flight was 90 minutes late"
Μειονεκτήματα: "On time performance"
Μειονεκτήματα: "Hour late and no wifi!"
Μειονεκτήματα: "After my flight was delayed for over 3 hrs - the counter clerk was rude and unhelpful. She felt it was appropriate for her to flick the customer service phone number in front of my teenage daughters. I would say avoid Delta!"
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Well for one my seat was broken. At the beginning of the flight they said “there are meals for purchase available” when i asked for one they said they were all out but then gave out to other customers. Their attitudes were horrible."
Πλεονεκτήματα: "Everything met my expectations"
Μειονεκτήματα: "Refreshments"
Πλεονεκτήματα: "Pilot was super nice and informative when the flight was delayed."
Μειονεκτήματα: "Overall, a good short flight."
Μειονεκτήματα: "No problems at all!"
Μειονεκτήματα: "Was refused to use the 1st clas restrooms but 10 minutes layer the flight attendant allowed an older gentleman and a lady to use them. I was in 10A with my service dog"
Μειονεκτήματα: "Slight delay of flight"
Μειονεκτήματα: "Leg room was lacking."
Μειονεκτήματα: "I now know the downside of buying through Kayak, the ticket is non-upgradable even when seats became open and I offered to pay for the upgrade."
Μειονεκτήματα: "Touch screen not very sensitive, required a lot of tapping to click."
Πλεονεκτήματα: "Decent drinks and food. Attentive crew"
Μειονεκτήματα: "The lady who sat beside me kept asking questions"
Πλεονεκτήματα: "Check in was on time and efficient, crew was kind, we arrived early"
Πλεονεκτήματα: "I always love long international flights because of the hot towel and other fun extras you don’t usually get. The meal was excellent and there were plenty of entertainment options for everyone."
Πλεονεκτήματα: "Great service. Smooth flight. Funny flight attendants. No issues boarding or deplaning."
Μειονεκτήματα: "Food wasn’t great. What’s new?"
Πλεονεκτήματα: "Boarding was quick and efficient."
Μειονεκτήματα: "- Paid EXTRA for an emergency exit row and it felt like I was sitting on a hard wooden box the entire flight. - Food was awful/barely edible. - Plane was old, dingy and dirty. Window shade was broken."
Μειονεκτήματα: "Crew was grumpy and Curt. Seats still smaller than a kindergarten class, and didn't even serve water."
Πλεονεκτήματα: "I liked booking/purchasing my ticket on Kayak on June 3rd."
Μειονεκτήματα: "I did not like arriving for my 4:50 PM EST flight at 4:10 PM EST and being told there is no way I can make my flight. The crew at CVG’s Delta desk is incredibly uninspiring and not helpful at all. A lot can be done in 40 minutes and they made little to no effort helping me make my flight or to get me on another flight on 6/13 that would get me home to Colorado Springs the same day."
Πλεονεκτήματα: "The check in reminder is easy and helpful"
Πλεονεκτήματα: "I got home"
Μειονεκτήματα: "Seats were tiny as hell"
Πλεονεκτήματα: "Newer plane, even though it was a short flight there was a choice of movies and tv shows. Crew was very nice."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Flight attendants seemed nice"
Μειονεκτήματα: "Too tight in the seats"
Πλεονεκτήματα: "Awesome selection of movies"
Μειονεκτήματα: "The seats are too close together, they do not recline far enough and the leg room is minimal"
Πλεονεκτήματα: "Great friendly crew"
Μειονεκτήματα: "Seats are getting smaller, expensive food"
Μειονεκτήματα: "Flight attendant took my complimentary new order but then forgot to bring me the food."
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "The crew was very rude."
Πλεονεκτήματα: "Food and movies were good."
Μειονεκτήματα: "Didn't leave on time."
Πλεονεκτήματα: "The seats"
Μειονεκτήματα: "We purchased tickets together and our seats were not together when we checked in. We had one small roller bag for the two of us and we ended up having to gate check it along with 3 other people and then there was clearly enough room for it once we were boarded."
Μειονεκτήματα: "There was no gluten free snack option."
Μειονεκτήματα: "Flight was late by almost 2 hours!!!"
Πλεονεκτήματα: "No complaints. A puddle-hopper to a yes."
Πλεονεκτήματα: "On time. Good customer service. Easy route, no hassles."
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "The flight was fine, attendants we're good, entertainment options are great."
Μειονεκτήματα: "Boarding. It was probably the worst I've seen. A shared intercom system between two gates (b7 and b7a), boarding flights around the same time and our flight beginning portions of pre boarding with no announcements caused mass confusion. Passengers lining up to go before they should, bumping into each other, no info or corrections over the intercom. The gate agent yelling at people to move aside. Overall terrible gate agents and terrible set up. Flight crew was great though."
Πλεονεκτήματα: "Very Comfy plane."
Πλεονεκτήματα: "We did eventually get there"
Μειονεκτήματα: "What should have been a 90 minute flight took over 4 hours! Between mechanical failure, overbooking and waiting for gates and sky bridges we missed our connection. Then when they rebooked our connection on a British Airways flight, BA couldn't pull up the tickets and we wasted yet another hour while Virgin Atlantic and Delta both passed the buck as to who was responsible for correcting it so we could get on our rebooked flight, which we BARELY did with only 2 minutes to spare!"
Μειονεκτήματα: "Because we were diverted to JFK for "Weather" even though LaGuardia is only 9.6 miles away, and it was 11:30pm by the time we landed. The only flight to Manchester was the next night and would have gotten us to Manchester by 6pm. I had to rent a car at midnight and drive the four hours to be able to attend the reunion I was flying up for."
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "Very nice employees. Coke, peanuts good."
Μειονεκτήματα: "Outgoing plane had tv screens, large, with good movie choices, but was an hour late. Returning, if you brought a phone, you can get an app. My phone is about four inches. No good movies. Seats even smaller on this "new plane." Deboarding chaos. Everyone unhappy. Hour late again."
Πλεονεκτήματα: "Crew was fantastic and I really enjoyed having multiple USB ports to keep my devices charged."
Πλεονεκτήματα: "Everything was decent, good entertainment, nice crew, etc."
Μειονεκτήματα: "Nothing was bad."
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "I had to wait at the gate for 3 hours due to the maintenance of airplane. Delta offered some snacks and beverages but 3 hours? I was so stressed out to wait 3 hours to worry to take a connect flight."
Πλεονεκτήματα: "Great comfortable seats"
Μειονεκτήματα: "Too much turbulence"
Πλεονεκτήματα: "Crew was efficient and pleasant making for a good experience."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Most flights were delayed (3/4 legs) causing bags to not make connections. Had to wait 2 days for my bags in Paris requiring me to purchase new clothes, shoes, toiletries and then spent 4 hours waiting for them at our VRBO- finally delivered it at 4 hours 15 minutes. Also not given adjacent seats on"
Πλεονεκτήματα: "The flight crew were very friendlly and accommodating. The landing in Paris was the smoothest I've ever had."
Μειονεκτήματα: "The guy sitting next to us. He was very messy with his own airport-bought food all over the floor. And very restless and up and down the entire flight."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Μειονεκτήματα: "Equipment delay"
Πλεονεκτήματα: "Crew was really great!"
Μειονεκτήματα: "My bag never left Chicago so I had to wait a day to get that"
Πλεονεκτήματα: "Very nice crew, smooth boarding, made up time from late arriving aircraft. Surprised and impressed by how good AA was relative to how I remember it."
Μειονεκτήματα: "Wifi was unreliable."
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Two hour delay including 20 minutes to get flight data because on board computer not functioning. Usual knee in chest seats on commuter jet."
Μειονεκτήματα: "Leg room"
Πλεονεκτήματα: "Equipment was adequate. I liked the on board emergency instructions!"
Μειονεκτήματα: "Boarding was chaotic—no lines, just a mass of people all trying to get to the same place.The crew did their job but weren’t particularly friendly."
Πλεονεκτήματα: "Yes the flight was slightly empty so I had a ton of room!!!!"
Πλεονεκτήματα: "The crew was friendly and kept us informed of ongoing issues."
Μειονεκτήματα: "There was not enough fuel to make the connection in Charlotte as well as mechanical issues with getting the luggage off the plane resulting in being stuck over night. Also they lost my bag."
Πλεονεκτήματα: "Flight was smooth. The flight attendances were pretty efficient."
Μειονεκτήματα: "That the gate agent didn't put my request to board early seriously. I asked to have early boarding because of an injury and she didn't call me up early to board. I had to do it on my own."
Πλεονεκτήματα: "Nothing about the flight we screwed around before takeoff, in the air as well as on the ground. Wasted an hour and a half, missed my connection"
Μειονεκτήματα: "Everything."
Μειονεκτήματα: "Cabin was like an icebox. People were wrapping up in sweaters and jackets. Many raised hands observed attempting to close the overhead vents. Multiple complaints to flight crew yielded a minor improvement but it was still on comfortably cool."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "Anything"
Μειονεκτήματα: "LATE!!!!"
Πλεονεκτήματα: "Comfortable and simple flight"
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "The fight was not over crowded."
Πλεονεκτήματα: "Service"
Μειονεκτήματα: "Just little delay."
Πλεονεκτήματα: "Service was prompt and we arrived on time"
Πλεονεκτήματα: "AA staff in Guatemala are great, everything else about AA is bellow any other airline, definitely the worst airline."
Μειονεκτήματα: "AA is the worst airline in everything, but worst of all is the AA staff attitude in Miami airport, AA staff in Guatemala are great."
Πλεονεκτήματα: "Efficient crew"
Μειονεκτήματα: "Very full no isle seat!"
Πλεονεκτήματα: "Great!"
Μειονεκτήματα: "No snack, and The airline used styrofoam cups which is not environmentally sustainable"
Πλεονεκτήματα: "Dinner was decent"
Μειονεκτήματα: "Breakfast seemed poor."
Πλεονεκτήματα: "The crew was awesome. Everyone was helpful and friendly and genuinely wanted you to have a safe flight."
Μειονεκτήματα: "The plane didn't have a plug to charge your phone or independent dedicated screens you could pick your entertainment to watch. Everyone had to watch the same thing. I suggest downloading your favorite Netflix shows to your phone or tablet for entertainment. The food was just ok also."
Πλεονεκτήματα: "Flight on time ."
Μειονεκτήματα: "Seat space very narrow and uncomfortable seats"
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "Flight attendant"
Μειονεκτήματα: "Delays Was told my ticket had been canceled"
Πλεονεκτήματα: "it was an american airline flight. good trip"
Πλεονεκτήματα: "Stewards were patient and attentive."
Πλεονεκτήματα: "On time, smooth check in, great customer service at the gate and on board."
Μειονεκτήματα: "Snacks should improve"
Μειονεκτήματα: "Most disorganized boarding ever seen. cabin crew disengaged. food average."
Πλεονεκτήματα: "No flight to charlotte"
Μειονεκτήματα: "Read above"
Πλεονεκτήματα: "The flight was very comfortable and quick"
Μειονεκτήματα: "Just after take off my television froze and my husband television lost sound, I asked one of the crew members if he could fix the issue, he responded by saying all he has to do is go reset it, but I didn't see him for the duration of the flight nor was the problem solved"
Πλεονεκτήματα: "We flew with 4 different airlines on our trip to New Zealand and American Airlines was by far the best. We were comfortable and had plenty of good food and free entertainment. I would fly with American Airlines again."
Μειονεκτήματα: "I can't think of anything."
Μειονεκτήματα: "Flight was delayed two hours then canceled."
Μειονεκτήματα: "It was one hour late."
Πλεονεκτήματα: "AA is excellent."
Μειονεκτήματα: "Surly, bossy manner of gate crew"
Πλεονεκτήματα: "Flight was early both ways. Pleasant experience"
Μειονεκτήματα: "N/a"
Πλεονεκτήματα: "New plane, great entertainment. Good service! Clean plane ."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Ancient aircraft...an embarrassment actually. No TV entertainment in the seats for a ten hour flight, antiquated systems, horrible selection of movies that are years old, mediocre food, the worst American coffee (how can they present that as coffee flying from the coffee country of Italy?!)."
Πλεονεκτήματα: "not beat up"
Μειονεκτήματα: "people trying to get extra carry on on"
Πλεονεκτήματα: "The rebooking services provided by Tawanna, who was very pleasant and helpful in a stressful time."
Μειονεκτήματα: "Not getting home."
Πλεονεκτήματα: "The flight to Miami was changed to Chicago but it was still comfortable. The seats were nice and having overhead tv was still nice."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Co captain was late. Sat seat belted forever without moving"
Πλεονεκτήματα: "Flight was on time. Boarding was quick."
Πλεονεκτήματα: "Better than expected"
Πλεονεκτήματα: "The flight to Santiago was good.. everything flowed well and there were no mess ups from air canada."
Μειονεκτήματα: "on the way home from Santiago to Toronto, Air Canada made an error and did not check my bags al the way through to my final destination and made me go back through security and customs and re check my bags.. making it so I missed my connecting flight home and lost my job! I had to work that day and the mishap completely threw mms schedule off and costed me my job."
Πλεονεκτήματα: "Everything went very smoothly with this flight. It boarded on time. The crew were all very friendly. I enjoyed the entertainment selections and found a tv show that I had been wanting to see. I managed to watch 2 episodes and look forward to watching more of the same show on my flight back. I ended up having the 2 seats to myself which was great. Extra legroom. I have no complaints at all."
Πλεονεκτήματα: "Fast flight, friendly crew"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Our flight was delayed by 16 hours. We lost a whole day of sightseeing. We had tickets that we unable to use. Had to spend the night in a dumpy hotel. Ended up getting sick because of the all the stress. Several reasons were given for the delay but always different. I contact Air Canada to see if there was any compensation for the inconvenience. They have not replied in 2 months. The worst part was the rude and insensitive remarks by the inflight crew. Hope to never fly on Air Canada again"
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Πλεονεκτήματα: "The flight was good"
Μειονεκτήματα: "Because I miss my flight"
Πλεονεκτήματα: "Getting off the plane!!!"
Μειονεκτήματα: "Everything!!!"
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Μειονεκτήματα: "No one told us the only inflight entertainment option was streaming via their app, until we were seated on the aircraft with no access to wifi."
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Πλεονεκτήματα: "Efficiency"
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Πλεονεκτήματα: "This particular flight on this particular aircraft (July 15, 2017) was fine but the business class cabin of the plane itself is looking tired and out of date, especially when compared to the new pods on Air Canada's wonderful 787 DreamLiner aircraft. Customers will gladly pay for a consistently high level of service but that service should be consistent across the fleet."
Πλεονεκτήματα: "I love the excellent friendly service!"
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Seats were to close together"
Μειονεκτήματα: "While checking our bags at the counter we were given the wrong boarding pass (someone else's name on both) so we had to go through security twice. The flight was super cold. When I asked for a blanket for my wife, the flight attendant said it was $7."
Μειονεκτήματα: "They lost our luggage not only on the way to our destination but also on the way home both times in Toronto"
Πλεονεκτήματα: "The gate agent was extremely helpful and was able to accommodate me standby on this flight vs a later flight."
Μειονεκτήματα: "Sitting on the ground and missing a connection"
Πλεονεκτήματα: "Good movies, ok food"
Μειονεκτήματα: "Pathetic legroom, sickeningly uncomfortable"
Μειονεκτήματα: "1 hour 35min delay for a 1 hour 40 minute flight!!"
Πλεονεκτήματα: "Our flights were changed weeks prior to departure and Air Canada was very prompt with giving me all of the new flight information."
Πλεονεκτήματα: "Very pleased from take off to landing"
Πλεονεκτήματα: "Boarding pass are checked 4 times before taking off"
Μειονεκτήματα: "Long line at the airport only 2 stations open"
Πλεονεκτήματα: "Crew and Confort"
Μειονεκτήματα: "I haven't been on an Air Canada flight that haven't been delayed at least 4 hours."
Μειονεκτήματα: "more movie and technology availability."
Πλεονεκτήματα: "on time, boarded quickly"
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Μειονεκτήματα: "Our entertainment system was broken."
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Μειονεκτήματα: "Can't believe not even pretzels"
Πλεονεκτήματα: "Staff was courteous and friendly. Check-in was quick and painless, despite the mobile boarding pass not working properly."
Μειονεκτήματα: "Did not ear food or use the in-flight entertainment. Seats are TINY! As a person with very broad shoulders, I found myself literally wedged into a corner as to not bump the person next to me. These planes should not be 3 seater when they are designed for two."
Πλεονεκτήματα: "The flight was delayed long enough that I missed the connection flight but they put me on the earlier flight so I did make the connection"
Μειονεκτήματα: "The crew was fine but not overly friendly or helpful. They got the job done. I know that your coach seats are fairly standard in the industry. I just find the leg room to be too tight for a long distance flight."
Πλεονεκτήματα: "The crew at boarding and in-flight was awesome, pretty good job. Food was ok."
Μειονεκτήματα: "Airplane is uncomfortable and the fact that it was a 9 hour flight and they didn't had a tv on each seat is something that I hadn't seen before on a 3+hour flight; I had to rent a tablet for 10 CA dollar's and it didn't even had a lot of selection of movies or games, would not fly again on air Canada rogue."
Μειονεκτήματα: "We lost our connection by 20min because of waiting at customs were placed on the next available flight, bourded and them waited for over an hour inside the plane for a couple of customers that where stuck at customs."
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Μειονεκτήματα: "Flight left 20 min. late and did not so much as get a pretzel with our drink."
Μειονεκτήματα: "ROWS OF SEATS ARE SO TIGHT, TOO TIGHT"
Πλεονεκτήματα: "Despite departing late we made it relatively on time"
Μειονεκτήματα: "My screen didn't work. The outlet in the seat was also broken. The connection to the Internet was weak and there was a lot of turbulence."
Πλεονεκτήματα: "Standard flight - everything was as expected."
Πλεονεκτήματα: "One bag did not arrive."
Πλεονεκτήματα: "Direct flight from Toronto to Budapest was awesome"
Μειονεκτήματα: "There was no air vent, poor movie entertainment selection and no free alcohol for transatlantic flight"
Μειονεκτήματα: "The flights were booked much too close together to get through Customs in Canada. If we had arrived on time we would have had only 1 hour and a half to make it to our next flight. However, our flight was late leaving Dublin. It was extremely stressful and we had to literally run through the airport to try to get through customs and to our next gate. if that flight hadn't also been delayed, there was no way would have made it"
Μειονεκτήματα: "Server forgot to serve drinks to 3 rows."
Μειονεκτήματα: "Seats need to be bigger (wider)"
Πλεονεκτήματα: "flying in and out of COU is the best"
Μειονεκτήματα: "The bathroom on the flight from Denver to Santa Barbara was the WORST EVER! I doubt it has ever been cleaned and the poor people that had seats near or at the rear of the plane should have been refunded their money having been subjected to the smell of an “indoor outhouse!” Shameful!!"
Πλεονεκτήματα: "The range of 'free' food and beverages (including beer, wine, and liquor was phenomenal, and the functionality of the 777 touch-screen was outstanding. Seating was also more comfortable than comparable flights on AA."
Μειονεκτήματα: "Making enough room for the seat to relax especially the long flight"
Πλεονεκτήματα: "The crew was very nice and I appreciated the entertainment options"
Μειονεκτήματα: "I have a receipt showing Austrian airlines, was unable to check in online, so I waited in a very long line to get to the Austrian counter only to be told that my flight was actually a United flight and I would need to go wait in that long line for my ticket."
Μειονεκτήματα: "WiFi could have worked."
Μειονεκτήματα: "Delayed flight"
Πλεονεκτήματα: "Yes, crew were great, seat was okay"
Μειονεκτήματα: "Have life vests on board for the crew, was delayed over 2 1/2 hours on run way!"
Μειονεκτήματα: "No video screen, WiFi didn’t work, hot, got one lousy glass of water"
Μειονεκτήματα: "More leg room"
Μειονεκτήματα: "Nothing, overall great experience"
Πλεονεκτήματα: "Excellent experience."
Μειονεκτήματα: "Ran out of chicken meal."
Πλεονεκτήματα: "It didn’t happen."
Μειονεκτήματα: "Because of the late plane and possible missed connection, I was re-booked for the next day without any compensation."
Πλεονεκτήματα: "On time!! Arrived in Athens early:)"
Μειονεκτήματα: "Very poor quality food! For breakfast I received a rock-hard croissant and a fruit plate with 9 grapes and 4 tiny pieces of mellon. The 767 plane was extremely noisy. Good thing I have noise cancelling headphones. Limited selection of movies and for some reason I could not locate any song or music categories."
Πλεονεκτήματα: "All of the above"
Μειονεκτήματα: "Shortage of space for carry on"
Πλεονεκτήματα: "Glad they had a direct flight."
Μειονεκτήματα: "The seats didn't offer much room."
Μειονεκτήματα: "My Wife and I got booted from Lufthansa to a United flight where our seats were across the plane from each other. In order to sit together, we had to spend another $300. United charged us an extra $100 for a check on bag that Swiss and Lufthansa did not charge us for."
Μειονεκτήματα: "my checked luggage was delayed a day"
Πλεονεκτήματα: "Friendly crew."
Μειονεκτήματα: "Had a mechanical issue we were told didn't need fixed to fly the plane. Took 1 hour and 20 minutes to complete safety checklist so we could take off. We missed our connecting flight to Cancun."
Πλεονεκτήματα: "We arrived earlier than expected, the flight crew was attentive and friendly. The gate staff was really helpful in helping to sort out a last minute dilemma"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Boarding was easy and organized."
Μειονεκτήματα: "Older plain with less leg room. Had to pay to watch a movie. Little bag a snack are little!"
Πλεονεκτήματα: "Left the gate one minute early, sat on the tarmac for 20 minutes, arrived 10 minutes early."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Flight attendants were very nice"
Μειονεκτήματα: "The overhead a.c. spout didn't work. Plane was very hot."
Πλεονεκτήματα: "Crew was friendly, boarding was easy."
Μειονεκτήματα: "I wasn't informed when I booked that the flight was operated by Air Canda's budget variant, rouge, and not Air Canda as was listed on Kayak. I had no option to select seats, and when we boarded I was seated on the last row by the galley with no reclining seats and the florescent lights were on nearly the whole time on a 10 hour overnight flight. There are no seat back TVs and the free streaming service went down repeatedly just like the AC outlet at our seats (there are only two of these for three people). I booked this trip nearly a year in advance, and I am extremely disappointed that I wasn't informed that I was flying a budget airline on a 10 hour flight."
Μειονεκτήματα: "The seats were so uncomfortable. My neck and lower back hurt afterwards. I do not recommend taking an overnight flight with united or do not expect to sleep if you do."
Μειονεκτήματα: "Zero regard for customer service. I will never fly United Airlines again, I may never use Kayak again either. This was the worst travel experience of my entire life."
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "I missed my connecting flight from Newark to Ft. Lauderdale due to a 30 minute weather delay, and then an hour long delay imposed by Newark Airport due to air traffic volume. I had to sleep (barely due to all of the nighttime maintenance going on) on the damn floor by my standby gate because I couldn't afford a hotel and United refused to pay for one."
Μειονεκτήματα: "Food, like all airlines, is so lacking even though airlines are making record profits while lessening service (crowded, fewer flights, baggage fees, etc)."
Πλεονεκτήματα: "Great staff and everything on time"
Μειονεκτήματα: "never flying united again"
Πλεονεκτήματα: "Friendly crew."
Μειονεκτήματα: "Passengers are stowing personal items/multiple bags in the overhead bins. This is an ongoing problem that needs attention. Armrest protocol should be made explicit. My in-flight entertainment control was covered by the passenger next to me the entire flight."
Πλεονεκτήματα: "Friendly staff and organized boarding procedures"
Μειονεκτήματα: "The other passengers"
Πλεονεκτήματα: "I was never able to take the flight because of a significant delay in arrival in Tucson and subsequent arrival in Chicago."
Μειονεκτήματα: "No captions in the movies"
Πλεονεκτήματα: "It was so smooth.No long lines ,no delays,a straight thru flight.And on Christmas Eve morning."
Πλεονεκτήματα: "The long haul from Latvia to Oregon is usually a pain but the SAS employees worked to make it as positive as possible. Everything was great from the seats and accommodation to the food and staff."
Μειονεκτήματα: "Service was horrible."
Πλεονεκτήματα: "Crew was nice and attentive."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "we left right on time. It was a smooth flight and a nice aircraft. did not use entertainment so no comment there but was a good experience overall."
Μειονεκτήματα: "The seats were too small no leg room"
Πλεονεκτήματα: "Food was good service was great"
Πλεονεκτήματα: "Staff was professional. Flight was on time"
Μειονεκτήματα: "The flight attendants were disrespectful to not only me but to other passengers. They were not attentive! The plane was dirty."
Μειονεκτήματα: "Old plane; concerned about safety"
Πλεονεκτήματα: "The flights were on time and very professional ."
Πλεονεκτήματα: "New plane ! Smooth flight! Was able to sleep the whole time !"
Πλεονεκτήματα: "Punctual, good service"
Πλεονεκτήματα: "The service and that i could sleep"
Μειονεκτήματα: "Gates where too far away in Newark"