Πλεονεκτήματα: "Easy boarding, entertainment"
Μειονεκτήματα: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Μειονεκτήματα: "Entertainment system was not working on all seats"
Πλεονεκτήματα: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "Great and friendly crew"
Μειονεκτήματα: "In-flight system had some problems and seats seemed a bit uncomfortable"
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Μειονεκτήματα: "New variety of food"
Μειονεκτήματα: "Seat angle adjustment was not the most comfortable for sleeping."
Πλεονεκτήματα: "I like the comfortable seats"
Μειονεκτήματα: "Service lag a little"
Πλεονεκτήματα: "The whole crew is so kind"
Μειονεκτήματα: "Delta made my whole first flying experience the best."
Μειονεκτήματα: "More options for gluten free food. Always get the same dish"
Πλεονεκτήματα: "crew was great, seats were comfortable"
Μειονεκτήματα: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"
Πλεονεκτήματα: "Yes"
Μειονεκτήματα: "Everything very good"
Πλεονεκτήματα: "In flight entertainment was great"
Μειονεκτήματα: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Πλεονεκτήματα: "The crew was excellent."
Μειονεκτήματα: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."
Μειονεκτήματα: "boarding wasn't good."
Μειονεκτήματα: "Not to be late ,and not to loose my luggege"
Πλεονεκτήματα: "The crew was helpful and accommodating"
Μειονεκτήματα: "The flight was delayed, missed connection, and lost baggage. Subpar."
Πλεονεκτήματα: "Crew was very nice and the food was excellent"
Πλεονεκτήματα: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Μειονεκτήματα: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."
Πλεονεκτήματα: "Over all everything was great, except the bags check in"
Μειονεκτήματα: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Μειονεκτήματα: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Πλεονεκτήματα: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Μειονεκτήματα: "Check in process was easy. The flight attendants are all very helpful and kind."
Πλεονεκτήματα: "Modern aircraft with power, big screens etc"
Μειονεκτήματα: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Πλεονεκτήματα: "Onboard crew was friendly. Dinner was good"
Μειονεκτήματα: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Πλεονεκτήματα: "The staff was very nice and friendly"
Μειονεκτήματα: "One hour delay without any information on embarking and another hour in the plane before departure"
Μειονεκτήματα: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Πλεονεκτήματα: "Crew was very nice and the plane was clean and comfortable"
Μειονεκτήματα: "Worse food I ever had on a flight ( a small bowl of lentils and some bread) Movie selection was poor, although not a big deal"
Πλεονεκτήματα: "Plane was comfortable and new."
Μειονεκτήματα: "Nothing really."
Πλεονεκτήματα: "Easy, fast, comfortable, no hassles"
Πλεονεκτήματα: "The space and the people"
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Μειονεκτήματα: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Πλεονεκτήματα: "Food was excellent and crew was very nice."
Μειονεκτήματα: "Could not check in online before my flight and no zones to board just line up and go apparently."
Πλεονεκτήματα: "It es a good flight back"
Μειονεκτήματα: "Items missing on duty free purchases"
Πλεονεκτήματα: "Crew was nice and responsive"
Μειονεκτήματα: "The overall experience is regular at best"
Μειονεκτήματα: "My baggage was broken"
Πλεονεκτήματα: "Priority boarding"
Μειονεκτήματα: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."
Πλεονεκτήματα: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Πλεονεκτήματα: "Airplane staff were good"
Πλεονεκτήματα: "The boarding process was smooth and the crew friendly. Flight ran on time."
Μειονεκτήματα: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."
Πλεονεκτήματα: "The flight crew and flights itself were great."
Μειονεκτήματα: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Μειονεκτήματα: "Meal choice missing kosher non-gluten combination."
Μειονεκτήματα: "Late...delayed from algiers"
Πλεονεκτήματα: "Food and service"
Μειονεκτήματα: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"
Πλεονεκτήματα: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Μειονεκτήματα: "Business class seats hard. Did not flatten out for sleep."
Πλεονεκτήματα: "Iberia is great"
Μειονεκτήματα: "Great airline Iberia is great"
Μειονεκτήματα: "They lost my suitcase"
Μειονεκτήματα: "My checked bag did not make it to London, and it’s really affected my short stay which requires a lot of traveling around England."
Μειονεκτήματα: "Food, all flights—ugh!! Basically bad school lunches."
Μειονεκτήματα: "Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure."
Πλεονεκτήματα: "I could not travel to Miami due to Iberia did not assigned the seat with my children."
Μειονεκτήματα: "The lack of education and polite of the Stewart is a minus on that airline"
Μειονεκτήματα: "The food"
Μειονεκτήματα: "It was frustrating to have to pay to check only one bag for a long international flight. Fortunately, I had two seats to myself, so it made it easier to be comfortable during the long flight. Food was mediocre, but good enough. Would have preferred more vegetables or fruit than sweets."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "I could not fly"
Μειονεκτήματα: "More space and reclining seats please!"
Πλεονεκτήματα: "Timing, easy boarding."
Μειονεκτήματα: "Nothing"
Μειονεκτήματα: "Επιβίβαση"
Πλεονεκτήματα: "Excellent flight, timely"
Πλεονεκτήματα: "Left on time fast out"
Μειονεκτήματα: "Dos not Get any food"
Πλεονεκτήματα: "It was a very busy due to the fact that we,left 40imutes late and Iberia was also late when we left Madrid but they took care of me to make sure I did not miss the connecting flight"
Μειονεκτήματα: "The food could be better"
Πλεονεκτήματα: "The movie/tv selection was extensive"
Μειονεκτήματα: "I’ve never had such a bad meal on a plane. I don’t expect fine dining but I felt sick to my stomach afterward. My flight sat in by the tarmac for an hour. I only made my connection because that flight was also an hour late. Boarding was really chaotic."
Πλεονεκτήματα: "I had a problem finding ticket number for a return ticket. It took an hour at boarding but Iberia rep. found it and saved the day. She really cared and got the job done. Can't say enough about this Argentine rep. Also this was an international flight and they did Not hassle us about the weight of our carry on. Last year Etihad weighed our purses with a bathroom scale at the door of the aircraft. Outrageous. Slowed boarding for over an hour and cost passengers an average of $150 - $320."
Μειονεκτήματα: "Food was terrible all around. Didn't pass out water during 11 hour flight and all the "good" movies didn't load."
Μειονεκτήματα: "That plane was way to small for that long of a trip! Very very uncomfortable. No leg room and it got worse when the person sitting in front of me leaned his chair back!!!"
Μειονεκτήματα: "Lost luggage and missed my flight to Jacksonville hand to rent a car and drive 6 hrs home"
Μειονεκτήματα: "The plan was too small."
Μειονεκτήματα: "Few movies. Not good food options"
Πλεονεκτήματα: "Fast efficient boarding."
Μειονεκτήματα: "No frills flight. You have to pay for snacks and drinks."
Πλεονεκτήματα: "Time and flight was ok"
Μειονεκτήματα: "The size of the seats"
Πλεονεκτήματα: "Everyone is doing his job correctly and nicely. Nothing special to add"
Πλεονεκτήματα: "seat is comfort"
Μειονεκτήματα: "Your bag people are thieves."
Πλεονεκτήματα: "Seat comfort entertainment and food"
Πλεονεκτήματα: "The AA Tampa crew need to train the IB crew on customer service"
Πλεονεκτήματα: "Philadelphia to London"
Μειονεκτήματα: "Lack of legroom on such a long flight"
Πλεονεκτήματα: "I loved the Madrid airport!! Iberia out of Madrid is lovely."
Πλεονεκτήματα: "Our flight to Bologna via Madrid on Iberia Airlines was wonderful from take off to landing! Friendly, courteous staff. Good food and entertainment."
Πλεονεκτήματα: "Took forever to board. Had to take a bus to plane. Last on, no overhead space."
Πλεονεκτήματα: "The crew was nice and attentive. Leg room in the extra leg room seat was absolutely worth the extra fee."
Μειονεκτήματα: "Connectors always seem to be delayed causing late boarding."
Μειονεκτήματα: "Despite seeing a crew bring 3 pieces of luggage to the plane, since the cargo was closed they turned around and 1 of those was my luggage which arrived a day later. The flight was late departing and then required to circle the airport and then the luggage did not make it."
Πλεονεκτήματα: "Wide bodied aircraft"
Μειονεκτήματα: "No free drinks or snacks"
Πλεονεκτήματα: "Everything was fine but the tight seat 12D from Madrid to T Avivsee"
Μειονεκτήματα: "See above"
Πλεονεκτήματα: "It was nice flight"
Μειονεκτήματα: "I ordered an extra check in bag which got messed up on this flight. Only three movies available to watch"
Μειονεκτήματα: "Staff was not friendly"
Πλεονεκτήματα: "Extremely punctual Friendly staff Comfortable seat design Outstanding entertainment options"
Πλεονεκτήματα: "Flight was on time. Pretty hassle free. Our flight wasn't completely full which helped. International flight so food was served as well as complimentary wine and beer. Would fly with them again."
Μειονεκτήματα: "We paid $30 each way for extra legroom, but our seats did not provide it, and there were no empty seats available in the appropriate rows to correct the error. As happened before the airline pleaded a "change of aircraft" with no extra legroom seats. We were somewhat accommodated by being re-seated in the middle section with an empty seat between us, but this was not what we preferred or needed."
Πλεονεκτήματα: "On time, no hassles. The flight went well."
Μειονεκτήματα: "Didn't have any non meat food available on Good Friday. Apparently, the airline ran out."
Πλεονεκτήματα: "I was safely delivered from New York to Tennessee in pretty turbulent weather."
Μειονεκτήματα: "The craft was small and the seating was cramped, seats were uncomfortable. The flight attendant was very brief with the Safety protocols and really did a poor job of demonstrating how to use the safety equipment provided on the aircraft. This was a disservice to first time flyers."
Μειονεκτήματα: "Waiting for luggage at JFK."
Πλεονεκτήματα: "On time and no hassles"
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Small plane so comforts are limited."
Πλεονεκτήματα: "NOTHING !"
Μειονεκτήματα: "Boarding was a mess. Business was overbooked and Iberia's team at check-in totally clueless and hopeless. During the flight, crew was impolite and unhelpful. Finally, my seat was broken -- and had to be manually inclined."
Πλεονεκτήματα: "Space, meals, movie selection"
Μειονεκτήματα: "N/A"
Μειονεκτήματα: "The entertainment cost money for the flight and the transfer procedure for luggage in Boston was unclear and poorly organized. One of our bags was lost."