Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "Boarding process need to be improved. Seat assignment is horrible"
Πλεονεκτήματα: "Comfortable seats, nice staff, clean facilities"
Πλεονεκτήματα: "The movie options"
Μειονεκτήματα: "Compensation for having waited an hour and a half extra."
Μειονεκτήματα: "WiFi didn’t work at all."
Πλεονεκτήματα: "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Πλεονεκτήματα: "Boarding and crew were professional and courteous."
Μειονεκτήματα: "Media interface system and Gogo inflight app are not synced and I could not listen to the movie I was watching. No subtitles offered for in flight movies. Someone farted before we deplaned and it was quite unpleasant. Also I wish the automatic seat assignments took my height into account."
Πλεονεκτήματα: "Crew, as always, excellent. The people of delta are what keep you coming back."
Μειονεκτήματα: "Flight was delayed (for no reason) for more than two hours, with no speak whatsoever about it"
Μειονεκτήματα: "Better accommodation for handicap passengers."
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Μειονεκτήματα: "It could have left on time or they could have told us they weren’t leaving and let us get some sleep."
Πλεονεκτήματα: "Arrived on time"
Πλεονεκτήματα: "arrived a bit early"
Μειονεκτήματα: "Stop being LATE!!!!"
Πλεονεκτήματα: "Great food and service in first class"
Μειονεκτήματα: "Water waiting on table on arrival"
Πλεονεκτήματα: "Full flight, nightmare. No comfort at all. Never again."
Μειονεκτήματα: "Comfort on board."
Πλεονεκτήματα: "It was a nice flight. No troubles"
Πλεονεκτήματα: "Almost everything"
Μειονεκτήματα: "Could not get entertainment interface with my tablet to work, especially since I paid extra to do so. Could not access live TV on my seat/chair screen."
Μειονεκτήματα: "I had a 4 hour layover in Minneapolis, there was another flight to Denver that I meant I could’ve been home three hours earlier had I done standby, but because I had a cheaper ticket I was not allowed that opportunity. That makes absolutely no sense to me seeing as my flight was packed. I’m sorry my flight saved me money"
Πλεονεκτήματα: "Nice plane, comfortable accommodations, great crew."
Μειονεκτήματα: "There was nothing I didn’t like."
Πλεονεκτήματα: "Everything went as smoothly as possible. Not a hiccup. Great price, great flight, great experience!"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Μειονεκτήματα: "Both Virgin plans needed a deep cleaning."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."
Πλεονεκτήματα: "I enjoyed my flight! Great movies, good food and I was comfortable. Nothing like First Class."
Πλεονεκτήματα: "The lady at the ticket inter helped me em get eat I wanted!"
Μειονεκτήματα: "Crew was pretty short with everyone and not Delta’s best - not sure what the story was. Gate staff were allowing people to cut queue lines left and right - why even have the zones lined up if not going to enforce?"
Μειονεκτήματα: "Bought a brand new suitcase and Delta staff broke one of the wheels!"
Πλεονεκτήματα: "Every thing good"
Πλεονεκτήματα: "The service was impeccable as always"
Πλεονεκτήματα: "The in flight movie and fast boarding"
Μειονεκτήματα: "Couldn't get a receipt for baggage fee"
Πλεονεκτήματα: "In-flight entertainment and communication."
Μειονεκτήματα: "The online reservation had me pick seats for my family, those seats were emailed to me, then when I checked in and got our boarding passes, the seats had changed! Wouldn't have been a big deal, but I had already memorized our seats, so I looked like a moron when I insisted seats that were not ours anymore were ours!"
Μειονεκτήματα: "My toddler daughter became ill before departure and the crew was awful. They failed to provide me with hardly anything besides 2 blankets and a few remoistened hand wipes to clean up vomit and was very rude when I asked to change seats, even though there were at least 8 other seats open on the flight."
Μειονεκτήματα: "The boarding process doesn't make sense. My seat assignment was changed for no reason, and I didn't have a say in it. I was put further back on the plane. Not happy about that."
Πλεονεκτήματα: "Service was outstanding"
Μειονεκτήματα: "TV froze and was never fixed."
Μειονεκτήματα: "Staff not attentive to customer needs. I asked for a blanket and the stewardess never came back to me."
Πλεονεκτήματα: "Amazing experience thank you Delta"
Πλεονεκτήματα: "Quick and easy flight. Took about an hour and twenty minutes."
Μειονεκτήματα: "Aircrafts were not maintained well and they had to return causing a 4+ hr delay"
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "Upgrade to first class"
Πλεονεκτήματα: "Delta is always running behind."
Πλεονεκτήματα: "Everything was just as I have come to expect -- efficient, polite, and courteous crewe"
Πλεονεκτήματα: "The flight attendants were very attentive and available."
Πλεονεκτήματα: "Short comfortable flight.. good entertainment to choose from."
Μειονεκτήματα: "Everything was good with this flight.."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Always a delay with Delta"
Πλεονεκτήματα: "Return on investment is excellent. great ground and air crew great service all around."
Μειονεκτήματα: "The information at boarding time was hard to understand, even coffee was a charge, they didn’t have our stroller at the gate when we got off then when we got to baggage claim it was still hard to find."
Μειονεκτήματα: "Poor customer service"
Πλεονεκτήματα: "one of the worst airlines I have traveled on. Will never fly air lingus in my life."
Πλεονεκτήματα: "Generally a smooth experience."
Μειονεκτήματα: "The seats are too close together. Charging for drinks is out of character for a good airline. Go back to free non-alcoholic drinks."
Πλεονεκτήματα: "Crew was amazing. Polite and friendly."
Μειονεκτήματα: "Seats were not very comfortable and there wasn’t any room to put things in the space under the tray table. Food was below average."
Πλεονεκτήματα: "Take off and landing was so smooth."
Πλεονεκτήματα: "Flight was quick"
Μειονεκτήματα: "Small seat no recline very crowded"
Πλεονεκτήματα: "Very professional crew, super tight seats and not much room under seat, so very cramped for 8.5 hour flight"
Μειονεκτήματα: "I was at the airport 4 hours early- no connections. They still managed to lose my bag. I don’t live near an airport. It added 2 hours to a long trip to wait for it, then wait with others to fill out papers when it didn’t show up."
Πλεονεκτήματα: "Very pleasant, competent, attentive, efficient crew."
Μειονεκτήματα: "I did not like the delay in departing for Frankfurt-- missed the rental car and a meeting scheduled with a friend. Lufthansa for Frankfurt managed to depart on time. I know this may be out of your control."
Μειονεκτήματα: "The flight attendants were helpful enough, but they did not offer as many drinks as I like. Breakfast was only coffee, tea or water. No juice at all."
Μειονεκτήματα: "For some reason I am not sure of the flight was late taking off. I think the plane may have been delayed before arriving in Dublin."
Πλεονεκτήματα: "Staff were nice"
Μειονεκτήματα: "The seats were exceptionally narrow. Seats were firm and uncomfortable, my entire body was aching and it was impossible to sleep bc the cabin lights were on the entire flight . I’ve flown to Europe via British airways before and I can’t even compare the two. THe thought of having to fly back in the same aircraft is giving me cold sweats and i wish I didn’t have to"
Μειονεκτήματα: "Only tap water was complimentary."
Πλεονεκτήματα: "Overall the flight was great but the seating was extremely tight which made it hard to get comfortable. Not sure what type of airplane this was. Our return flight was much roomier."
Μειονεκτήματα: "There was a 2 hour delay which caused us to miss our connecting flight. When we got off the plane we were given vouchers for a later flight but were then “bumped” from that flight because the tickets weren’t booked correctly. Everyone from American Airlines went home and we were left stranded in a foreign airport to figure our own way to Dublin. Worst flight and customer service EVER!"
Πλεονεκτήματα: "Nice seats food was decent crew excellent"
Μειονεκτήματα: "Not enough room"
Πλεονεκτήματα: "everything was fine"
Πλεονεκτήματα: "Even if Aer LIngus is considered a low cost, I felt it was everything but that. The plane looked new, the board computers were modern and had the latest movies, there were charging docks for phones and even internet. We got to Orlando 30 minutes ahead of schedule, which was great!"
Μειονεκτήματα: "Didn't take Dublin to LA."
Πλεονεκτήματα: "Pilot told us the flight plan"
Πλεονεκτήματα: "Ahead is schedule"
Μειονεκτήματα: "Even had to pay for coffee"
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "Terminals were too far apart. Long walk to get to security. Too many repetitive checkpoints."
Πλεονεκτήματα: "Crew was lovely."
Πλεονεκτήματα: "The Dublin to Manchester leg of the flight was far friendlier. Food was bad. No service to speak of on transatlantic potion. Couldn’t even get a refill on coffee after one tiny cup at breakfast."
Μειονεκτήματα: "The seat cushion was worn out and lumpy"
Μειονεκτήματα: "Seats cramped. Cabin crew in my section unhelpful and not particularly friendly. Was cold and asked for blankets and was told to go looking for one. Food service selection poorly planned: both main entries had dairy and no alternative was offered when I explained that I was lactose intolerant. Desert was dairy also. Snack had a lot of cheese. I later noticed one of the cabin crew eating a n apparently non-daily pasta dish. One toilet was also out of service."
Πλεονεκτήματα: "The flight was delayed by a little over an hour, but the pilot managed to make up some time. Airplane was clean enough and crew was friendly."
Μειονεκτήματα: "No free coffee"
Μειονεκτήματα: "Flight was late departing and late arriving."
Πλεονεκτήματα: "Constant attention to comfort"
Μειονεκτήματα: "Not even free water"
Πλεονεκτήματα: "Flight went smoothly, staff were pleasant, seat was fine, entertainment worked well"
Μειονεκτήματα: "The overall feel is that the staff are very rigid about their rules. They come down the aisle at their appointed times, but never just check up to see how people are doing. The rule about registering for a vegetarian meal 72 hours advance is ridiculous. there should always be meat-free options for people, not just vegetarians. The flight attendant was kind enough to find some fruit salad for me, out of the crew meals, but she shouldn't have to. in general they don't feel very warm or inviting."
Πλεονεκτήματα: "Good seats."
Μειονεκτήματα: "No place to charge the phone."
Μειονεκτήματα: "Baggage lost for mere one-hour flight from Amsterdam to Dublin with extended delay before it was recovered."
Πλεονεκτήματα: "The crew was very attentive, good"
Μειονεκτήματα: "The air conditioning was so cold I had to put on multiple layers of clothing, shirts, and my coat to keep warm."
Πλεονεκτήματα: "I enjoyed the turkey and cheese pretzel sandwich, but I found myself unable to get comfortable in my seat. I have tailbone issues and I was in pain the entire time being that the seat was so cramped and hard."
Μειονεκτήματα: "I found myself unable to get comfortable in my seat. I have tailbone issues and I was in pain the entire time being that the seat was so cramped and hard"
Μειονεκτήματα: "That we paid for breakfast for that segment. Cramped & I'm average."
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Limited choice of entertainment. ****Lost my luggage both destination bound and home bound**** Being kept in the plane for an extended period of time after having landed. Not even a coffee during the connecting flights (Dublin to Cardiff and Gatwick to Dublin). Poor connecting facilities and having to repeat security screening before connecting to the second leg of trip."
Πλεονεκτήματα: "Very helpful and exceptional in flight staff. Ground crew helped us through customs very quickly and made flight transfer very easy."
Πλεονεκτήματα: "The flight was on time"
Μειονεκτήματα: "There was one person at the counter, the bus transportation was awful and very hot. We boarded and waited 30 minutes without air going to the plane. No entertainment. The plane was dirty and garbage was left in the seat back pockets."
Πλεονεκτήματα: "Crew was nice, food was good enough, having movies passed the time."
Μειονεκτήματα: "Seats were very uncomfortable and space was tighter than on other flights. It was hard to manage limited movement and cramped knees for such a long flight."
Πλεονεκτήματα: "Everything was great especially being able to go thru US customs in Dublin !"
Μειονεκτήματα: "The seats are just not big enough for my family ,no legroom and to narrow ."
Πλεονεκτήματα: "Unlike many of the American carriers I have flown on, there was not a single flustered, surly, or unhelpful employee with whom I had contact. They were friendly, helpful, and respectful. I highly recommend this airline."
Μειονεκτήματα: "There was nothing I didn't like."
Μειονεκτήματα: "We didn't like the charge to select seats together"
Πλεονεκτήματα: "No food or entertainment"
Πλεονεκτήματα: "smooth flight and good service"
Μειονεκτήματα: "It wasn't written anywhere that my flight was serviced by air lingus. So I had to change terminals to check in barely made my flight. Slowest check in staff Ive ever encountered. No complimentary refreshments thought the credit card machine didn't work so I guess they were complimentary after all."
Πλεονεκτήματα: "Crew was super friendly and accommodating."
Μειονεκτήματα: "There were no vegetarian options for meals."
Πλεονεκτήματα: "Seats were fine with enough legroom"
Μειονεκτήματα: "Movie selection poor Earphones almost unusable."
Πλεονεκτήματα: "My fiancé and I were on our way back from Ireland (where we actually had just gotten engaged!!!) and the flight attendants made our return flight amazing!! They were so nice and congratulatory and even provided us complimentary champagne. I cannot rave enough about the excellent customer service we received!"
Πλεονεκτήματα: "Easy boarding, entertainment"
Μειονεκτήματα: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Μειονεκτήματα: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The crew was astounding"
Μειονεκτήματα: "Seat recline was broken- wouldn’t hold position."
Μειονεκτήματα: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Πλεονεκτήματα: "Nice and attentive crew."
Μειονεκτήματα: "Seats not comfortable in premier economy."
Πλεονεκτήματα: "Entertainment programs"
Μειονεκτήματα: "New variety of food"
Μειονεκτήματα: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Πλεονεκτήματα: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Μειονεκτήματα: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Πλεονεκτήματα: "Crew was great. Seats were comfortable."
Μειονεκτήματα: "The airline lost both of my luggage suitcases."
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "In flight complimentary food and drink service could have been better."
Πλεονεκτήματα: "The whole crew is so kind"
Μειονεκτήματα: "Delta made my whole first flying experience the best."
Πλεονεκτήματα: "Crew was solicitous."
Μειονεκτήματα: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."
Πλεονεκτήματα: "Excellent service"
Πλεονεκτήματα: "crew was great, seats were comfortable"
Μειονεκτήματα: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"
Μειονεκτήματα: "Everything very good"
Πλεονεκτήματα: "Good food and crew"
Μειονεκτήματα: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."
Πλεονεκτήματα: "Crew and food were great."
Μειονεκτήματα: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
Πλεονεκτήματα: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Μειονεκτήματα: "Boarding at CDG was awfully slow"
Πλεονεκτήματα: "The airplane"
Πλεονεκτήματα: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Πλεονεκτήματα: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Μειονεκτήματα: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."
Πλεονεκτήματα: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Μειονεκτήματα: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Πλεονεκτήματα: "Over all everything was great, except the bags check in"
Μειονεκτήματα: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Πλεονεκτήματα: "Service and crew are great"
Πλεονεκτήματα: "That I was able to sleep a bit on the flight - and that we gained an hour."
Μειονεκτήματα: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Πλεονεκτήματα: "Very quiet"
Μειονεκτήματα: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"
Πλεονεκτήματα: "Their evacution video is interesting"
Μειονεκτήματα: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"
Μειονεκτήματα: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Πλεονεκτήματα: "Plane was comfortable and new."
Μειονεκτήματα: "Nothing really."
Πλεονεκτήματα: "I liked the crew, they were professional and tried their best"
Μειονεκτήματα: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."
Μειονεκτήματα: "The flight was late, real late."
Πλεονεκτήματα: "The airplane have great entertainment system. The cabin crew are very nice."
Πλεονεκτήματα: "The cheese and the bread"
Μειονεκτήματα: "The unprofessional staff during boarding and food serving"
Πλεονεκτήματα: "The food, the service and everything else is fine, quite good."
Μειονεκτήματα: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."
Πλεονεκτήματα: "It es a good flight back"
Μειονεκτήματα: "Items missing on duty free purchases"
Πλεονεκτήματα: "it was cancelled so they got me on the next flight on Turkish"
Πλεονεκτήματα: "The hostesses were very kind and nice"
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "Food was AWFUL! Better to serve nothing"
Μειονεκτήματα: "the food is terrible."
Μειονεκτήματα: "Clean. Courtesy of staff on plane."
Μειονεκτήματα: "The crew was not very polite."
Μειονεκτήματα: "Food was not good."
Πλεονεκτήματα: "Flight arrived safely."
Μειονεκτήματα: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."
Μειονεκτήματα: "Food and coffee were cold. Service on AF is getting worse."
Μειονεκτήματα: "Delayed 24 hours due to a massive system failure on BA's part, we were stuck on an old 747 with tiny seats, a ridiculous seat pitch, mediocre food. At least it got us home."
Πλεονεκτήματα: "the crew was attentive."
Μειονεκτήματα: "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given"
Πλεονεκτήματα: "Clean plan that was only slightly delayed"
Μειονεκτήματα: "I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again"
Μειονεκτήματα: "More legroom."
Πλεονεκτήματα: "Good food."
Μειονεκτήματα: "They are very slow in checking people in"
Μειονεκτήματα: "Not even a drop of water included in a 3:50 flight pathetic for major airline"
Πλεονεκτήματα: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Μειονεκτήματα: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."
Πλεονεκτήματα: "On Time"
Μειονεκτήματα: "No leg room Got hit on the knee by a trolley"
Πλεονεκτήματα: "BA always has a wonderful crew and I really enjoy flying with them!"
Μειονεκτήματα: "One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️"
Πλεονεκτήματα: "Quick, smooth flight and a polite captain"
Μειονεκτήματα: "Late leaving and arriving and baggage took forever to be delivered to belt."
Πλεονεκτήματα: "Seat comfortable, Crew was great."
Μειονεκτήματα: "The guy in front of me pushed his seat back and the space was reduced dramatically, even for lunch. Screen was not so good, but pprobably enough"
Πλεονεκτήματα: "We got to London safely"
Μειονεκτήματα: "This was a two leg flight. The British Airways leg between Athens and London was one of the worst flight I have had in the past few years. I will never fly BA in within Europe again! Passengers are required to pay for a glass of water The flight reminded me of attending a professional sporting event. The flight crew is turned into food, beverage, and merchandise vendors. London Heathrow Airport is one of the worst international airports in Europe."
Πλεονεκτήματα: "Crew is incredibly kind."
Πλεονεκτήματα: "Flight was safe. Pilots did fine job."
Μειονεκτήματα: "Plane was filthy. Crew did not collect rubbish throughout the flight except once immediately after each meal service. I went to the back to throw away my and my seat mate's rubbish, bins were overflowing and untidy. seemed to put out crew members when I asked for a cup with ice."
Πλεονεκτήματα: "Cabin crew were friendly, attentive and even observe passengers not getting good sleep. Their smiles made the trip a more pleasant one."
Μειονεκτήματα: "Headrest... to nitpick, but that is probably a standard one. If headrest may be further adjusted to suit passengers of different height."
Πλεονεκτήματα: "The orderly manner in boarding & customer service"
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "London to Chicago on British Airways was excellent. We were late for the scheduled flight due to a connection issue - but were able to just make boarding. Luggage did not make it. Crew and service was excellent on the Airbus B380."
Πλεονεκτήματα: "on time, safe, not crowded,"
Μειονεκτήματα: "no water or anything without paying extra. blase crew."
Πλεονεκτήματα: "The crew was very friendly and accommodating. We had plenty of food and drinks, including wine that was complementary."
Μειονεκτήματα: "Not much leg room if you are tall and the person in front of you reclines their seat."
Πλεονεκτήματα: "Good leg room"
Μειονεκτήματα: "Movie system frequently had to be rebooted."
Μειονεκτήματα: "In flight service needs to be improved"
Πλεονεκτήματα: "The crew were super helpful and attentive."
Μειονεκτήματα: "Food was not the best, the leg room was ridiculously small and the entertainment system had some issues, but all in was a nice trip"
Μειονεκτήματα: "You have to pay to select seats for water and even a basic snack"
Μειονεκτήματα: "Not even a glass of water?"
Μειονεκτήματα: "No power outlets at seats."
Πλεονεκτήματα: "Seats were comfy, good choice of films. Food was good."
Μειονεκτήματα: "There are other airlines with a brand I associate with more. Any airline can get me to London for more or less the same price; I may as well do it with a company that aligns with my view on life."
Πλεονεκτήματα: "The flight and everything associated with it. Food, crew etc"
Μειονεκτήματα: "Customer services failed me"
Μειονεκτήματα: "Paid extra for mediocre seats"
Πλεονεκτήματα: "great team. good snacks. great room."
Πλεονεκτήματα: "see above"
Μειονεκτήματα: "see above"
Πλεονεκτήματα: "I didn't partake of food or entertainment on the two hour flight. All was great."
Πλεονεκτήματα: "Fantastic crew. Very nice people."
Μειονεκτήματα: "Sitting in coach. The seats were so close together that the tv screen in front of me was blurry--it is that close to your face. Miserable. Could only watch one movie on a 10 hour flight because it gave me a headache. The seats are absolutely claustrophobic. It was miserable."
Μειονεκτήματα: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."
Πλεονεκτήματα: "The crew was very nice and welcoming."
Μειονεκτήματα: "The seats are not comfortable at all. Spaces are too tight."
Πλεονεκτήματα: "Ok food."
Μειονεκτήματα: "Horrible flight from a comfort standpoint."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Not a thing"
Μειονεκτήματα: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"
Πλεονεκτήματα: "Flight there was ok."
Μειονεκτήματα: "British Airways customer service was terrible. Flight was delayed. We called BA and they told to us to arrive at the later flight and find our connection in London. This was not the right thing to do and we are still not home. We are now stuck in DC, have no clue where our luggage is. BA has provided no information. Not sure why they even have a call line."
Πλεονεκτήματα: "Blanket and quiet to sleep"
Μειονεκτήματα: "my screen didn't work"
Πλεονεκτήματα: "A great crew member or more can make a flight so much better."
Μειονεκτήματα: "Update your entertainment systems. Head jack was broken and system old."
Πλεονεκτήματα: "Punctuality, courtesy, professionalism."
Πλεονεκτήματα: "Seats to close. To small. When reclined they impact the seat behind more then they should. I carried my wifes carry on and they tried to place a yellow sticker on the second one saying it could not go in the overhead and would have to be placed under the seat or checkedm. Never believed it was my wifes Very aggraviting"
Μειονεκτήματα: "Offer larger seats like United Airlines. For a few dollars you can upgrade economy to economy plus which offere 6 inches more leg room."
Πλεονεκτήματα: "We did enjoy the movies and the crew was very friendly and helpful."
Πλεονεκτήματα: "The flight was half full"
Μειονεκτήματα: "The plane was half comfortable. We were charged for everything. Water, etc."
Μειονεκτήματα: "No food not even snacks were served"
Πλεονεκτήματα: "The in-flight service was great!"
Πλεονεκτήματα: "Very clean craft, Nice staff and smooth flight."
Πλεονεκτήματα: "The gate agent"
Πλεονεκτήματα: "Got there in one piece."
Πλεονεκτήματα: "Super friendly crew and comfy seats. Will definitely book again!"
Μειονεκτήματα: "Nothing I can think of."
Πλεονεκτήματα: "The plane was super comfortable"
Μειονεκτήματα: "The crew of boarding was very rude"
Πλεονεκτήματα: "I did not take the flight, I stopped in Miami instead."
Μειονεκτήματα: "Don’t know because I did not take this flight."
Πλεονεκτήματα: "Confortable seats"
Πλεονεκτήματα: "The back crew member was amazing. She really seemed like she cared."
Μειονεκτήματα: "Larger seats and larger walkways."
Πλεονεκτήματα: "Courteous crew"
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Μειονεκτήματα: "Charlotte airport needs to stop taking the protective cover off of my suitcase and I don’t get it back, this is the 2nd time that this has happened in Charlotte and it keeps costing me money to buy new covers and my suitcase becomes more damaged because they treat other’s belongings with no respect."
Πλεονεκτήματα: "The flight and crew were very nice"
Μειονεκτήματα: "Good value"
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Πλεονεκτήματα: "The seating and leg room was comfortable."
Μειονεκτήματα: "Since my ticket was "basic" I was put in the last boarding group and given a middle seat; my mother was also in a middle seat. Once boarded I noticed everyone around me was separated from their families--to the point where a baby was transferred 3 times over my head between the parents!"
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Μειονεκτήματα: "Landing was rough."
Πλεονεκτήματα: "Crew was great!"
Μειονεκτήματα: "The flight is delayed for 5 hours without any compensation"
Πλεονεκτήματα: "I slept the entire way because our flight was delayed and This was a connection flight for me but had now slept all day!!"
Μειονεκτήματα: "Our seats wouldn't hardly go back, but noticed that a few seemed to operate properly. Tried to watch a movie (94minutes) on a 2.1 hr flight. Started it before takeoff and with all of the inflight announcements the credits didn't get finished before they shut down the system."
Πλεονεκτήματα: "Seats were nice and enjoyed the entertainment. Late flight meant loads of open seats and everyone was very happy about that."
Μειονεκτήματα: "Delayed a half hour to board because flight attendants other flight was late getting in, but they kept us informed the entire time. Wasn’t their faults. Once we were on the plane, our flight was delayed for an hour, once again the pilots kept us informed and it wasn’t their faults. But it was kinda annoying."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Πλεονεκτήματα: "The staff was welcoming and it felt good!"
Μειονεκτήματα: "On the first flight my husband and I each had a personal item and carry on that we carried on fine! We stopped in Charlotte for a lay over and we went to board the plane they told us our carry on was to big and had to be checked. This was very frustrating because we were just able to carry on this bag. We feel the planes are the same it shouldn't change from plane to plane."
Πλεονεκτήματα: "We were 40 minutes delayed but received good communication and had an uneventful flight otherwise."
Πλεονεκτήματα: "taking off and landing"
Μειονεκτήματα: "having to fill this out"
Μειονεκτήματα: "Boarding was poorly set up."
Μειονεκτήματα: "Sitting next to a bunch of crying babies"
Πλεονεκτήματα: "Poor airplane not have nothing"
Μειονεκτήματα: "Change of gate without notice because of this I lost my flight and I had to stay at the airport overnight the next flight was seven next day and the person out of content wass not nice at all she was so rude that didn’t make it easier for me !!"
Πλεονεκτήματα: "Aircraft was cool"
Μειονεκτήματα: "Small children"
Πλεονεκτήματα: "Everyone was pleasant & professional"
Μειονεκτήματα: "Total incompetence. Navigational system broken, two hours on the tarmac, unboarded, then reboarded one at a time, then out to the tarmac and then back to the gate to do FAA paperwork before finally being over 4 hours late. And they don't really care. Very sad."
Πλεονεκτήματα: "The fact that the lady at the counter was able to change our seats and put us all together."
Μειονεκτήματα: "the movie screen being so far away"
Μειονεκτήματα: "they broke my luggage"
Πλεονεκτήματα: "It was on time boarding and landing"
Πλεονεκτήματα: "Comfort. We had a bulk head seat. Newer plane"
Μειονεκτήματα: "No food offered . Not even for purchase."
Πλεονεκτήματα: "Great service and convenient flight."
Μειονεκτήματα: "Delayed flight, attendants were rude and unhelpful."
Πλεονεκτήματα: "Poor for BIG Airline like that chips chips"
Μειονεκτήματα: "NOT GOOD the is 2 MUCH for CHIPS"
Μειονεκτήματα: "Same as previous response."
Πλεονεκτήματα: "Nice pilot, one of the flight attendants were nice. The seats were comfortable."
Μειονεκτήματα: "This airline always has delays! There is no in-flight entertainment (music, tv, movies, etc.); thus, the flight was terribly boring! Also, only peanuts and a small cup of soda was offered to us. Other airlines give cookies and biscotti! The seats don't recline and they need more legroom. The majority of the airline crew largely ignored us and showed mediocre customer service."
Πλεονεκτήματα: "Crew was very nice ."
Πλεονεκτήματα: "excellent. on time. smooth flight & easy check in"
Μειονεκτήματα: "Had to deboard the plane due to mechanical problems, hour wait, missed the time to pick up rental car, had to find a new rental car upon arrival at the airport at 2am. Plane was freezing and crew had no blankets."
Πλεονεκτήματα: "Engaged with customers no matter the seat preference"
Μειονεκτήματα: "Boarding system not good !"
Πλεονεκτήματα: "Affordable first class seat - very unusual for AA"
Μειονεκτήματα: "No complaints"
Μειονεκτήματα: "Boarded an hour late"
Πλεονεκτήματα: "I arrived at my destination"
Μειονεκτήματα: "AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate."
Μειονεκτήματα: "Flights a few hours late, and then the time to turn for the better, and asked the staff, they actually said that I would like to wait, this flight service is really too bad."