Πλεονεκτήματα: "Perfect"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "The plane size & comfort was excellent. The staff were very friendly"
Μειονεκτήματα: "N/A"
Μειονεκτήματα: "Klm is the best, even on a 40min they served small breakfast."
Πλεονεκτήματα: "Comfort"
Μειονεκτήματα: "Internet"
Πλεονεκτήματα: "The crew was very kind"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"
Μειονεκτήματα: "Information on arrival time was not correct"
Πλεονεκτήματα: "Great crew."
Μειονεκτήματα: "Ran out of business class meal. Substituted a Econ class."
Μειονεκτήματα: "Flight got cancelled"
Πλεονεκτήματα: "Reclinable seats."
Μειονεκτήματα: "The food!! The lights could be dimmed as it was a night flight."
Μειονεκτήματα: "KLM crew exceed our expectations"
Μειονεκτήματα: "I congratulate the KLM crew!"
Πλεονεκτήματα: "Comfortable seat, great crew."
Μειονεκτήματα: "Flight delayed, no USB port and no entertainment"
Πλεονεκτήματα: "Slow service."
Μειονεκτήματα: "Better communication!"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Can’t think of anything"
Πλεονεκτήματα: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Μειονεκτήματα: "Food quality was not so good."
Μειονεκτήματα: "Staff rude and short"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "KLM lost one piece of my luggage"
Πλεονεκτήματα: "The crew is really welcoming"
Μειονεκτήματα: "The seats are too narrow and a bit too hard"
Πλεονεκτήματα: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Πλεονεκτήματα: "Seat comfortable"
Μειονεκτήματα: "Flight was delayed and overhead bin space was very small"
Μειονεκτήματα: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Πλεονεκτήματα: "KLM staff is great"
Μειονεκτήματα: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."
Πλεονεκτήματα: "The crew was amazing and the food was great."
Μειονεκτήματα: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Πλεονεκτήματα: "My seat at the window was great and the staff really friendly and courteous!"
Μειονεκτήματα: "No reading light in my seat..."
Μειονεκτήματα: "lost baggage"
Πλεονεκτήματα: "Entertainment options."
Μειονεκτήματα: "Service was poor, seat did not recline, and the food was terrible."
Πλεονεκτήματα: "Boarding agent extra effort to improve my seating!"
Μειονεκτήματα: "Food amount less than expected."
Πλεονεκτήματα: "Gaps between seats are very narrow."
Μειονεκτήματα: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Πλεονεκτήματα: "Face recognition was amazing"
Μειονεκτήματα: "Too hot on plane"
Πλεονεκτήματα: "Crew was great, very nice"
Μειονεκτήματα: "Not enough legroom"
Πλεονεκτήματα: "Good selection of movies."
Μειονεκτήματα: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Πλεονεκτήματα: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Μειονεκτήματα: "Can't think of anything."
Μειονεκτήματα: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Μειονεκτήματα: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Μειονεκτήματα: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "Lovely staff, good food, great movies."
Πλεονεκτήματα: "Airlines issue"
Μειονεκτήματα: "Profiling certain customers"
Πλεονεκτήματα: "staff was fine"
Μειονεκτήματα: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"
Μειονεκτήματα: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Μειονεκτήματα: "OLD plane without comfort or entertainment"
Πλεονεκτήματα: "The staff and crew"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Flight attendants tried their best given what they had to work with."
Μειονεκτήματα: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Πλεονεκτήματα: "Spacious cabins, friendly service"
Πλεονεκτήματα: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "The punctuality and the entertainment"
Μειονεκτήματα: "Perhaps a more organized boarding process"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "Better food, some entertainment, better bathrooms"
Πλεονεκτήματα: "Clean, quiet and the staff was attentive."
Μειονεκτήματα: "The meal was average"
Μειονεκτήματα: "Lufthansa disappointed. Seats were incredibly narrow and in both the airports and in the planes, the ability to charge your phone was poor."
Μειονεκτήματα: "I like they give you a hot towels before meal to wipe your hands. Very friendly crew service was great❤️❤️"
Πλεονεκτήματα: "Flight was in time with no delays. Arrived in Germany early!"
Μειονεκτήματα: "The size of the seats is horrible. Can barely move. When the gentleman in front of me declined, his seat actually hit me in the face."
Μειονεκτήματα: "No drinks on board"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The food was good"
Μειονεκτήματα: "I paid for extra space and it looked like the seats I got were the same as all the others"
Πλεονεκτήματα: "The crew was amazing, courteous and very prompt. The airplane was very clean and comfortable. Very comfortable flight."
Μειονεκτήματα: "A seat in first class would have been even better"
Πλεονεκτήματα: "Not much compare to other airlines"
Μειονεκτήματα: "Food!"
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The flight attendants were professional, courteous, attentive, and the only parts of this experience that made this flight bearable."
Μειονεκτήματα: "My partner and I orginially selected a window and middle seat. When we boarded the plane we were switched to the two middle seats of a 4 seat row. Honouring our original requests would have made a world of difference. If Lufthansa cannot do this much then I do not want to fly with them."
Πλεονεκτήματα: "Service"
Μειονεκτήματα: "A little bit turbulence"
Πλεονεκτήματα: "Good service overall. Great crew."
Μειονεκτήματα: "Nothing in particular."
Πλεονεκτήματα: "Seating, Entertainment, Food"
Πλεονεκτήματα: "I liked the part of entertainment, bunch of free movies we could watch"
Μειονεκτήματα: "the Meals. It could have been perfect when there was other options than vegetarian."
Πλεονεκτήματα: "It was run by UA, better seats then Austrian or Lufthansa in Economy. On time. Very efficient."
Μειονεκτήματα: "Could not choose seats online,"
Πλεονεκτήματα: "The snack/ breakfast was not very good"
Μειονεκτήματα: "Long flight"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Using United with two flights a day out of Charlotte. A mistake. This is not the first time we had problems with United out of Charlotte. We missed our other flights and sate still in Washington and will lose a day of our vacation. United wouldn’t give us a voucher since it was supposedly weather related so I had to spend additional $100 for a room in DC."
Μειονεκτήματα: "Do not use United out of Charlotte they have the worst customer service. With two flights a day you have no options. The other thing is there flight to Washington is so late you can’t switch airlines."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Everything worked very well."
Πλεονεκτήματα: "Flight crew was friendly and attentive. Airplane had good amenities. On time and smooth takeoff and landing."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "Food was good. Flight attendants were good."
Μειονεκτήματα: "Luggage didn’t make it to my final destination . The fact my luggage was lost might have made my reviews of other areas more harsh than actuality"
Πλεονεκτήματα: "This was my first trip to Europe and I flew Lufthansa. They really have it together on this airline. From the two meals served to the alcohol option I didn't choose, to the entertainment options on the screens to the attendants onboard. I can't find one fault with this process. I saved hundreds of dollars through this site! I'm currently only to my original destination and will update when I've returned to American soil."
Μειονεκτήματα: "I wish I had a foot rest like those in first class, but then I understand why I don't."
Πλεονεκτήματα: "We had seats in last row 46 during flight to Munich .,it wasn’t enough legroom for me ,mom was ok . Because we were the last people who received dinner we didn’t get any choices , food was just poor for both for us but another passengers were satsifeted Crew was fantastic the best ever ,very pleasant, informative , happy to serve us . I love flighting Lufthansa , they have wonderful people working there ."
Μειονεκτήματα: "Food was poor , but drinks were great."
Πλεονεκτήματα: "The Lufthansa flight from Charlotte to Munich and then toMumbai was excellent. Punctual, Food and the Service was good.the"
Μειονεκτήματα: "The Air India did not transferred my luggage when I reached there midnight. The Air India Ticket counter opened at 2:30 AM only then they booked my luggage to Bangalore. The luggage was handled very poorly and they broke my Golf Carrier which I bought for $350 in September of 2016. The Airlines wanted to settle for $15 compensation."
Πλεονεκτήματα: "Service was exceptional and prompt"
Πλεονεκτήματα: "All worked as expected"
Μειονεκτήματα: "No remarks to make"
Πλεονεκτήματα: "Quick flight, but still provided a sandwhich which was really nice since I didn’t have time on my layover to grab food!"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Late one hour. Apparently equipment failure"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Flight was delayed and LH had booked too tight a connection (55 minutes) so we missed our flight and had to stay overnight. I was unable to check in on line due to bad wifi and was assigned the last row of seats that don't recline."
Πλεονεκτήματα: "The meal was very delicious and had a good selections of different movies. The crew was attentive and helpful."
Πλεονεκτήματα: "Everything was great, the entertainment, comfortable and the staff was really kind"
Μειονεκτήματα: "Food wasn't the greatest, but I understand that it's difficult on airplanes so can't complain too much"
Πλεονεκτήματα: "There was plenty of room (even in economy), good food, and a friendly staff. I enjoyed having my own TV screen where I could watch movies and listen to music. I've traveled to Europe several times and Lufthansa is the best airline!"
Πλεονεκτήματα: "The crew was great and loved the pre boarding with my children."
Μειονεκτήματα: "That had to be the most uncomfortable flight to France I have been in. There was no leg room at all."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Everything on time"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Again the friendly crew."
Μειονεκτήματα: "The snack at dinner. A simple sandwich would be better instead of the heated pizza and large sandwich they did give."
Πλεονεκτήματα: "Food/drink choices and portions were very generous on our long haul flight . Efficient boarding. Lots of entertainment options as well."
Πλεονεκτήματα: "Crew was great and the plane was clean. Food and drinks were good."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "premium economy was nice"
Πλεονεκτήματα: "Impressed with food and crew!!"
Πλεονεκτήματα: "Crew was amazing"
Μειονεκτήματα: "The food needs a lot of work"
Μειονεκτήματα: "Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for."
Πλεονεκτήματα: "Flashy new seats."
Μειονεκτήματα: "Flight delayed"
Μειονεκτήματα: "Best flight and touch down ever."
Πλεονεκτήματα: "I did not"
Πλεονεκτήματα: "The seats were comfortable"
Μειονεκτήματα: "Everything was ok"
Μειονεκτήματα: "Baggage delayed on arrival"
Πλεονεκτήματα: "Everything was fairly mediocre..."
Μειονεκτήματα: "They lost my ski bag! I had PLENTY of time between connecting flights and to not have my ski bag show up at my final destination (Munich - which was also a British Airways flight) was pretty bad. This set me back 4 hours after I've already been traveling for 20 hours! BOOO"
Μειονεκτήματα: "Flight were delayed abnd canceled"
Πλεονεκτήματα: "I like everything."
Πλεονεκτήματα: "Boarding"
Μειονεκτήματα: "Entertainment wasn't adequate, not many choices. No ports for charging phones or computers."
Πλεονεκτήματα: "Crew were friendly"
Μειονεκτήματα: "Cramped conditions."
Πλεονεκτήματα: "There was a lot of carry on luggage on this flight, like the one from Denver to Heathrow, but it was handled in a much better manner. We were invited to board early if we check in our carry on luggage. During the boarding process the crew gave continious reminders to place items under the seat which fit there, This lead to a very smooth boarding process."
Μειονεκτήματα: "No basic drinks and snacks were offered. Of cousrse, meal type foods cost money, but it should be possible to provide something to drink on or snack."
Πλεονεκτήματα: "Felt like a disorganized mess! I don’t understand how this is still in business. Water was for sale on the flight, not for free. Water!! It’s a basic amenity. Exit row was exactly the same leg space as the rest of the aircraft. So why did I pay extra?"
Μειονεκτήματα: "Delays! Delays! Delays!!"
Μειονεκτήματα: "Didn’t realize you had to pay for coffee or a non-alcoholic drink until after we were asked what we’d like to drink."
Πλεονεκτήματα: "Crew is incredibly kind."
Πλεονεκτήματα: "Food was good. Decent movie choices"
Μειονεκτήματα: "Plane was older and in poor repair. Our air vents and over head lights had been completely removed for our row - so we could not read or knit as others could. Seats are far to small and close together to allow for any real rest or sleep."
Πλεονεκτήματα: "The prompt take off and landing..."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Very nice and comfortable"
Πλεονεκτήματα: "Crew was very nice and helpful."
Πλεονεκτήματα: "Crew and aircraft are fantastic. ."
Μειονεκτήματα: "Entertainment system"
Πλεονεκτήματα: "Everything was awesome! The food, the seat, the flight. My best cross-Atlantic flight ever!"
Μειονεκτήματα: "No complaints whatsoever."
Πλεονεκτήματα: "The flight to London was fine."
Μειονεκτήματα: "Boarding was not well organized"
Πλεονεκτήματα: "see above"
Μειονεκτήματα: "see above"
Πλεονεκτήματα: "Quick boarding!"
Μειονεκτήματα: "Snack trolley didn't reach the back seats due to the shortness of the flight. The only entertainment was an in flight magazine!"
Μειονεκτήματα: "Very cramped and overcrowded."
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Even coffee was not complimentary"
Μειονεκτήματα: "Crew was virtually invisible. Entertainment system very dated."
Μειονεκτήματα: "I tried watching movies. However, the movie would start fast forwarding itself and skipping to the end without anyone or anything touching the screen or armrest. It happened multiple times and the crew reset my monitor twice before it started working properly. Towards the very end of my flight it started happening again. Very frustrating for such a long flight."
Πλεονεκτήματα: "The crew was very nice and welcoming."
Μειονεκτήματα: "The seats are not comfortable at all. Spaces are too tight."
Μειονεκτήματα: "Old old entertainment systems. My TV wasn't working for the first hour of the flight. Crew had to keep restarting the entire plane's entertainment system in order to finally get mine to switch on. Plane was also very old"
Πλεονεκτήματα: "They try there best"
Μειονεκτήματα: "The union bull......"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "The flight was overbooked and I spent e hours in the airport getting rebooked, shuffled, finding my checked luggage, and being treated like an inconvience. I will never fly British Air again."
Πλεονεκτήματα: "Check in, boarding were well organized. Crew and attendants at the airport were very friendly. My luggage was not lost."
Μειονεκτήματα: "The flight from Houston was delayed, but Captain said that he will make up, and we should arrive to London on time. Only when we landed I learned that we are still late by an hour, and I missed my connection in London by a few minutes. Whoever was assigning a seat for me in Houston, could seat me closer to the front, so I would have a better chance to catch my connection. Instead, I was placed at the very last row. (Very uncomfortable by the way)."
Πλεονεκτήματα: "The entertainment selection and the friendly crew."
Μειονεκτήματα: "The seats on the first flight were incredibly uncomfortable. There was no leg room, the aisles were incredibly narrow, and the seats were so close together that my neighbor and I bumped arms throughout the flight, and neither of us are large people. That was our first flight on BA and unfortunately it will probably be our last."
Πλεονεκτήματα: "Crew looked groomed"
Μειονεκτήματα: "No snacks"
Μειονεκτήματα: "Butt hurt seat was uncomfortable"
Πλεονεκτήματα: "Great service from the whole crew"
Πλεονεκτήματα: "Entertainment was excellent"
Μειονεκτήματα: "Food was okay"
Πλεονεκτήματα: "Good seating & service"
Πλεονεκτήματα: "Entertainment system and seats."
Πλεονεκτήματα: "Punctuality"
Μειονεκτήματα: "I bought an extra piece of laugagge and I had problems on both check in processes because I wasn't shown on the system."
Πλεονεκτήματα: "Friendly crew! Comfortable seats...great food"
Πλεονεκτήματα: "Crew fabulous. Comfortable plane and seats."
Μειονεκτήματα: "This leg was fine. Would give BA high marks"
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "I appreciated the flights taking off on time, the flight being attentive, and arriving on time."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "My 2-year-old son accidentally pressed the flight attendant button twice in his seat and once in the bathroom, but I didn't get yelled at by the flight attendants. I really appreciated that."
Μειονεκτήματα: "One of my pieces of luggage was lost, but it arrived about 4 days later. It came back in perfect condition, which is great."
Πλεονεκτήματα: "Crew was extremely nice and comfortable flight"
Μειονεκτήματα: "All was good"
Μειονεκτήματα: "Flight left an hour late. Cramped seat. Only one drink service on a 4.5-hr flight. Disappointing."
Πλεονεκτήματα: "We arrived safely"
Μειονεκτήματα: "Flight was 3 hours late. Crew was disorganized & inefficient. Announcements were repetive & not helpful. Waited 2-1/2 hours on plane before departure because crew was terribly ineffective boarding passengers that were re-routed from another flight. No weather or mechanical issues, bad decisions."
Μειονεκτήματα: "Poor oversight by gate staff on limited carry-on luggage space caused departure delay, easily avoided for next time."
Πλεονεκτήματα: "The flight was running late due to technical difficulties but they did take good care of us. Even the rescheduling of the connecting flight was easy."
Πλεονεκτήματα: "Pro-free wine!"
Μειονεκτήματα: "Can-food not the best..."
Πλεονεκτήματα: "Boarding was OK."
Μειονεκτήματα: "Very uncomfortable generally. No water on the plane. Cold coffee and tea. Just a bad experience."
Πλεονεκτήματα: "nothing"
Μειονεκτήματα: "The worst flight I have ever had. I am tall and this large plane was fit only for dwarfs. My knees were jammed into the seat in front of me and I could not move during the 3.5 hour duration. As a result of this experience I will NEVER fly air canada again. From now on it's whatever airline can treat it's customers with dignity."
Μειονεκτήματα: "Flight attendant announcements were painfully loud causing me to have to cover my ears on 3 occasions."
Πλεονεκτήματα: "Great crew and smooth flight. Boarding is a bit stressful because storage is eaten up quickly by other passengers. Great movie selection and decent food. Thank you!"
Πλεονεκτήματα: "Friendly, helpful crew."
Μειονεκτήματα: "Awful headphones"
Πλεονεκτήματα: "the concept"
Μειονεκτήματα: "the reality"
Μειονεκτήματα: "Didn't board as I missed the connection."
Πλεονεκτήματα: "We arrived early in Toronto . Excellent Service"
Πλεονεκτήματα: "Food, service, seat (Business class), aircraft"
Μειονεκτήματα: "No internet connection"
Πλεονεκτήματα: "The crew was professional and friendly."
Μειονεκτήματα: "The return flight to Orlando was just shy of 2 hours delayed. It was delayed 30 minutes prior to boarding. Then we sat on the plane, at the gate for over an hour. The plane was absolutely filthy. There was food on the seats, on the floor, smears on the window. It was disgusting and I could not wait to get if that plane. I will not be choosing air Canada in the future."
Πλεονεκτήματα: "I flew through Vancouver from Boston on my way to Brisbane, Australia and back. I was nervous at first because of the 2 hour connection windows. This might be a testament to Vancouver Airport more than Air Canada, but the flight home after an initial 14 hour flight was pain free. Boarding was fast (the flight wasn't full) and we ended up pulling away from the terminal early. I slept most of the flight so I can't really comment on food. The entertainment was the same as when i left for Australia, which was ok. It had a decent variety to select from."
Πλεονεκτήματα: "It flew from point a to b safely"
Μειονεκτήματα: "Last time I saw a similar cabin was when I was 10! I'm 37 now. The overhead baggage bins were made for small bags from a different century. seats were grey....grey. In flight entertainment was by app...that you have to download first, I should have known beforehand. Food was little munchies. Seemed like an old and tired airline"
Μειονεκτήματα: "Left our luggage in Montreal!"
Μειονεκτήματα: "Still waiting to try to get on a flight via the standby option, and even that flight keeps getting delayed and the gate was changed. The whole trip has been a clusterf***."
Πλεονεκτήματα: "The flight was quick. Great crew."
Μειονεκτήματα: "My flight out of CLT was delayed but I was still able to catch my connection in Toronto so it all worked out."
Πλεονεκτήματα: "Once again, being on time was important to me. Crew members were nice."
Μειονεκτήματα: "I wish they would've offered free snacks on this flight given how long it was. It would've also been to nice to have been forewarned about needing to go through security again, as I had a U.S. connection from Toronto. That takes a lot of time, even with a bit of a layover."
Πλεονεκτήματα: "Flight crew were friendly"
Μειονεκτήματα: "Ground staff were terrible and the ground crew mysteriously disappeared. Air conditioning was not working on the flight while it was on the ground. All passengers sweating for an hour on the tarmac. Flight arrived 2.5 hrs late resulting in a missed connection."
Πλεονεκτήματα: "I liked the entertainment options, and the USB ports that allowed me to keep my iPad fully charged."
Μειονεκτήματα: "The seat was not very comfortable."
Πλεονεκτήματα: "The price was outstanding. The entertainment was excellent. Staff very friendly"
Μειονεκτήματα: "Food was really bad. I mean we left France and that's the good capital of the world, but none of it made into the plane."
Πλεονεκτήματα: "It was excellent. Though due to snowfall, flight took off late due to de-icing but taking safety precautions is a best practice."
Μειονεκτήματα: "Flight was canceled suddenly. A half hour before take off with no reason given. There was no staff available to help with rebookings and it was the super bowl. I was able to pay out of pocket an additional CAD500 to get on a Delta flight that was just about to leave."
Μειονεκτήματα: "Delays on delays"
Πλεονεκτήματα: "Quick, cheap, great service"
Μειονεκτήματα: "Nothing bad, really"
Μειονεκτήματα: "Flight was delayed for at least an hour."
Μειονεκτήματα: "CANCELED!!!!!!!!!!!!!!!"
Πλεονεκτήματα: "My flight was on time"
Πλεονεκτήματα: "On-time and quick boarding."
Μειονεκτήματα: "Not enough leg room - similar to most airlines."
Μειονεκτήματα: "Losing my bag, someone took it by mistake, but all turned out well."
Πλεονεκτήματα: "I liked that I was finally going home for some much needed rest."
Μειονεκτήματα: "That's we were stuck in the plane for 30min after we landed because of some miscommunication between LAX and the air Canada staff."
Πλεονεκτήματα: "The flight was great, friendly staff, great food, new plane, lots of options on the new AC entertainment system. The new Star Alliance terminal (T2) at Heathrow is also so fast and efficient! No complaints at all!!!"
Πλεονεκτήματα: "Everything was fine"
Μειονεκτήματα: "J have never seen before the company charge for food on international flights"
Μειονεκτήματα: "I was annoyed to find that Air Canada has invented special terminology to justify charging for a single checked bag on an international flight. At the check in counter, the representative explained to me that Canada is "trans border" and not "international," so they don't offer a free checked bag. However, I was still required to present my passport and go through customs, and I'm pretty sure I came out of the plane in a different country than I started in, so I conclude that they are splitting hairs to cheat customers out of a standard service."
Πλεονεκτήματα: "From boarding to disembark net was ok"
Μειονεκτήματα: "No refreshment on board"
Μειονεκτήματα: "The flight was delayed by 2 hours. After boarding, we were stationary for another hour before take off. I was seated next to a couple with 2 children, and could hardly get any sleep. The only reason i took this flight was the arrival time. I am a physician and was sleep deprived at work the next day. Very disappointed!"
Πλεονεκτήματα: "The staff was so kind and outgoing! They made sure the flight went smoothly!"
Μειονεκτήματα: "Received my luggage after one day"
Μειονεκτήματα: "Food was mediocre Entertainment movies outdated"
Πλεονεκτήματα: "Attendants were friendly. Equipment comfortable, many entertainment options."
Μειονεκτήματα: "Long lines for boarding, continuous calling of 50+ passenger names while boarding lines congested the gate."
Πλεονεκτήματα: "Air Canada made a last minute change on my iteniary which resulted in an 8 hour layover in Canada. Coming off a ten hour flight from Seoul this was not appreciated."
Μειονεκτήματα: "Never made connecting flight due to delays on first leg of the trip. Airline was generally apathetic to situation."
Μειονεκτήματα: "Boarding was delayed an hour and half because the plane was having mechanical issues. That caused me to miss our connecting flight. The flight staff was rude and not helpful when I asked a question about my connecting flight. I had a family member who took a day off work and drove three hours from my home to pick me up from the airport. She also had to get a hotel room at her own expense because Air Canada's plane was not up to par. Not only was it an inconvenience to me but to my relative."
Πλεονεκτήματα: "Seats seem slighly bigger and it had a good configuratiom with only 2 seats on the outside rows."
Μειονεκτήματα: "Older aircraft with poor air circulation, i couldnt feel the air con. I dont like the idea of an 8hour flight where you need to bring yoir own entertainment device or rent of theirs but having only limited outlets to charge devices."
Πλεονεκτήματα: "Friendly crew very helpful. Not as loud as the last flight."
Μειονεκτήματα: "So many people crammed into a small space. Needed more leg room and shoulder room."
Πλεονεκτήματα: "Very cool service, nice, modern aircraft, entertainment system"
Μειονεκτήματα: "Small leg space in economy"
Μειονεκτήματα: "The seats"
Πλεονεκτήματα: "Friendly crew, comfortable seats, good boarding process!"
Μειονεκτήματα: "Food, all flights—ugh!! Basically bad school lunches."
Μειονεκτήματα: "Seats are too close together, very uncomfortable for long international flight"
Μειονεκτήματα: "More leg room"
Πλεονεκτήματα: "The food, the crew, the entertainment."
Μειονεκτήματα: "It was an excellent flight!"
Μειονεκτήματα: "Toilets were extremely dirty. Impossible to use"
Πλεονεκτήματα: "Seats we re super comfortable, better than BA or Swiss for example. Food and drink excellent, gain better than Swiss or Ba, not to say US carriers who are on a league of their own (worse). Flight arrived early."
Μειονεκτήματα: "A bit more space for placing magazines etc would be welcome"
Πλεονεκτήματα: "All ok"
Μειονεκτήματα: "Free WiFi never worked !!"
Μειονεκτήματα: "Επιβίβαση"
Μειονεκτήματα: "All processed food. GMO’s. No organic options."
Πλεονεκτήματα: "Great food on this long haul flight. Business class lounge was nice. On time flight."
Μειονεκτήματα: "Very slow & chaotic boarding process."
Πλεονεκτήματα: "Not much it’s a very regular flight"
Μειονεκτήματα: "Delayed almost 1 hour. No entertainment on board and nothing offered except for purchase"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Delayed flight from Milan to Barcelona caused us to miss the connecting flight and we were stuck in Spain for the night. Will not get back to US for another 2 days."
Μειονεκτήματα: "No free food or drink was offered."
Πλεονεκτήματα: "The business class seat was extremely comfortable."
Μειονεκτήματα: "The touch-screen was very difficult to navigate. It didn't respond very well when touched."
Μειονεκτήματα: "Not enough place on board. Very poor company"
Πλεονεκτήματα: "Landed in foggy night. Crew fantastic. On time. Cabin clean"
Μειονεκτήματα: "movie selection very poor"
Μειονεκτήματα: "old plane not comfortable"
Πλεονεκτήματα: "Comfortable flight good crew and entertainment"
Μειονεκτήματα: "In Chicago, again my carryon things and person were extensively searched, to the point that the explosives expert was called to examine my shoes and cell phone!! If anyone would have been trying to get away with something, they were certainly able to with the time and energy wasted on me as I was only anxious to get home to see my grandchildren!!"
Μειονεκτήματα: "Your bag people are thieves."
Μειονεκτήματα: "Missed my flight while waiting on a wheelchair. The lady was rude and yelling at customers because she didn't have what she needed to do her job."
Πλεονεκτήματα: "Flight amenities were great! When I discovered my passport was missing at my connection in London, John, the rep made calls to track it down where I left it in the tub at the security check point! He then walked with me to get it and then to re-book my flight since I had missed my scheduled flight......and there was no charge for the new flight! Unheard of in this day and age."
Μειονεκτήματα: "Nothing."
Πλεονεκτήματα: "Great crew, good dinner but below Average breakfast"
Μειονεκτήματα: "My flight was cancelled due to weather. BA could not rebook me to get me to Seville in time for my meetings."
Πλεονεκτήματα: "Quick boarding."
Μειονεκτήματα: "No movies or videos. Children crying and screaming."
Πλεονεκτήματα: "The very friendly and competent attendant. He deserves 5 stars, working alone in cramped conditions."
Μειονεκτήματα: "Narrowness of aisle and seats. Minimal legroom and an average person had to bend to get in and out of seats."
Μειονεκτήματα: "They did not even serve water for a 4-hour flight. We did not know that this was a flight that you had to pay for everything."
Πλεονεκτήματα: "We were given opportunity to upgrade to business. Totally worth it"
Μειονεκτήματα: "Food was just ok"
Πλεονεκτήματα: "Reasonable leg room for a a 6 foot tall passenger"
Μειονεκτήματα: "Old planes, pilot didn't communicate at times when he would mess around with engine speed and then increase altitude suddenly. Some passengers were truly scared."
Πλεονεκτήματα: "Fast and clean. Smooth ride."
Μειονεκτήματα: "Food was just ok"
Πλεονεκτήματα: "The food and the service"
Μειονεκτήματα: "The length of the trip"
Πλεονεκτήματα: "So refreshing an experience after AA: Iberia's Airbus was clean, their staff efficient, and professional, and electronic updates were provided at every connection! WOW!"
Πλεονεκτήματα: "Fine for what you paid for"
Πλεονεκτήματα: "The crew was AMAZING"
Πλεονεκτήματα: "On-time with excellent service. Clean."
Μειονεκτήματα: "TV/movie screen was not working."
Μειονεκτήματα: "No beverage service. Flight was delayed two hours."
Πλεονεκτήματα: "I liked their service and warm nature of the staff."
Μειονεκτήματα: "The flight was delayed one hour and 23 minutes so that affected my connection from LA to SFO. My bag couldn't reach back to SFO and I had to run to catch my flight in LA after a 12 hour flight."
Πλεονεκτήματα: "Customer service, food, comfort."
Μειονεκτήματα: "Not a lot of movies to watch."
Πλεονεκτήματα: "Lots of space"
Μειονεκτήματα: "Left late, lack of coordination"
Πλεονεκτήματα: "Great selection of movies and the food wasn't too bad."
Μειονεκτήματα: "The guy in the same row as me took off his shoes and used the remaining seats between us as a bed. I thought it was rude and disgusting and showed a lack of spacial awareness. Blankets were not very soft. Also, one of the flight attendants was really struggling to push any of the trolleys, running into the arm rests of the seat."
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Kept us waiting for five hours"
Μειονεκτήματα: "Flight left 5 hours late"
Πλεονεκτήματα: "Enternainment selections were ok."
Μειονεκτήματα: "Flight attendants were not helpful, indeed they were dismissive. I asked one for ice and she told me they had no ice. Bullocks."
Πλεονεκτήματα: "Best transatlantic flight for a long time. More legroom quiet and delays were communicated well"
Μειονεκτήματα: "Would have liked another couple rounds of water"
Πλεονεκτήματα: "Promptness. Easy boarding. Comfortable seating."
Μειονεκτήματα: "No complaints."