Πλεονεκτήματα: "The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient."
Μειονεκτήματα: "Food could have been better"
Πλεονεκτήματα: "Nice crew"
Μειονεκτήματα: "You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc."
Πλεονεκτήματα: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Μειονεκτήματα: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"
Μειονεκτήματα: "Seating is extremely cramped"
Πλεονεκτήματα: "Crew, seat"
Μειονεκτήματα: "Huge delay... :("
Πλεονεκτήματα: "Awful airline. Will never get tickets through you again."
Μειονεκτήματα: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."
Μειονεκτήματα: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."
Πλεονεκτήματα: "That we landed in the end"
Μειονεκτήματα: "More communication to passengers when there are so big delays (almost 2 hours)"
Πλεονεκτήματα: "Everything was just right."
Πλεονεκτήματα: "Crew was positively and smiling."
Μειονεκτήματα: "Flight was 44 min late. Could have been on time"
Μειονεκτήματα: "Overhead space on plane was very limited."
Μειονεκτήματα: "Menu was poor"
Πλεονεκτήματα: "Both the Lufthansa crew and the well thought out layout of Frankfurt International made it a lot more comfortable to travel."
Πλεονεκτήματα: "This is always a pleasant airline to travel with."
Μειονεκτήματα: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."
Μειονεκτήματα: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"
Πλεονεκτήματα: "I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list"
Πλεονεκτήματα: "it was mess, so I cant say positive thing"
Μειονεκτήματα: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."
Πλεονεκτήματα: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Μειονεκτήματα: "I really can’t think of anything I didn’t like!"
Μειονεκτήματα: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."
Πλεονεκτήματα: "It was a very safe trip"
Μειονεκτήματα: "Small space in Economy class"
Πλεονεκτήματα: "The flight was comfortable and very timely."
Μειονεκτήματα: "Very little leg room."
Μειονεκτήματα: "They cancel the flight without letting me know!"
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "I have to pay for food or drink"
Πλεονεκτήματα: "Flt was great - service was great"
Πλεονεκτήματα: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"
Μειονεκτήματα: "Our flights there were postponed causing us to miss out connecting flights, we rescheduled with a different airline. The same thing happened coming home. Austrian was a complete disappointment going there and back."
Πλεονεκτήματα: "There was no in-flight entertainment system so I rejoiced to discover there was in-flight WiFi."
Μειονεκτήματα: "But Wifi did not offer much, just some summary descriptions on the destination. I'd be enchanted to get via WiFi the well-known in-flight map showing which leg of your flight was accomplished."
Πλεονεκτήματα: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."
Μειονεκτήματα: "I can not afford first class tickets..."
Πλεονεκτήματα: "My flight was lovely. I loved the professionalism & politeness of the crew. I also loved the food - I really appreciated the fact that I could order a gluten free vegetarian meal for this flight."
Μειονεκτήματα: "Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient"
Μειονεκτήματα: "The seats were uncomfortable."
Μειονεκτήματα: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"
Πλεονεκτήματα: "Most of the crew were nice. Efficient."
Μειονεκτήματα: "Ridiculously small seats and legroom."
Πλεονεκτήματα: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Μειονεκτήματα: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Πλεονεκτήματα: "Great grew, great flight. Thank you!"
Πλεονεκτήματα: "Seats, crew, nice plane"
Μειονεκτήματα: "Delayed flight. Random boarding,"
Πλεονεκτήματα: "It was clean Lunch was good"
Μειονεκτήματα: "There were no vegetarian options for snacks"
Πλεονεκτήματα: "Boarding was efficient and quick"
Μειονεκτήματα: "Seats were uncomfortable."
Πλεονεκτήματα: "1st class should board last, it just makes mire sense for a lot of reasons. Also 8kg carry limit is rediculous and loosely enforced. We were clearly selected to check our bags. There were others with bags heavier and larger than ours that were permitted to stuff them in their overheads."
Μειονεκτήματα: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."
Μειονεκτήματα: "Thay did not let us in the plane because they changed the name order on the ticket"
Πλεονεκτήματα: "The seats were comfortable and the crew attentive. The movie selection was excellent and the entertainment system was excellent. The food was typical for what you get on transatlantic flights in economy."
Μειονεκτήματα: "At the gate the boarding processes was very slow because there was only a single person checking the passports and the boarding passes of all passengers. Surprisingly, this airline also could not provide a plastic bag for our checked in child seat, which is standard on other airlines."
Πλεονεκτήματα: "Their first class looked very comfy"
Πλεονεκτήματα: "Everything was wonderful ,except for the poor food."
Μειονεκτήματα: "The flight was 9 and half hours and the food was very poor, I was starving ,maybe AA can improve that, it would be nice if they could add a little bit of fruit and a yogurt for a good digestion .Also, the sandwich they gave us at the end was so small ,maybe they can give us a real sandwich instead ..Sorry AA ,but you need to work on that .For the price I paid I can fly United ,they don't let me starve."
Πλεονεκτήματα: "The service on board was fantastic. The flight was very smooth."
Πλεονεκτήματα: "Very professional and friendly. The food was delicious and really appreciated the extra rolls!! Seats were very comfortable."
Μειονεκτήματα: "The entertainment selection for adults was very good (really liked the documentary section and Asian movie offering). However they need more films or programs for ages 2-10 .... There is a section for family and kids but almost all of the movies are more appropriate for ages 9 and up."
Πλεονεκτήματα: "Crew are the best!"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Μειονεκτήματα: "Seats were too close together."
Πλεονεκτήματα: "Entertainment programs"
Μειονεκτήματα: "New variety of food"
Πλεονεκτήματα: "The crew was terrific."
Μειονεκτήματα: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Πλεονεκτήματα: "Not much, seats are super uncomfortable"
Μειονεκτήματα: "Better code sharing with KLM"
Πλεονεκτήματα: "Crew was great. Seats were comfortable."
Μειονεκτήματα: "The airline lost both of my luggage suitcases."
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "Great crews, excellent customer service"
Πλεονεκτήματα: "Late departure, dirty, staff not friendly."
Πλεονεκτήματα: "Staff were friendly and seats in business were super comfortable."
Μειονεκτήματα: "The craft is a bit old. Harsh landing."
Μειονεκτήματα: "No entertainment facilities"
Μειονεκτήματα: "See above."
Πλεονεκτήματα: "crew was great, seats were comfortable"
Μειονεκτήματα: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"
Πλεονεκτήματα: "Average crew. Average seat."
Μειονεκτήματα: "They could have controlled screening babies better. They just let them scream....."
Πλεονεκτήματα: "In flight entertainment was great"
Μειονεκτήματα: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Πλεονεκτήματα: "The new movies selection, food was very good, staff more friendly than previous flights"
Μειονεκτήματα: "Boarding always a problem on MEA we have to wait too long in the queue"
Μειονεκτήματα: "Baggage check in was stressful"
Μειονεκτήματα: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
Πλεονεκτήματα: "Crew members"
Μειονεκτήματα: "Up to 1 hour late and they leaved my baggage in Paris"
Πλεονεκτήματα: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
Μειονεκτήματα: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Πλεονεκτήματα: "Liked the transfer"
Πλεονεκτήματα: "My seat"
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Μειονεκτήματα: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Μειονεκτήματα: "The flight was late, real late."
Πλεονεκτήματα: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Μειονεκτήματα: "See above and the food was disgusting"
Μειονεκτήματα: "The room between seats is unbearable."
Πλεονεκτήματα: "Good cabin, but very conjugated :|"
Μειονεκτήματα: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"
Πλεονεκτήματα: "Good service at gate and on board"
Πλεονεκτήματα: "It es a good flight back"
Μειονεκτήματα: "Items missing on duty free purchases"
Πλεονεκτήματα: "Short & easy flight"
Μειονεκτήματα: "All ok"
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "Food was AWFUL! Better to serve nothing"
Μειονεκτήματα: "There were not noodle soup ready this time."
Μειονεκτήματα: "There are always delays. Today it was that internet was down."
Μειονεκτήματα: "the food is terrible."
Πλεονεκτήματα: "the food"
Μειονεκτήματα: "no room for legs"
Πλεονεκτήματα: "Great people"
Μειονεκτήματα: "It was an hour late"
Μειονεκτήματα: "Food was not good."
Πλεονεκτήματα: "The flight attendant was very nice to me. TV was very good. space was enough ."
Μειονεκτήματα: "We had to pay for wi fi."
Μειονεκτήματα: "bad smell around my seat"
Πλεονεκτήματα: "Crew was wonderful Helpful, pleasant, capable"
Μειονεκτήματα: "Waiting for late passengers & their luggage"
Πλεονεκτήματα: "Loved the movie selection and the food was good too."
Μειονεκτήματα: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Μειονεκτήματα: "Did not honor easy boarding!"
Πλεονεκτήματα: "The crew was good."
Μειονεκτήματα: "The seats are old and uncomfortable. No leg room. Felt very cramped the entire flight."
Πλεονεκτήματα: "I notified the crew that I would have a very short time upon arrival in Madrid to catch my connecting flight to Santiago. They transferred me to a seat close to the front so I could disembark faster. That allowed me to reach the gate as the boarding began."
Μειονεκτήματα: "The company handling the check-in for Iberia is inept. The line reserved for baggage drop-off was used to prioritize check-in for a large group, making the benefit of online check-in meaningless! Also, the supervisor who intervened on my check-in issue lacked basic customer service skills!"
Μειονεκτήματα: "Toilets were extremely dirty. Impossible to use"
Πλεονεκτήματα: "The crew was professional and courteous. USB charger"
Μειονεκτήματα: "2 hr delay. Auxiliary battery crashed. Mediocre food. Poor wine. Limited entertainment"
Πλεονεκτήματα: "All ok"
Μειονεκτήματα: "Free WiFi never worked !!"
Πλεονεκτήματα: "Great food on this long haul flight. Business class lounge was nice. On time flight."
Μειονεκτήματα: "Very slow & chaotic boarding process."
Πλεονεκτήματα: "It was a very busy due to the fact that we,left 40imutes late and Iberia was also late when we left Madrid but they took care of me to make sure I did not miss the connecting flight"
Μειονεκτήματα: "The food could be better"
Μειονεκτήματα: "We had a terrible experience with iberia airlines,working with british airways.We almost missed our fl8ght as they cannot find info about e tickets in the computer(otherwise i had tge print out of our tickets). Truly it was a night mare for our family. But we are really glad that we were able to board in the nick of time and finally home ."
Πλεονεκτήματα: "Quick boarding"
Μειονεκτήματα: "The lack of water offers during the flight"
Πλεονεκτήματα: "Same as the first flight. Great luggage transfer."
Μειονεκτήματα: "Middle seat"
Πλεονεκτήματα: "Excellent service , good food . Ahead of time flight"
Πλεονεκτήματα: "The entertainment was good and the crew was great."
Μειονεκτήματα: "I had ordered a gluten free meal but in the chaos of my seat moving multiple times, it got lost in the shuffle so I wasn't able to eat much of the food that was served. I have long legs and the seat provided almost no where for them to go. I was very uncomfortable by the end of the flight."
Μειονεκτήματα: "Even though I bought my ticket through British airways, they made me check in through Iberia. No one told me beforehand so I waited in line at the BA line for about 20 mins and was told by the ticket agent to go to Iberia instead. Also, two medium delays. Not major but I did feel like I spent more time on the plane than I should have"
Μειονεκτήματα: "Not enough place on board. Very poor company"
Πλεονεκτήματα: "seat is comfort"
Μειονεκτήματα: "I stopped at the Iberia check-in at Barajas in Madrid. They sent me to BA check-in, where I waited 45 minutes to find out that I should be at Iberia check-in. Then, Iberia check-in had to send me to last minute clerk or I would have missed my flight. Last minute check-in ended up being the same place and same clerk I began with."
Πλεονεκτήματα: "Seat comfort entertainment and food"
Πλεονεκτήματα: "Service, food, plane cleanliness and quality of entertainment."
Πλεονεκτήματα: "The crew is excellent"
Μειονεκτήματα: "My luggage didn’t make it to Madrid"
Μειονεκτήματα: "On time, food is ok."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "No service on board. Not even water was offered."
Πλεονεκτήματα: "Food, entertainment (great monitors), new cabins."
Πλεονεκτήματα: "Spacious and quick."
Μειονεκτήματα: "Food was not included."
Μειονεκτήματα: "I really enjoy flying in your airline"
Μειονεκτήματα: "They did not even serve water for a 4-hour flight. We did not know that this was a flight that you had to pay for everything."
Πλεονεκτήματα: "Entertainment was great, great food! You can't beat the price of the ticket."
Μειονεκτήματα: "When I arrived I was greeted by a "what up." Instead of a professional "Hello." The man who helped me at MIA was rude and threw my passport in my face when he told me I needed a return ticket. After I booked another ticket for return.. I presented myself to another counter staff."
Πλεονεκτήματα: "Roomier plane than the one I took to Madrid."
Μειονεκτήματα: "Group system to queue on line was okay but people still seemed confused. Crew forgot some people's request. Bathrooms were smelly and dirty only after two hours on plane."
Πλεονεκτήματα: "Reasonable leg room for a a 6 foot tall passenger"
Μειονεκτήματα: "Old planes, pilot didn't communicate at times when he would mess around with engine speed and then increase altitude suddenly. Some passengers were truly scared."
Μειονεκτήματα: "There was very little leg room - far less than a standard flight. Granted, I'm tall but be warned if you are flying British Airlines and it really is Iberia"
Πλεονεκτήματα: "Everything was fine but the tight seat 12D from Madrid to T Avivsee"
Μειονεκτήματα: "See above"
Πλεονεκτήματα: "The food and the service"
Μειονεκτήματα: "The length of the trip"
Πλεονεκτήματα: "Extremely professional, capable, friendly staff. Very good food. Great selection of films. Comfortable seating."
Πλεονεκτήματα: "My flight boarded easily, and left on time. The seats were comfortable, the food included a hot meal for dinner, and the entertainment available was varied. We even landed in Madrid a little early. Traveling is always trying, especially in coach. The Iberia experience was very pleasant."
Μειονεκτήματα: "Nothing really stands out unless you want to make coach like 1st class for the same price"
Πλεονεκτήματα: "They solve the flight connection issue and move us to a direct flight."
Πλεονεκτήματα: "Speed of boarding and free wine!"
Μειονεκτήματα: "Despite asking the crew 3x, the TV in my seat did not work. Each time I asked it was like they were hearing it for the first time. They wrote down my seat number and never came back. Thankfully I had a book! The seats were horribly uncomfortable and my legs and behind went numb several times. The food was awful and I regret eating it as I had a stomachache for several hours."
Πλεονεκτήματα: "The staff is incredibly friendly and they serve you a lot of food and drinks. I think the seats on the larger planes are older but they are more comfortable for me and I loved my movie selections! I took 4 flights with Iberia 2 long ones (11 hours each way) and two shorter ones (5 hours each way) and they were on time, friendly and very comfortable on every flight! I will definitely be flying with them again!"
Πλεονεκτήματα: "Great space between seats, and very nice staff"
Μειονεκτήματα: "The flight from Madrid to tel aviv was very crowded, no place to hand bag, the seat wasn't comfortable like in a low cost flight. The was no TV, not even music. To bad"
Πλεονεκτήματα: "Good service. On-time"
Μειονεκτήματα: "I got a seat automatically, and I can´t selected a preferred one."
Μειονεκτήματα: "They kept delaying the flight and then cancelled. I had to take uber to Penn Station and then AmTrack to Union Station. Otherwise I would not have gotten back until over 24 hours later the next day. So, in the end I had to spend over $200 more to get home. I really have never had a good experience flying Iberia."
Πλεονεκτήματα: "My family (four of us) flew FinnAir (Iberia) to Madrid and back and found the service outstanding. The flight crews were top notch, the takeoff and landings were smooth and even, as were both flights, the food was fine, the entertainment was great, and the seats were roomy and comfortable. Overall, a superior experience to any U.S. airline I have ever flown. I would fly them again any time. Five stars."
Μειονεκτήματα: "On the return flight from Madrid, we ended up having to board the plane from the tarmac, which was interesting. I can remember decades ago when that was done, but it was a first for us. We checked our luggage, so it was no problem for us, but some passengers had to lug big carry-on suitcases up those staircases. I'm not sure what passengers with disabilities had to do to board. I don't think it was the airline's fault, but it was a little out-of-the ordinary."
Πλεονεκτήματα: "Very cheap flight, they fed us a lot on the flight including ice cream and lots of leg room."
Μειονεκτήματα: "We took the red eye and there were children that would not stop screaming and crying. This was not your usual crying infant. These children were able to speak. The crew did nothing about it and let these children yell and scream as they played games on the provided tv. Most of the people on the flight were displeased by this family that made so much noise."
Πλεονεκτήματα: "Enternainment selections were ok."
Μειονεκτήματα: "Flight attendants were not helpful, indeed they were dismissive. I asked one for ice and she told me they had no ice. Bullocks."
Πλεονεκτήματα: "Love the individual screen on each seat."
Πλεονεκτήματα: "They gave me a vegetarian meal as requested"
Μειονεκτήματα: "Small plane uncomfortable"
Πλεονεκτήματα: "People at the airport were yelling and rude. They did not know hope to direct people to their connections and customs."
Μειονεκτήματα: "Crew sensitivity to customer needs was horrible. One person said one thing and another said another thing to go. People confused what to follow wit multiple directions."
Η πτήση μας ήταν σήμερα 6:00πμ εχθες στης 10:30 μ.μ μας ενημέρωσαν πως η πτήση μας θα αναχωρούμε στις 7:30π.μ.Φτασαμε στο αεροδρόμιο στις 6.00πμ και η πτήση είναι αναχώρηση.Η απάντηση τους ήταν απλή χωρίς κανένα ενδιαφέρον πως έπρεπε να είστε εδώ 3 ώρες νωρίτερα.την επόμενη φορά που θα ταξιδέψετε με easy jet να μην ξεχάσετε να στήσετε σκηνή.Απλα τραγική.ετσι χάσαμε και την επόμενη μας πτήση από Αθήνα για Θεσσαλονίκη.
Πλεονεκτήματα: "The cabin crew was very good. The check in process was tough but the representative was nice."
Μειονεκτήματα: "The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer."
Μειονεκτήματα: "The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Charles dGaul airport security was redundant and slow. A more cohesive flight change would have been better."
Πλεονεκτήματα: "Good enough for price. Quite long boarding process."
Μειονεκτήματα: "If you EasyJet ever lands or boards on time I want to know about it. #LateJet"
Πλεονεκτήματα: "Crew was fine"
Μειονεκτήματα: "EVERYTHING ELSE"
Πλεονεκτήματα: "Boarding line looked long but it was quick and easy. Seats were more comfortable than other economical airlines. The flight was a short one so no food was needed although offered at cost, and for entertainment I had my music and a book."
Μειονεκτήματα: "It all could have been a bit better. I feel like I’m traveling on a bus- & the price is not sooo much lower to warrant that!"
Μειονεκτήματα: "The delay in this flight was made far worse by the poor communication about he new timeframe for departure. It was poorly handled and we ended up getting to our final destination at 3 am as a result. Disappointed."
Πλεονεκτήματα: "Because of the fire to the Notre Dame Cathedral, trains were not stopping on the route we needed to get to to the airport. We left with plenty of time to spare, and because no one at the airline mentioned that delays could be a possibility due to this, we ended up missing our flight."
Μειονεκτήματα: "I'm not usually one to complain, but this situation was very difficult and even dangerous. There was zero communication from the airline about this, and we'd appreciate if the airline could pay for our new airfare and our Uber ride from the train station to the airport."
Πλεονεκτήματα: "Very friendly ground and flight crew that did an excellent job for the passengers of this Easyjet flight to Amsterdam"
Μειονεκτήματα: "no further comments"
Μειονεκτήματα: "Accent and descent were extremely fast and caused ears extreme pain."
Πλεονεκτήματα: "In résumé everything is cool. Thx"
Μειονεκτήματα: "The land"
Πλεονεκτήματα: "Everything right on time, good landing"
Πλεονεκτήματα: "Great beer selection on the flight. After spending 4 days in Paris with all wine it was great to have an IPA on the flight. More importantly, the service was incredible, airport was beautiful, and transport was seamless."
Πλεονεκτήματα: "Overall it was great, the fast boarding was efficient. It was a quick flight but space at seats are good."
Μειονεκτήματα: "Slow boarding at plane, seats are not reclining."
Πλεονεκτήματα: "Smooth landing, good communication during flight. Lots of food choices to purchase"
Μειονεκτήματα: "Thought I had booked an isle seat - maybe my mistake; entertainment was a few magazines"
Πλεονεκτήματα: "The flight was almost on time."
Μειονεκτήματα: "We did not like having to pay an extra 16 euros per person for carry on. Other planes allow a carry-on and a personal item. Did not appreciate this last minute extra charge. This should all have been explained when we purchased our tickets. I probably would not fly on EasyJet again for this reason."
Πλεονεκτήματα: "Good price and a very comfortable journey."
Μειονεκτήματα: "All was good."
Πλεονεκτήματα: "Very polite and helpful crew. Everyone was a bit confused by my Calton Hard Shell case but they let me on, gratefully. My instrument and all the passengers luggage fit with space to spare."
Πλεονεκτήματα: "On time and very well organized"
Μειονεκτήματα: "U have to pay for water"
Πλεονεκτήματα: "Friendly staff, offered me to move to improve my convenience. "Hands free" option was very good for us- our suitcases were slightly(!) oversized (can we book this in advance?)"
Μειονεκτήματα: "No water(?) Some entertainment options would be nice..."
Πλεονεκτήματα: "We had to pay 60$ for our carry on and it probably costed more than our entire ticket. I am so upset and infuriated at the fact that we weren’t warned in advance. The last easy jet flight we took a week ago we didn’t have to pay for our carry on."
Μειονεκτήματα: "The flight was delayed over 3.5 hours, and the employees were unable to explain the cause of the delay. The employees of the airline in CDG were receiving contradicting information and letting the passengers know contradicting information. They told us they would provide money for food, and the money they provided was only 4.5 euro, not enough to get a bag of chips. The experience going to Venice was horrible with easy jets."
Πλεονεκτήματα: "The flight attendants kept us informed at all times"
Μειονεκτήματα: "Flight was delayed, flight attendant made an offensive joke to Greek people"
Πλεονεκτήματα: "הטיסה עברה מצויין..שרות מצויין..הופתעתי לטובה..ממליץ"
Μειονεκτήματα: "It was cancelled !!"
Μειονεκτήματα: "The flight was 3 hours late and we given terrible information, then hey gave us vouchers for food of a paltry €4.50 each!"
Πλεονεκτήματα: "I was happy that we had assigned seats. It used to be that everyone boarded and got the seats they could manage."
Πλεονεκτήματα: "No problems"
Μειονεκτήματα: "Not enough legroom"
Μειονεκτήματα: "The flight was delayed by more than 3 hours. They made me checkin my bag based on the pre tense that the flight was completely booked whereas it was no where close to full. After arriving in London there was no information which belt my luggage will arrive and I had to search for close to an hour to find my bag"
Πλεονεκτήματα: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."
Μειονεκτήματα: "I think I do right choice. Easy to board, easy to access but little bit of delay. I hope to be a frequent customer so I don't want to experience future delays."
Πλεονεκτήματα: "I got what I expected"
Μειονεκτήματα: "I dont have any complain"
Μειονεκτήματα: "It was late by over an hour and their baggage fees aren't clear, each checked bag is $45 euro."
Πλεονεκτήματα: "I was really surprised since I didn't have good expectations going in. The whole experience from checkin to checkout was really good."
Μειονεκτήματα: "Checkin lines were horrible.."
Μειονεκτήματα: "They are so ridiculous with the carry on and charge me 60 euro for my carry on because they only allow you one bag per person, not even a plastic back , they are so ridiculous!!!"
Πλεονεκτήματα: "The price of the flight was perfect, so I wouldn't expect much on board."
Μειονεκτήματα: "Boarding was nothing short of a "hurry up and wait" endeavor. Board the gangway, wait. Board the plane, wait. Unexpected fretting by various crew about who knows what. Then de-icing. Left 25 minutes late. Then again, the passengers were probably a bit challenging."
Πλεονεκτήματα: "Everything worked out fine for me because I arrived early and went through the process. Checked my bag and went through security to hop on the plane."
Πλεονεκτήματα: "On Time. Nice and friendly Cree"
Μειονεκτήματα: "The website did not allow me to add a checked bag to an existing reservation which resulted in having to pay €45 at airport bag check (half the amount of actual airfare). Totally predatory practice especially for first time passengers of airline. The crew at boarding was less than pleasant. I guess there's a reason why the airfares are so low - manners and courtesy are not included."
Πλεονεκτήματα: "The crew were very helpful. Also I enjoyed my seating arrangements."
Μειονεκτήματα: "I paid 20 pounds to check my suitcase. the handle broke and i am no longer able to pull it. I had to take a taxi from the train because of it and cannot use it any longer. This was a good suitcase, a good brand (Swiss) and the crew must of either not pay attention or being very rough. The suitcase was not 17 pounds therefore was not heavy. I will not recommend this company. I am upset about the whole thing."
Πλεονεκτήματα: "A flight attendant worked with me to find the boarding pass on my phone, so that I would know my seat."
Μειονεκτήματα: "I could not find my boarding pass on my phone, required because since Easy Jet will not print off and hand a passenger a boarding pass, the one on the phone must be used. One of the flight attendants assisted me to find the boarding pass. I really dislike that an airline refuses to print a boarding pass."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "I had to pay 120 euro to check two bags at the gate when everyone else was getting it free"
Πλεονεκτήματα: "Everyone was really nice, got us there safely!"
Μειονεκτήματα: "Easy jet doesn't have an office in the Palermo airport! There was nobody who I could talk to. When I called they offered no help. There was a horrible accident on the way to the airport and I lost the roundtrip flight. No help from easy jet. A one way ticket was offered that cost more than the round trip. I will never fly easy jet again."
Μειονεκτήματα: "Check in agent trying to charge 60 for bag while it was a carry on size. Then your Arline asking for volunteers to check their bag. So first you attempt to charge then ask for volunteers, make up your mind."
Πλεονεκτήματα: "Staff are very friendly."
Μειονεκτήματα: "Paying for luggage was not expected."