Πλεονεκτήματα: "The price is affordable"
Μειονεκτήματα: "Worst trip ever"
Μειονεκτήματα: "More organized boarding process"
Μειονεκτήματα: "One more toilet on the Lisbon Geneva flight would have been nice."
Μειονεκτήματα: "No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed."
Πλεονεκτήματα: "I liked that pillows, blankets and headphones were provided."
Μειονεκτήματα: "Boarding was a cluster (mainly because the lines were unorganized)."
Μειονεκτήματα: "I was not informed the ticket didn’t includes luggage"
Μειονεκτήματα: "Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival."
Πλεονεκτήματα: "Flight was canceled"
Μειονεκτήματα: "Flight was canceled"
Μειονεκτήματα: "My luggage was lost for almost 2 weeks."
Μειονεκτήματα: "The entertainment system did not work and could not be switched off. This issue could only be solved by the crew placing blankets over the screens. This happened both in my seat and my wife’s seat. I don’t think this is acceptable for very expensive business class tickets."
Πλεονεκτήματα: "Very friendly crew, nice plane"
Μειονεκτήματα: "Very expensive extras like seats and luggage"
Μειονεκτήματα: "Been on schedule"
Πλεονεκτήματα: "Very helpful gate attendants. The food was delicious and the movies were all current and kept us entertained for nine hours!"
Μειονεκτήματα: "Very cramped legroom. Cabin was extremely hot. There was a man binge drinking in the seat across the aisle. He should’ve been cut off at some point, but he kept drinking. He was a worry."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "No gluten free meal available"
Μειονεκτήματα: "Milan airport closed and flight diverted. Horrible experience"
Μειονεκτήματα: "The Airbus 330 is onder Verizon with classic beats with less place and pedals. Also the personal screens are far outdated"
Μειονεκτήματα: "Poor service"
Μειονεκτήματα: "Seats do not recline on this plane."
Πλεονεκτήματα: "Food was good, many options with entertainment"
Μειονεκτήματα: "The person making announcements mumbled and spoke too softly for someone who's announcing things on a flight. We couldn't understand half of everything being said. Also both flights departed late even though TAP reported them as "on time." We sat at the gate for almost an hour before departing with announcements at that time solely in a Portuguese - on a flight going to New York."
Μειονεκτήματα: "why do they sell their tickets when they know they can not make the connection? little time between the two flights compared to the functionality of the airport. never again TAP"
Πλεονεκτήματα: "The crew was amazing. Very professional, kind, and accommodating."
Μειονεκτήματα: "The boarding check-in person was confusing. Anyone that didn't speak Spanish got in the wrong line. They didn't announce that there were two lines, one for A and one for B. So we were mistakenly directed to stand in the line for a Madrid flight, when we were going to Lisbon. They made the last minute call only in Spanish, so we all almost missed the flight. The landing was a bit rough with crosswinds."
Μειονεκτήματα: "If you're going to charge for a checked bag on an international flight, it would be nice if you made that clear on the ticket purchase. A tiny link buried in the information section "See baggage information for additional fees that may apply" doesn't make it abundantly clear that you're going to be hit with an $85 charge each way (ultimately $380 for my wife and me round-trip). Sneaky and dishonest!"
Πλεονεκτήματα: "The crew & cleanliness in general . On time ."
Μειονεκτήματα: "What I don’t like in all modern flights in economy( not enough leg room) . I’m 5feet 8 and can hardly fit . I’m Not overweight. I can’t imagine what taller people must feel like."
Πλεονεκτήματα: "There wasn't anything special to like compares to other good airlines. I would say crews attitudes and foods were alright."
Μειονεκτήματα: "Doesn't have a USB cable to charge the phone and there were no perfume or toothbrush for the long journey. Also no apple juice."
Μειονεκτήματα: "The sound for the movies did not work at my seat or my wife's seat."
Μειονεκτήματα: "I did not like although my ticket had luggage allowance, TAP made my wife and I pay twice. Of course to pay needed endless and senseless wait and paying booth."
Μειονεκτήματα: "Never made this flight"
Πλεονεκτήματα: "Easy mobile check in process,"
Πλεονεκτήματα: "Employees are very nice."
Πλεονεκτήματα: "the crew"
Μειονεκτήματα: "the flight hours."
Πλεονεκτήματα: "The crew and the service."
Μειονεκτήματα: "The food - horrible... My TV did not work the entire trip."
Μειονεκτήματα: "Our flight was DCA to Boston then to Lisbon, with similar return. Our return flight into Boston arrived early enough to allow us to get an earlier flight home but TAP customer service wasn't open until after the earlier flight departed. Also, Jet Blue, the domestic carrier, could not change our flight because it was booked through TAP."
Πλεονεκτήματα: "Good entertainment system"
Μειονεκτήματα: "Flight crew could have been more polite"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Checking in luggage took an absurdly long time"
Μειονεκτήματα: "First flight was delayed by just a half an hour and we arrived in Portugal. We had a connecting flight to AMS with also TAP and had a two hour window to make the next flight with the same company (TAP). We were in line for passport and then security and talked to several TAP employees and they said we would be have time and wouldn't have a problem catching the second flight. Well, we got through the lines with 30 min before our next flight and they wouldn't let us on. Customer service and organization of the airline is really poor. The aircraft had minimal room and no entertainment. We got on our next flight five hours later and all they gave us was a $10 food voucher. So poorly managed."
Πλεονεκτήματα: "Ease of boarding"
Μειονεκτήματα: "Wait at baggage claim was too long"
Πλεονεκτήματα: "Comfortable seat"
Μειονεκτήματα: "No lounge airside at Lisbon airport, no shops open that early in the morning"
Μειονεκτήματα: "Flight left without us"
Μειονεκτήματα: "My reservation was cancelled."
Πλεονεκτήματα: "Very comfortable flight."
Πλεονεκτήματα: "the short connection time to Lisbon great service on SWISS and TAP the fact that I was allowed 2 pieces of hand luggage. Not forgetting your great service to adjust my booking from economy to business class Thanks"
Πλεονεκτήματα: "Comfortable seats, no extra charge for blanket and pillow, gluten-free meal was quite good, provided water throughout the long flight, in-flight entertainment offered fairly recent movies, cabin crew were respectful."
Μειονεκτήματα: "The flight was 45 min late and nobody seemed to bother about it"
Πλεονεκτήματα: "solid flight, efficient"
Μειονεκτήματα: "staff kind of moody, not really smiley"
Μειονεκτήματα: "Missed that flight because of previous delay"
Μειονεκτήματα: "My special meal request was not provided despite having email confirmation before boarding the flight. Also, my luggage was lost at the transfer of my journey"
Πλεονεκτήματα: "Incredible experience!!! Best airline ever I have flown on!!"
Μειονεκτήματα: "Only complaint was group lines should have been established before boarding began. Everyone was in a large group before they told us where to line up and then it was too late But once we were on the plane it was an amazing flight experience!!! The comfort was unparalleled to other airlines I have flown on. Thank you so much!!!"
Πλεονεκτήματα: "My first time flying tap and I was impressed. Everyone was friendly and helpful. Planes seemed very clean, and gave me the impression that they are probably well maintained."
Πλεονεκτήματα: "Very punctual departure !"