GRU - HER

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GRU — HER
29 Σεπ — 6 Οκτ1
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Από;
Προς;
Πεμ 29.9
Πεμ 6.10

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Οι 4 κορυφαίες αεροπορικές για την πτήση Σάο Πάολο Guarulhos Intl - Ηράκλειο Αερολιμένας Ηρακλείου

Βαθμολογία σύμφωνα με τις κριτικές πελατών της KAYAK
8,2
EmiratesΣυνολική βαθμολογία από 16079 κριτικές
8,2Επιβίβαση
8,2Άνεση
8,4Πλήρωμα
8,5Διασκέδαση
8,0Φαγητό
Κριτικές αεροπορικής
Πλεονεκτήματα: "Crew was great."
Μειονεκτήματα: "There is for a 4 hours flight just a small snack - just like a local flight. Then there is no bedding at all, just a blanket. Very poor for a F-class ticket."
Διαβάστε περισσότερα για την Emirates
Πλεονεκτήματα: "Crew was great."
Μειονεκτήματα: "There is for a 4 hours flight just a small snack - just like a local flight. Then there is no bedding at all, just a blanket. Very poor for a F-class ticket."
Πλεονεκτήματα: "Good"
Μειονεκτήματα: "NA"
Πλεονεκτήματα: "It was comfortable flight and most importantly, our family was finally seated together in our last flight EK 420. The crew were attentive to us."
Μειονεκτήματα: "The entertainment shows could be better as it was limited"
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Too much children ob the plain and they are crying"
Πλεονεκτήματα: "Overall flight quality"
Μειονεκτήματα: "Free wifi time can be increased to at least an hour and Food quality can be better"
Πλεονεκτήματα: "Amazing crew. Seat upgraded to business class. Superb service and comfort!"
Πλεονεκτήματα: "In general, everything as expected, some crew members were even extra nice."
Μειονεκτήματα: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."
Μειονεκτήματα: "Delayed my luggage. Still waiting for Emirates to call me after 2 days"
Πλεονεκτήματα: "The overall trip was amazing"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "The flight was not packed so I got three seats to myself to sleep. Emirates has a lot of little touches like glow in the dark stars stuck to the cabin roof."
Μειονεκτήματα: "Couldn’t locate the call button for flight attendants and the lines to the bathroom were long."
Πλεονεκτήματα: "Όλα ήταν όπως έπρεπε."
Πλεονεκτήματα: "Cabin crews was a good helper"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "Everything about it"
Μειονεκτήματα: "None"
Μειονεκτήματα: "Boarding took very long and seating was very weird. A lot of people including me were moved around multiple times due to seating problems. Apparently there was no sync between the staff itself and everyone was trying to solve this problem in their own way. However the good part was that they were at least trying to solve the problem! Flight was delayed by about 30 mins due to this chaos."
Πλεονεκτήματα: "In all the flight was good, except for the food."
Μειονεκτήματα: "They didn't have any option (not even fruits) for those who dislike spicy food. My colleague and I had nothing but bread and butter to dine."
Πλεονεκτήματα: "Really disappointed from EK staff they are very strict & applying hard rules ..employees without any sense specially station supervisor"
Μειονεκτήματα: "Can’t decribe but EK now falling in business while other airlines will take adavantage of ek staff issues which I can’t decribe"
Μειονεκτήματα: "when i asked for lunch they said it will be served in 20mins and i got it after 50 mins i was very hungry"
Μειονεκτήματα: "They changed my pre reserved seat without telling me and I was by the bathroom. Super uncomfortable the entire flight."
Πλεονεκτήματα: "Great service from flight attendants. Fast professional and courteous. The flight wasn’t full so there was plenty of room to move around."
Μειονεκτήματα: "Baggage retrieval process is slower than normal. The airplane food was well, airplane food bland low quality."
Πλεονεκτήματα: "Lots of entertainment options with current movies."
Μειονεκτήματα: "Limited leg and elbow room. Food too carb heavy."
Πλεονεκτήματα: "Besides noted above the arrival on time."
Πλεονεκτήματα: "Food and beverages on board Internet on board Entertainment Staff"
Μειονεκτήματα: "The boarding was long drawn out process, done in two stages that started 2 hours before departure! Why does it have to be this painful?"
Πλεονεκτήματα: "Friendly crew.. good flight"
Μειονεκτήματα: "Screen was not working properly"
Μειονεκτήματα: "The seat that was booked is stand by seat and so much problems arose. Last missing the flight."
Πλεονεκτήματα: "Service onboard the flight was good."
Μειονεκτήματα: "Connection in Dubai was terrible. Super long bus ride. Nobody at the terminal to direct you to where the Business Class Lounge is. Had to walk very long distances to get to the Lounge. No staff at the gates in the Business Class Lounge. Flight was delayed but no staff to give information at all."
Πλεονεκτήματα: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Μειονεκτήματα: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Πλεονεκτήματα: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Μειονεκτήματα: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Πλεονεκτήματα: "Great flight even in economy! Two good meals, personal entertainment with close to a 100 movies to select from and great service by the crew."
Πλεονεκτήματα: "Internet on flight Foos and beverages Staff"
Μειονεκτήματα: "Bus at arrival, no tunnel! 25 mins in the bus to get to the airport! Internet on board expensive and practically not working this time!"
Πλεονεκτήματα: "Loved the Emirates experience as always, esp the in-flight experience (incl food) and entertainment."
Μειονεκτήματα: "Captain's announcements in the flights were also either not loud enough or not intelligible."
Πλεονεκτήματα: "Leg room, seats reclining, kids movie selection."
Μειονεκτήματα: "Food was horrific. Kids meal was just not Edible and smelled bad. By the time cabin crew reached our section there was no food selection. Bathrooms deteriorated through the flight and were not cleaned through a 10 hr flight. Paper towels and toilet toilet paper ran out two thirds of the way into the red-eye flight and bathrooms became non useable in the morning. Crew requires more training in upkeep of airplane on long-haul flights."
Πλεονεκτήματα: "Overall onboard hospitality"
Μειονεκτήματα: "The avoidable rush at washrooms etc"
Πλεονεκτήματα: "Overall service and special attention to kids"
Μειονεκτήματα: "Inadequate washrooms"
Πλεονεκτήματα: "Not"
Μειονεκτήματα: "Not very enjoyable especially your cabin crew was not courteous"
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "The seating"
Μειονεκτήματα: "It was all on time"
Μειονεκτήματα: "Seat assignment and boarding process"
Πλεονεκτήματα: "Same comments as above."
Πλεονεκτήματα: "The flight crew is great, the plane is modern and the in-flight entertainment is awesome"
Μειονεκτήματα: "Food quantities could be more. In such long haul flights, individuals line myself who do not sleep in focus tend to get hungrier. Boarding at Dubai has become a mess ever since Trump instituted a restriction on carry-on electronic devices for flights to the US originating from certain middle eastern counties."
Πλεονεκτήματα: "Good food, pretty nice staff. Entertainment options were plentiful too. Seats were fine also."
Πλεονεκτήματα: "Flight crew was responsive and courteous."
Μειονεκτήματα: "Seats are hard. Scrambled eggs were not edible."
Πλεονεκτήματα: "Everything was on time. Very comfortable. Nice service."
Μειονεκτήματα: "Too long layover"
Πλεονεκτήματα: "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "In my flight from Milan (MXP) to New York (JFK), I had a seat on 63C (aisle seat). A woman seating on my sided asked me to change my seat with her son who was on 74F (middle seat). I said no, because it would be a seat several rows back an in the middle. I had paid more to have the aisle seat, so it did not make any sense to change to a middle seat. However, some minutes later, an Emirates employee asked me again if I could change the seats. He created such an awkward situation, that it was impossible to do not change to the other seat. I tried to argument that he was giving me no other option, but to accept the change. In summary, I had a good seat due to the higher fee that I had paid, but I was transferred to the back in a middle seat. I thought Emirates was a serious company. As I told their employee, I do not plain to fly with them anymore."
Πλεονεκτήματα: "Emirates are always very good in every department, unfortunately for the third trip in succession on the outward journey they ran out of the main dish on the dinner menu."
Πλεονεκτήματα: "Availability of choice of meal (vegan)"
Μειονεκτήματα: "Crew behaviour in general"
Μειονεκτήματα: "Boarding was just a little delayed."
Πλεονεκτήματα: "Relaxing on time flight.."
Μειονεκτήματα: "Food was bad... Before it used to be really good..."
Μειονεκτήματα: "crew at the gate."
Μειονεκτήματα: "My luggage is lost"
Μειονεκτήματα: "We were packed like sardines! My flight made me want to retire from traveling!"
Μειονεκτήματα: "On time departure would be nice. Overall very pleasant experience. Water and Swiss chocolates were served during under an hour flight. Thank you Swiss!"
Πλεονεκτήματα: "Excellent service from the crew and prices were good."
Μειονεκτήματα: "The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight."
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "My flight tickets were mess up and I had to purchase new tickets . Horrible"
Πλεονεκτήματα: "Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat."
Μειονεκτήματα: "Crew was not particularly friendly....almost downright rude at times"
Μειονεκτήματα: "Food could be better"
Μειονεκτήματα: "Delayed flight and delayed layover"
Πλεονεκτήματα: "Lost the luggage"
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "The food was great and the crew was very friendly."
Μειονεκτήματα: "A little more leg room would be great"
Πλεονεκτήματα: "Everything was just dandy!"
Πλεονεκτήματα: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"
Μειονεκτήματα: "This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!"
Πλεονεκτήματα: "Seats were very comfortable"
Μειονεκτήματα: "The boarding was a bit unorganized"
Πλεονεκτήματα: "Crew was kind and gracious."
Μειονεκτήματα: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."
Πλεονεκτήματα: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Μειονεκτήματα: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"
Μειονεκτήματα: "I am still in Budapest and was not able to fly back on my Hungarian passport."
Μειονεκτήματα: "they cancelled letting me fly"
Πλεονεκτήματα: "check in & boarding were ok"
Μειονεκτήματα: "very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting"
Πλεονεκτήματα: "Unexpected food/snacks that were provided.Good crew and the plane was on time."
Μειονεκτήματα: "Poor boarding process. Plane change caused poor seat selection after they changed the seats that we paid extra for. Very little leg room for an overseas flight."
Πλεονεκτήματα: "N/a"
Μειονεκτήματα: "I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts."
Πλεονεκτήματα: "All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food."
Μειονεκτήματα: "Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here."
Πλεονεκτήματα: "Best flight for a long time. great service and entertainment."
Μειονεκτήματα: "I was unable to order vegetarian meal before the flight. This also a KAYAK / VAYAMA issue - you can not pass the info about special meal to the airline and Swiss seems to require that you order through them in order to specify such details. You should improve this."
Πλεονεκτήματα: "Nothing about it"
Μειονεκτήματα: "They didn't even take us!"
Μειονεκτήματα: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."
Μειονεκτήματα: "The seats were uncomfortable, smaller aircraft"
Πλεονεκτήματα: "Nice breakfast treat and chocolate is always appreciated"
Μειονεκτήματα: "Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find."
Μειονεκτήματα: "Cabin temperature was a little hot"
Μειονεκτήματα: "Boarding is a mess There is no order at all That delays the flight"
Πλεονεκτήματα: "Flight was fine"
Μειονεκτήματα: "Check in at Nuremberg terrible"
Πλεονεκτήματα: "Friendly service and food"
Μειονεκτήματα: "Older plane with no entertainment"
Πλεονεκτήματα: "Wonderful flight with less leg room . Since I am 5’6’m I was fit enough on the seats, beyond that you should be worried about"
Μειονεκτήματα: "Flight attendant, food , service and many good things except the leg room which you regret in your entire journey"
Πλεονεκτήματα: "Easy check in. Crew efficient and personal attention."
Πλεονεκτήματα: "It was an 8.5 hour flight and we got fed 2 meals, 2 snacks and had lots of beverage breaks! We were delayed a little but it was due to an issue in France, not anything to do with the airplane, and the captain found a solution faster than he had originally said he would (with the help of the tower of course)."
Μειονεκτήματα: "The legroom in economy is just as bad as you would expect."
Μειονεκτήματα: "The gate was changed without significant announcement"
Μειονεκτήματα: "While I was on line to board, a flight assistant came to me and asked me if I was flying by myself. When I said yes. they upgraded me to business class. I boarded the plane and took my seat. Shortly before taking off, another flight attendant came to me, told me they made a mistake, and sent me back to my original economy seat (while I was holding my new business boarding pass that they gave me). When I told them they should remedy somehow their mistake, they said they did not have any other extra seat in business and that there was nothing they could do. They did not apologize. They were quite unprofessional and rude. I fly often and I have never experienced something so unprofessional and rude. Alitalia is far better than Swissair in terms of professionalism and of politeness. I will always discourage anyone from flying Swissair. Worst company ever."
Πλεονεκτήματα: "Legroom!!!"
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "lovely flight -left on time arrived 1 hr early. my earphones did not fit plane plug, the one provided did not fit my ears - slept instead,,,Excellent service..."
Μειονεκτήματα: "Warm breakfast in coach would be appreciated, but i understand it is just coach."
Πλεονεκτήματα: "My upgrade to first class. Service she good is good considering short flights"
Μειονεκτήματα: "The fact that they made me check my carry on even though I was in first class. It fit in the plane on my first flight. Why wouldn't it fit on this plane!?"
Πλεονεκτήματα: "Enjoyed the service."
Πλεονεκτήματα: "We had never flown Lufthansa, or in a A380. Upstairs in economy with 2 seats on the right side, it was very quiet and felt roomy. Service was on-par with other European carriers, so quite good."
Πλεονεκτήματα: "Excellent customer service, and on time flight"
Πλεονεκτήματα: "The flight from SFO to ZRH was in a newly fitted 777. The seats were very comfortable and we had plenty of leg room in economy class. Great and extremely nice flight attendants - thank you!"
Μειονεκτήματα: "The flight from ZRH to SFO was in an older 777 and the seats were very uncomfortable with limited leg room in economy. This flight was not very enjoyable. I have to say though that the very friendly and helpful flight attendants were compensating for this. Thank you!"
Πλεονεκτήματα: "I enjoyed the entirety of the flight."
Μειονεκτήματα: "No complaints."
Μειονεκτήματα: "They lost my luggage, had a problem with my connecting flight to Ottawa. I arrived 4 hours later at the end."

Όλα ήταν πολύ καλά.

Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.

Μειονεκτήματα: "Great"
Μειονεκτήματα: "Great"
Πλεονεκτήματα: "Internet on board for 3 euros"
Μειονεκτήματα: "Flight delays were unimaginable"
Πλεονεκτήματα: "The crew was very nice and efficient, even though there seem to be only two of them."
Μειονεκτήματα: "Seats did not recline, and it is hard for those of us trying to sleep after connecting from a trans-Atlantic flight."
Πλεονεκτήματα: "The crew was very responsive. The dinner food was good."
Μειονεκτήματα: "The entertainment touch screen was not responsive to the touch, neither for me nor for the other members of my family. The power socket in my seat was not working, but I could use that in my wife's seat."
Πλεονεκτήματα: "The food was good"
Μειονεκτήματα: "I paid for extra space and it looked like the seats I got were the same as all the others"
Πλεονεκτήματα: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Μειονεκτήματα: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."
Μειονεκτήματα: "The airline cancelled my ticket because they said I was not on my earlier flight two weeks prior. This was absolutely not true. I had taken the flight and also checked bags. For an airline to cancel someones tickets and not notify them is highly unethical."
Μειονεκτήματα: "Food was horrible on Lufthansa. Boarding was also horrible. They don't board by zones and it was very haphazard and unorganized."
Πλεονεκτήματα: "It was nice trip and comfortable"
Πλεονεκτήματα: "Nice to have more legroom, crew was egficient and accomodating, they treated a sick passanger in the row in front of me with great empathy and professionalism."
Πλεονεκτήματα: "Plane is old and dingy. No charging available and the seats are so uncomfortable. Crew was just ok."
Μειονεκτήματα: "Lufthansa lost my luggage. Still waiting in my hotel."
Μειονεκτήματα: "The food was ok"
Πλεονεκτήματα: "Clean new Airbus 380. Nice crew"
Πλεονεκτήματα: "Clean and comfortable. Good and friendly service."
Μειονεκτήματα: "Nothing not to like"
Μειονεκτήματα: "Waiting to dis embark off the plane, waited almost an hour! After flying for 10 hours the last thing we want to do is sit in the plane for another hour"
Πλεονεκτήματα: "Was nice and pleasurable"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "flight on time-good sevice including food tha I ordered in advance and all my luggage arrived."
Πλεονεκτήματα: "Nice Biz Class with typical empty center seat. Pleasant FAs."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "Lots of space....very comfortable seat."
Μειονεκτήματα: "Can’t think of a thing."
Μειονεκτήματα: "Departure was delayed causing me to miss my connection from Frankfurt to San Francisco."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "Randomly gave me better seats!"
Πλεονεκτήματα: "The Lufthansa flight from Charlotte to Munich and then toMumbai was excellent. Punctual, Food and the Service was good.the"
Μειονεκτήματα: "The Air India did not transferred my luggage when I reached there midnight. The Air India Ticket counter opened at 2:30 AM only then they booked my luggage to Bangalore. The luggage was handled very poorly and they broke my Golf Carrier which I bought for $350 in September of 2016. The Airlines wanted to settle for $15 compensation."
Μειονεκτήματα: "Got a little hot in the cabin"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "When I missed the flight in Brussels I had no options re: changing my ticket as there was no ticket sales counter at the airport. Had to go to the travel agent and book a flight on another carrier."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "I bought the premium economy seats for extra room and I was not disappointed. The extra room was great. The in flight entertainment was very good as well. Lufthansa's food was excellent."
Μειονεκτήματα: "The outer window pane had a lot of condensation on it and I could barely see out the window, and I love looking out the window during take-off and landing and I couldn't see much."
Μειονεκτήματα: "I assigned seats for me and my daughter but they separated us in both legs. That's not good"
Πλεονεκτήματα: "The food and service"
Μειονεκτήματα: "I don't have my luggage yet!"
Πλεονεκτήματα: "We landed safely and weren't too delayed."
Μειονεκτήματα: "Food has not been good."
Πλεονεκτήματα: "Safety and ease of flying- cleanliness too"
Μειονεκτήματα: "No food at all! The system for getting food was unclear."
Πλεονεκτήματα: "Flight was on time. Boarding was efficient"
Μειονεκτήματα: "Food and beverages were pretty stingy"
Μειονεκτήματα: "'Sorry we have chicken no more, so here get this ravioli' in other words no choice for me. No flight information."
Πλεονεκτήματα: "They had delicious little sandwiches for breakfast, and were amazingly efficient at getting out the snacks and coffee."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Good flight good seats smooth ride."
Μειονεκτήματα: "Boarding was not organized."
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Very comfortable sleep Crew attentive"
Μειονεκτήματα: "Food not worth the first class ticket"
Πλεονεκτήματα: "Food/drink choices and portions were very generous on our long haul flight . Efficient boarding. Lots of entertainment options as well."
Πλεονεκτήματα: "Tea offered instead of coffee - nice touch!"
Πλεονεκτήματα: "Even though the flight lasted 12 hours, it was enjoyable. I feel like the crew put the best effort in order to make passengers feel comfortable. They served two meals and two snacks. Beverages were distributed many times. The leg room and the entertaining system were great. I would love to take another flight with this company in the future."
Μειονεκτήματα: "I cannot think of anything."
Πλεονεκτήματα: "We were early"
Μειονεκτήματα: "The food"
Μειονεκτήματα: "Direct flights to and from South Africa to USA not via Middle East"
Μειονεκτήματα: "Don’t approach"
Πλεονεκτήματα: "Nothing."
Μειονεκτήματα: "My flight was supposed to be at 4:40pm on May 16th. It was cancelled and rescheduled to 2:00pm may 17th. I have been waiting in line for three hours to check my bags, and get on a flight. Still at the original destination, VERY UNHAPPY."
Μειονεκτήματα: "The airline changed my seats after giving me boarding passes and I had to pay to get better seats. That is no t acceptable"
Πλεονεκτήματα: "I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent"
Πλεονεκτήματα: "The ice cream bar served as a snack."
Μειονεκτήματα: "The flight left late. It was one of the most turbulent flights I’ve ever taken-multiple people threw up, including my son 5 times. The in flight entertainment didn’t work and service wasn’t great."
Πλεονεκτήματα: "The air hostesses were first class. Pleasant, efficient and professional."
Μειονεκτήματα: "The tv selections. Could have had more variety"
Πλεονεκτήματα: "Provided vouchers for being bumped"
Μειονεκτήματα: "Airline over booked and we were the lucky couple to be bumped off due to their business decision to over book!! Not a nice way to end a vacation in the Outer Hebridies"
Πλεονεκτήματα: "It was a short flight"
Μειονεκτήματα: "There is a charge for beverage service."
Πλεονεκτήματα: "Regret I am overwhelmed with catch-up. Number one was the price of the flight. Food was plentiful but average (less than that when compared with what we had just experienced in Italy), and service by phone was phenomenal, given the special consideration of seating and menu details accorded to me."
Μειονεκτήματα: "The airline sent me on a wild goose chase through the airport only to end up back at the same counter. They then told me it was too late to check in. Do not book tickets with cheapoair-British Airlines said this releasesthem from all responsibilities and cheapoair will do nothing but send you to different people trying to sell you another flight. It was the worst experience every!"
Πλεονεκτήματα: "Quick"
Μειονεκτήματα: "Nothing. The flight was quick and boarding was easy"
Πλεονεκτήματα: "Crew are really the highlight. Food and seats are good in business class."
Μειονεκτήματα: "Boarding was a bit chaotic. Passengers were bunched up outside the departure lounge - not sure if there were lines or not. Got sorted when we got into the lounge."
Πλεονεκτήματα: "The man at the customer service desk in london airport was nife."
Μειονεκτήματα: "I missed my flight because of an issue with airplane coming from lax to london. All i got was a 5 euro voucher. And i was meeting someone at madrid airport and neither of us had any way of getting in cotact with each other. It was a freaking nightmare."
Μειονεκτήματα: "Seats are too cramped and not able to fit a person 6feet tall, back pain for a week afterwards Food services were slow small and some of the crew rather crabby. Plane was old and screens not working for entertainment that was also not very interesting."
Μειονεκτήματα: "No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!"
Πλεονεκτήματα: "Uneventful, other than having missed the original connecting flight on account of delays."
Μειονεκτήματα: "There was no food or entertainment, so I can't rate them."
Μειονεκτήματα: "First it's delayed by 1 hour. Few hours before the departure, it's delayed by another hour when I was checking the status from home. Then suddenly it's was back to 1 hour delay, which totally screwed up my travel time to the airport."
Πλεονεκτήματα: "Everything was great! Good food and service. On time flight. No complaints!"
Πλεονεκτήματα: "Short flight; no problems."
Μειονεκτήματα: "Food was a bit mediocre."
Πλεονεκτήματα: "The crew was great. My meal was good too!"
Μειονεκτήματα: "the older plane did not have personal air vents and it was hotter then I would have liked. Also being in the last row of a section allows us not recline as much while the people in front could recline more, which made for a cramp feeling during the flight."
Μειονεκτήματα: "All snacks and drinks were for purchase. Not even free water!"
Μειονεκτήματα: "The was delayed. Seat are not too comfortable for long trips"
Μειονεκτήματα: "I have to pay for water?????"
Πλεονεκτήματα: "They need to improve confort and food choices! Overall: very good!"
Πλεονεκτήματα: "Crew"
Μειονεκτήματα: "Seating. Meal. Entertainment. Did not compare well to Air Canada."
Πλεονεκτήματα: "For an hour and a half flight all went smooth."
Μειονεκτήματα: "You can even offer your passengers a cup of water? We arrived three (3) hours before departing. Check in was so slow, and disorganized. We know it's a short flight but after a (2) two hour of check in, those Italians don't break a sweat so. offer just a cup of water!"
Μειονεκτήματα: "The flight was cancelled due to hurricane Harvey."
Μειονεκτήματα: "This was a 3.5 hour flight and the only food offered was an egg and onion sandwich. Pathetic."
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "No snack for the flight"
Πλεονεκτήματα: "Great staff, always polite and welcoming. Boardiing was simple."
Μειονεκτήματα: "Flight was delayed, although we are given a reasonable reason, leg room is always tough for me, I'm 5'11" 1 star for food and entertainment because there was none on this flight."
Πλεονεκτήματα: "Service was good."
Μειονεκτήματα: "Nothing."
Μειονεκτήματα: "Older plane, terrible tv compared to other airlines. Food was mediocre"
Πλεονεκτήματα: "nothing"
Μειονεκτήματα: "They were awful"
Πλεονεκτήματα: "Excellent service. Condition of the airplane"
Μειονεκτήματα: "Boarding process a little chaotic."
Πλεονεκτήματα: "Great meals, entertainment options, and service. Perfect landing of the 747 as well."
Μειονεκτήματα: "Not the fault of British Airways, but Denver International Airport has a cumbersome and lengthy process for the re-entry of U.S. Citizens. We stood in two different lines for over an hour to be screened for customs."
Πλεονεκτήματα: "Helpful crew."
Μειονεκτήματα: "No food and entertainment which is expected for the short 2 hr flight."
Μειονεκτήματα: "Online check in was not available, despite 24 hour checkin being advertised. Expect your seat preferences to be limited unless you pay $35-$85 per flight to pick your seat in advance."
Μειονεκτήματα: "Boarding was a bit chaotic."
Μειονεκτήματα: "No complimentary food or snacks"
Πλεονεκτήματα: "I liked really everything about this trip, especially the fact I was given the wheel chair assistance from the moment of my arrival at Heathrow Airport as I was promised. Thank you, this time you did a good job. Gloria Tanton"
Μειονεκτήματα: "I did not like the lack or wheel chair assistance I was given on my trip to London, then Bologna on December 28/16. I had to wait a long time, about one hour before I got some assistance to my flight to Bologna, unfortunately no organization on the part of British Airways. Gloria Tanton"
Πλεονεκτήματα: "Great flight - on time and right price!"
Πλεονεκτήματα: "Crew were attentive and competent."
Μειονεκτήματα: "The food was just not very good which is a bummer since it was a long flight."
Πλεονεκτήματα: "Plane was comfortable and departed on schedule."
Μειονεκτήματα: "Difficult to find where to catch this flight. Gate not printed on boarding pass. BA changed our seats without informing us."
Πλεονεκτήματα: "Very friendly and professional crew. The front desk associate in Boston is super nice and helpful. I've had a nasty experience with emirates in the past and I was worried about this one as well. I think British airline will be my first option moving forward."
Μειονεκτήματα: "The crew...all the way to London"
Μειονεκτήματα: "I bought my ticket through you and thanks to you my name was spelled wrong and I could not get my ticket. We called the company for hours but no one would help us. I had to buy a ticket that was double what I bought from you. I demand that I get a refund in full of $1300 and another $2700 to cover the ticket that I had to buy last minute. Email me at wesleydvisser@gmail.com about how we can go about doing this."
Μειονεκτήματα: "My preferred Food selection unavailable"
Πλεονεκτήματα: "Food options were great! Very good value"
Μειονεκτήματα: "Boarding was delayed and unstructured"

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