Πλεονεκτήματα: "Both flight attendants were excellent"
Μειονεκτήματα: "Everything perfect"
Πλεονεκτήματα: "Price is ok"
Μειονεκτήματα: "Delays of three hours are very bad"
Μειονεκτήματα: "Seats could have been more comfortable. No space. Food made me sick."
Πλεονεκτήματα: "Boarding went well."
Μειονεκτήματα: "Crew could be more attentive. They avoided passengers most of the time."
Πλεονεκτήματα: "Good services in anticipating our next leg"
Μειονεκτήματα: "Delays both in DETROIT and a huge delay in Shanghai."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "All"
Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "Stop charging for checked bags"
Πλεονεκτήματα: "The crew was great."
Μειονεκτήματα: "The flight and crew were great. But I was not able to choose my seat because I purchased an economy flight. I was very uncomfortable. But I was luck that that people that were sitting with me were great."
Πλεονεκτήματα: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."
Πλεονεκτήματα: "Flight was short"
Μειονεκτήματα: "My seat didn’t have a window. The woman who booked it told me there was limited recline, THERE WAS NO RECLINE, and she left out there is no window even though she asked me if I wanted window or isle and I chose window. I felt like I was in a closet. Landing was incredibly harsh."
Μειονεκτήματα: "We were late getting into ATL."
Πλεονεκτήματα: "While biased since I was in First class, everything was enjoyable and as expected of a first class experience. The free Wi-Fi on this flight made it extra special- can’t wait until its standard on all flights!!"
Μειονεκτήματα: "Only real complaint is that Delta doesn’t seem to restrict size of bags taken as carry on and the time wasted but some trying to squeeze their obviously oversized bags into overhead compartments is painful."
Μειονεκτήματα: "The intercom was turned up too loud."
Μειονεκτήματα: "Flight was late."
Μειονεκτήματα: "Friendly crew and lots of good free snacks!"
Πλεονεκτήματα: "seats and entertainment was great"
Πλεονεκτήματα: "The crew work well together."
Μειονεκτήματα: "The boarding process was very inconsistent."
Πλεονεκτήματα: "Crew superb"
Μειονεκτήματα: "Better food at a homeless shelter..ugh.."
Πλεονεκτήματα: "Smooth flight. Everything was great."
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "Plane too cold."
Πλεονεκτήματα: "The food was good The crew was fantastic, friendly and accommodating Flight was on time"
Μειονεκτήματα: "I was near the bathroom.. stank a bit"
Πλεονεκτήματα: "The fact that I was so relaxed."
Μειονεκτήματα: "The food"
Μειονεκτήματα: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"
Πλεονεκτήματα: "The counter assistant change my seats and my wife and me seat together"
Μειονεκτήματα: "Hot cabin"
Πλεονεκτήματα: "Nicest staff"
Μειονεκτήματα: "Nothing at all"
Πλεονεκτήματα: "Plane and staff was comfortable"
Μειονεκτήματα: "Weather delays resulted in me being rebooked on a flight nearly 6 hours later, even though there was a connection within 2 hours"
Πλεονεκτήματα: "Everything went fast & smooth"
Μειονεκτήματα: "No leg room"
Πλεονεκτήματα: "Made the best of a overcrowded messy airport"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "They did take care of the situation in a timely manner and switched my flight were I made it in my time line . Switched to American from Atl. to Houston"
Μειονεκτήματα: "Was informed the flight delay due to equipment ,"
Πλεονεκτήματα: "In flight Wi-Fi and entertainment is nice and helps pass the time."
Μειονεκτήματα: "Boarding was slow, and contributed to a delayed take off to ATL. Flight arrived late and caused a missed connecting flight."
Πλεονεκτήματα: "Comfortable seats in coach Good snacks Friendly crew"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Aircraft appeared to be brand new"
Πλεονεκτήματα: "The crew was extremely nice and helpful."
Μειονεκτήματα: "Small crowded aircraft with minimal overhead storage. The seat pitch was so limited my knees were against the seat in front of me. The tray table couldn’t be lowered completely. Small child behind me kicked my seat during the entire fight."
Πλεονεκτήματα: "We didn’t order food"
Μειονεκτήματα: "Multiple delays in Atlanta"
Πλεονεκτήματα: "Nothing other than it was over quickly."
Μειονεκτήματα: "Seat did not recline at all."
Πλεονεκτήματα: "I love being on a smaller plane/jet! Boarding was painless and I had no problems with my two small bags. Due to a mix-up in seating, I had both seats to myself! We even got in will before the scheduled time! De-boarding took far less time than "regular" plane/jet!!!"
Πλεονεκτήματα: "I liked the selection of movies."
Μειονεκτήματα: "The arrival estimate was off."
Πλεονεκτήματα: "on time, clean, prompt. no problem."
Πλεονεκτήματα: "All I need to say."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "Flight was on time and even landed early. Boarding was seamless with bag tag. Seats were comfy. Crew was professional."
Μειονεκτήματα: "A drink with no napkins? I know airlines need to cut costs but what if I spilled my drink or want to wipe my hands after eating pretzels Delta? You can still provide napkins."
Μειονεκτήματα: "Weather delay"
Πλεονεκτήματα: "Great crew. Good space on my exit row seat"
Μειονεκτήματα: "Seat doesn't recline, though it's considered a "premium" seat. No power either. Ticketing process was crazy - I was not able to get a seat assignment until 5 minutes before boarding. Why? And there was no explanation of the situation. I had to ask, multiple times, what was going on,before I was finally told that I was going to get on, but they just didn't know where. This could be handled much more clearly!"
Πλεονεκτήματα: "Having status. Always on time. They run their schedules like European trains."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Vegetarian option of the food. Constant hydration"
Μειονεκτήματα: "WiFi"
Πλεονεκτήματα: "Seats very comfortable"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Clean, quiet and the staff was attentive."
Μειονεκτήματα: "The meal was average"
Μειονεκτήματα: "Lufthansa disappointed. Seats were incredibly narrow and in both the airports and in the planes, the ability to charge your phone was poor."
Πλεονεκτήματα: "Flight was in time with no delays. Arrived in Germany early!"
Μειονεκτήματα: "The size of the seats is horrible. Can barely move. When the gentleman in front of me declined, his seat actually hit me in the face."
Πλεονεκτήματα: "Comfortable seating, good food served by this airline"
Μειονεκτήματα: "The woman seated next to me had the worst body odor ever and this was a 10 hour flight-nearly brought me to hurl. She was the mother of s flight attendant as well, and was constantly brought amenities from the first class cabin. Really not appropriate for the rest of us in premium economy"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Food was just ok."
Πλεονεκτήματα: "The crew was amazing, courteous and very prompt. The airplane was very clean and comfortable. Very comfortable flight."
Μειονεκτήματα: "A seat in first class would have been even better"
Μειονεκτήματα: "Be on time"
Πλεονεκτήματα: "Great crew, comfortable seat, good food, and food entertainment."
Μειονεκτήματα: "Delayed 20 minutes out of Denver, and when I arrived at my connecting city in Munich I was immediately told I would not make my connecting flight due to customs lines and to reschedule. I walked 5 minutes to customs, no lines, walked another 5 minutes to my gate, and easily made the connection."
Πλεονεκτήματα: "The time between flights was good and the trip was very nice."
Μειονεκτήματα: "Both trips were nice"
Πλεονεκτήματα: "Service"
Μειονεκτήματα: "A little bit turbulence"
Μειονεκτήματα: "Passenger in front of me had her seat back during meal time. Not enough room to eat or maneuver."
Πλεονεκτήματα: "Good service overall. Great crew."
Μειονεκτήματα: "Nothing in particular."
Πλεονεκτήματα: "Touch screen is sharp and responsive."
Μειονεκτήματα: "Food is ok. Used to be better a few years ago when the cuisine had a Southest Asian fusion style."
Πλεονεκτήματα: "The snack/ breakfast was not very good"
Μειονεκτήματα: "Long flight"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Using United with two flights a day out of Charlotte. A mistake. This is not the first time we had problems with United out of Charlotte. We missed our other flights and sate still in Washington and will lose a day of our vacation. United wouldn’t give us a voucher since it was supposedly weather related so I had to spend additional $100 for a room in DC."
Μειονεκτήματα: "Do not use United out of Charlotte they have the worst customer service. With two flights a day you have no options. The other thing is there flight to Washington is so late you can’t switch airlines."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Everything worked very well."
Πλεονεκτήματα: "Flight crew was friendly and attentive. Airplane had good amenities. On time and smooth takeoff and landing."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "Food was good. Flight attendants were good."
Μειονεκτήματα: "Luggage didn’t make it to my final destination . The fact my luggage was lost might have made my reviews of other areas more harsh than actuality"
Πλεονεκτήματα: "The staff and food were exceptional!"
Πλεονεκτήματα: "This was my first trip to Europe and I flew Lufthansa. They really have it together on this airline. From the two meals served to the alcohol option I didn't choose, to the entertainment options on the screens to the attendants onboard. I can't find one fault with this process. I saved hundreds of dollars through this site! I'm currently only to my original destination and will update when I've returned to American soil."
Μειονεκτήματα: "I wish I had a foot rest like those in first class, but then I understand why I don't."
Πλεονεκτήματα: "We had seats in last row 46 during flight to Munich .,it wasn’t enough legroom for me ,mom was ok . Because we were the last people who received dinner we didn’t get any choices , food was just poor for both for us but another passengers were satsifeted Crew was fantastic the best ever ,very pleasant, informative , happy to serve us . I love flighting Lufthansa , they have wonderful people working there ."
Μειονεκτήματα: "Food was poor , but drinks were great."
Πλεονεκτήματα: "Service was good"
Μειονεκτήματα: "None"
Πλεονεκτήματα: "The Lufthansa flight from Charlotte to Munich and then toMumbai was excellent. Punctual, Food and the Service was good.the"
Μειονεκτήματα: "The Air India did not transferred my luggage when I reached there midnight. The Air India Ticket counter opened at 2:30 AM only then they booked my luggage to Bangalore. The luggage was handled very poorly and they broke my Golf Carrier which I bought for $350 in September of 2016. The Airlines wanted to settle for $15 compensation."
Πλεονεκτήματα: "Service was exceptional and prompt"
Πλεονεκτήματα: "I am in love with these guys! They made me feel very welcomed and proved that German quality is the highest one. The crew was just brilliant! Incredible comfort. Thank you!"
Πλεονεκτήματα: "The boarding was fast and effective"
Μειονεκτήματα: "The plane arrived late and I had to rush through Munich airport to make the connection. But the luggage arrived with me."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Left in time, arrived too early"
Μειονεκτήματα: "Boarding took a lot of time"
Μειονεκτήματα: "Late one hour. Apparently equipment failure"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Hasn't happened. Still waiting."
Πλεονεκτήματα: "Crew on board were excellent."
Μειονεκτήματα: "There was a 40 minute delay in the Athens airport, which precipitated a race to catch the connection in Munich to Boston. Also, the food was below par. Nothing you'd get from the old Lufthansa..."
Πλεονεκτήματα: "See comments above."
Πλεονεκτήματα: "There was plenty of room (even in economy), good food, and a friendly staff. I enjoyed having my own TV screen where I could watch movies and listen to music. I've traveled to Europe several times and Lufthansa is the best airline!"
Πλεονεκτήματα: "The crew was great and loved the pre boarding with my children."
Μειονεκτήματα: "That had to be the most uncomfortable flight to France I have been in. There was no leg room at all."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Everything on time"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Staff was friendly"
Μειονεκτήματα: "can't think of anything"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Μειονεκτήματα: "N/A because we missed the flight."
Πλεονεκτήματα: "On time and a safe flight."
Μειονεκτήματα: "Flying ECONOMY appears to be getting worse as time goes on. I have flown Lufthansa before and was very pleased .... but lunches/dinners served with cold wet bread leaves a lot to be desired. Also, when the individual in font of you reclines their seat, it becomes almost impossible to eat your meal. Overall still better than other airlines ... but clear that economy seating is like sitting in the back of the boat with little regard for the passenger."
Μειονεκτήματα: "Not losing my luggage"
Πλεονεκτήματα: "nothing"
Μειονεκτήματα: "the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight"
Πλεονεκτήματα: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."
Πλεονεκτήματα: "The crew was amazing. The food was good"
Μειονεκτήματα: "Boarding process could have been smoother"
Πλεονεκτήματα: "I liked the window seat."
Μειονεκτήματα: "They didn’t talk much about the landing card."
Μειονεκτήματα: "Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights."
Πλεονεκτήματα: "Was on time! Not croweded!"
Πλεονεκτήματα: "Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again"
Πλεονεκτήματα: "I got an extra blanket."
Μειονεκτήματα: "We waited on the runaway for 3 hours without any service, not a sip of water. When I finally arrived in Helsinki, I missed my connection to Riga and was rescheduled for a flight 6 hours later even though there were two flights leaving before then. Also I requested vegetarian meal online, but was not served vegetarian. They did not have any extras."
Μειονεκτήματα: "Finnair used to be a good airline but it has deteriorated significantly. The flights are expensive but uncomfortable. The airline uses every opportunity to save money and charges through the nose for everything. The morale of the crew is low."
Πλεονεκτήματα: "I really enjoyed the whole flight - Finnair is definitely one of the best airlines."
Μειονεκτήματα: "I wish there was a bigger choice of classical music in the entertainment program."
Πλεονεκτήματα: "Everything was well organized and on time. Good meals! Price was fabulous!"
Μειονεκτήματα: "Seats in economy were small and my husband and I are not small. Usually international flights are roomier."
Πλεονεκτήματα: "Crew were great / free wine !"
Μειονεκτήματα: "Crowded and chaotic boarding"
Πλεονεκτήματα: "Friendly attendants who made the flight very pleasant with their smiles and their service"
Μειονεκτήματα: "Aging interior and seats of plane were not good at all."
Πλεονεκτήματα: "Its a short ride."
Μειονεκτήματα: "Short ride."
Πλεονεκτήματα: "The flight was good! Much better than US domestic carriers with comfortable seats and a good layout to the aircraft."
Μειονεκτήματα: "Food was good, not great. Crew was attentive but missed being great by one notch and the flight could have been faster. All trifling details. But overall... If they didn't run out of chicken on the flight"
Πλεονεκτήματα: "Friendliness of staff"
Πλεονεκτήματα: "Stuff"
Μειονεκτήματα: "Lack of snacks"
Μειονεκτήματα: "Nice flight, nice crew"
Μειονεκτήματα: "They run out of food choices by the time they got to me."
Μειονεκτήματα: "Flight was late, I had to spend my own money to go to another airport, because I was late to my flight, so they had to re-book it. Awfull experience. A lot of stress"
Πλεονεκτήματα: "No frills but efficient"
Μειονεκτήματα: "Food choice limited"
Πλεονεκτήματα: "Crew service is excellent"
Μειονεκτήματα: "Sitting in the cramped economy seats was a 9 hour torture"
Μειονεκτήματα: "not enough foam in padding, cheap seat bottoms"
Πλεονεκτήματα: "Service was exquisite"
Μειονεκτήματα: "No wifi"
Πλεονεκτήματα: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
Μειονεκτήματα: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."
Πλεονεκτήματα: "Flight was not packed, plenty of overhead space and seamless boarding process getting on. Crew was attentive. Food not bad."
Μειονεκτήματα: "Entertainment selection was very poor and I sat there bored. Plane seemed a little old."
Πλεονεκτήματα: "Good flight--and a PERFECT super-smooth landing."
Πλεονεκτήματα: "Great crew and service"
Μειονεκτήματα: "Uncomfortable seats. Not only no space to get comfortable but the seats themselves are not comfortable. We had better constructed seats on the hopper from Edinburgh to London. It is unconscionable that long flights are so uncomfortable!"
Μειονεκτήματα: "announcement in English hard to understand"
Πλεονεκτήματα: "Everything well organized"
Μειονεκτήματα: "None"
Πλεονεκτήματα: "On time , excellent service"
Πλεονεκτήματα: "Schedule is on time."
Μειονεκτήματα: "Food was not much excting and seat distance was rather short, making uncomfortable."
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Seats are uncomfortable."
Μειονεκτήματα: "This was booked as British Airways, but ended up American Airways. The food was cold and had to be reheated, the plane was worn, overall this was one of the worst flights to Europe ever. I did not book American, just got duped into it, but now I will make sure I will never fly American again."
Πλεονεκτήματα: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."
Πλεονεκτήματα: "The crew was incredibly helpful and accommodating when we discovered that I was not registered for a vegetarian meal. Bebe crew make sure that was taken care of and we're very very friendly in the process"
Πλεονεκτήματα: "I was very pleased with the overall experience on the flight from London to Charlotte. The flight itself was very pleasant, the crew very accommodating, & the food, snacks & beverages very good. The entertainment provided was certainly suitable for my tastes & kept me occupied for the majority of the trip. There was also blackout time provided for sleeping. The seats were a little cramped, but overall I rate my experience as very good."
Πλεονεκτήματα: "It was cancelled"
Μειονεκτήματα: "It was cancelled"
Πλεονεκτήματα: "Very relaxing, enjoyable flight. Entertainment was great with many different options to choose from (music, tv, movie, games). The plane was not full and I had the entire row to myself, making the flight that much more comfortable. Awesome crew that was attentive and friendly. Probably one of the best flights I've ever been on. Thanks!"
Πλεονεκτήματα: "Everything was good ,plane was on time,food was good for Airline food and was clean."
Μειονεκτήματα: "The crew was pleasant but they needed to smile more . Other than that everything was good."
Πλεονεκτήματα: "I was not well and at the check in the lady was kind to change my seat ..."
Μειονεκτήματα: "I order a special meal ....no meal for me on the plan ."
Πλεονεκτήματα: "Everything else"
Μειονεκτήματα: "Both the British Airways attendant who check me in in Chicago, and the British Airways attendant who checked me in in London, were not paying attention to my final destination and did not mark my luggage for my final destination."
Πλεονεκτήματα: "Brilliant direct flight"
Μειονεκτήματα: "The cost could be a lot cheaper"
Πλεονεκτήματα: "Crew was nice and boarding was on time"
Μειονεκτήματα: "entertainment on the A330 is so sluggish people think the screen is not working correctly pushing harder and harder on the screen making it uncomfortable for the people in front of them. Food is as usual: Not very healthy and always the same."
Μειονεκτήματα: "The movies shown were not great and there were no TV screens in the headrests. Also, you have to pay for soda. Only coffee, tea, and blueberry juice is complementary. Our bags were also lost on this flight, or never made the connection from our previous flight."
Πλεονεκτήματα: "The staff was very kind."
Μειονεκτήματα: "If I'm paying for a trans-atlantic flight (at a fee of $1,000), I shouldn't be stuck on a plane that is used for domestic flights,and thus does not have the space nor the comfort of a larger plane. And, if this flight is not going to offer the amenities accustomed to a typical trans-atlantic flight (such as in-seat TV), then the price should be substantially cheaper. I will be complaining to the airline itself for this, and may not fly this airline again."
Πλεονεκτήματα: "Flight attendants were grumpy, food was horrible (even for airplane standards), entertainment selection subpar and boarding was confusing (i.e. they was a group "b" and a group "2"- both different? ) received no nice comforts such as eye mask, etc"
Πλεονεκτήματα: "Despite the turbulence the pilot did his best and we had as solid of a ride as possible. Seats were very comfortable and flight was on time, couldn't ask for anything more!"
Πλεονεκτήματα: "Such a delightful flight."
Μειονεκτήματα: "Departure late by 25 minutes!!"
Πλεονεκτήματα: "Sarah the Cabin Manager was amazing."
Μειονεκτήματα: "The business seats are horrible"
Μειονεκτήματα: "My flight was serviced by British Airways. The temperature in the cabinet was very warm and there were no fan controls. The seats are very narrow. Miserable 9hr flight from London to Denver"
Πλεονεκτήματα: "Lovely staff"
Πλεονεκτήματα: "Service and drinks"
Μειονεκτήματα: "Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on..."
Μειονεκτήματα: "This was not a low cost flight such as Ryan Air, etc. I expect British Airways to provide at least complimentary water, which they did not! Come on! For $240 per ticket you could at least offer a free glass of water and a pack of peanuts."
Μειονεκτήματα: "Best flight and touch down ever."
Πλεονεκτήματα: "Boarding was quick and the food was quick, efficient and goo."
Μειονεκτήματα: "Place the correct boarding time on the boarding pass. It would be nice to have more accuracy about boarding."
Πλεονεκτήματα: "Crew and airline was fine"
Μειονεκτήματα: "Due to the way the flights were booked, even though I flew on the same airline on both legs of my trip they were two separate bookings causing me to wait in line for two hours in Heathrow to get my bags and check back in. I will probably never use kayak / kiwi.com again."
Πλεονεκτήματα: "Nothing, total stress making us re-check our baggage"
Μειονεκτήματα: "British AIrways could have checked our bags through from Denver to Paris....after all it was British Airways to British Airways, but they made us check only to London, retrieve bags carry them to another terminal recheck them for what Simon the BA ticket writer was nothing but pure error by British"
Μειονεκτήματα: "It was extremely cold on the flight. I asked two different crew members to please turn the A/C down and nothing. I had 3 sweaters on and double socks, two blankets and it was still cold!! The worst"
Μειονεκτήματα: "Flight were delayed abnd canceled"
Πλεονεκτήματα: "Flight crew was amazing. Food was good and there was plenty to make the time go by faster."
Πλεονεκτήματα: "Food ok"
Μειονεκτήματα: "No tv in headrest, also outlets didn’t work, almost lost my mind"
Πλεονεκτήματα: "Direct flight to Austin"
Μειονεκτήματα: "Food needs improvement"
Πλεονεκτήματα: "Missed my connection. Been at airport 6 hrs to get to Milan"
Μειονεκτήματα: "Boston crew not checking me in and missing my connection"
Πλεονεκτήματα: "Quick boarding, very nice crew. Helpful with infant. Lots of snacks good food."
Μειονεκτήματα: "In flight service needs to be improved"
Πλεονεκτήματα: "Flight to London was cancelled so I missed the flight and ba wouldn’t help me figure out what to do!"
Πλεονεκτήματα: "The new flight procedures informational film at the beginning of the flight (BA/Comic Relief)"
Μειονεκτήματα: "The flight was to Heathrow which was not prepared to accept us at all. We waited 45 minutes in passport control. I expect BA to make sure the port of destination is prepared to receive its passengers"
Μειονεκτήματα: "Your partner Webjet is a horrible company lacking customer service of any kind. And since i was linked to them from your website I will be cutting my ties to kyak as well."
Πλεονεκτήματα: "Great plane - new and quiet"
Μειονεκτήματα: "Cramped in the back. Ridiculously so"
Πλεονεκτήματα: "The flight attendants and crew were great"
Μειονεκτήματα: "NA"
Μειονεκτήματα: "Please include a complimentary tea and/or snack."
Πλεονεκτήματα: "Modern plane, great crew"
Μειονεκτήματα: "Free seat next to me, kept getting filled by unassigned passengers, cramping my situation. One old lady took the seat & was snoring."
Πλεονεκτήματα: "the Entertainment system"
Μειονεκτήματα: "All snacks and drinks were for purchase. Not even free water!"
Μειονεκτήματα: "Too many follow ups No response and same updates when u check for one"
Μειονεκτήματα: "Seats are too narrow."
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "No snack for the flight"
Μειονεκτήματα: "Purchase through viyama, an Iberia flight that was a code share with British airways and American Airlines. Iberia is terrible with getting its passengers online check-in on their code share partners. Was unable to check-in, got stuck in middle seat. Return seems to be the same situation with American Airlines."
Μειονεκτήματα: "All beverages cost extra, including water"
Μειονεκτήματα: "Was given the wrong flight information. The email I received the day of the flight was incorrect and now I have no way of getting to Bergen until tomorrow. I am forced to spend the night in London. This is inexcusable."
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "Legroom could be better"
Πλεονεκτήματα: "It arrived in Greece on time, good landing."
Μειονεκτήματα: "Arrived in Greece for daughter's wedding. They lost all 14 family members luggage for 4 days!! Received our luggage 6PM the night before wedding, which caused terrible distress for the Bride especially and all 14 family members. Imagine being in Greece for 4 days with nothing but the clothes you traveled in. Horrible!! Will never buy a BA ticket again."
Πλεονεκτήματα: "Great customer service all around! Staff was very responsive and apologetic to an unfortunate mid flight experience of a baby throwing up"
Μειονεκτήματα: "All good!"
Πλεονεκτήματα: "Crew was so professional and friendly Plane up to date and comfortable Food was good"
Πλεονεκτήματα: "Crew diffused grumbling of passengers for delays."
Μειονεκτήματα: "Late."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "British airways is a shitty airline, I was stuck in Heathrow for almost 2 days, pregnant and alone. British airways has poor communication, poor leadership and no customer service skills. My flight was terrible and I will never be flying on British airways in the future. I will also be telling friends and family about my experience and ensure that they also don't travel on this awful airline."
Πλεονεκτήματα: "We had a ton of extra leg room"
Πλεονεκτήματα: "The lounge services and staff at the airport."
Μειονεκτήματα: "seats and surfaces not so clean in club world."
Πλεονεκτήματα: "On time."
Μειονεκτήματα: "Last-minute gate change with no announcement."
Πλεονεκτήματα: "No complaints with anything, very average."
Μειονεκτήματα: "Flight overbooked, but compensated for that."
Πλεονεκτήματα: "The gate agent"
Πλεονεκτήματα: "my luggage was lost and it took 3 days to get it back I had no clothes , so I had no choice to buy new clothes"
Πλεονεκτήματα: "Left/arrived on time"
Μειονεκτήματα: "Little close on the connection"
Πλεονεκτήματα: "Prompt flight. Food I flight service."
Πλεονεκτήματα: "They moved me to a more comfortable seat"
Μειονεκτήματα: "The smell in the bathroom was terrible"
Μειονεκτήματα: "Delayed as usual."
Μειονεκτήματα: "We were delayed because we were waiting on a crew member. It was kind of ridiculous"
Μειονεκτήματα: "No turbulence"
Πλεονεκτήματα: "Seats seem to get smaller but overall a good experience"
Μειονεκτήματα: "Seat room"
Πλεονεκτήματα: "Friendly crew, good food and entertainment."
Μειονεκτήματα: "Seat comfort and space aboard."
Μειονεκτήματα: "The flight comfort was very bad. The plane was extremely warm and people we beginning to feel bad. Several mentioned it and asked multiple times to have the the cabin air conditioning turned down"
Μειονεκτήματα: "Good value"
Μειονεκτήματα: "I never got to go on my trip... wasted all my money and never got anywhere and can't seem to get a refund or at least another ticket."
Πλεονεκτήματα: "The crew was friendly and the plane was comfortable and clean."
Πλεονεκτήματα: "CLT to LGA Airbus expérience was as pleasant as ever. The flight attendant on the regional EMB from LGA to YUL was exceptional."
Μειονεκτήματα: "The flight attendants were very polite. Both of us are blind, and they told us the information we needed – how far away is the nearest exit row. Otherwise they treated us like everyone else!"
Πλεονεκτήματα: "WiFi entertainment system."
Μειονεκτήματα: "Hard seats, no arm padding. No power to recharge phone and iPad."
Μειονεκτήματα: "Flight was delayed for no apparent reason."
Πλεονεκτήματα: "Flight was delayed, and unclear why."
Μειονεκτήματα: "Having a crew ready"
Πλεονεκτήματα: "Crew was amazing"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Wait"
Πλεονεκτήματα: "Plane was clean"
Μειονεκτήματα: "My belongings stolen"
Πλεονεκτήματα: "Only one screaming kid. I was allowed to move to another seat"
Μειονεκτήματα: "Food was good. Crew nice"
Πλεονεκτήματα: "Amazing and comfortable"
Μειονεκτήματα: "We left a little late."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "No complaints at all. Comfortable and on time."
Πλεονεκτήματα: "On time with no delays"
Πλεονεκτήματα: "Flight was on time"
Πλεονεκτήματα: "No problems."
Μειονεκτήματα: "All was well."
Μειονεκτήματα: "I didn't like the fact that I was told to preboard when I checked in before the flight and was told by another employee i was in group 6 and shouldnt be in line. Had to explain why I was preboarding and didn't like having to hold up the line. It was embarrassing."
Πλεονεκτήματα: "On time. Jet rather than a turbo-prop plane. Quick flight."
Μειονεκτήματα: "Somewhat haphazard boarding. Not even a cookie for a snack."
Πλεονεκτήματα: "Smooth ride and free wine"
Πλεονεκτήματα: "Terrible delay in plane on tarmac. Just nasty"
Πλεονεκτήματα: "Timely and comfortable flight!"
Πλεονεκτήματα: "On time arrival"
Μειονεκτήματα: "They didn't even get me to Sarasota, they flew me into Tampa."
Μειονεκτήματα: "Boarding was delayed 30 minutes, with no explanation. Upon arrival, another airplane was in our gate, resulting in an additional 30 minute wait, buckled in my seat on the tarmac."
Πλεονεκτήματα: "Attentive and friendly crew."
Πλεονεκτήματα: "The flight was on time Crew was nice"
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "I loved not having to change planes."
Μειονεκτήματα: "It was VERY cold on the plane."
Μειονεκτήματα: "Missed the flight due to accident on the road. AA was more than helpful in trying to reroute me BUT British Air did not want to cooperate so my trip is now cancelled. This is my 3rd dealings with British Air and they are THE WORST! I will never buy British Air tickets again. Being less than satisfied for the 3rd time is enough to lose my business forever."
Πλεονεκτήματα: "Comfortable seats. Quick boarding. No delays."
Μειονεκτήματα: "Again flights attendants were a bit dry."
Μειονεκτήματα: "Flight was late. More than doubled my layover time"
Μειονεκτήματα: "The fact that people carry-on luggage that exceeds the max requirements for carry on luggage so they can avoid the checked luggage fee. It's a disgrace. It time to live by your rules, the same for everyone. I had to be rebooked out a different airport as PGV was flooded. I was seated in 21F which does not recline. AA cancelled my flight out of PGV, a better seat would have been nice since I had to drive an hour to EWN whereas I was staying only 10 mins from PGV."
Πλεονεκτήματα: "The flight was on time, I like the assigned seat, and the service was pleasant."
Πλεονεκτήματα: "Nice pilot, one of the flight attendants were nice. The seats were comfortable."
Μειονεκτήματα: "This airline always has delays! There is no in-flight entertainment (music, tv, movies, etc.); thus, the flight was terribly boring! Also, only peanuts and a small cup of soda was offered to us. Other airlines give cookies and biscotti! The seats don't recline and they need more legroom. The majority of the airline crew largely ignored us and showed mediocre customer service."
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "Paying extra for seating"
Πλεονεκτήματα: "Things went ok"
Μειονεκτήματα: "The plane was old"
Μειονεκτήματα: "The flight crew was extremely unfriendly especially a redhead woman with short hair. When it was time for beverages, she would yell out at each passenger "beverage!" She had no manners. Probably the worse I've ever had experienced"
Πλεονεκτήματα: "Like I said before nice early boarding."
Μειονεκτήματα: "No problem"
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Seat assigned"
Μειονεκτήματα: "You couldn't hear anything as people boarded."
Μειονεκτήματα: "Broken seat and terrible gogo video experience with an attendant crew that was dysfunctional together for food/beverage service. I prefer to not fly AA."