Πλεονεκτήματα: "Everything was excellent even the landing was as smooth as butter"
Μειονεκτήματα: "A free upgrade to a business class seat :("
Πλεονεκτήματα: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Μειονεκτήματα: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Μειονεκτήματα: "Better food options but that’s for all airlines!"
Πλεονεκτήματα: "Food is amazing."
Μειονεκτήματα: "Everything perfect although 757 planes seemed tired. Istanbul TA airport lounge is second only to Emerites."
Μειονεκτήματα: "Squawking brats the whole 10.5 hours of the trip to IAD."
Πλεονεκτήματα: "Crew was professional, food was good."
Μειονεκτήματα: "The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly"
Μειονεκτήματα: "Seats are extremely uncomfortable.."
Πλεονεκτήματα: "Overall the flight experience was very good"
Μειονεκτήματα: "I was soooo upset that the check in person when I was about to board the plane couldn't help me to change the seat number. Why is so Hard? Just switch numbers with other people and tell them the changes. US flight do that why Turkish flight doesn't!! Most of people fly alone, its that easy."
Πλεονεκτήματα: "Comfort Entertainment Friendly Staff"
Πλεονεκτήματα: "Love flying Turkish, usually they’re very welcoming on the plane and flight attendants are friendly. Seats convert into a lay flat bed which is comfortable. i would say that the appetizers are usually excellent but the main dishes fall a bit behind. Amenity kit is pretty good."
Μειονεκτήματα: "Boarding is a problem and I expect it’s a problem everyday. One has to go through many additional checks to board a NY bound flight which is understood but the gates can’t sccomod a full 777 flight. It gets hot really fast, definitely what you don’t need before a long flight. Group boarding is enforced but people will still try to wiggle into the priority boarding line. On another note I have had a similar flight on the A330 and the boarding process was smooth (organized)."
Πλεονεκτήματα: "New plane"
Μειονεκτήματα: "Food and crew language proficiency."
Μειονεκτήματα: "Movies didn't work well"
Πλεονεκτήματα: "Excellent service. Food and other amenities were excellent"
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "We didn't crash"
Μειονεκτήματα: "Took too long. Build a transporter!"
Μειονεκτήματα: "Seats, food and service"
Μειονεκτήματα: "my seat was uncomfortable"
Μειονεκτήματα: "Service was terrible, crew was rude. Flight was delayed 2 hours leaving Tel Aviv and my luggage was not here when we arrived. They let us wait two hours for luggage before telling us it wasn't going to make it in. Frustrated and disappointed! Ground security in Turkey was rude and took my sons skate board which we had flown to Israel with and back to turkey, then they told us it couldn't come with us to miami although we flew Turkish both directions with no problem. In the end gate staff went and rescued his skate board from security as he got to the flight crying his little eyes out. Communication was terrible and staff was rude!"
Μειονεκτήματα: "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."
Πλεονεκτήματα: "the staff was so polite and helpful thank you"
Πλεονεκτήματα: "Good selection of entertainment, comfortable seats."
Πλεονεκτήματα: "Unfortunately they do not use their best aircraft on this route, still good experience and surprisingly good food. On time and perfect service."
Μειονεκτήματα: "Seats only average as far as comfort and room, and no personal screens for entertainment (unlike the route Athens-Istanbul, which is the same length as this one, Istanbul-Bari)."
Πλεονεκτήματα: "Crew needs to be more attentive and polite. One of the crew member passed me with out asking what to drink I waited until she comes back to tell her I didn't get a drink you just passed me she said ok what do you want . It took me by surprise her rudeness was un expected there was no apologies at all. This iwas my first time to fly with Turkish Airline. It is sad that just one member can influence the overall perception of the flight experience !!!!!"
Μειονεκτήματα: "I hope this young lady get the proper training to be polite for your upcoming flights!!!!"
Πλεονεκτήματα: "Good service and perfect entertainment"
Πλεονεκτήματα: "Great crew... and good legroom..."
Μειονεκτήματα: "No entertainment like video etc."
Πλεονεκτήματα: "the flight was less then an hour"
Πλεονεκτήματα: "Friendly airlines and service was excellent."
Μειονεκτήματα: "No anything"
Πλεονεκτήματα: "The planes I flew in were very clean, comfortable and in great condition. I enjoy the seat space and comfort, good entertainment options with great quality entertainment system. The meals were also decent and we were even fed sandwiches on a short flight."
Μειονεκτήματα: "It never happened."
Πλεονεκτήματα: "amazing !!!"
Πλεονεκτήματα: "Short but comfortable and pleasant flight."
Πλεονεκτήματα: "comfortable seats space for legs"
Πλεονεκτήματα: "It's an international flight and they don't offer other food alternatives."
Πλεονεκτήματα: "No personal entertainment screen. No USB jack. These alone are unacceptable esp for an international flight. Food was terrible - vegetarian option was plain pasta!. Seats cramped and too close together. Crew didn't manage passengers putting luggage away so passengers did it very badly taking up overhead room with jackets and small bags. Gate was overcrowded and hot without enough seats. Staff was pleasant though and friendly and courteous and efficient."
Πλεονεκτήματα: "The crew was excellent. Wonderful entertainment. Very clean aircraft. Good food and loved the goodie bag. Would have rated it a 10 all around but the seating arrangement is not good"
Μειονεκτήματα: "Very uncomfortable seat arrangement, no leg room."
Πλεονεκτήματα: "The food quality is down. It used to be better in terms of quality and quantity"
Πλεονεκτήματα: "I liked food and service"
Μειονεκτήματα: "You broke my suitcase"
Πλεονεκτήματα: "It was ok."
Μειονεκτήματα: "I asked a flight member for assistance and he said he would get back to me with the info but never responded. Also, when meals were delivered, my packages were halfway open as if it was prev touched by someone else and the food was not warm. My arriving flight gave high hopes that this returning fight did not fulfill."
Πλεονεκτήματα: "Better planes"
Μειονεκτήματα: "Very small chairs. Terrible boarding system"
Πλεονεκτήματα: "Food, kit with slippers etc, movie choices, food"
Πλεονεκτήματα: "The service, the wine, the staff."
Μειονεκτήματα: "The food tasted bland. Wasn't bad, but bland."
Πλεονεκτήματα: "they are good thank you very mush"
Πλεονεκτήματα: "TV accessories - socks, blanket"
Πλεονεκτήματα: "I love Turkish Airlines overall. Their bigger international airplanes have more leg room for a coach for longer flights. Crew were courteous and professional."
Πλεονεκτήματα: "The crew is wonderful, the food is very good for airline, and the flight was on time"
Μειονεκτήματα: "Boarding a bit chaotic"
Πλεονεκτήματα: "Enjoyed the flight, airports, service."
Πλεονεκτήματα: "Food was excellent. And I love the care packages!"
Πλεονεκτήματα: "Crew was helpful."
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "Food was ok. Seat was crowded. Everything else was excellent."
Πλεονεκτήματα: "The crew and personal were ok."
Μειονεκτήματα: "They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment."
Μειονεκτήματα: "One more toilet on the Lisbon Geneva flight would have been nice."
Πλεονεκτήματα: "Service and the price!"
Μειονεκτήματα: "Lots of things but I’m sure TAP it’s working on this!"
Μειονεκτήματα: "They don’t even give glass of water in business class. Terrible attention."
Πλεονεκτήματα: "The flight was smooth, and the crew very friendly."
Μειονεκτήματα: "The comfort onboard (A320) is not good: not reclining chairs, no entertainment, and horrible snack."
Μειονεκτήματα: "More newer movies and better main course."
Μειονεκτήματα: "Aircraft left an hour late after rushing us through the terminal. The cabin was freezing, the food was bad. 13 hours was a very long time."
Πλεονεκτήματα: "On time, very polite."
Μειονεκτήματα: "The crew could be a little bit more accommodating. Both flights ran short of toilet paper. They don’t conduct an intermediate check of the toilets."
Πλεονεκτήματα: "The crew was really good and attentive"
Μειονεκτήματα: "The boarding was a little chaotic"
Πλεονεκτήματα: "Crew were amazing. Timely departure. Inflight meal was good."
Μειονεκτήματα: "Not much."
Μειονεκτήματα: "Not over selling the flight so passengers can make it home as they plan"
Μειονεκτήματα: "The hot dish of meat and rice was not that great, the meat was hard and the rice not tasty."
Μειονεκτήματα: "Flight was delayed 1 hour"
Μειονεκτήματα: "Not enough space for hand luhggage. Changed gate very short before boarding. No gluten free meal available on board."
Πλεονεκτήματα: "Seats are comfortable and room for pack pack under seats"
Μειονεκτήματα: "I was rerouted to Madrid and did not have the correct timely information to cancel and rebook or to get a credit toward a future flight. There was no clear item on line to be used for my problem."
Μειονεκτήματα: "bumping and no coffee"
Πλεονεκτήματα: "Probably won’t buy from Kayak again."
Μειονεκτήματα: "Charged double for baggage on moble check in. Called 3 times - spent over an hour to find out since I bought discount tickets no refunds for excess baggage. I didn’t want excess baggage their website automatically charged double - website said ecess charged automatic when checking in. Won’t use kayak again."
Πλεονεκτήματα: "The crew was amazing. Very professional, kind, and accommodating."
Μειονεκτήματα: "The boarding check-in person was confusing. Anyone that didn't speak Spanish got in the wrong line. They didn't announce that there were two lines, one for A and one for B. So we were mistakenly directed to stand in the line for a Madrid flight, when we were going to Lisbon. They made the last minute call only in Spanish, so we all almost missed the flight. The landing was a bit rough with crosswinds."
Πλεονεκτήματα: "overall good service; seats are full recline leaning type, which isn't the most comfortable solution, but ok."
Μειονεκτήματα: "TAP connecting flight was three hours late"
Μειονεκτήματα: "seats tiny and didn't recline"
Μειονεκτήματα: "The space is really uncomfortable"
Πλεονεκτήματα: "everything:personal, services"
Πλεονεκτήματα: "Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights"
Πλεονεκτήματα: "Disorganised boarding and staff not efficient Plane was not cleaned until passengers arrived at plane and waited in buses while they finished cleaning, waited standing approximately 30 minutes at plane on bus"
Μειονεκτήματα: "Need to pay extra for everything...bags, seats.Very bad practice for entire industry. Should pay $50 extra per flight and mandate that all bags, except hand luggage be checked in."
Πλεονεκτήματα: "Best flight I have ever taken. Hands down"
Πλεονεκτήματα: "Hot food and real utensils Good entertaining selection Very nice staff"
Μειονεκτήματα: "Everything went well."
Πλεονεκτήματα: "There was great entertainment on the first flight"
Πλεονεκτήματα: "No issues, short trip, friendly staff, comfortable ride..."
Μειονεκτήματα: "My flight got delayed and i ended up getting stuck in Lisbon for 20 hrs. Not happy about that."
Πλεονεκτήματα: "Nice little snack, horrible coffee"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Checking in luggage took an absurdly long time"
Μειονεκτήματα: "First flight was delayed by just a half an hour and we arrived in Portugal. We had a connecting flight to AMS with also TAP and had a two hour window to make the next flight with the same company (TAP). We were in line for passport and then security and talked to several TAP employees and they said we would be have time and wouldn't have a problem catching the second flight. Well, we got through the lines with 30 min before our next flight and they wouldn't let us on. Customer service and organization of the airline is really poor. The aircraft had minimal room and no entertainment. We got on our next flight five hours later and all they gave us was a $10 food voucher. So poorly managed."
Μειονεκτήματα: "My reservation was cancelled."
Πλεονεκτήματα: "The plane was new, clean, and spacious. The staff was mostly helpful and friendly,"
Μειονεκτήματα: "Short flight so no entertainment or drink/food."
Πλεονεκτήματα: "I tot was nice that the flight was not completely full so that we could have a little bit of room"
Μειονεκτήματα: "Second connecting flight was very rough. We thought that this would be the shorter, easier flight but it was not"
Πλεονεκτήματα: "Everything was good"
Μειονεκτήματα: "I enjoyed flying with tap"
Μειονεκτήματα: "The flight was 45 min late and nobody seemed to bother about it"
Μειονεκτήματα: "Bag fees twice on connection flight"
Πλεονεκτήματα: "Lots of leg room, seats recline nicely, the flight was not full so there was room to move. AC power under the seats, plus an USB charger in every seat"
Μειονεκτήματα: "The seats, just were not comfortable enough for that long of a flight."
Πλεονεκτήματα: "Efficient boarding. Very friendly crew. Coach seating comfortable and roomy."
Μειονεκτήματα: "The seats were not comfortable. It hurt my back."
Μειονεκτήματα: "Fact that was not clear I would have to pay to check bags."
Μειονεκτήματα: "One of my luggage was missing."
Πλεονεκτήματα: "Staff, online check in, plane, in flight soft drink"
Μειονεκτήματα: "Small delay, (about 10 minutes), but this happens"