Πλεονεκτήματα: "Yes, Crew was amazing and timing was perfect."
Μειονεκτήματα: "Excellent performance"
Πλεονεκτήματα: "Very nice and accommodating crew!"
Πλεονεκτήματα: "The crew was very friendly."
Μειονεκτήματα: "Seats can get better."
Πλεονεκτήματα: "Seat comfortable"
Μειονεκτήματα: "Food would have been better."
Μειονεκτήματα: "Music was not the best!"
Πλεονεκτήματα: "Response is the same as above"
Μειονεκτήματα: "Friendly and wellmennerd team."
Πλεονεκτήματα: "Yes very"
Πλεονεκτήματα: "Crew was nice and attentive"
Μειονεκτήματα: "More leg room"
Μειονεκτήματα: "Refund my ticket"
Μειονεκτήματα: "Really we enjoyed this fly"
Πλεονεκτήματα: "amazing except for the entertainment system"
Μειονεκτήματα: "Better entertainment system , 6 hours flight is tough without it"
Πλεονεκτήματα: "There was a flight attendant that this was only her second flight. She was amazing. Really enjoyed the service."
Μειονεκτήματα: "Houston airport qatar airways check in office has 4 counters and 2 were for people who electronically checked in and they were only a few and other 2 counters were for the huge line. Need more counters. Doha airport has majority of Indian national personell at check in and luggage checkins. They have to learn some manners and be polite with people. Rudeness is a turn off passengers who are tired"
Πλεονεκτήματα: "seat space with leg room."
Πλεονεκτήματα: "The crew were very friendly"
Μειονεκτήματα: "The boarding was delayed"
Μειονεκτήματα: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"
Πλεονεκτήματα: "The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad."
Μειονεκτήματα: "The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish."
Πλεονεκτήματα: "The crew were nice and very helpful. Vegeterian meal was great"
Μειονεκτήματα: "It was cold almost for everyone and everyone used blanket, some people asked for second blanket."
Πλεονεκτήματα: "Food was delicious as always the crew never disppointed me always made me happy there’s very very good trained"
Μειονεκτήματα: "I have nothing I dislike from Chennai to Doha it was only 5 hour journey so I was so comfy"
Πλεονεκτήματα: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. One of the economy rest-rooms were out of order and I was allowed to utilize the business class restroom by the flight attendant. Head bursar was very apologetic and sympathetic about the whole issue. Enjoyed my flight, again on Qatar!"
Μειονεκτήματα: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"
Πλεονεκτήματα: "Good food, overall good service"
Πλεονεκτήματα: "Good movies, Comfortable seats"
Μειονεκτήματα: "Food could be better."
Πλεονεκτήματα: "The flight attendants waited for me at the gate since customs was backed up. They saw me running and told me it was ok. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Πλεονεκτήματα: "I actually loved everything about the entire flight experience. Everything was awesome (Minus a 1-hour airport delay that was out of control of the airlines)."
Μειονεκτήματα: "Nothing. Seriously. Tasty food, good movie selection, plenty of legroom, pleasant flight attendants, comfortable seats... good stuff. :)"
Πλεονεκτήματα: "Flight was good n easy"
Πλεονεκτήματα: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Μειονεκτήματα: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"
Πλεονεκτήματα: "It was comfortable flight with a friendly crew."
Μειονεκτήματα: "Out dated inflight entertainment system"
Μειονεκτήματα: "Seats are too small"
Μειονεκτήματα: "Seats and legroom too small"
Μειονεκτήματα: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"
Πλεονεκτήματα: "Great food etc"
Πλεονεκτήματα: "Good, attentive service by the crew."
Πλεονεκτήματα: "Polite staff keen to help"
Μειονεκτήματα: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."
Πλεονεκτήματα: "Crew, food."
Μειονεκτήματα: "Lack of communication. Flight was two hours late from Boston to Doha. Not once were we told about the length of delay or what we need to do about connecting flights. And toilets were very smelly right from the start as it seemed that itinerary has seeped into the floor over time. And there were only two items as a main course and one of them in very small quantity. I was told that too many veg main courses were loaded by mistake and very few non veg."
Μειονεκτήματα: "Food could have been better. Dessert was disappointing, more choice could have been good."
Πλεονεκτήματα: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Πλεονεκτήματα: "Except turbulences everything was ok and nice .."
Πλεονεκτήματα: "Everything was good ... we were on time .. no delay so .. perfect !"
Πλεονεκτήματα: "Overall - Flight was good."
Μειονεκτήματα: "Food quality should be improved. Most of the staff were very courteous, except on two minor request. I guess the stewardess was a little stress due a very demanding passenger, but should not be reflected to other customers."
Πλεονεκτήματα: "The service given from the crew from the moment i checked in was amazing. The flight was smooth and went well. The music and movie selection could be a little bit better. The food was good, but the portion was small and it feels limited. But overall it was amazing experience considering i got a really good price for this flight! Thank you, Qatar."
Μειονεκτήματα: "The food portion was small and feels like during the flight the food or i might say snack was limited. The music and movies selection needs a little update and upgrade. I was pretty upset that from LA to Denpasar both the aircrafts didnt have wifi."
Μειονεκτήματα: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."
Πλεονεκτήματα: "Schedule of flight"
Μειονεκτήματα: "Space between seats were smaller"
Μειονεκτήματα: "Not much of space in aircraft"
Πλεονεκτήματα: "I like doha airport ,some of the staff,"
Μειονεκτήματα: "Food,entertainment,sometimes staff"
Πλεονεκτήματα: "Every thing"
Μειονεκτήματα: "nothing all was good"
Πλεονεκτήματα: "Incredibly good flight with excellent crew and good food."
Μειονεκτήματα: "If the disembarking didn't take 45 minutes."
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "Staying overnight in Istanbul because of the 8 hours delay."
Πλεονεκτήματα: "Great service , great planes"
Μειονεκτήματα: "All was great"
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "Good service once on the plain,on the way back they were feeding us with pasta,no meat-horrible.. How ever poor communication before the flight with my service dog."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Πλεονεκτήματα: "Excellent service, food, and entertainment options!"
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Μειονεκτήματα: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "the bathrooms were cleaned. the service was not satisfying. the food was not edible. also, the plane was sticky!"
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Finally got a vegan sandwich that saved my life after the 13 hour flight before this one!"
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "Great service and staff"
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Surprising level for such a short flight."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Πλεονεκτήματα: "The overall experience was good. The food was good, the comfort was good and the service was good compared to other airlines I have been on. I particularly liked the safety video. It was a refreshing change."
Μειονεκτήματα: "There were a few delays in taking off and the second delay nearly cause me to miss my flight. I had to run through the airport which was a stressful experience. However, I did end up catching the flight and my bags reached to the destination on time. So overall it didn't cause anything more than stress to catching the flight. =)"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Very clean, comfortable, great service and very kind attendants, great food, accommodating comfort for the long trip I had. Definitely the best airline experience I have ever had and all for an incredible price, under $600 to fly from Miami to Rome!"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Μειονεκτήματα: "They cancelled my flight days before leaving the country or origin, leaving me incredibly inconvenienced."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "such an accommodating airline. Great customer service"
Πλεονεκτήματα: "Unfortunately for Turkish A. the plane was less than 1/3 full...tourism to and from Turkey seems to be way down for a number of reasons. That made it spacious coupled with a relaxed pace of passengers and crew. The lunch served was quite tasty and satisfying. No hassles about carryons weight or size. Electronics aboard seemed to work fine for those interested."
Πλεονεκτήματα: "On Time, spacious, clean and well taken care of, very friendly and helpful crew. Entertainment is also excellent."
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "The bread service"
Πλεονεκτήματα: "Crew was friendly and engaging"
Μειονεκτήματα: "I wiped down my seat area to clean it. It would be nice to know what Delta is doing as well."
Μειονεκτήματα: "Not a thing!"
Πλεονεκτήματα: "Crew was very pleasant. Boarding and deplaning was smooth and easy!"
Πλεονεκτήματα: "Professional crew, Good service , comfortable seating, fine entertainment."
Μειονεκτήματα: "First time traveling abroad, it was a unique experience and a learning one."
Πλεονεκτήματα: "Flight was mostly uneventful, which is great! Right after takeoff we made a complete circle and no information was given as to why, but we assumed it was air traffic."
Μειονεκτήματα: "Great flight"
Μειονεκτήματα: "It was so cold! People all over were asking for blankets and commenting on the coldness"
Πλεονεκτήματα: "The flight was 90 minutes late"
Μειονεκτήματα: "On time performance"
Πλεονεκτήματα: "Delta crews are very friendly and helpful. Seats are 'good' on the E175 plane - better than the cramped CRJ200 on some other short flights. We boarded early, left a little early and arrived early. Nothing to complain about, except maybe a crying baby behind me, but that's not Delta's fault. :)"
Πλεονεκτήματα: "I apreciated how well informed he captain kept us. There were several delays but she communicated freely and helped us to feel safe."
Μειονεκτήματα: "The Delta flight leaving Cleveland was a hour and a half late so we could not make our connection to get home and had to overnight in Minneapolis. This is the fourth time in six flights For Delta. I think the Kayak booking algorithm needs to allow more time between connecting flights."
Μειονεκτήματα: "Issues with connecting flights so had to sit in different place, seat was broken"
Πλεονεκτήματα: "The flight attendants were amazing. 12 people had a connecting flight and they brought a shuttle bus. You dont see that kind of service any more 10 stars for that"
Μειονεκτήματα: "Super small plane."
Μειονεκτήματα: "We paid for comfort plus but the seats were no different than main cabin. Comfort plus experience on other legs was much better."
Πλεονεκτήματα: "Crew was great. Always attentive to needs of the passengers."
Μειονεκτήματα: "Can't really think of anything unless you can shorten the flight!?!"
Μειονεκτήματα: "Two bags delayed between JFK and MSP."
Πλεονεκτήματα: "The crew was excellent"
Μειονεκτήματα: "Better breakfast and the seats weren’t very comfortable"
Πλεονεκτήματα: "On time, smooth take off and landing."
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "Don’t change my chosen seat that I paid for as I am entering the plane without my knowledge and acceptance"
Μειονεκτήματα: "More seat space"
Πλεονεκτήματα: "Smooth ride"
Μειονεκτήματα: "Crew could be on time for work so the flights aren’t delayed"
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Hot in the plane and the landing was uncomfortable"
Πλεονεκτήματα: "The crew was wonderful, the food was great, the ride was wonderful."
Μειονεκτήματα: "The flight was 2.5 hours late. Then it was freezing in the flight. I let the crew know and it warmed up at the front and back of the plane but it was unbearable in the middle. It took me two hours to warm back up!"
Πλεονεκτήματα: "Fantastic crew!"
Πλεονεκτήματα: "The care and good food was much appreciated. There were plenty of excellent movies to watch to make the time pass in an enjoyable way."
Πλεονεκτήματα: "The crew were kind and courteous. The seat was comfortable."
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "On time this time"
Πλεονεκτήματα: "I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time."
Μειονεκτήματα: "The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue"
Πλεονεκτήματα: "All the attendants were very nice. The movies were great, but ones I would have liked to watch were not on your list."
Μειονεκτήματα: "There was no Christian music on the music section."
Μειονεκτήματα: "The seats were in bad condition, I was surprised as Delta usually has well cared for interior and exterior airplanes."
Μειονεκτήματα: "I had a 4 hour layover in Minneapolis, there was another flight to Denver that I meant I could’ve been home three hours earlier had I done standby, but because I had a cheaper ticket I was not allowed that opportunity. That makes absolutely no sense to me seeing as my flight was packed. I’m sorry my flight saved me money"
Πλεονεκτήματα: "Boarding was quick Flight experience was good"
Μειονεκτήματα: "Leg space was less Take off got delayed"
Μειονεκτήματα: "The plane was hot"
Πλεονεκτήματα: "Free movies"
Μειονεκτήματα: "Crew wasn’t very friendly"
Πλεονεκτήματα: "Everything went fast & smooth"
Μειονεκτήματα: "No leg room"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Staff was very courteous, the flight was smooth."
Μειονεκτήματα: "There was no TV's on this flight."
Πλεονεκτήματα: "We arrived early, great flight."
Μειονεκτήματα: "We had to wait at customs about 30 minutes because we were early!"
Πλεονεκτήματα: "The very personal pilot"
Μειονεκτήματα: "Flight attendant from IND to Minneapolis must have had a rough evening or bad morning. Service in airplane is usually poor but this one was worse. Bumping most of the passenger when passing, handing drinks behind his back, not smiling."
Πλεονεκτήματα: "We got on the plane and it went to where it was supposed to go."
Πλεονεκτήματα: "Flight attendants were really kind"
Μειονεκτήματα: "We were an hour late to leave so I missed my connecting flight and am currently stuck in Minneapolis for nearly 8 hours now"
Μειονεκτήματα: "Seats are so tight so uncomfortable"
Μειονεκτήματα: "Time to bring in dual class flights!"
Πλεονεκτήματα: "I had a window seat"
Μειονεκτήματα: "bumpy flight"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "The plane size & comfort was excellent. The staff were very friendly"
Μειονεκτήματα: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Πλεονεκτήματα: "Muslim food"
Μειονεκτήματα: "Still don’t have my luggage yet"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Πλεονεκτήματα: "The aircraft"
Μειονεκτήματα: "No overbooking next time!"
Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Πλεονεκτήματα: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Μειονεκτήματα: "Boarding was very slow."
Πλεονεκτήματα: "Nice attention and good food. Plane and seats are confortable"
Μειονεκτήματα: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Πλεονεκτήματα: "Food, entertainment and crew was exceptionally friendly."
Μειονεκτήματα: "Seats not great for such a long flight."
Πλεονεκτήματα: "My seat"
Μειονεκτήματα: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Πλεονεκτήματα: "The crew were amazing and the flight was very smooth."
Μειονεκτήματα: "Keep up the good work"
Πλεονεκτήματα: "Friendly and efficient crew. Flights were on time if not even early."
Μειονεκτήματα: "lost baggage"
Πλεονεκτήματα: "Boarding agent extra effort to improve my seating!"
Μειονεκτήματα: "Food amount less than expected."
Πλεονεκτήματα: "Nice people and good service"
Μειονεκτήματα: "Not much"
Πλεονεκτήματα: "Light snack and complementary wine"
Πλεονεκτήματα: "Employees were very friendly"
Μειονεκτήματα: "The seats were very small"
Πλεονεκτήματα: "Face recognition was amazing"
Μειονεκτήματα: "Too hot on plane"
Πλεονεκτήματα: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Πλεονεκτήματα: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Μειονεκτήματα: "Nothing to say"
Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Πλεονεκτήματα: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Μειονεκτήματα: "Can't think of anything."
Πλεονεκτήματα: "The leg room, was surprisingly roomy"
Μειονεκτήματα: "The food and that there was no entertainment."
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "The flight attendants could not do enough for you."
Μειονεκτήματα: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Πλεονεκτήματα: "Thankful for coffee being served without charge. Not all airlines do that."
Πλεονεκτήματα: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Μειονεκτήματα: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Πλεονεκτήματα: "newer plane, good staff"
Μειονεκτήματα: "need better and more food options, more often"
Πλεονεκτήματα: "That we didn’t crash"
Μειονεκτήματα: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."
Μειονεκτήματα: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Πλεονεκτήματα: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Πλεονεκτήματα: "Catering is ok"
Μειονεκτήματα: "Seats comfort really old school"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Πλεονεκτήματα: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Πλεονεκτήματα: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."
Πλεονεκτήματα: "Friendliest economy class service I've ever encountered."
Πλεονεκτήματα: "Service was good"
Πλεονεκτήματα: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "We love the flight all the way"
Πλεονεκτήματα: "It was very comfortable"
Μειονεκτήματα: "The crew was great"
Μειονεκτήματα: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."
Πλεονεκτήματα: "Delays and no proper customer service."
Πλεονεκτήματα: "Flight was delayed by over three hours."
Πλεονεκτήματα: "On time, courteous crew, decent food."
Μειονεκτήματα: "Leg room."
Μειονεκτήματα: "Helpful flight attendant, kind check in attendant"
Μειονεκτήματα: "Terrible airline, they charge for everything, but don’t give the client good service. I was yelled by a worker because I was having difficulties scanning my bag at the self-scanning-and-uploading-your-luggage that you pay $100 dollars extra Per bag. I don’t like this airline."
Πλεονεκτήματα: "My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible."
Μειονεκτήματα: "SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me."
Πλεονεκτήματα: "SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional."
Μειονεκτήματα: "SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal."
Πλεονεκτήματα: "The flight went by fast."
Μειονεκτήματα: "They should have provided some goodies to eat. Due to people that needed something to eat. For example, my mother being diabetic and I was telling them to please provide something. Event then, nothing was done :( ."
Μειονεκτήματα: "The back of the plane was significantly warmer than the rest of the plane. Very little leg room."
Πλεονεκτήματα: "Boarding was easy and efficient. Flight was short but the flight attendants were quick with the drink service"
Μειονεκτήματα: "We were a few mins delayed after we had already boarded"
Πλεονεκτήματα: "Nice interiors, relatively new airplanes, and very professional staff"
Μειονεκτήματα: "Limited food ans beverage selection, and alcohol is served with an additional cost"
Πλεονεκτήματα: "Nice crew! New A320!"
Μειονεκτήματα: "One automat in the boarding area was malfunctioning and the lady working just gasped and looked bored. But we was seated in time anyway."
Πλεονεκτήματα: "I have used Kayak for years without issue. This time I was flying SAS for the first time. The plane broke and so that was the first huge delay SAS had terrible customer service. They reminded me several times that I was not a preferred customer and that I had bought my ticket through kayak. This is the reason they gave for lack of help. It was frustrating to say the least. I’m not sure how they expect to gain repeat customers if they treat first time customers like that."
Πλεονεκτήματα: "SAS generally has better planes and more space than most airlines especially in economy class. Seats were comfortable, not too tight. Food was good. Most SAS planes are really nice and new. On this flight they had a problem and had to use one of their older planes. It was still pretty nice, but the entertainment system on the older plane was a little dated."
Μειονεκτήματα: "Used backup plane. It had an older entertainment system."
Μειονεκτήματα: "The flight was over 2 hours late leaving Copenhagen, and then we sat at the gate while they unloaded bags to find the luggage of some passengers who decided not to be on that flight. Then it was total chaos at O'Hare. Very few SAS ticket agents who were not prepared to deal with the many passengers who had missed connections. We spent the night on hard chairs in the airport when we could have been re-booked on a flight out that night if they had been at all organized and efficient."
Πλεονεκτήματα: "Legroom was sufficient on this leg because I paid an extra $80 for an exit row."
Μειονεκτήματα: "Having to pay extra for normal legroom"
Πλεονεκτήματα: "Friendly service"
Μειονεκτήματα: "Audio quality not great"
Μειονεκτήματα: "late. support afterwards was awful."
Μειονεκτήματα: "website made it impossible to pay for baggage ahead pf time...so therefore they could and did rob us blind once we got to the airport the day of"
Μειονεκτήματα: "Luggage lost or misdirected and VERY poor effort in getting it delivered to me, once found. I still have no clothes, shaver, toiletries . . . or confirmation on when/if delivery will happen. Just simply disrespectful!!!"
Πλεονεκτήματα: "Good service, pleasant staff."
Μειονεκτήματα: "Delay, no place to sit and wait"
Μειονεκτήματα: "The flight was cancelled the morning of."
Πλεονεκτήματα: "Great takeoff and landing.Care ethics of the stuff was excellent. The quality of the food was very good and it was served with care."
Πλεονεκτήματα: "Nice TV's. Good selection"
Μειονεκτήματα: "Flight attendants were rude to English speakers."
Πλεονεκτήματα: "The flight crew was courteous and professional. The seats were comfortable."
Μειονεκτήματα: "The flight came in a little late. However, the plane was nice."
Μειονεκτήματα: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."
Μειονεκτήματα: "The seat next to me was open and they moved someone over next to me."
Μειονεκτήματα: "Missed my flight due to weather east coast"
Μειονεκτήματα: "This flight did not occur due to delays."
Μειονεκτήματα: "We paid $90 per checked bag. When we purchased our tickets we were never given an option to purchase luggage ahead of time, we were under the impression that luggage was included."
Μειονεκτήματα: "Seat was uncomfortable."
Πλεονεκτήματα: "Quality of service and equipment"
Πλεονεκτήματα: "Everything was on time!"
Μειονεκτήματα: "Flight was late and they left us completely hanging at the Stockholm airport with no agents anywhere to be found and no instructions on what to do about the missed connection."
Πλεονεκτήματα: "Flight attendant was friendly, tea or coffee offer."
Μειονεκτήματα: "How much really does it cost to offer a juice when the people are travelling at 7 am?"
Μειονεκτήματα: "Small and tight seats."
Πλεονεκτήματα: "crew was really nice and efficient"
Μειονεκτήματα: "no complimentary beverages"
Μειονεκτήματα: "In toilets there was no paper"
Πλεονεκτήματα: "The service was excellent. The food very good. Toilets inorder and clean, even just before Copenhagen. In Chicago i had to wait about 30 min tor a wheelchair. It seemed that noone wanted to go to termimal 5. A very nice young man finally came, he gave me frindly and excellent service. ALIS"
Πλεονεκτήματα: "The pilots were excellent : smooth takeoff and landing. The plane seemed a bit shaky at times in the air; perhaps it was windy, although the skies were clear. Good food; good stewardesses. Entertainment had very good movie choices and games."
Μειονεκτήματα: "The side lights never were turned off, so it was hard to go to sleep. On a long overseas flight, there should be some down time. It was dark outside part of the time, but never dark inside the plane. The leg room is also a bit cramped for tall people."
Πλεονεκτήματα: "The seats were comfortable. Two meals offered for the 10.5 hour nontstop flight between San Francisco and Copenhagen."
Μειονεκτήματα: "A little more leg room. Ability to change seat once reservation made online. The SAS website does not show your seat relative to entire place seat availability. Would have liked 24 hour customer service by phone option. They are actually closed for phone calls at night."
Πλεονεκτήματα: "SAS is the best airlines !!"
Πλεονεκτήματα: "Great experience overall except for one flight attendant for inbound flight to Copenhagen - his attitude was a bit too casual although he was friendly."
Μειονεκτήματα: "wifi - never worked"
Πλεονεκτήματα: "Slept great."
Μειονεκτήματα: "Woke up."
Πλεονεκτήματα: "Food was good."
Μειονεκτήματα: "Had to pee."
Πλεονεκτήματα: "everything except"
Μειονεκτήματα: "no food very cramped small seats plain full to capacity"
Πλεονεκτήματα: "Was upgraded to business class"
Μειονεκτήματα: "They were 4 hours late because of their plane problems and made me miss my connection. And because it wasn't part of a "package" they didn't care I missed it and I had to pay for a whole new flight. Horrible customer service and they don't care or take care of their customers when it was their fault. I'll never fly or recommend this airline again."
Πλεονεκτήματα: "Your entertainment and SAS TV as well as landscape camera were great. Your pilots did a great job with getting us home extra fast inspire of boarding delay. I liked the crew a little more on tbd way to Sweden than on the way to Chicaho"
Μειονεκτήματα: "Boarding was a little strange. Not sure why the gate stayed closed up until boarding time so passengers had to stand in line until actual boarding instead of being able to sit and relax. Also not sure why we weren't permitted to check in online like previous."
Πλεονεκτήματα: "On time. Efficient boarding."
Μειονεκτήματα: "Not even water or coffee was free. Charge for everything."