PHL - HER
Βρείτε φθηνές πτήσεις από Φιλαδέλφεια προς Ηράκλειο
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1 ενήλικας
Οικονομική
Παρ 21.4
Παρ 28.4
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Συχνές Ερωτήσεις - Πτήσεις από Φιλαδέλφεια προς Ηράκλειο
Οι 5 κορυφαίες αεροπορικές για την πτήση Φιλαδέλφεια Philadelphia - Ηράκλειο
Βαθμολογία σύμφωνα με τις κριτικές πελατών της KAYAK8,0
SWISSΣυνολική βαθμολογία από 8951 κριτικές
8,2Επιβίβαση
7,8Άνεση
8,6Πλήρωμα
7,7Διασκέδαση
7,9Φαγητό
Κριτικές αεροπορικής
Μειονεκτήματα: "A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable."
Μειονεκτήματα: "A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable."
Μειονεκτήματα: "Flight was 90 minutes late."
Πλεονεκτήματα: "Customer service"
Μειονεκτήματα: "Snacks"
Μειονεκτήματα: "We were packed like sardines! My flight made me want to retire from traveling!"
Πλεονεκτήματα: "The crew was very accommodating"
Μειονεκτήματα: "Entertainment system was old and with few choices"
Πλεονεκτήματα: "Seating was good. Crew was good"
Μειονεκτήματα: "Food could be better"
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Μειονεκτήματα: "We had a huge delay"
Πλεονεκτήματα: "This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane."
Μειονεκτήματα: "Nothing!"
Πλεονεκτήματα: "The crew was excellent, the food was very good as well as the entertainment"
Πλεονεκτήματα: "Very short flight so pretty standard."
Μειονεκτήματα: "The flight attendants and employees at the airport seemed completely miserable. I heard flight attendants telling passengers on multiple occasions that because the flight was short they couldn’t help them."
Μειονεκτήματα: "The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!"
Πλεονεκτήματα: "The crew was great."
Μειονεκτήματα: "There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable."
Πλεονεκτήματα: "Excellent food and crew"
Πλεονεκτήματα: "Awesome business class seat, or rather throne"
Μειονεκτήματα: "Limited selection of movies"
Πλεονεκτήματα: "They had many snacks and meals. Staff was very friendly."
Μειονεκτήματα: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."
Πλεονεκτήματα: "On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs."
Μειονεκτήματα: "Our flight was delayed and the seats were narrrow."
Πλεονεκτήματα: "Very smooth"
Πλεονεκτήματα: "The business class ground crew proposed to check in our hand baggage and were very helpful. (We were in economy class) It was my birthday and i was very touched to receive a spontaneously made card and some chocolate truffles and a smile from the flight crew."
Μειονεκτήματα: "I think the choice of films could be improved."
Πλεονεκτήματα: "Good, in-flight entertainment"
Μειονεκτήματα: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"
Πλεονεκτήματα: "Unexpected food/snacks that were provided.Good crew and the plane was on time."
Μειονεκτήματα: "Poor boarding process. Plane change caused poor seat selection after they changed the seats that we paid extra for. Very little leg room for an overseas flight."
Πλεονεκτήματα: "Nothing about it"
Μειονεκτήματα: "They didn't even take us!"
Πλεονεκτήματα: "Friendly crew. Food was good. Good take off and landing."
Μειονεκτήματα: "Seats. They were extremely too small and tight. Made very hard to move or try to sleep during the long flight. I think they definitely need to be wider. Hard to sit side by side with others. Had to keep my arms in front of me or I would be pushing the other person. I know all airlines are pretty much the same...but it shouldn’t be."
Μειονεκτήματα: "We missed our flight going to Geneva from new York and so automatically lost the return portion of our flight. So had to totally rebook. The people at the Swiss air counter were not very helpful."
Πλεονεκτήματα: "Swift ride - no frills- the chocolate square was delicious."
Μειονεκτήματα: "Getting off directly onto the tarmac with no gate access- glad it wasn't raining!"
Πλεονεκτήματα: "Great service"
Μειονεκτήματα: "Super slow boarding. Long lines at check in"
Πλεονεκτήματα: "They are the best airline flying to Boston."
Μειονεκτήματα: "The seats in economy were unbearable for anyone of normal size, as I am. It is not possible to sit in even bare comfort in them. Obviously I'll have to find another airline or factor a size upgrade into the price"
Πλεονεκτήματα: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "I love everything. The aircraft was spacious and clean. The crew excellent and the food very good."
Μειονεκτήματα: "I wouldn't say didn't like something but we had to wait 40 min over the time we were suppose to take off. And this is notbody s fault but it was ind of long..."
Πλεονεκτήματα: "We arrived early"
Μειονεκτήματα: "No entertainment, no pillows or blankets, uncomfortable seats"
Πλεονεκτήματα: "Nice, clean and modern airplane with great service"
Πλεονεκτήματα: "Friendly crew, decent meal, and above-average entertainment systems"
Μειονεκτήματα: "Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare."
Μειονεκτήματα: "Never happened because I was rerouted through Istanbul. And for anyone checking Istanbul is 3 hours in the wrong direction to my ultimate destination."
Πλεονεκτήματα: "Crew was very nice"
Μειονεκτήματα: "Make sure they check the flight before they make passengers aboard like my seat, I had to travel for 10 hours in same position & even flight attendants couldn't help because the flight was packed I understand but I did suffer"
Πλεονεκτήματα: "Modern air planes, plenty of leg room, comfortable seats, good service, USB outlet"
Μειονεκτήματα: "Food wasn't so good, I ordered a Vegan meal and got the Vegetarian one"
Πλεονεκτήματα: "A very short flight."
Πλεονεκτήματα: "Terrific flight. All on schedule"
Πλεονεκτήματα: "The food"
Πλεονεκτήματα: "Boarding was very quick and efficient. Seating arrangements were nice pretty average overall."
Μειονεκτήματα: "The crew was terrible. Young and in experience was on thing. But worse was they did the bare minimum and then hid out in the back for the rest of the flight. They served a weird cheese sandwich mid flight and would roll their eyes if you asked for water. The food selection and taste was bland or way too salty."
Πλεονεκτήματα: "EVERYTHING'S Good to come back home"
Πλεονεκτήματα: "Loved the entertainment. Food was great!"
Μειονεκτήματα: "There was no indication of what line went where while in the boarding process. Nobody told us that we needed to get a blue stamp (??) on our boarding ticket, for what I still don't know. So then we needed to get in ANOTHER line and get the stamp and then stand in line AGAIN just to get on the plane! For being Swiss you'd think you'd have this part down AT LEAST! Boarding by seat number would have been a better idea. Everybody was all over the place getting their bags stored above."
Πλεονεκτήματα: "The service , the hospitality and kindness"
Πλεονεκτήματα: "I am a big guy but the interior of this plane is laid out for more room than commuter flights are in the States. The window seats sit further off the wall so there is room for my shoulders to not be forced into the wall."
Μειονεκτήματα: "When getting our meals the flight attendants didn't ask anyone to move their seats back up so it was difficult to eat since there was no space."
Πλεονεκτήματα: "Flight attendants were sympathetic and helpful."
Μειονεκτήματα: "Delay after the pilot ensured we would arrive on time with the delay."
Μειονεκτήματα: "Missed my fight, not by my Folt(big accident on highway 80) .. Paid 400$ fee for next connecting flight, but first they told me I have to buy new ticket. My laguage was shipped only to Zurich, but destination was Vienna.. so they didn't let me on connecting flight.. It took another 3hours dealing with people from Swiss airlines(great service"
Πλεονεκτήματα: "Time of flight"
Μειονεκτήματα: "Food and entertainment were not good. Person next to me smelled bad"
Πλεονεκτήματα: "People were friendly."
Μειονεκτήματα: "Boarding was little confusing"
No very good
Πλεονεκτήματα: "Check in was swift"
Μειονεκτήματα: "Friendlier approach from the crew"
Πλεονεκτήματα: "."
Μειονεκτήματα: "."
Πλεονεκτήματα: "Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection."
Μειονεκτήματα: "I expected more from airlines lake Austrian."
Πλεονεκτήματα: "The crew was so friendly"
Πλεονεκτήματα: "The flight attendants were quite personable and engaged."
Πλεονεκτήματα: "Crew, seat"
Πλεονεκτήματα: "Awful airline. Will never get tickets through you again."
Μειονεκτήματα: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."
Πλεονεκτήματα: "crew was great ,seats was better than good"
Μειονεκτήματα: "nothing"
Μειονεκτήματα: "Was very satisfied with everything."
Μειονεκτήματα: "Everything"
Πλεονεκτήματα: "Curious crew."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "All good"
Πλεονεκτήματα: "Crew was friendly and helpful, food was tasty and flight was nice and smooth."
Μειονεκτήματα: "It would be wonderful to have all seats the same as first class for a long distance flight."
Μειονεκτήματα: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."
Πλεονεκτήματα: "Safe trip"
Μειονεκτήματα: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."
Πλεονεκτήματα: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Μειονεκτήματα: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."
Πλεονεκτήματα: "I liked that the plane eventually came..."
Μειονεκτήματα: "That the plane was an hour late..."
Μειονεκτήματα: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Μειονεκτήματα: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Μειονεκτήματα: "We had a delay of nearly two hours."
Πλεονεκτήματα: "Timing flight people working very nice and hospitality"
Μειονεκτήματα: "Na"
Πλεονεκτήματα: "The flight was comfortable and very timely."
Μειονεκτήματα: "Very little leg room."
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "I have to pay for food or drink"
Πλεονεκτήματα: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"
Πλεονεκτήματα: "Very nice crew."
Μειονεκτήματα: "Buses to aircrafts. No snack on short flights."
Μειονεκτήματα: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."
Πλεονεκτήματα: "Very organized airline. Friendly staff."
Πλεονεκτήματα: "The food was good"
Μειονεκτήματα: "Everything was fine"
Πλεονεκτήματα: "Good place for the legs"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Spacious aircraft. Polite crew. Even good food. On time."
Μειονεκτήματα: "Food I think getting worse."
Πλεονεκτήματα: "I like the food , service and clean airplane."
Μειονεκτήματα: "Both flights were delayed. Food selection was poor."
Μειονεκτήματα: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"
Πλεονεκτήματα: "Everything was excellent!"
Μειονεκτήματα: "The flight from Budapest to Vienna was delayed so we missed our connection to Tel Aviv. The behavior of the ground staff who were supposed to assist us was outrageous. They behaved like a low cost company with one answer to any request, and this is the word "NO". It does not seem logical that we ever go with Austrian again. We do deserve a compensation for the delay and the behavior."
Μειονεκτήματα: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"
Πλεονεκτήματα: "Most of the crew were nice. Efficient."
Μειονεκτήματα: "Ridiculously small seats and legroom."
Πλεονεκτήματα: "just excellent!!!"
Πλεονεκτήματα: "The staff should speak english and albanian from pristina to austria or from pristina to turkey its abvious they are albanians %95 of them and elderly who dont speek any other language but albanian"
Πλεονεκτήματα: "Pleasant flight crews on all flights."
Μειονεκτήματα: "Cramped seating in coach."
Πλεονεκτήματα: "No unnecessary waiting. Excellent service!!!"
Μειονεκτήματα: "The delay in take-off"
Μειονεκτήματα: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"
Μειονεκτήματα: "The website is a horror, particularly from an iPad. Trying to web checkin was an arduous battle. Obviously the consumer is the least important factor in the lack of managing the product. I avoid Austrian for that simple reason. Crew polite. Pilot informative."
Μειονεκτήματα: "It was almost 2 hours delayed"
Μειονεκτήματα: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."
Μειονεκτήματα: "At 11h30 of 14/9 we (HOANG MINH CHAU and NGUYEN SI THANH) were standing at the ticket counter in Vienna and we could not check in due to no payment yet for the ticket and so the reservation has been cancelled. Due to this reason we had have to buy new tickets at the airport ticketing counter. So please sort out your problem with the airline and get back to me. From my bank the payment has been done yet to you. We had have double pay for one trip."
Όλα ήταν πολύ καλά.
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals"
Μειονεκτήματα: "Food, entertainment program, pillows and blankets would have been nice,"
Μειονεκτήματα: "There were a couple of flight delays. Other that that, I love Lufthansa."
Μειονεκτήματα: "The airline lost our bags!"
Πλεονεκτήματα: "TSA in Philadelphia were very rude and aggressive. This is not Lufthansa's fault, but LH can at least pass on word that their passengers were hassled unnecessarily by TSA personnel."
Μειονεκτήματα: "See above."
Πλεονεκτήματα: "Reliable airline."
Μειονεκτήματα: "Overly strict on luggage size and weight. I’m talking about 0.1 kg difference. I was attempted twice to check the only small case I have, which is an exact fit to Lufthansa standard. Very annoying. Won’t fly LH again. British Airways is a lot better."
Πλεονεκτήματα: "amazong"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew was excellent"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Crew was very professional and efficient! Flight was fairly on time"
Μειονεκτήματα: "Selection of movies was not the best I've experienced"
Πλεονεκτήματα: "The crew was nice."
Μειονεκτήματα: "The infotainment system could have been better. My system was not working for the first 3 hours and the sound went out after 2 hours of use. Also my blanket was not clean."
Πλεονεκτήματα: "Smooth flight."
Μειονεκτήματα: "More leg room."
Μειονεκτήματα: "Boarding from Nairobi was ridiculous. The plan was extremely uncomfortable."
Πλεονεκτήματα: "smooth as silk flight, beautiful clean comfy airplane. Roomy seats. great entertainment system. Excellent friendly staff. Pretty darn good food. Excellent value."
Μειονεκτήματα: "having to come back from vacation!!"
Πλεονεκτήματα: "Very attentive flight attendants. Two meals served and liquid refreshments offerred multiple times. Entertainment options were great! And patient fellow passengers who listened to a kid scream for most of 9 hours."
Μειονεκτήματα: "Paid for Wifi. Marginal performance at best."
Πλεονεκτήματα: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "We missed our flight bc our luggage was stuck on the plane for 1.5 hours and we missed our connection. After running around the airport, waiting on the phone for over 2 hours and in line for 45 minutes, we are booked on a later flight and hope to get home tonight."
Πλεονεκτήματα: "The plane was very clean and I appreciated when the crew asked passengers have their seats in a normal upright position during meal times as there is very little space when the seats are reclined. We can hardly get out of our seats when other passengers need to go to the restrooms."
Μειονεκτήματα: "The crew was rather cold; I got the feeling they were doing their jobs but not in a warm and customer friendly oriented way, may be because I was in Economy. I was surprised by the lack of space in economy for such a long Haul flight in an A 380."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Efficient boarding process"
Μειονεκτήματα: "Only got a cookie for food"
Μειονεκτήματα: "Didn’t like the breakfast at all"
Πλεονεκτήματα: "Staff were nice and friendly."
Μειονεκτήματα: "The plane was dirty. The seatback was not clean, and the tray table was stained. The 9-hour flight did not have any USB ports or outlets for charging. The touchscreen did not work well, and my seat would not move forward or back without me pushing or pulling it. This"
Πλεονεκτήματα: "The flight attendants were very attentive. It's clear they hire for people with high EQs."
Μειονεκτήματα: "Not enough leg room. Media box under the seat in front of me so no room to put my carry on under the seat. Also, breakfast was skimpy. Some fruit and a muffin."
Πλεονεκτήματα: "Courteous staff, good in-flight entertainment, efficient boarding and deboarding, lots of space on the flight"
Πλεονεκτήματα: "I liked the seats, the space for our legs and the crew members"
Πλεονεκτήματα: "Upgraded seats from PHL to FRA, which was great. Had a lot of legroom. Very nice staff, comfortable flight"
Μειονεκτήματα: "Very small legroom from Frankfurt to Budapest. When you are 5’11 it’s hard to fly . The prices i have to pay all the time to upgrade only because I am tall is out of control. It adds hundreds to my flight cost when the prices are already high."
Πλεονεκτήματα: "Fight attendants' courtesy"
Πλεονεκτήματα: "It was clean and it was on time."
Πλεονεκτήματα: "The food was good."
Μειονεκτήματα: "Flight was not on time. They did not even make arrangements for connecting flights after knowing we would be late. Airhostness looked like they did not care about anyone in general got a negative vibe from her."
Πλεονεκτήματα: "Flight on time"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "I missed my dlight from Chicago to Nashville because the flight was late"
Πλεονεκτήματα: "Darned site more comfortable than the first leg of the journey."
Μειονεκτήματα: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"
Πλεονεκτήματα: "Drinks and great stewardesses"
Μειονεκτήματα: "No phone charger."
Πλεονεκτήματα: "General quality and competence."
Μειονεκτήματα: "I find the seats in Economy rather uncomfortable (Premium Economy is way better, but too expensive for me)."
Πλεονεκτήματα: "Food was pretty good except for breakfast. Hospitality is great. Wish there was more access to water."
Μειονεκτήματα: "Big passengers sitting near smaller passengers is annoying as they encroach on the limited space that exist and armrests suck as per usual."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Better boarding procedures. Everyone lined up at once and it took forever. What happened to boarding by rows? Also, paying an extra $35. for booking a seat is a total rip off. I usually fly Air France and have never had to buy a seat in coach."
Μειονεκτήματα: "Very small narrow seats in business class on this flight."
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Food is very good for airlines"
Μειονεκτήματα: "No entertainment set unless you have a tablet"
Πλεονεκτήματα: "Overall it was a great experience."
Μειονεκτήματα: "Flight was late causing us to miss our connection to Las Vegas, NOT HAPPY"
Πλεονεκτήματα: "Excellent service"
Μειονεκτήματα: "Every thing is excellent"
I had a great flight ✈️
Μειονεκτήματα: "Everything was perfect I’m so glad to have another airlines besides American I will highly recommend your airlines to all flying abroad"
Μειονεκτήματα: "Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed."
Μειονεκτήματα: "All good."
Μειονεκτήματα: "Food was awful."
Μειονεκτήματα: "Gate agent talked me into checking a piece of luggage. Lost 3 pieces of luggage for 2 days. Plane was late so very stressful making our connection. Had to run thru Heathrow."
Πλεονεκτήματα: "I did not"
Πλεονεκτήματα: "Seats are comfortable, head rest is adjustable, good leg room, nice entertainment selection and no extra charge for adult beverages!"
Μειονεκτήματα: "When we arrived at London Heathrow, there was no gait, no stairs, and no buses to transport passengers to the terminal. We were stuck on the plane for an hour waiting. The crew was helpful in keeping everyone informed and let us know they called the airport staff multiple times for the stairs/buses to get us off and those with connections (me) going. The crew was frustrated too."
Μειονεκτήματα: "Never took the flight because BA would not rebook me on a later flight after delays on their side caused me to miss my original flight, even though there were seats available on the later flight. This cost me a lot of time and money, but BA made out like bandits -- selling my original seat, and then selling out the next flight (because the delay!). Nice rip-off."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Entertainment and food were terrible. Plane was filthy and ancient. Crew was inattentive and we were treated poorly for bringing a child’s seat on the plane. It was hot the entire 9 hour flight. I will pay extra not to fly BA again."
Πλεονεκτήματα: "Speedy and friendly service from crew"
Μειονεκτήματα: "Flight was delayed. Not their fault; French traffic control strike"
Πλεονεκτήματα: "We got to London safely"
Μειονεκτήματα: "This was a two leg flight. The British Airways leg between Athens and London was one of the worst flight I have had in the past few years. I will never fly BA in within Europe again! Passengers are required to pay for a glass of water The flight reminded me of attending a professional sporting event. The flight crew is turned into food, beverage, and merchandise vendors. London Heathrow Airport is one of the worst international airports in Europe."
Μειονεκτήματα: "Not enough legroom. Seats with more room are priced 100€ more, as if we should be paying for being a bit taller. Again, too cold. One or two degrees up would have been comfortable. The entertainment system is a bit clumsy and has odd choices. SAS planes are better in that department for example."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "We waited in the plane for 5 hours and ended with a cancelled flight. We were rebooked out of Oakland the next day. Missed an entire day in Rome for our honeymoon, lost a night at a hotel, and lost money on a tour."
Πλεονεκτήματα: "Quick boarding, smooth flight"
Μειονεκτήματα: "Delayed takeoff. Food lower quality than expected"
Μειονεκτήματα: "Don’t do it!! Totally disorganized airline with uncomfortable seats."
Πλεονεκτήματα: "The boarding process was smooth."
Μειονεκτήματα: "The food was terrible."
Πλεονεκτήματα: "Crew was nice, food quality good"
Μειονεκτήματα: "Single Breakfast bar for breakfast was pretry minimal"
Μειονεκτήματα: "We had to go back to philadelphia after flying for 2.5hoyrs, landing at Bangor, waiting for the maintenance team to figure out the problem. We then had to wait for another flight for 4h before being able to go to paris.."
Μειονεκτήματα: "I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA."
Πλεονεκτήματα: "Food was good."
Μειονεκτήματα: "My wife had a tall guy on one side whose knees spilled over into her. She also had a tall guy in front of her who fully reclined his seat. She felt like she was in a coffin. She had to get up and walk around to get some air. The seats are too close on this 747 that no one should have to fly it. ."
Πλεονεκτήματα: "Flight attendant were pleasant"
Μειονεκτήματα: "Small seats and little leg room....and I have short legs"
Πλεονεκτήματα: "The crew was great"
Μειονεκτήματα: "Didn't like the 2 hour delay. Had to wait on the runway because of lack of organization at the london airport."
Πλεονεκτήματα: "It wasn't a BA flight, but AA. Confusion reigns!"
Μειονεκτήματα: "seats were tiny"
Πλεονεκτήματα: "Many entertainment options, food was tasty."
Μειονεκτήματα: "Movie options were not new releases"
Πλεονεκτήματα: "Staff was excellent"
Μειονεκτήματα: "Seats were very cramped"
Μειονεκτήματα: "Our vegetarian food was not available as requested."
Πλεονεκτήματα: "Plane had a bit more legroom than others I've been on recently. That was a pleasant surprise"
Μειονεκτήματα: "Airlines in general need to do a better job of controlling the boarding process (using the groups to board) and controlling the amount of luggage people bring on. Peoples definition of a "personal item" are skewed."
Πλεονεκτήματα: "Courtesy, professionalism, cleanliness."
Πλεονεκτήματα: "The variety of in-flight entertainment options. The headrests. The staff was particularly helpful and courteous."
Μειονεκτήματα: "I thought I was supposed to get a free meal and was never offered that or even a complimentary beverage. The flight attendants allowed a group of four passenger to stand during almost the entire flight in the aisles and in my row, making it difficult for people to get around them and didn't allow for an enjoyable flying experience."
Πλεονεκτήματα: "Food was good."
Μειονεκτήματα: "Offer more water throughout the flight"
Πλεονεκτήματα: "Good service friendly cabin crew"
Μειονεκτήματα: "Food"
Μειονεκτήματα: "No direct communication. Really bad"
Πλεονεκτήματα: "Timely"
Μειονεκτήματα: "The seats are too comfortable"
Μειονεκτήματα: "The flight was delayed over 2 hours after already being there for a 4 hour layover."
Μειονεκτήματα: "Lost luggage!!!"
Μειονεκτήματα: "smallest coach I have ever been in. very squished and I was next to my wife at 95 lb and a skinny young man who took no room at all. I am only 5'9" 170. But thats how the flights get so cheep"
Πλεονεκτήματα: "Punctuality"
Μειονεκτήματα: "I bought an extra piece of laugagge and I had problems on both check in processes because I wasn't shown on the system."
Πλεονεκτήματα: "The audio did work for movies"
Μειονεκτήματα: "I felt very warm and uncomfortable"
Πλεονεκτήματα: "Have not flow BA in ages. The service was much better than recent US domestic carriers. Everyone tried to be helpful and the entire experience was much less like a "cattle car" than I was expecting."
Μειονεκτήματα: "My preferred Food selection unavailable"
Πλεονεκτήματα: "Food options were great! Very good value"
Μειονεκτήματα: "Boarding was delayed and unstructured"
Μειονεκτήματα: "The crew was late which delayed our flight."
Πλεονεκτήματα: "Crew were nice and friendly,"
Μειονεκτήματα: "I missed my connection cause the first flight was delayed and so I had to spend the night at the girls traveling alone with 2 little children, no change of clothes! This is the second year in a row this happen to us with the same flight Venice-Philly-Phoenix. I will not fly aa next year, because it was a big inconvenience, plus I had to reschedule my work appointment as well and rearrange pick up from airport."
Μειονεκτήματα: "Three hour delay put me in Orlando really late (and I had two hour drive home)."
Πλεονεκτήματα: "Flight attendants were great."
Μειονεκτήματα: "Boarding was a little rough."
Μειονεκτήματα: "not enough room with the existing seating"
Μειονεκτήματα: "Flight left an hour late. Cramped seat. Only one drink service on a 4.5-hr flight. Disappointing."
Πλεονεκτήματα: "The set was super comfortable"
Μειονεκτήματα: "Everything was excellent"
Μειονεκτήματα: "Food had little taste. Movies were not that current and selection was sparse"
Πλεονεκτήματα: "It was too hot in the airplane, and we were sweating. No leg room, no screens, I asked for water and didn't get"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Food at Air Canada. Very bad."
Πλεονεκτήματα: "Issues caused by weather, otherwise flight was fine."
Μειονεκτήματα: "delay, changing the plane, no food"
Μειονεκτήματα: "Movie options were extremely limited"
Μειονεκτήματα: "Flight was late departing"
Πλεονεκτήματα: "The plane was unable to board on time ,the cabin was too cold. That was a hitch well managed but with a seat near the rear of the aircraft only food option was cup of soup rehydrated with hot water or snacks. May be better food provision could be implemented."
Πλεονεκτήματα: "Crew we're very accommodating and friendly."
Μειονεκτήματα: "Seats extremely narrow and back support non-existent."
Μειονεκτήματα: "The television screen with on-board entertainment options didn't work properly, so I was unable to watch movies/television or play games. This was disappointing as it was a fairly long flight."
Πλεονεκτήματα: "Great service, and no issues to report."
Μειονεκτήματα: "After my checking-in, I was told I was not allowed boarding without an eTA, which was never informed me before. And I could not get an eTA at that time. Terrible! I am seeking for a compensation from Air Canada. If only you could help."
Πλεονεκτήματα: "Service of staff"
Μειονεκτήματα: "Lost my baggage and all of my flights where late causing me to miss one of my connections"
Μειονεκτήματα: "We were delayed over an hour in total"
Πλεονεκτήματα: "Crew was kind, helpful, respectful."
Μειονεκτήματα: "Not very comfortable."
Μειονεκτήματα: "I am glad I survived this experience. It was worse than PanAm flights in the 1980s... no TV, basic care ... except PanAm served better food. I was really sorry for the flight crew that they have to serve on this plane."
Πλεονεκτήματα: "We did not make it to this flight since it was cancelled"
Μειονεκτήματα: "We were rebooked on a flight with a short connection to London and they bumped us off that flight claiming that they could not get our bags in on time. Very poor customer service."
Πλεονεκτήματα: "Nothing - I didn't end up going to Toronto."
Μειονεκτήματα: "The flight was overbooked and I was forced to take a different flight. Ruined my plans in Edmonton that day. Last time I use air Canada."
Μειονεκτήματα: "I had to delay my whole trip one day as the fight was late by 5 hours. I had made specific plans to reach delhi on April 21. Since I am a physician, it wasn't easy to arrange coverage so I could make it to delhi for a particular event. And this delay in flight was a major disappointment and made all the effort futile."
Πλεονεκτήματα: "Pleasant boarding and service crew"
Μειονεκτήματα: "No leg room, silly ambient light"
Πλεονεκτήματα: "Again, ground crew took good care of me and saw me to the baggage pick-up. You have lovely staff."
Πλεονεκτήματα: "Oft times Air Canada crews can be a bit less than friendly/hospitable but this crew were smiling, friendly and I thought very above average for an Air Canada crew"
Πλεονεκτήματα: "Overall smooth flight"
Μειονεκτήματα: "Sits are a little cramped"
Πλεονεκτήματα: "My flight to Toronto arrived late which meant there would be no way for me to catch my connecting flight to North Carolina. An Airline rep was already waiting for me out of the terminal, with tickets for a new flight the next morning, a ticket for one night at one of the airport hotels(dinner included) and meal vouchers for the airport. This would have never happened with any US based airline."
Πλεονεκτήματα: "Crew was helpful"
Μειονεκτήματα: "Didn't like the delay Had to check carry on"
Μειονεκτήματα: "I wouldn't say the crew service was nice. It was just ok. They kept leaning over passengers more than just a bit. They were disorganized and even though the food was for sell, the selection was very very limited. It was not like "I would like this", it was more like "well, what do you have"?. Finally, the landing was pretty rough."
Πλεονεκτήματα: "The smooth take off & landing"
Μειονεκτήματα: "Too hot and cramped"
Πλεονεκτήματα: "Tv options"
Μειονεκτήματα: "I'm only 5'10" and my knees were digging into chair in front of me. Also, we had everyone boarded about ten minutes early (which is awesome) and we were told we would leave a bit early, but then sat there for about 15 minutes and departed even later due to long line for take off."
Πλεονεκτήματα: "Direct flight"
Μειονεκτήματα: "They were weighting carry on luggage. My luggage was was 22pound and they asked me remove one pound. Plain redicules. They don't provide any snack. West jet is much better option. They have screen TVs. Very boring . Extremely tight leg space. Air Canada is coping Spirit Airlines since they are monopoly. Not many airlines have direct flights to Montreal. They are taking full advantage of it."
Πλεονεκτήματα: "The flights were on time, the seats were roomy, checkin went smoothly."
Μειονεκτήματα: "The tray tables were filthy, there was food left in the seat pockets. Also there looked like dog feces on the ramp leading to the plane."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "They didn't let me board because I changed the original return ticket paying with a different credit card (still mine)...although they processed the payment and sent me a confirmation ticket"
Πλεονεκτήματα: "Smooth flight"
Μειονεκτήματα: "Some of the crew is not friendly."
Πλεονεκτήματα: "There was enough legroom, as compared to airlines like Cathy Pacific."
Μειονεκτήματα: "All the flight attendants seemed a bit frazzled; I felt guilty for asking for wine with lunch, and you had to either use your own device or pay $10 to access the in-flight entertainment. Even then, I could only watch TV shows on my laptop --you need an app to see movies. Very strange and felt like being in a domestic flight."
Μειονεκτήματα: "There was little seating space. I was unable to fully recline back because the person sitting behind me was too tall. Also had broken/uneven food tray."
Πλεονεκτήματα: "the mounties rock, seriously"
Μειονεκτήματα: "Very poor communication and co-ordination when flight was delayed and then cancelled. Rebooking was only available via the phone, even when at the airport, with a 45 minute hold time. Everyone kept passing the buck to another, and no supervisors were around. Terrible customer service!"
Μειονεκτήματα: "Flights get cancelled or delayed all the time so that's not what was so upsetting. It was the way we were informed about these delays. The staff were jest rude, making a bad experience even worse. Then they lost my bags, couldn't track them, couldn't tell me where they were. And I was flying out to another country for a tour next day so that was very inconvenient. I won't be flying with this airline again. They don't know what good customer service is."
Μειονεκτήματα: "No entertainment system. Very slow boarding."
Μειονεκτήματα: "Long line and not much organization during boarding"
Μειονεκτήματα: "1 bathroom for entire coach class? Consistent line of 4-5 and sitting in the back meant someone standing next to me. Turbulence mandated seating generated overt unhappiness from many passengers."
Πλεονεκτήματα: "I thought the service was excellent."
Μειονεκτήματα: "There were some delays taking off, but I don't think it had to do with the airline"
Μειονεκτήματα: "Flight was delayed four hours. After landing, sat on the runway for one hour waiting for a gate. horrible."
Πλεονεκτήματα: "Our flight was delayed about an hour and a half because of earlier delays in the day and the ground crew and pilot kept us fully informed of the situations as they evolved. Because of the timely updates I did not hear one person complain in my earshot range. Apart from the delay the service was great, as always."
Πλεονεκτήματα: "Oddly, entertainment options vastly superior on this 50-minute flight than on the 7-hour flight."
Μειονεκτήματα: "My flight was cancelled. I had a wedding to attend on Saturday morning and could only be rebooked on a flight the next day at 3:10pm. I wanted to simply cancel the flight that I was automatically rebooked on; however, I have been on hold with customer service for HOURS and can not get through. I have never experienced such terrible customer service."
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Φιλαδέλφεια - Ηράκλειο Πτήσεις
Αναχώρηση:
Φιλαδέλφεια (PHL)Ηνωμένες Πολιτείες
Προορισμός:
Ηράκλειο (HER)Ελλάδα
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1.540€