Πλεονεκτήματα: "Crew was amazing and very helpful"
Μειονεκτήματα: "The wheel chairs was a bit scarce so we had to walk far distances at Dubai airport"
Πλεονεκτήματα: "Food, crew , entertainment are excellent."
Μειονεκτήματα: "The boarding is a little longer than normal"
Μειονεκτήματα: "Shorter flight"
Πλεονεκτήματα: "Flight crew were excellent."
Πλεονεκτήματα: "Overall flight was good."
Μειονεκτήματα: "Flight attendants were helpful but didn’t smile much as I see with other airlines."
Μειονεκτήματα: "Nothing as such"
Πλεονεκτήματα: "Όλα ήταν όπως έπρεπε."
Πλεονεκτήματα: "All the teem all the services"
Μειονεκτήματα: "Had "summon the crew" light on for 40 minutes, no one showed up"
Μειονεκτήματα: "poor service . Unresponsive cabin crew"
Πλεονεκτήματα: "Hospitality , service and food."
Πλεονεκτήματα: "Good, entertainment & comfort"
Μειονεκτήματα: "Crew not bad"
Πλεονεκτήματα: "Long but ok"
Μειονεκτήματα: "There is no reason to not like it."
Πλεονεκτήματα: "Flight attendants were very nice"
Πλεονεκτήματα: "Food and beverages on board Internet on board Entertainment Staff"
Πλεονεκτήματα: "তথ্য দিয়ে সাহায্য করা কে আমি ধন্যবাদ জানাচ্ছি, প্রথম থেকে শেষ পর্যন্ত সাথে থাকার জন্য কৃতজ্ঞতা।"
Πλεονεκτήματα: "entertainment is great."
Μειονεκτήματα: "completely full flight."
Πλεονεκτήματα: "Good food."
Μειονεκτήματα: "Some people requesting me to exchange seats. They were young boys. This is the second time in Emirates."
Πλεονεκτήματα: "Cabin crew"
Μειονεκτήματα: "Nothing i like even."
Πλεονεκτήματα: "I like the food and entertainment options"
Πλεονεκτήματα: "It was much better than first leg from Ft Lauderdale to Dubai, better plane, better service, better food, better entertainment"
Πλεονεκτήματα: "Crew professionalism, Entertainment Flight timing Take off and landings"
Πλεονεκτήματα: "Nothing. Will not travel again on Emirates"
Μειονεκτήματα: "Food Comfort level Flight delay"
Πλεονεκτήματα: "The crew was great and helped make it easier with young children - the entertainment for children was also very diverse - despite it being a 14 hour flight!!"
Μειονεκτήματα: "The children meal was not wonderful. But as I only had one and two children - they shared an adult and child meal - which was okay."
Μειονεκτήματα: "The seat that was booked is stand by seat and so much problems arose. Last missing the flight."
Μειονεκτήματα: "Booked an aisle seat in early April. Emirates reassigned me a middle seat, this on a 13.25 hour flight! Refused to rebook me back to original even though I showed them my original booking. Never Emirates again! Ever."
Πλεονεκτήματα: "Comfort, service, food"
Μειονεκτήματα: "We had several friends who made the same trip on other airlines and were not hassled about visas. We had all of the documentation that we were told to have by our friends and by travel agents... Emirates did not accept this and did not let us travel and refused to refund or change our tickets. Disappointment does not even begin to describe the emotion of losing this once in a lifetime opportunity."
Πλεονεκτήματα: "The delay was too long and disorganized."
Πλεονεκτήματα: "Internet on flight Foos and beverages Staff"
Μειονεκτήματα: "Bus at arrival, no tunnel! 25 mins in the bus to get to the airport! Internet on board expensive and practically not working this time!"
Μειονεκτήματα: "Bathrooms were not clean later in the flight"
Πλεονεκτήματα: "I liked everything :) And the stuff was great I really enjoyed it ;)"
Πλεονεκτήματα: "Attentive flight crew and spacious interior"
Μειονεκτήματα: "Food food and food"
Πλεονεκτήματα: "The roomy seat and extra leg room are very nice. Very friendly crew, they made travelling with children a lot easier. Like them."
Μειονεκτήματα: "The food is not as good as expected I actually did not eat the food, it was just not good."
Πλεονεκτήματα: "Excellent service in flight and nice food"
Πλεονεκτήματα: "Boarding at Hyderabad was a breeze.. staff is very cooperative and attentive."
Πλεονεκτήματα: "Roomy and good service"
Μειονεκτήματα: "Everything was good"
Πλεονεκτήματα: "Flight was comfortable, plenty of legroom, good entertainment options"
Μειονεκτήματα: "Food service was chaotic, delayed. For the main meal, the hot entree came about 20 mins after we received the tray with the rest of the food. Some snacks advertised were not served at all."
Πλεονεκτήματα: "The staff was amazing, not perfect, but still very good. Even on the long leg from Seattle to Dubai after 14 hours they we're smiling, helpful and attentive."
Μειονεκτήματα: "The only thing I could say was not up to par was the food on both flights. The long legs food got me sick, and yes I was the only one so could have just been me, and the second the "sandwich" it seems they were not even trying."
Μειονεκτήματα: "THe Entertainment system did not work. which meant no tv, info or seat adjustment. this was in First Class. horrible"
Μειονεκτήματα: "70 minutes waiting on tarmac for no obvious reason before 15 + hours flight is not nice, perfect weather, plane 4 hours before take off ready , but ATC allowed 14 small planes to over take us....Dubai airport big disappointment, not enough clean restrooms, overpriced ,not enough food courts ,only retail and duty free, boarding took double time than usual....for me no more Dubai,"
Πλεονεκτήματα: "I flew business class and they do an exceptional job of making you comfortable. Great seats that allow you to completely lie down and an attentive staff."
Μειονεκτήματα: "The entertainment was surprisingly uninteresting during this trip. Previously it's been better. The food options were also not as good, but the food was a notch above most other airlines so can't complain too much."
Πλεονεκτήματα: "We liked the selection of movies. The stewards were extremely helpful and kind."
Πλεονεκτήματα: "Boarding was fast."
Μειονεκτήματα: "Internet was bad and slow despite i paid its price.. luggage take so long.. the bar on the 2nd floor can better be accessed with a paid fees and not enclosed for a certain seat level."
Πλεονεκτήματα: "The staff was very attentive and helpful."
Μειονεκτήματα: "The process incase of any delays was very slow. We were on the flight for around 24 hours. I would like to request some kind of remuneration for the inconvenience caused."
Μειονεκτήματα: "Our Emirates flight was delayed for 21 hours. They didn't have enough non-vegetarian meals, we were forced to eat vegetarian breakfast and lunch throughout our inbound flight."
Μειονεκτήματα: "Check-in counter staffs in Dubai are poorly trained and do not have service-mind at all."
Πλεονεκτήματα: "Crew couldn't have been friendlier!"
Πλεονεκτήματα: "Even though I was flying economy, the seats on the A380 were wide and comfortable and the entertainment onboard was very good."
Μειονεκτήματα: "Quality of mattress is way inferior to the one given in the Boston to Dubai leg."
Μειονεκτήματα: "Staff was very friendly, courteous and helpful."
Πλεονεκτήματα: "The crew was pleasant and worked very hard to keep our stomachs full! I loved all the free movies!"
Πλεονεκτήματα: "Customer service"
Πλεονεκτήματα: "Crew was perfectly fine."
Μειονεκτήματα: "Departure time was delayed due to over crowding in Zurich airport. Info on connecting flights and transfer requirements was insufficient, no offer to help those with tight connections, e.g., by trying to seat them at front of plane or help them get off faster. Missed connecting flight as a result!!"
Μειονεκτήματα: "Food could be better"
Πλεονεκτήματα: "Crew is great."
Μειονεκτήματα: "The airline lost my luggage ."
Μειονεκτήματα: "After showing passport to get boarding pass, had to line up to show passport again to get boarding pass stamped at gate-no instructions, just a line.. Why!? Poor communication."
Πλεονεκτήματα: "The crew was very nice. Seats were pretty comfy."
Μειονεκτήματα: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."
Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Very good overall"
Πλεονεκτήματα: "Swiss is always excellent"
Πλεονεκτήματα: "Amazing crew/ food/seats very comfortable! Very relaxing ride !"
Μειονεκτήματα: "It was perfect !"
Πλεονεκτήματα: "most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement"
Μειονεκτήματα: "the seats are small and very small space in comparison to Lufthansa"
Πλεονεκτήματα: "On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs."
Μειονεκτήματα: "Our flight was delayed and the seats were narrrow."
Πλεονεκτήματα: "Swissair seating is cramped with 10 across in coach in Boeing 777. The only reason for not giving "poor" rating on this particular ZRH-SFO flight, was the empty seat next to me."
Μειονεκτήματα: "Next time, I will give Turkish Airlines a chance, because their aircraft seats only 9 across in Boeing 777 coach. On the SFO-BUD flight, the connection is through Istanbul, but the flight time is the same 15 hours, as on the SFO-ZRH-BUD route. In addition, two checked bags are free in coach."
Μειονεκτήματα: "I wanted to get some work done on my flight but I couldn't even open my laptop screen more than a few inches."
Πλεονεκτήματα: "Flight was fine"
Μειονεκτήματα: "Check in at Nuremberg terrible"
Πλεονεκτήματα: "Everything was as accommodating as possible."
Πλεονεκτήματα: "Although sitting in a plane in coach could never be considered a wonderful experience, Swiss Air did the most to make it so. in particular the crew was very responsive and cheerful. The leg room wasn't bad and they were very liberal with their wine and beer offering."
Πλεονεκτήματα: "Flight itself was good, comfortable, staff were professional"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "crew very nice and helpful. great service. food was very good and good portions. very nice entertainment system."
Μειονεκτήματα: "unable to choose seat without paying extra."
Πλεονεκτήματα: "Excellent crew"
Μειονεκτήματα: "Terrible seats :-("
Πλεονεκτήματα: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."
Μειονεκτήματα: "The entertainment screen was difficult to see when the person in front of me reclined because the screen was not perpendicular to my line of vision. I survived based on the other qualities of the flight."
Πλεονεκτήματα: "I take the flight from ZRH to SFO several times a year. Typically on time, typically good service, food and drinks"
Μειονεκτήματα: "The entertainment on the Airbus 340 is outdated and the screens are terrible but that is the only problem. ugh better with the new 777. Unfortunately not the case today"
Πλεονεκτήματα: "The service is the best!!! I enjoyed everything!!"
Πλεονεκτήματα: "The flight from SFO to ZRH was in a newly fitted 777. The seats were very comfortable and we had plenty of leg room in economy class. Great and extremely nice flight attendants - thank you!"
Μειονεκτήματα: "The flight from ZRH to SFO was in an older 777 and the seats were very uncomfortable with limited leg room in economy. This flight was not very enjoyable. I have to say though that the very friendly and helpful flight attendants were compensating for this. Thank you!"
Πλεονεκτήματα: "Great service and flight. Thank you kayak for the great price!!"
Πλεονεκτήματα: "Service ok"
Μειονεκτήματα: "Horrible food, tvs didn't work, crowded."
Πλεονεκτήματα: "Boarding was on time. Staff very courteous. No complaints at all"
Πλεονεκτήματα: "The veggie food option was delicious. The calzone for breakfast was miserable. The restrooms were kept clean and well-stocked. Flight delay to wait for incoming passengers resulted in others missing their connections in SF."
Πλεονεκτήματα: "my wife needed a wheelchair, so we were whisked between terminals. but if we had had to negotiate that long distance by ourselves we would probably have missed the connection because there was only an hour layover and the distance between gates was great"
Πλεονεκτήματα: "Helpful staff"
Μειονεκτήματα: "I was uncomfortable with the space"
Πλεονεκτήματα: "Courtesy of crew."
Μειονεκτήματα: "Very uncomfortable seats, very hard. The cabin was cold and there was no possibility to adjust blowers. Old entertainment sets with poor variety of choices to watch."
Μειονεκτήματα: "Seats in Economy are too tight. There's no room to move, and if the person in front of you leans back, the seat is inches from your face. In an emergency, the instructions are to lean forward with your head on your knees. This maneuver is impossible."
Πλεονεκτήματα: "Comfort of the flight ,very friendly staff"
Πλεονεκτήματα: "The food"
Πλεονεκτήματα: "Boarding was very quick and efficient. Seating arrangements were nice pretty average overall."
Μειονεκτήματα: "The crew was terrible. Young and in experience was on thing. But worse was they did the bare minimum and then hid out in the back for the rest of the flight. They served a weird cheese sandwich mid flight and would roll their eyes if you asked for water. The food selection and taste was bland or way too salty."
Πλεονεκτήματα: "Friendly crew. Good food and entertainment. Comfortable seats."
Πλεονεκτήματα: "Loved the entertainment. Food was great!"
Μειονεκτήματα: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."
Πλεονεκτήματα: "Airline attendants were very polite and nice."
Μειονεκτήματα: "Older plane, arm rests did not go up all the way, and missed landing on the initial approach to Newark, which delayed landing for another 20 minutes."
Πλεονεκτήματα: "most things were good"
Μειονεκτήματα: "the passport check process in Zurich was awful!"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Automated check in machines were horrible and almost caused me to miss my flight"
Μειονεκτήματα: "Flight was delayed 4 hours. Asked 3 different personnel at Zurich airport at no one could help with wifi or how it could be accessed since both wifi scanning machine in Gate E area weren't working. It just seemed that they were incompetent or weren't willing to help. Crew on flight were very nice. Vegetarian food options better than chicken / meat options."
Πλεονεκτήματα: "Overall good value for the price paid. The service is great and friendly."
Μειονεκτήματα: "The entertainment system needs some improvement and upgrade."
Πλεονεκτήματα: "The food and the service"
Πλεονεκτήματα: "Great cabin crew, decent food in coach, great entertainment system with many movie choices."
Μειονεκτήματα: "Swissair charges extra to reserve a standard, not premium seat in coach. The practice should be disclosed at the time the ticket is purchased, to make comparison shopping easier. Otherwise, it constitutes a hidden fee, and that's what the customer remembers."