Πλεονεκτήματα: "Flight left on time and arrived in Lyon early. Crew was attentive."
Μειονεκτήματα: "Seat wouldn't go back."
Πλεονεκτήματα: "The best airline in the world!"
Πλεονεκτήματα: "Food and in-flight entertainment.0"
Μειονεκτήματα: "Charged me for checking a bag.. was not told of that. No coffee or any beverages provided. Seats uncomfortable. Will fly Iberia next time."
Μειονεκτήματα: "No entertainment on a 5 hour flight and uncomfortable seats."
Μειονεκτήματα: "The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/"
Μειονεκτήματα: "Food was below average"
Πλεονεκτήματα: "Food and flights being on time and ran per schedule"
Μειονεκτήματα: "London airport NOT OFFERING WHEEL CHAIR even there was a wheel chair assistance required. My mother has to walk despite choosing the wheel chair assistance. Now she is in pain."
Μειονεκτήματα: "I missed my flight,as there were 3 traffic accident on the way to Airport,I was late by 10 Minutes,Will never travel by Air India-a useless airline"
Πλεονεκτήματα: "Ability to quickly board the plane"
Μειονεκτήματα: "You had to pay for snacks and drinks on this flight"
Πλεονεκτήματα: "BA always has a wonderful crew and I really enjoy flying with them!"
Μειονεκτήματα: "One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️"
Πλεονεκτήματα: "I travelled with two small children, we had a slight delay and the captain allowed my children into the cockpit during the wait. The crew were so friendly and helpful and my children really enjoyed the trip."
Πλεονεκτήματα: "Great customer service"
Μειονεκτήματα: "We ate rice or pasta from America to London, London to Accra, Accra to London and London to America."
Πλεονεκτήματα: "Everyone on the team clearly showed up to work making every effort to do their best for the passengers. British Airways is serious about being a top choice Cartier, regardless of class of service and it shows in management, terminal care, operations and amenities and each aspect of the flight."
Μειονεκτήματα: "The food was the least positive aspect, but still much better than most. The pacing of beverage, snacks and meals was well coordinated."
Πλεονεκτήματα: "Food and entertainment"
Πλεονεκτήματα: "The curry was good."
Μειονεκτήματα: "LHR-JFK was on an older, more claustrophobic plane. Flight crew had a hard time keeping passengers in check, and there was a lot of yelling. The cabin got quite hot, so we were relieved to get off the plane. Older screens made it difficult to enjoy media."
Πλεονεκτήματα: "Boarding was quick and well organized. The plane was clean and prepared -cabin crew was very friendly.We did miss our connection and I liked that British airways got us on the next available flight and had that information as we exited our flights."
Πλεονεκτήματα: "The orderly manner in boarding & customer service"
Μειονεκτήματα: "Everything was great"
Μειονεκτήματα: "Poor service and communication"
Πλεονεκτήματα: "Shorter flight--OK"
Πλεονεκτήματα: "The steward was nice."
Πλεονεκτήματα: "Safety, fast arrival, interactive pilot"
Μειονεκτήματα: "No snacks no entertainment"
Πλεονεκτήματα: "The safety video was a great. All was on time."
Πλεονεκτήματα: "Great snack options and wide drink assortment"
Μειονεκτήματα: "Red wine wasn't that great"
Πλεονεκτήματα: "Your staff were truly excellent, helpful and engaging."
Μειονεκτήματα: "My TV worked only intermittently and I therefore could not relax and enjoy the entertainment..."
Πλεονεκτήματα: "The coffee was not free, but I had to purchase it. It was the worst coffee I have ever been served. No tadte, undrinkable, really. But, when I complsined, I was given a real coffee from business class at no charge. That was very nice!"
Πλεονεκτήματα: "The entertainment was surprisingly good."
Μειονεκτήματα: "The seating was tight."
Πλεονεκτήματα: "This flight was operated by British airways but the price with Finn Air was much cheaper."
Μειονεκτήματα: "The cushion of my seat was not comfortable."
Μειονεκτήματα: "Waited forever for the wheelchair come if they came on time I would of made it to my flight because they took over an hour I missed my connection flight to JFK"
Μειονεκτήματα: "I was told this was a Finair flight and never received an email or phone call that it was changed to American Airlines. We stood at Finair check in line until the idiots there put up signs for Quatar. Typical American Airlines confusion, similar to past experiences."
Πλεονεκτήματα: "staff was very friendly."
Μειονεκτήματα: "My baggage was lost. This is ridiculous."
Πλεονεκτήματα: "Timely boarding and arrival. Friendly service."
Μειονεκτήματα: "The entertainment was not really good - very few movie options. Food was so-so, not really anything as good as it can be."
Πλεονεκτήματα: "Ease of boarding, no fuss no muss. Premium economy worth the price"
Μειονεκτήματα: "Kosher food was frozen - inedible. Chicken dry. Worst meal ever on a plane"
Μειονεκτήματα: "My luggage then didn't make it to Ibiza in time because it got stuck in London due to my short layover. If BA can't figure out how to get the luggage transferred within that short of a period, they should not offer flights that close to each other. Secondly, I left a really nice down pillow and bag on my flight from London to Ibiza and I checked the lost in found at the Ibiza airport"
Πλεονεκτήματα: "Crew good friendly service."
Μειονεκτήματα: "Passport control 1 hr and 30 minutes!"
Πλεονεκτήματα: "Service was good as well."
Μειονεκτήματα: "Nothing really"
Πλεονεκτήματα: "The stuff was very friendly"
Μειονεκτήματα: "Very uncomfortable seats"
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Πλεονεκτήματα: "quick luggage delivery in Lisbon"
Μειονεκτήματα: "Paying for everything. Only 2 toilets for entire economy section"
Μειονεκτήματα: "You had cargo on the plane we were supposed to board that leaked and contaminated the plane's controls. 2 hour delay. The replacement plane was beat up, old, and quite shaky."
Πλεονεκτήματα: "The entertainment and the service"
Μειονεκτήματα: "Both legs delayed, almost missed connection due to delay and the crew on the flight didn't seem to care. When we asked if they could inform the next flight that our flight wasn't delayed, the stewards response was "our planes don't wait for anyone". Real friendly. Wish Southwest flew to Europe!!!!"
Πλεονεκτήματα: "Arrived safely at my destination."
Μειονεκτήματα: "I was offered free tap water. No way to treat passengers."
Πλεονεκτήματα: "Choppy Flight. Amazing Pilot"
Πλεονεκτήματα: "It all went smoothly and was on time"
Πλεονεκτήματα: "Once I arrived to London and missed my connecting flight due to British Airways being two hours late, the re-routing process was somewhat helpful but I could not arrive back to my destination until 24 hours later as scheduled causing me to pay an additional day worth of parking for my vehicle in Atlanta and missing a day of work."
Μειονεκτήματα: "The flight was delayed and although I had a very small amount of time to make the flight upon arriving to London, I was denied boarding because I was told I wouldn't make the flight, my seat was given up and I had to rebook another flight."
Πλεονεκτήματα: "We had a very helpful terminal emplyee help us get from our arrival gate to our departure gate. I know he doesn't work for you but he was great. The arrival gate personnel (including pilots) were very sympathetic to our frustration (not having our wheelchair) and worked hard to get us to the departure gate. Good work!!"
Μειονεκτήματα: "The air in the airplane was very cold and no blankets were provided. The aircraft seemed very old. Small movie screens on the ceiling, too far away to watch movie."
Μειονεκτήματα: "They lost my suitcase"
Πλεονεκτήματα: "The crew was good."
Μειονεκτήματα: "The seats are old and uncomfortable. No leg room. Felt very cramped the entire flight."
Πλεονεκτήματα: "The plane was nice."
Μειονεκτήματα: "The crew was kind of slack. They didn't have aqua con gas. The toilets were not kept clean."
Μειονεκτήματα: "The transfer in Madrid was ridiculous. They could not find a bus to transport passengers and no one had any clue."
Μειονεκτήματα: "Toilets were extremely dirty. Impossible to use"
Πλεονεκτήματα: "Gate was extremely crowed and disorganized. Non-European citizens must present passport. That requirement should be clearly stated."
Μειονεκτήματα: "Travel notifications should mention documentation requirements."
Πλεονεκτήματα: "Cabin much too hot and no air circulation until just before pushback. Ack!!"
Μειονεκτήματα: "Gbhbhfhyhyugfrrfffffgggffccxccccvvgfcvgvggbbvvgcvvv. B"
Πλεονεκτήματα: "Arriving at my destination, safe, sound and on-time."
Μειονεκτήματα: "The crew could have been a wee bit more friendly/looked like they didn't hate their job. The onboarding process was just short of disastrous."
Μειονεκτήματα: "We we’re delayed 3 1/2 hours causing us to miss our flight to San Sebastian. That, in turn, caused us to miss our check in for our hotel that we had already paid for so we ended up spending $300 on nothing."
Πλεονεκτήματα: "I had a problem finding ticket number for a return ticket. It took an hour at boarding but Iberia rep. found it and saved the day. She really cared and got the job done. Can't say enough about this Argentine rep. Also this was an international flight and they did Not hassle us about the weight of our carry on. Last year Etihad weighed our purses with a bathroom scale at the door of the aircraft. Outrageous. Slowed boarding for over an hour and cost passengers an average of $150 - $320."
Μειονεκτήματα: "Food was terrible all around. Didn't pass out water during 11 hour flight and all the "good" movies didn't load."
Μειονεκτήματα: "No free food or drink was offered."
Μειονεκτήματα: "That plane was way to small for that long of a trip! Very very uncomfortable. No leg room and it got worse when the person sitting in front of me leaned his chair back!!!"
Μειονεκτήματα: "I didn't like the fact that the flight was delayed over an hour with zero explanation as to why. just sat in the hot plane with no reason or explanation."
Πλεονεκτήματα: "Flight left on time"
Μειονεκτήματα: "Very tight seats. I’m not that tall and my knees were hitting the seat in front"
Πλεονεκτήματα: "Boarding process was smooth."
Μειονεκτήματα: "-Uncomfortable seats. -Old plane-- broken baggage door produced delay of over an hour. Zero accommodations were made for us to make our connecting flight at London Heathrow, scheduled for 2 hours from the anticipated arrival time. We barely made it to the gate in time after going through security, etc."
Μειονεκτήματα: "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."
Μειονεκτήματα: "Seating and not so friendly"
Πλεονεκτήματα: "Short flight and on time"
Πλεονεκτήματα: "Easy boarding On time Very organized"
Πλεονεκτήματα: "The staff was rude and not helpful. Check in was below standard."
Μειονεκτήματα: "movie selection very poor"
Πλεονεκτήματα: "crew members were nice."
Μειονεκτήματα: "They switched someone into my seat and didn't give me a new seat. It was very hot in the airplane making it very uncomfortable. They also forgot to take my tray before landing and I had to hold it in my lap."
Πλεονεκτήματα: "The staff was very friendly, polite and attentive"
Πλεονεκτήματα: "Seat comfort entertainment and food"
Πλεονεκτήματα: "The plane from Nashville was over an hour late so the flight was changed from Nashville-Philadelphia-London-Rome"
Πλεονεκτήματα: "The flight itself was fine"
Μειονεκτήματα: "The agents at check in were rude and unhelpful despite the fact that I was traveling business class. One even tried to tell me what it is like to fly in the US, that it is worse than in Spain."
Μειονεκτήματα: "On time, food is ok."
Πλεονεκτήματα: "Seats were too crowded. No leg room."
Πλεονεκτήματα: "The prive"
Μειονεκτήματα: "Even though there were rows of empty seats we were assigned the very last row. The flight attendants were clanging and banging right behind us though there was no food or drink service. The seats are too close together leaving no leg room for this six footer to sit with any comfort level. We won't do that again."
Πλεονεκτήματα: "Smooth, more food than I've had in the past on united, everyone was friendly, everything seemed clean, smooth take off and landing!"
Πλεονεκτήματα: "Pilot was great, soft landing, smooth takeoff"
Μειονεκτήματα: "Small seats"
Πλεονεκτήματα: "Good selection of entertainment and crew was very nice."
Μειονεκτήματα: "We had to sit on the plane for almost an hour because our gate wasn't ready."
Πλεονεκτήματα: "Reasonable leg room for a a 6 foot tall passenger"
Μειονεκτήματα: "Old planes, pilot didn't communicate at times when he would mess around with engine speed and then increase altitude suddenly. Some passengers were truly scared."
Πλεονεκτήματα: "Not enough vegetarian meals."
Μειονεκτήματα: "No complimentary drinks, not even a glass of water. Check in was horrendous. I pre purchased luggage Check in but when I arrived in airport the automated system doesn't like to that piece of data. Didn't know that so was in a long line to use automated check in when I was supposed to be in an even longer line to have service personnel check me in. So finally after standing in both lines I did get checked in......."
Μειονεκτήματα: "Gate agents never seem to recognize how difficult it is to hear announcements when there are anout 100 people milling around the gate and chatting. Boarding announcements need to be loud, clear, and spoken slowly. Repetirion wouldn't hurt."
Πλεονεκτήματα: "Every flight was on time with no delays. Crew was excellent."
Μειονεκτήματα: "Large plane did not have individual air controls and several flights were very warm."
Μειονεκτήματα: "Food was just ok"
Πλεονεκτήματα: "On time and great service by crew"
Πλεονεκτήματα: "The food and the service"
Μειονεκτήματα: "The length of the trip"
Πλεονεκτήματα: "The staff is incredibly friendly and they serve you a lot of food and drinks. I think the seats on the larger planes are older but they are more comfortable for me and I loved my movie selections! I took 4 flights with Iberia 2 long ones (11 hours each way) and two shorter ones (5 hours each way) and they were on time, friendly and very comfortable on every flight! I will definitely be flying with them again!"
Πλεονεκτήματα: "Good service. On-time"
Μειονεκτήματα: "I got a seat automatically, and I can´t selected a preferred one."
Πλεονεκτήματα: "on time, nothing stands out"
Μειονεκτήματα: "couldn`t choose my seat"
Πλεονεκτήματα: "My rerun flight was overbooked so they had to find another flight for me and one other in my group of 4. Nothing was offered to make up for the inconvienience. They did manage to find a direct flight that departed s couple hours later."
Πλεονεκτήματα: "All went well!"
Πλεονεκτήματα: "On-time with excellent service. Clean."
Μειονεκτήματα: "No issues."
Πλεονεκτήματα: "It got me hone."
Μειονεκτήματα: "Very small seats we were not given any snacks or drinks."
Πλεονεκτήματα: "Departed and arrived on time."
Μειονεκτήματα: "Was charged for coffee."