Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "I like flying with Delta, it's just I was not feeling well and our flight got delayed and delayed and delayed. We finally made it on and the extra comfort was great"
Μειονεκτήματα: "The food selections not so great. The sandwich was hard. Could use more options."
Πλεονεκτήματα: "Very attentive staff"
Μειονεκτήματα: "I have no complaints"
Μειονεκτήματα: "The flight was delayed an hour."
Μειονεκτήματα: "Small plane, feels cramped"
Μειονεκτήματα: "It felt like the flight attendant had a long day. Chairs weren't super comfortable."
Πλεονεκτήματα: "Great crew, easy process overall"
Μειονεκτήματα: "Make 1st class cheaper and give free wifi!"
Μειονεκτήματα: "The flight scheduled was 1 hour 30 minutes late"
Πλεονεκτήματα: "The croissants were great!"
Πλεονεκτήματα: "Comfort is excellent"
Μειονεκτήματα: "When traveling with the pet, personally always travel to Puerto Rico, we take our cat, I would like Delta to have the option of making the reservation online until paying for it, although you should always call to confirm, that would be super excellent."
Μειονεκτήματα: "Missed flight due to unnecessary delays"
Πλεονεκτήματα: "Smooth flight"
Μειονεκτήματα: "No drink/snack service because of shorter flight times."
Πλεονεκτήματα: "Great crew. Seat was not too bad."
Μειονεκτήματα: "The food not so much breadddd"
Πλεονεκτήματα: "Crew stepped up when we were delayed. In Flight entertainment was nice to help pass the time."
Μειονεκτήματα: "More honesty from the pilots/airline. Got on the plane, taxied to take off, then informed that we had to go back to the gate. At the gate, they wouldn't let anyone off and then we were told that there was a minor maintenance issue that would take 15 minutes to fix. It took 4 hours. Poor job by Delta"
Πλεονεκτήματα: "Delta’s crew is always the best. On schedule"
Μειονεκτήματα: "This was a 2 hour flight, some entertainment would be nice..."
Πλεονεκτήματα: "Quick boarding process"
Μειονεκτήματα: "Wifi stopped working halfway"
Μειονεκτήματα: "Upgraded to comfort, I’ve never sat in a better seat. The crew was all very polite, informative and friendly. Quick and easy flight. Thank you!!"
Πλεονεκτήματα: "Typical Delta efficiency and comfort."
Πλεονεκτήματα: "Comfy seats, quick service."
Μειονεκτήματα: "If you are in Zone 3 or 4 you pretty much have to check in your bag back there is no more room. Which I don’t understand and is highly incovienent."
Πλεονεκτήματα: "Cabin service very good and hot meal was unusually good for economy section (especially the chicken with hollandaise sauce)"
Πλεονεκτήματα: "The crew was friendly and we arrived earlier than expected"
Μειονεκτήματα: "Seats are too tight and too expensive to upgrade."
Πλεονεκτήματα: "Very kind staff, no complaints about my guitar and even helped carry it to a closet (thanks sooooo much), nice veggie meal, everything was on time."
Μειονεκτήματα: "Pretty rough turbulence, but that wasn’t their fault of course."
Πλεονεκτήματα: "The flight was excellent and caring. They were very helpful after my son vomited in flight as we were landing. I was impressed with both flight attendants in the back of the plane. Great service"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Μειονεκτήματα: "Didnt fly from San Francisco to Atlanta"
Πλεονεκτήματα: "The plane was new and very comfortable. Free entertainment and plug for charging electronics. Love this airline!"
Μειονεκτήματα: "No LCD screen for entertainment."
Πλεονεκτήματα: "Great pilot.."
Μειονεκτήματα: "Jam packed too small and the lady flight attendant was to bossy and not that welcoming, she was more interested in being more of a drill sergeant than the comfort of the passengers"
Πλεονεκτήματα: "We landed earlier than expected"
Μειονεκτήματα: "Bathroom was very smelly"
Πλεονεκτήματα: "Left on time!"
Μειονεκτήματα: "Too cramped"
Μειονεκτήματα: "New policy regarding lack of beverage service, particularly since I was in Delta Comfort. No drinks available."
Πλεονεκτήματα: "Nothing other than it was over quickly."
Μειονεκτήματα: "Seat did not recline at all."
Πλεονεκτήματα: "Crew was good. Flight was early."
Μειονεκτήματα: "Poor booking experience."
Πλεονεκτήματα: "Movie helped to pass the time this was the longest flight ever I was glad when it was over"
Μειονεκτήματα: "I have nothing to complain about"
Πλεονεκτήματα: "Flight attendant insisted to take my jacket. She didn’t return led. I forgot jacket in Cincinnati"
Μειονεκτήματα: "I need my jacket"
Πλεονεκτήματα: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."
Μειονεκτήματα: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."
Πλεονεκτήματα: "ditto above"
Μειονεκτήματα: "ditto above"
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "Too cold Not friendly boarding agent"
Πλεονεκτήματα: "So many movies to watch. Keep it up!"
Μειονεκτήματα: "The food was too sweet and salty."
Πλεονεκτήματα: "Who could ask for more?"
Πλεονεκτήματα: "flight was on time, food was good"
Μειονεκτήματα: "entertainment was not working, not enough legroom"
Πλεονεκτήματα: "The courtesy of the staff and the seats in the "delta comfort" section."
Μειονεκτήματα: "Too many interruptions. i'm not sure if there is a way but there should be a way to only serve only those who are requesting service."
Πλεονεκτήματα: "Treated with the utmost courtesy"
Πλεονεκτήματα: "Airplane was good, boarding was fast."
Πλεονεκτήματα: "Friendly staff. On time departure and arrival."
Πλεονεκτήματα: "The crew friendly,boarding was easy the flight was comfortable they even went around and gave blankets they could do a little more with the snacks. There were TVs so the entertainment was really good. Seats didn't go back, wish they did."
Μειονεκτήματα: "I wish they had more snacks like JetBlue but all was fine."
Πλεονεκτήματα: "Good uneven full flight"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "not so crowded"
Πλεονεκτήματα: "Comfortable seating, good food served by this airline"
Μειονεκτήματα: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"
Πλεονεκτήματα: "Lufthansa is always incredible."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Great crew"
Μειονεκτήματα: "Uncomfortable seating"
Πλεονεκτήματα: "Friendly crew, tried their best to accommodate"
Μειονεκτήματα: "Boarding was delayed and once in the plane more delay followed. Food was pasta (again!) while entertainment was non-existent. Flight is long enough to show at least a route map."
Μειονεκτήματα: "If the seats are more comfy for sleeping, I hurt my neck on that flight"
Πλεονεκτήματα: "Crew was good overall"
Μειονεκτήματα: "Food was overheated and bland in taste. No on board entertainement"
Μειονεκτήματα: "Better food/choice-make it on time....and its quite cold in the plane-not sure why."
Μειονεκτήματα: "Miss the flight due to too short of transfer time. As a professional you guys should know better to have such tight transfer time. I want credit for my major inconvenience"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "Had to run thru airport to catch plane, thn long wait to board."
Μειονεκτήματα: "Air was stuffy."
Μειονεκτήματα: "Still in Munich."
Πλεονεκτήματα: "Good flight...excellent landing."
Πλεονεκτήματα: "Staff were efficient and friendly, constantly offering juice and water."
Μειονεκτήματα: "Boarding could have been a lot better organized they need to do it the same way Lufthansa does in Los Angeles"
Πλεονεκτήματα: "Equipment, crew"
Μειονεκτήματα: "The boarding of the plane was disorganized."
Πλεονεκτήματα: "service was very good,"
Μειονεκτήματα: "Missed transfer, despite assurance before takeoff."
Μειονεκτήματα: "Wheelchair assistance did not arrive at gate."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Plane was clean, crew nice and courteous."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Clean and efficient. Great service."
Μειονεκτήματα: "Crowded seating. Need better headphones."
Πλεονεκτήματα: "Seat comfort, easy of boarding."
Μειονεκτήματα: "A flight attendant from Bucharest to Frankfurt kept bumping her behind in my shoulder. Before this she was not helpful when I asked her where to put my bag. She shoukd not work with people if she does not like them. Otherwise, everything was great: food, space, movies."
Πλεονεκτήματα: "The flight was delayed due to air traffic control issues. It didn't make a difference for me but many people missed their connection. However, the crew were all friendly and the Captain was very outgoing and communicative."
Μειονεκτήματα: "Late flights are never good."
Πλεονεκτήματα: "This is the first time I actually enjoyed a meal on a flight. It was ravioli in tomato sauce, just perfect! Superfriendly cabin crew"
Πλεονεκτήματα: "Crew was great and helpful. Flight was half empty so it was comfortable."
Μειονεκτήματα: "The plane was not very clean."
Μειονεκτήματα: "Vegetarian meal choice not offered"
Πλεονεκτήματα: "Staff was friendly and boarding was easy"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "The staff were really nice and professional"
Μειονεκτήματα: "The seats we were in though lots of leg space the armrest were not reclining and after eight hours it got quite uncomfortable. Also my headphone jack was damaged but the staff made it right."
Μειονεκτήματα: "Plane was very late; boarding late; short flight so no food or entertainment, but not really a problem. Overall condition of plane was mediocre at best -- old plane, not particularly clean. It was actually Air Canada. If that is a partner of Lufthansa, very disappointed. Would not fly Air Canada again, but LOVE Lufthansa."
Μειονεκτήματα: "bad weather, not your fault"
Πλεονεκτήματα: "The food (breakfast) was great. The plane was clean. The whole operation was very orderly."
Μειονεκτήματα: "A man next to me took a picture of me when he thought I was asleep."
Πλεονεκτήματα: "Crew was very friendly and eager to help, as I was traveling alone with a baby"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "I like Lufthansa. We were treated very well."
Πλεονεκτήματα: "Excellent service all around"
Μειονεκτήματα: "They don't board with any structure. It is a big free for all."
Πλεονεκτήματα: "We had a four hour delay and were promptly put in a hotel; Sheraton beds are very comfortable, I wish I had more than three hours to sleep."
Μειονεκτήματα: "I never heard major announcements regarding the delay or the meal voucher (maybe not loud enough?). If they said it only once, they should've repeated it. It sounds stupid, but I waited for an hour at boarding before I realized the lineup is for meal vouchers and not the flight. Nobody approached or announced anything, I had to go and ask about changes and details."
Μειονεκτήματα: "a member of the crew took my carry on luggage and I never had it back"
Πλεονεκτήματα: "I love the service they provide. .the air hostels were great"
Μειονεκτήματα: "Klm is the best, even on a 40min they served small breakfast."
Πλεονεκτήματα: "The crew was very kind"
Πλεονεκτήματα: "Services is good ."
Μειονεκτήματα: "Food can be better"
Πλεονεκτήματα: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Μειονεκτήματα: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Πλεονεκτήματα: "Confort and kindness"
Μειονεκτήματα: "It was too cold"
Μειονεκτήματα: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Πλεονεκτήματα: "Impressive service... amazing crew, very friendly and professional"
Πλεονεκτήματα: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Πλεονεκτήματα: "The socks offered in business were comfortable and nice looking. The red wine was good."
Μειονεκτήματα: "The food was just average and the seat not too comfortable"
Πλεονεκτήματα: "KLM STAFF WERE VERY PROFESSIONAL"
Μειονεκτήματα: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Πλεονεκτήματα: "Crew was great, very responsive and hospitable!"
Μειονεκτήματα: "more lunch choices, especially choices without dairy products."
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Working wifi would be good. Better A/C. More comfortable seats"
Πλεονεκτήματα: "Great plane and staff"
Πλεονεκτήματα: "No delay and nice staff"
Πλεονεκτήματα: "The crew is really welcoming"
Μειονεκτήματα: "The seats are too narrow and a bit too hard"
Πλεονεκτήματα: "General flight journey"
Πλεονεκτήματα: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Μειονεκτήματα: "Everything was very good."
Πλεονεκτήματα: "Food, entertainment and crew was exceptionally friendly."
Μειονεκτήματα: "Seats not great for such a long flight."
Πλεονεκτήματα: "Crew was nice and friendly"
Μειονεκτήματα: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Πλεονεκτήματα: "KLM staff is great"
Πλεονεκτήματα: "My seat at the window was great and the staff really friendly and courteous!"
Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Πλεονεκτήματα: "The flight arrived a few minutes early."
Μειονεκτήματα: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Μειονεκτήματα: "Turn the lights on early making it hard to sleep"
Πλεονεκτήματα: "Entertainment options."
Μειονεκτήματα: "Service was poor, seat did not recline, and the food was terrible."
Πλεονεκτήματα: "Boarding agent extra effort to improve my seating!"
Μειονεκτήματα: "Food amount less than expected."
Πλεονεκτήματα: "The constant smile conferred by flight attendants through the entire flight."
Μειονεκτήματα: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Πλεονεκτήματα: "Gaps between seats are very narrow."
Μειονεκτήματα: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Πλεονεκτήματα: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Μειονεκτήματα: "I would have to dream something up."
Μειονεκτήματα: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Πλεονεκτήματα: "Employees were very friendly"
Μειονεκτήματα: "The seats were very small"
Πλεονεκτήματα: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Πλεονεκτήματα: "The crew was efficient. Flight left on time. Food and wine served."
Μειονεκτήματα: "No entertainment."
Μειονεκτήματα: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Μειονεκτήματα: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Πλεονεκτήματα: "Very friendly staff"
Πλεονεκτήματα: "Cabin Crew was awesome."
Μειονεκτήματα: "Entertainment System was not working and no Non-veg food option in flight."
Μειονεκτήματα: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Πλεονεκτήματα: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Μειονεκτήματα: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Πλεονεκτήματα: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Μειονεκτήματα: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Πλεονεκτήματα: "Crew was excellent"
Μειονεκτήματα: "Economy was very tight! Seats were uncomfortable"
Πλεονεκτήματα: "A nice short flight"
Μειονεκτήματα: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"
Μειονεκτήματα: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Πλεονεκτήματα: "The price was nice."
Μειονεκτήματα: "Plane looked unkept on exterior. Crew was nice but lazy."
Μειονεκτήματα: "The head phone jacks were loose so watching a movie was extremely difficult. The aisle is so small you can’t even walk down it without bumping people who are seated. It seemed like none of the crew wanted to be there."
Μειονεκτήματα: "Things are getting smaller, we're paying more for less and less; it's all reducing except the cost. Generally flying is no longer 'special' it's kind of routine, like cattle herding--and the customer is the cattle."
Μειονεκτήματα: "You could have been on time. You could be accountable. You ruined my wife’s 40th birthday by failing to fulfill you’re end of the deal."
Μειονεκτήματα: "Seating is extra tight. I’m 6 feet tall and find American seats to be too closely packed together."
Πλεονεκτήματα: "Very competent flight attendant."
Μειονεκτήματα: "Flight was a half hour late. Pilot could have communicated with passengers. Gate 35X at National Airport is a terrible situation. We go down stairs to deplane, then wait for a bus to take us to the terminal. Not acceptable."
Πλεονεκτήματα: "Crew was nice and flight was very smooth."
Πλεονεκτήματα: "The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence."
Μειονεκτήματα: "American Airlines consistently proves that customer service is not a priority. Their servicemen/servicewoman make no effort to show customer care at any point whenever a customer is experiencing difficulty with ticketing or boarding. They are routinely late and appear extremely amateur"
Μειονεκτήματα: "All Excellent"
Μειονεκτήματα: "Great flight"
Μειονεκτήματα: "Chicago to Venice flight was amazing. We were in premium economy, although the seats were larger it was hard to sleep in them, we all felt it needed some back support in order to sleep better. Crew was fantastic, would fly AA again internationally"
Πλεονεκτήματα: "Delayed 4 hours. Strung along the entire time. Awful experience. Inability to get hotel."
Μειονεκτήματα: "Power sources Onboard entertainment"
Πλεονεκτήματα: "Seat seemed smaller than previous flight BDL to MIA"
Μειονεκτήματα: "On a short flight MIA to GCM AA has seat back screens. On longer flight BDL to MIA no seatback screens. Seems backwards logic!!"
Πλεονεκτήματα: "Crew was good, flight was on time"
Μειονεκτήματα: "Old plane, no TVs"
Μειονεκτήματα: "Better food"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "When we left the gate"
Πλεονεκτήματα: "How nice the landing was. And how really sort it was"
Πλεονεκτήματα: "It works if you follow the rules."
Πλεονεκτήματα: "Great light, great staff. They did not have any movies or music you could listen to, but everything else was fabulous."
Πλεονεκτήματα: "Good friendly service. Flights were on time."
Πλεονεκτήματα: "Quick and did good job"
Μειονεκτήματα: "After flying Japan Airlines I wish there were more free food and entertainment"
Πλεονεκτήματα: "The crew on American Airlines flight #109 from LAX to HNL was excellent!"
Πλεονεκτήματα: "courteous helpful & friendly crew and really great ground crew too"
Πλεονεκτήματα: "Selection of movies, food, air hostess"
Μειονεκτήματα: "There was no personal screen like most flights have now. We had to watch the movies on the general screen overhead; however, the sound for the headphones didn't work so we couldn't enjoy those movies. The flight was a non-stop 9hr flight, which made it seem very long without having entertainment."
Πλεονεκτήματα: "Everything was on point"
Πλεονεκτήματα: "Loved the entertainment features. Great movie selection!"
Μειονεκτήματα: "New cheap fare is honestly offensive trash."
Πλεονεκτήματα: "Got to DC fast once we finally boarded."
Μειονεκτήματα: "Flight was delayed several times."
Πλεονεκτήματα: "Pretty good dinner and breakfast, complimentary wine"
Μειονεκτήματα: "Slow flaky entertainment system didn't work at all in some seats, needed multiple 10-minute reboots in other seats. I was unable to complete a 2 hour movie on a 9 hour flight. No internet."
Πλεονεκτήματα: "Staff was friendly, helpful, flight was on time, seats were comfortable, worked with me to sit next to my wife. The meal and one of the snacks was really good."
Μειονεκτήματα: "Bag drop process at CDG was long and confusing, but the staff were doing all they could to help us get through it. Bravo to them. The food could have been a little healthier (a little too much of it was high in sugar)."
Πλεονεκτήματα: "Roomie seat"
Μειονεκτήματα: "Made me Put my purse in back of plane"
Πλεονεκτήματα: "Since air travel holds little charm for those of us who ride in economy class, my expectations are pretty low. The crew was polite and there were no delays."
Μειονεκτήματα: "The food was typically low quality."
Πλεονεκτήματα: "I cannot comment because the total journey was without food."
Μειονεκτήματα: "The crew is so rude that I was asked to remove the meat and eat the remaining. Is there no value for Veg eaters in American Airlines."
Πλεονεκτήματα: "On time, smooth flight, no hassles"
Μειονεκτήματα: "Tight space but overall not unexpected"
Πλεονεκτήματα: "The plane"
Μειονεκτήματα: "The waiting time due to the storm and the no communication from the crew . 5 hours strand on the tarmac plus 9 flying."
Μειονεκτήματα: "This flight transfer was totally ridiculous, and required me to exit security, take a bus, get through security again, take another bus, and then wait in a crappy gate with one single terrible food option. Whoever thinks this is a reasonable transfer ought to be subjected to it themselves before booking it for others."
Πλεονεκτήματα: "All connections-smooth"
Πλεονεκτήματα: "Food service was efficient and not delayed."
Μειονεκτήματα: "Crew asked us to close window shades , so others could watch TV. It was difficult to find things under seat and reading light not as good as real light. Also we think 9 hours of darkness contributed to our difficulty in adjusting to time zone in states. My entertainment panel was very difficult to use and frustrating. It didn't respond to light touch, heavy touch, etc."
Μειονεκτήματα: "i didn't like my seat 8c with no room to put stuff under the seat in front because there was no seat in front and its like theres even less leg room than a normal seat bc crew going up and down the aisle i had to really squeeze in"
Πλεονεκτήματα: "very friendly staff"
Πλεονεκτήματα: "Great flight with a super crew!"
Μειονεκτήματα: "Lost luggage. Not enough time so missed flight"
Πλεονεκτήματα: "Flight was on-time and arrived early"
Μειονεκτήματα: "Could not read paper when passenger in front reclined seat. No space between rows."
Μειονεκτήματα: "Plane from BDL was delayed which led do a missed connection in DCA. Rebooked on the 335 pm flight which is 3 hours later than my original arrival time. Very inconvenient for me as I had previous plans."
Πλεονεκτήματα: "On time , friendly crew, great smooth flights and landings"
Μειονεκτήματα: "Boarding process slow, it would make more sense to board 1st class, then start at back of plane and move forward....instead of having to stop and wait 10 times for people to put their bags overhead before I can get to my seat..would shorten the boarding process tremendously"
Μειονεκτήματα: "Only pretzels were served. Crew was very nice. Friendly too!"
Πλεονεκτήματα: "On-time performance, upgrades, staff"
Πλεονεκτήματα: "The entertainment options were great."
Μειονεκτήματα: "Flight took too long - missed my connection. Also a flight attendant wouldn’t let me use my Bluetooth headphones - she wouldn’t even let me use them while turned off as noise dampeners."
Μειονεκτήματα: "JustFly did not release my coupon to Lufthansa or Air Canada, and so I was nearly prevented from flying."
Μειονεκτήματα: "Air canada regularly delayed. It’s their trademark"
Μειονεκτήματα: "2 hours delayed and we waited 45 minutes for our luggage to arrive."
Πλεονεκτήματα: "Arrived on time."
Μειονεκτήματα: "Luggage took too long to arrive."
Πλεονεκτήματα: "Many airlines have code share flights but it is better to buy ticket directly from the original airline as they keep on ignoring the code share flight bookings"
Μειονεκτήματα: "Till last moment we were kept hanging if we will board or not as no seat number was allocated. I believe it was as we were from the code share airline not the real one"
Πλεονεκτήματα: "Friendly and quiet crew! Good, because the only thing I could do on the flight was sleep."
Μειονεκτήματα: "Was not told to download entertainment application until onboard and out of range for the wifi. They also didn't mention having ipads to rent, not sure if they were available."
Μειονεκτήματα: "Worst experience !!!!"
Πλεονεκτήματα: "Friendly professional staff...flight was on time and pretty comfortable"
Μειονεκτήματα: "For almost a 5 hr flight all they offer is water or juice...no complimentary meal...and the meal that was offered for sale onboard, they did not have enough meals to keep up with the demand of actual passengers who wanted to purchase."
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Bad food, no entertainment. Uncomfortable plane"
Πλεονεκτήματα: "I watched incendies and lion and both were great films so I commend your film options. The crew were all pleasant and the flight itself was good."
Μειονεκτήματα: "The chairs have no low back support. I rolled up my sweater and put it behind my low back because the chair is so poorly designed. It seems to encourage a slouched position. maybe you have it that was to encourage people to upgrade their tickets. I hope that's not the case as that would be cruel."
Πλεονεκτήματα: "Plenty of room in economy for my 6'3" frame, friendly and helpful crew."
Μειονεκτήματα: "Everything was great - more selection on the movies/tv would be a plus"
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "This was a +10 hour trans Atlantic flight. We walked on and immediately noticed there were no TV screens. I expected that the crew would be handing out portable screens instead which would have been ok but pretty inconvenient. This was not the case. We asked the crew and were told that to have entertainment for the flight we would have to download the Air Canada flight into our OWN devices and connect to the airplane wifi. They also explained that you can't download the app while connected to the airplane wifi so anyone who wanted entertainment had to scramble to download the app while we were still on the ground and Use cellular data! at this point 300 people were either panicking because they didn't have a personal device with them, didn't have a charger for their device and so would have power issues or were forced to use up roaming data because they had non Canadian phone plans!!! At the very least staff should have told passengers about this setup while they were waiting at the gate, so that people would have time to download the app with airport wifi! add to all this the fact that the app was extremely low quality and the options for movies/show were disappointingly dated and limited. This was not officially a cheap low cost flight for my family but the service we got certainly would categorize it as such. Very disappointed."
Πλεονεκτήματα: "I loved the entertainment options, especially that we could pull up the map & see where we were."
Μειονεκτήματα: "Online information was confusing & made it sound like we had to pay for our carry on, so we didn't bring a carry on (just personal item). It needs to be more clear."
Μειονεκτήματα: "Filthy No entertainment Had to pay for beer and wine"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Seats very uncomfortable."
Μειονεκτήματα: "No room. Cramped, impossible to sleep on an overseas flight"
Μειονεκτήματα: "One hour late"
Πλεονεκτήματα: "Good flight from Toronto."
Μειονεκτήματα: "There was a very long line to check in, the gate was changed prior to the flight, we couldn't get to the gate because the doors were locked, we had to stand there waiting for 30 minutes, and the flight was delayed by 90 minutes"
Πλεονεκτήματα: "The crew was friendly and Air Canada staff was great. The food was okay but not as impressive as other international flights we've taken."
Πλεονεκτήματα: "Flight was good on time ..flight crew good as well coming to toronto from trinidad ..however from toronto was a totsl disaster..long lines with confusion with 3 flights being checked in at once ..sent to other line 1 person checking in people then sent back again across hall to check in baggage ..was ridiculous aa such a big airline n chaos to get on flight ..also left more than an hr later with all the confusion"
Πλεονεκτήματα: "I thought prices were reasonable."
Μειονεκτήματα: "Didn't have some of the food."
Πλεονεκτήματα: "Crew was very friendly"
Μειονεκτήματα: "Flight was delayed but only for an hour"
Πλεονεκτήματα: "May not fly Air Canada again!!!"
Πλεονεκτήματα: "Boarding pass are checked 4 times before taking off"
Μειονεκτήματα: "Long line at the airport only 2 stations open"
Πλεονεκτήματα: "The privacy of the person was honored"
Μειονεκτήματα: "Having to stop. We were not told our luggage would not have to be transported through customs"
Μειονεκτήματα: "Misinformation and poor scheduling caused us to miss connecting flights both ways! Luggage was delayed for 2 days. Flights were late and cramped. I had to buy one way ticket on another airline or be stuck in Montreal for 3 days."
Μειονεκτήματα: "When boarding the plane in Rome, there was not rhyme or reason. Seats towards the back should have been urged to use the back stairs. Two way traffic down the aisle of a plane does not work with suitcases, backpacks, etc, in tow."
Πλεονεκτήματα: "The flights were on time, the seats were roomy, checkin went smoothly."
Μειονεκτήματα: "The tray tables were filthy, there was food left in the seat pockets. Also there looked like dog feces on the ramp leading to the plane."
Μειονεκτήματα: "more movie and technology availability."
Πλεονεκτήματα: "I had leg room where I was seated. Short flight."
Μειονεκτήματα: "I had to be moved a second time during my travel. No entertainment. So far, the most uncomfortable connection Ive had in my trip. The emergency door i was sitting next to was leaking water, which kinda worried me."
Πλεονεκτήματα: "Crew was very nice"
Πλεονεκτήματα: "Entertainment on this flight was comparatively better than the flight we took from LAX to Toronto...Snacks was also better on this flight than the LAX to Toronto flight which really confuses me as to why?"
Μειονεκτήματα: "The wait time though for our flight was 6 hours and there were 2 or 3 other earlier flights to LAX that day.."
Πλεονεκτήματα: "Zoned boarding"
Μειονεκτήματα: "Food limited and must be purchased. Entertainment must have downloaded app."
Πλεονεκτήματα: "Trouble free"
Μειονεκτήματα: "Very costly - then we were hit with an extra $172 in baggage fees for 1 bag each."
Μειονεκτήματα: "Tell customers beforehand that they need to download the AirCanada app to use wifi. One is unable to download the app in flight, and so we are without internet the entire time. I can't believe on this super long distance flight we didn't have TVs to watch anything. I had one on my first and shorter flight, but not the actual international flight portion? What the hell?"
Μειονεκτήματα: "If it's the same airline, why not wait for the 16 people that had a delayed connecting flight."
Πλεονεκτήματα: "food and beverage service"
Μειονεκτήματα: "Lack of organization at boarding; zones need to line up in specific areas and board sequentially. Boarding was chaos."
Μειονεκτήματα: "No breakfast offered for a four hour flight"
Μειονεκτήματα: "Our family of 3 was split up and couldn't sit together and there wasn't much help trying to help our situation. No snacks? Not even pretzels?? First time I have seen that."
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "Not clean aircraft. My luggage left behind in Toronto.No entertainment unless you knew by chance that you need to download an application and having your own device.."
Πλεονεκτήματα: "Good movies and interesting flight map!"
Μειονεκτήματα: "Almost a 3 hour delay which made me miss the ferry that I pre-booked and is not refundable (over a $100 ticket). Have to pay for flight food which is unacceptable. Okay leg room but very tight at the shoulders. I've flown on much better."
Μειονεκτήματα: "Delayed flight from Toronto to washington"
Μειονεκτήματα: "Food was terrible - no movie screens - just their ipads, crew wasn't that friendly"
Μειονεκτήματα: "Delayed flight caused me to rush to connecting flight with only 25 min to spare from Toronto to tel aviv... Baggage is missing as well"
Πλεονεκτήματα: "Fast and easy check in"
Πλεονεκτήματα: "Aircrafts decent legroom, flight on time"
Μειονεκτήματα: "Way too many delays and lost our baggage."