Πλεονεκτήματα: "Everything was excelent"
Πλεονεκτήματα: "Food and entertainment was great."
Πλεονεκτήματα: "Seats were super comfortable!"
Πλεονεκτήματα: "The flight attendants were kind"
Μειονεκτήματα: "The airplane was old and the seats were a little dirty"
Μειονεκτήματα: "Cabin temperature was too warm"
Πλεονεκτήματα: "Crew was very nice and accommodating."
Μειονεκτήματα: "One piece of our luggage did not arrive on time."
Πλεονεκτήματα: "NOTHING. Flight was canceled with no alternative."
Μειονεκτήματα: "Flying a plane to a destination."
Μειονεκτήματα: "The are not nice at all"
Μειονεκτήματα: "Seats are hard as a a rock..it was like A cattle car, no ability to check in on line, service at the counter horrible, baggage ridiculous my 30.L duffle definitely qualified for carry on but my tiny backpack (10 L) small as a purse) made the guy say check the duffel...others had huge rally bags plus back pacjs"
Πλεονεκτήματα: "service is good"
Μειονεκτήματα: "Flight was late, not first time it happened"
Πλεονεκτήματα: "Healthy food options. Clean decent seats."
Μειονεκτήματα: "The airport experience. UNSANITARY TOILETS. Worst than any 3rd world"
Πλεονεκτήματα: "Love flying Turkish, usually they’re very welcoming on the plane and flight attendants are friendly. Seats convert into a lay flat bed which is comfortable. i would say that the appetizers are usually excellent but the main dishes fall a bit behind. Amenity kit is pretty good."
Μειονεκτήματα: "Boarding is a problem and I expect it’s a problem everyday. One has to go through many additional checks to board a NY bound flight which is understood but the gates can’t sccomod a full 777 flight. It gets hot really fast, definitely what you don’t need before a long flight. Group boarding is enforced but people will still try to wiggle into the priority boarding line. On another note I have had a similar flight on the A330 and the boarding process was smooth (organized)."
Μειονεκτήματα: "2 hours delay for no good reason."
Πλεονεκτήματα: "Courteous flight attendants, simple check-in, good service."
Μειονεκτήματα: "I wish the flight attendant brought more water from time to time, as the flight was long."
Μειονεκτήματα: "The flight was canceled!"
Μειονεκτήματα: "Worst customer service."
Πλεονεκτήματα: "Airplane crew was amazingly friendly and helpful"
Πλεονεκτήματα: "The check in at Budapest was very helpful."
Πλεονεκτήματα: "I like your entertainment system, but the cushions on the headset were not the best."
Μειονεκτήματα: "The kosher meals were warm, but not hot. There is no reason for this. I have been flying International for over 20 years and I know what is possible."
Πλεονεκτήματα: "We travel with our 18 month son and the crew was really Profesional, they gave us little souvenirs for my son, the food was delicious, free alcoholic drinks, they were over my expectations. I definitely will fly again with them."
Πλεονεκτήματα: "Excellent service. Food and other amenities were excellent"
Μειονεκτήματα: "We had asked for wheel chair. At Istanbul we were made to wait for almost two hours. Our boarding passes were collected by your staff, when I raised my voice, were given one wheel chair and I had to run along with the staff or we could have missed the flight. I wanted to have some grub at airport but there was no time."
Πλεονεκτήματα: "Good food, comfortable seat, good timing."
Μειονεκτήματα: "Some confusion amongst passengers about their seating."
Πλεονεκτήματα: "Overall the experience was good with friendly staff."
Μειονεκτήματα: "My luggages where ruined and there was heavy rain. The luggages where left out instead of being protected l, damaging clothing and the luggages themselves. Also they had us for over an hour in the airplane because of bad weather conditions instead of having us out!"
Πλεονεκτήματα: "Attentive crew, great food including perfect attention to our pre-arrangement for vegan meals. Good entertainment selection."
Μειονεκτήματα: "No wifi at Istanbul airport."
Πλεονεκτήματα: "There were extremely strong turbulences with no announcement before or/and no explanation afterwards. Passangers were strongly uncomfortable and scared"
Μειονεκτήματα: "Explanation was the minimum expected and absolutely required"
Πλεονεκτήματα: "Crew needs to be more attentive and polite. One of the crew member passed me with out asking what to drink I waited until she comes back to tell her I didn't get a drink you just passed me she said ok what do you want . It took me by surprise her rudeness was un expected there was no apologies at all. This iwas my first time to fly with Turkish Airline. It is sad that just one member can influence the overall perception of the flight experience !!!!!"
Μειονεκτήματα: "I hope this young lady get the proper training to be polite for your upcoming flights!!!!"
Πλεονεκτήματα: "Good service and perfect entertainment"
Πλεονεκτήματα: "Great entertainment"
Μειονεκτήματα: "Not a lot of legs space"
Πλεονεκτήματα: "The planes I flew in were very clean, comfortable and in great condition. I enjoy the seat space and comfort, good entertainment options with great quality entertainment system. The meals were also decent and we were even fed sandwiches on a short flight."
Πλεονεκτήματα: "Airfare and convenient flight schedule that met my needs"
Πλεονεκτήματα: "Food, service, comfort packs."
Πλεονεκτήματα: "comfortable seats space for legs"
Πλεονεκτήματα: "more leg room. comfortable seats. polite and friendly crew."
Μειονεκτήματα: "Why this difference between India to Istanbul and Istanbul to New York flights?!!!!"
Μειονεκτήματα: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."
Μειονεκτήματα: "I'm very upset with the airline ... I filed a claim money back through the policy ... I do not presented to outbound flight because I had lost my passport ... However, buy another ticket of plane in the same airline and when I wanted to take my return ticket was told it was canceled and I had to buy another ticket plane ... very bad."
Πλεονεκτήματα: "the food is great, very good multimedia system"
Πλεονεκτήματα: "The overall experience was good but small gestures by crew can improve the same significantly."
Μειονεκτήματα: "Crew slow to respond or non responsive even for a glass of water."
Πλεονεκτήματα: "Food, kit with slippers etc, movie choices, food"
Πλεονεκτήματα: "A lot of food and drink, toothbrush, slippers, etc."
Μειονεκτήματα: "The audio jack didn't work well on my last flight and one attendant kept accidentally hitting my arm and getting my order wrong."
Πλεονεκτήματα: "I Like the food and movies"
Πλεονεκτήματα: "Service Good Clean On time"
Μειονεκτήματα: "Price is high"
Πλεονεκτήματα: "All amazing"
Πλεονεκτήματα: "The crew is wonderful, the food is very good for airline, and the flight was on time"
Μειονεκτήματα: "Boarding a bit chaotic"
Πλεονεκτήματα: "Well, let's see, I missed my flight with THY because of a connecting flight with American Airlines, and instead of helping me, they wanted to charge me $3,000 to catch the next flight out. They said it didn't matter who's fault it was. So my entire trip got cancelled. So I can't rate the flight, but unless you can guarantee you won't miss the flight, I would not recommend taking the risk of losing all your money and ruining your trip."
Πλεονεκτήματα: "Enjoyed the flight, airports, service."
Πλεονεκτήματα: "Crew was helpful."
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "I like the food and the service plus the entertainment on the Telvision"
Μειονεκτήματα: "Tough landing and strange turbulence"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Good movie selection. Attentive crew."
Μειονεκτήματα: "Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again."
Πλεονεκτήματα: "on time; boarding was smooth; leg space was good"
Μειονεκτήματα: "wifi was not working; food was below average; movie selection options poor"
Μειονεκτήματα: "Security in Frankfurt - long lines"
Μειονεκτήματα: "offering water at regular intervals (or at least once or twice in the entire 8 to 9 hour flight would be good."
Πλεονεκτήματα: "No delays."
Μειονεκτήματα: "The entertainment monitors were SUPER laggy with response. Image quality wasn't great."
Μειονεκτήματα: "Very professional, helpful and friendly. Clean, great ride, smooth landing."
Πλεονεκτήματα: "The crew was nice and efficient. There was no meal service because they had catering problems, but they tried to accommodate small children with candy cars and chips."
Μειονεκτήματα: "There was no meal service because of catering problems. Though it was done for our safety (the crew mentioned some problems in prior flights), not having a back-up plan of sorts would be good for an airline of Lufthansa's stature."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "After i paid 37$ to reserve a Ileseat,i was seated on the window with two people next to me.i paid for that seat so i dont have to ask two sleeping people ,five times ,to let me go to the bathroom,do to a medical condition.needless to say it was embarrassing and very inconvinientfor me as well as t"
Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "The airplane arrived over 45 minutes late."
Μειονεκτήματα: "All great"
Πλεονεκτήματα: "Luggage space, comfortable seat.. huge plane"
Πλεονεκτήματα: "The staff is good"
Μειονεκτήματα: "The service for a wheelchair is extremely bad"
Πλεονεκτήματα: "Middle seat was empty in business class"
Μειονεκτήματα: "Business class leg room was not much, if any, more than in economy but the ticket cost sure was a lot more."
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Μειονεκτήματα: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Μειονεκτήματα: "The food is not very good"
Πλεονεκτήματα: "The gluten free special meal was more imaginative than others I’ve had. No rice crackers wrapped in saran. Flight attendants very professional."
Μειονεκτήματα: "Flight seemed to drag on forever, but there’s not much the airline can do about that. Seats in economy were cramped."
Πλεονεκτήματα: "On time, no complaints"
Πλεονεκτήματα: "Smooth and comfortable flight . Awesome service by the crew"
Πλεονεκτήματα: "Great service!"
Μειονεκτήματα: "Breakfast and movie selection could have been better"
Πλεονεκτήματα: "The Lufthansa crew and planesnare always top notch."
Μειονεκτήματα: "Long wait time to board, delay of approx 40 min without any update on what was happening. I believe however that is not the fault of Lufthansa crew but rather the SJJ airport staff. I also have one star for entertainment bc there is no option for “not applicable”- this airbus was not equipped with a television or other entertainment options as the flight length is merely an hour."
Πλεονεκτήματα: "Munich airport is great."
Μειονεκτήματα: "Flight was delayed. Mess in JFK airport"
Πλεονεκτήματα: "The good organization and the friendly atmosphere."
Μειονεκτήματα: "The bad movies."
Μειονεκτήματα: "I didnt get my reserved seats, and the seats were not most comfortable compared toothed airlines."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "when seats recline in economy you can barely get in and out of a seat"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Πλεονεκτήματα: "Flight Crew"
Μειονεκτήματα: "Food was pretty bad."
Πλεονεκτήματα: "finally they changed the breakfast to include the sausages,,that pizza vegetarian was terrible"
Πλεονεκτήματα: "Easy flight and on time"
Πλεονεκτήματα: "The attendants, gate agents etc. were all very friendly, but professional. Plane was clean and on time. Not too many announcements over the PA system too! Your inflight movies, choices and other options were very good too."
Μειονεκτήματα: "When I flew to Frankfort, Aug. 5, they served me very good lactose free meals. I assumed the notation would be in my reservation and apply to the return flight from Munich on Aug. 20. Not true! The main courses both had cheese in them and the snack was awful! Some kind of chicken (? could have fooled me), in a tough dough. UGH! Couldn't figure out what was in it."
Μειονεκτήματα: "Was a short flight , so really I don't have any negative impression"
Πλεονεκτήματα: "Quick flight and very comfortable."
Μειονεκτήματα: "It was a great flight"
Πλεονεκτήματα: "Great crew, service was excellent"
Πλεονεκτήματα: "Quick and easy in all aspects"
Πλεονεκτήματα: "Overall, was good!"
Πλεονεκτήματα: "The people in the crew were very nice"
Μειονεκτήματα: "The two seats that I paid for were the worst seats I've ever had in a plane They were the back two seats of the plane they were so small you should not have them there. I am a small person I had no room my wife is small she had no room. When the seat in front of me laid-back it almost hit my chest."
Πλεονεκτήματα: "Had no problems. Was a comfortable flight."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Excellent service with pleasant, efficient staff. Special vegetarian diet needs met."
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "ample food and no $ to check baggage."
Μειονεκτήματα: "Seats were very uncomfortable"
Πλεονεκτήματα: "Overall it was a great experience."