Μειονεκτήματα: "Staff was very friendly, courteous and helpful."
Πλεονεκτήματα: "The crew was very professional and courteous."
Πλεονεκτήματα: "Orderly boarding process. Considerate reseating when bulkhead with extra legroom were not usable."
Μειονεκτήματα: "The seats are small with very little leg room"
Πλεονεκτήματα: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."
Πλεονεκτήματα: "Outstanding service by the crew."
Μειονεκτήματα: "Seats in economy area little cramped"
Μειονεκτήματα: "The flight was delayed by more than two hours leaving from Delhi to Zurich and by more than an hour leaving Zurich to Chicago. The service on the Delhi Zurich flight was minimal, inflight entertainment did not work in spite of the crew trying to reset, the bathrooms were AWFUL!"
Μειονεκτήματα: "Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound."
Μειονεκτήματα: "I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today..."
Πλεονεκτήματα: "Crew was kind and gracious."
Μειονεκτήματα: "Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster."
Μειονεκτήματα: "First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA."
Πλεονεκτήματα: "The food was delicious, the staff was wonderful. Entertainment was awesome."
Μειονεκτήματα: "The leg room or seat closeness."
Πλεονεκτήματα: "The crew was great and the food was pretty good. The crew did a great job of keeping the lavatories clean and stocked. It was a 10.5 hr flight and they gave us one meal, a snack and a treat. Not a lot but since we were just sitting it was enough food. We had to stop for a meal on the way home from the airport."
Μειονεκτήματα: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."
Πλεονεκτήματα: "Great services and the staffs. Very comfortable flight and plane"
Πλεονεκτήματα: "SwilssAir is our new favorite airline to Switzerland and other points in Europe. The crews were pleasant and efficient. All flights were right on time. The food was very good, and the best overall we have experienced in economy. The individual video screens provided a nice selection of movies, tv, games, etc. Finally, transferring in Zurich is MUCH better than the zoo that his Heathrow!"
Πλεονεκτήματα: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Μειονεκτήματα: "Nothing. It was a quick and easy trip!"
Μειονεκτήματα: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"
Πλεονεκτήματα: "Amazing staff .."
Πλεονεκτήματα: "Flight staff was attentive and professional."
Μειονεκτήματα: "The food was mediocre."
Μειονεκτήματα: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"
Πλεονεκτήματα: "Everything was as accommodating as possible."
Πλεονεκτήματα: "Friendly and high quality service"
Πλεονεκτήματα: "General attitude of staff"
Μειονεκτήματα: "I did not like they were so strict with the carry on luggage and stopped us at the TSA"
Πλεονεκτήματα: "EVERYTHING WAS AWESOME BEFORE THE PLANE EVEN TOOK OFF!! My flights somehow got real messed up and everything down to my luggage had to be input manually. I wasn't sure if it was going to make it with me to the final destination. But it did! The head rest blew me away just as i sat. I love to know I can fall asleep and not have neck problems. And everything from the movies to the service to the food was great! My first international yet BEST experience in economy class was all worth it!"
Πλεονεκτήματα: "Seats were comfortable, air crew was friendly, helpful and patient. The food was actually really quite good. Entertainment kept my little ones occupied and seated."
Μειονεκτήματα: "There were quite a lot of in-flight announcements by the flight crew - which disrupted the in-flight entertainment and irritated the little ones. The garbage dispenser in the bathroom seemed a bit small for the task."
Πλεονεκτήματα: "Legroom is too little"
Μειονεκτήματα: "Bathroom not clean"
Πλεονεκτήματα: "Nice sandwich and chocolate."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Μειονεκτήματα: "Business class service The hostess forgot my request twice. ..."
Μειονεκτήματα: "No priority boarding with my baby,had to complain that a lot of other passengers were going by us(while I was waiting with my baby asleep in her stroller and me being pregnant) so that the crew would let us go through to get in"
Πλεονεκτήματα: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."
Μειονεκτήματα: "The flight was cancelled in the middle of the night the night before, forced me to find another flight and re-book my morning 6:45am flight tickets at midnight for next morning. Not fun."
Πλεονεκτήματα: "good food, excellent entertainment selection"
Μειονεκτήματα: "late boarding, late take off, missed my connection"
Πλεονεκτήματα: "Snack offered was tasty"
Μειονεκτήματα: "No USB charger in seat"
Πλεονεκτήματα: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."
Μειονεκτήματα: "Too narrow seats."
Πλεονεκτήματα: "Enjoyed the service."
Πλεονεκτήματα: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."
Πλεονεκτήματα: "crew very nice and helpful. great service. food was very good and good portions. very nice entertainment system."
Μειονεκτήματα: "unable to choose seat without paying extra."
Πλεονεκτήματα: "Good entertainment variety. Food was good, including snacks. Generous with drinks as well. Crew was polite and friendly."
Μειονεκτήματα: "Letting us know about the delay prior to boarding could have allowed us to use our time better. Instead we sat at the gate and in the plane. Seats (economy) a bit closer to each other relative to other planes and the armrest does not fully go up which does not allow us to use space as much as possible."
Πλεονεκτήματα: "Loved the cute attendant we had on flight :)"
Μειονεκτήματα: "Old TV screen and remote"
Πλεονεκτήματα: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Μειονεκτήματα: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"
Πλεονεκτήματα: "Boarding was very quick and efficient. Seating arrangements were nice pretty average overall."
Μειονεκτήματα: "The crew was terrible. Young and in experience was on thing. But worse was they did the bare minimum and then hid out in the back for the rest of the flight. They served a weird cheese sandwich mid flight and would roll their eyes if you asked for water. The food selection and taste was bland or way too salty."
Μειονεκτήματα: "Boarding procedure for business class with being held up in a small holding space"
Πλεονεκτήματα: "Everything is perfect!"
Μειονεκτήματα: "We didn't had entertainment"
Μειονεκτήματα: "Flight attendant didn’t smile @ all, it was like we are on her way."
Πλεονεκτήματα: "Nice stuff."
Μειονεκτήματα: "Probably teleportation?"
Πλεονεκτήματα: "Clean airplane nice pretty stewardess in short dress."
Μειονεκτήματα: "Probably private jet whit hot tub."
Μειονεκτήματα: "Nothing in time"
Μειονεκτήματα: "Being on time"
Πλεονεκτήματα: "Arrival in time"
Μειονεκτήματα: "Compartment for hand luggage was full, no space"
Πλεονεκτήματα: "Big space to front seat"
Μειονεκτήματα: "offer drinking water"
Μειονεκτήματα: "No information was avSo pick a couple up listen to this device again also right now dictation right now"
Πλεονεκτήματα: "Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight."
Μειονεκτήματα: "No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included."
Μειονεκτήματα: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"
Πλεονεκτήματα: "Very nice plane and we left on time and the flight was very smooth."
Πλεονεκτήματα: "The airplane was brand new. The crew was very friendly"
Πλεονεκτήματα: "everything was good enough"
Μειονεκτήματα: "I would like a meal and drinks on the board"
Πλεονεκτήματα: "Very nice and comfortable place by Air Baltic. Nice and polite crew."
Μειονεκτήματα: "Flight was delayed"
Πλεονεκτήματα: "Small compliment from Air France was lovely and unexpected"
Μειονεκτήματα: "Horrible customer support"
Πλεονεκτήματα: "Simple no frills airline"
Πλεονεκτήματα: "Crews on Air France are outstanding!"
Μειονεκτήματα: "Baggage was lost and was delivered 2 days later."
Μειονεκτήματα: "Short flight and unmemorable (that's a good thing)"
Πλεονεκτήματα: "Absolutely nothing"
Πλεονεκτήματα: "Instructions for connected flights at airpotr were clear"
Μειονεκτήματα: "Connection time 10 minutes instead of planned 30"
Μειονεκτήματα: "There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass"
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline."
Πλεονεκτήματα: "Newer plane."
Μειονεκτήματα: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."
Μειονεκτήματα: "flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again"
Πλεονεκτήματα: "Nice new plane, on time."
Μειονεκτήματα: "I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck."
Μειονεκτήματα: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."
Πλεονεκτήματα: "Nice new propeller plane on time"
Μειονεκτήματα: "No free water or coffee. Luggage fee not told about when I booked. No entertainment."
Πλεονεκτήματα: "On time boarding and departure. Clean plane and friendly staff."
Μειονεκτήματα: "Nothing, all was good."
Μειονεκτήματα: "They overbooked the flight and without any apologies on their behalf or without even informing me, they stop me and my fiance at the gate and just told is that we can not go to the flight I book and prepay 4 month at advance! The only solution that they can offer me was to travel from Riga to Moscow and than to Tel Aviv. It become 12 hours traveling across 4 countries ( we arrived form Stockholm) instead of 5 hours flight as it was supposed to! I'm not recommending to travel with that company it can not be trusted!"
Πλεονεκτήματα: "Everything was in time. Baggage I handked in the Riga airport and received it in Larnaca, no problems"
Μειονεκτήματα: "I needed to cancel the flight a month before, and I got no refund"
Μειονεκτήματα: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."
Μειονεκτήματα: "No food or entertainment."
Μειονεκτήματα: "I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service."
Πλεονεκτήματα: "Enough said"
Μειονεκτήματα: "Expensive tickets but no complimentary beverages and snacks for a 2 hour flight, overpriced snacks in the flight cafe. 3H delay!!!! with no understandable explanation in English and no explanation in Latvian from the captain - airBaltic is a Latvian airline! Other airlines use two languages - national and English"
Πλεονεκτήματα: "Great airline with good airplanes and friendly staff. I was able to board the plane using my iPhone (e-ticket) from Copenhagen to Riga to Moscow."
Μειονεκτήματα: "My flight was delayed, and I missed my connecting flight. Next flight was 8 hours later. They did put me on this flight but didn't give any assistance to help me with another connecting flight because it was a different company. Voucher for a cup of coffee didn't cover all the troubles I had to go through."
Μειονεκτήματα: "paying for water!"
Μειονεκτήματα: "surprised i had to pay for coffee"
Μειονεκτήματα: "Who charges for coffee, jeez"
Πλεονεκτήματα: "I was surprised by the professionalism of air Baltic employees. They dressed well."
Πλεονεκτήματα: "It was very easy to print boarding pass."
Μειονεκτήματα: "The scanners did not accept my boarding pass. 40% of the passengers had to have boarding passes reprinted. It was chaotic."
Μειονεκτήματα: "Check in staff at Riga airport were rude. Check in Maine issued the same boarding pass twice, so one of us had no boarding pass. Security line was insanely long--30+ minutes! On board you pay for everything, even a glass of water. Tiny seats and the person behind me kept pushing on the back of my seat. Very uncomfortable! Will never fly airbaltic again."
Πλεονεκτήματα: "The equipment used for the trip to latvia. the cs300 was superb and I enjoyed my seat. It was comfortable. The boarding was quick and efficient. spacious and quite lovely. the food was ok . i enjoyed the grilled pork."
Μειονεκτήματα: "the customer service rep stopped only me, the only black man travelling from riga to russia and was scrutinizing my passport for some long agonizing minutes. My russian visa is in the passport and updated and quite visible to see on the third page of my passport and being from Grenada I am able to travel to latvia visa free for up to 90 days. I stood there whilst others walked past me and went to the aircraft. that sucked. may 09 2017 at around 9 am."
Πλεονεκτήματα: "Moved up to First class section."
Μειονεκτήματα: "No refreshments"
Πλεονεκτήματα: "New Planes, crew"
Μειονεκτήματα: "Entertainment cost !!!"
Πλεονεκτήματα: "Fine, left on time, short flight."
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Seat was very comfortable. Crew was excellent"
Μειονεκτήματα: "The warm sandwich with the snack was just OK; rest of food was pretty good"
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "The crew was horrible. They walked through the aisles with no regard for passengers seated in the aisles. No food over a 9 hr transatlantic flight. This was not explained in the ticket. This was absolutely absurd. I have never experienced that before"
Μειονεκτήματα: "The flight was delayed 40min So i missed the connection in Leipzig"
Μειονεκτήματα: "The temperature at altitude was far too warm for my comfort."
Πλεονεκτήματα: "Easy boarding"
Μειονεκτήματα: "Leaving on time"
Πλεονεκτήματα: "It was efficient"
Μειονεκτήματα: "More comfortable"
Πλεονεκτήματα: "The crew was very attentive and personable during the flight."
Μειονεκτήματα: "Our departure was delayed 2 hours because an unaccompanied minor was placed on the wrong flight--UA's fault. That began a domino effect of missed connections. When the landed, We were given little information on how to re-book and had to wait in several long lines. All told, 12 hour delay to Milan"
Πλεονεκτήματα: "Smooth experience, no problem."
Μειονεκτήματα: "Boarding took ages. And there were no announcements telling passengers what was causing the delay."
Πλεονεκτήματα: "Seats were comfortable"
Μειονεκτήματα: "Change in gate was not anounce"
Μειονεκτήματα: "Riding a packed bus to the plane was awful."
Πλεονεκτήματα: "I am still in one piece after flying."
Μειονεκτήματα: "The crew (and people before boarding) were kind of rude (e.g. mean tones, not really smiling, etc.)."
Πλεονεκτήματα: "I felt safe on board... the cabin crew members at least got that right. The toilets were clean."
Μειονεκτήματα: "Better entertainment system... better food and more courteous cabin crew members....."
Μειονεκτήματα: "Flight was cancelled, difficult rebooking."
Πλεονεκτήματα: "Άνετες θέσεις,τέλεια εξυπηρέτηση,όλα ήταν πολύ καλά"
Πλεονεκτήματα: "Good view with the high winged propeller plane"
Μειονεκτήματα: "Small overhead storage"
Πλεονεκτήματα: "The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job"
Μειονεκτήματα: "Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld."
Πλεονεκτήματα: "The price"
Μειονεκτήματα: "Assistants were rude and the flight was delayed and they didn’t provide a solution to my lost connection."
Πλεονεκτήματα: "Friendly and attentive crew."
Μειονεκτήματα: "There wasn't enough seating at the gate, people (the elderly included) had to sit on the floor or stand for quite some time as boarding started well after the gate closing time printed on the boarding pass."
Πλεονεκτήματα: "The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)"
Μειονεκτήματα: "Can't comment on food as it isn't provided with the basic fare."
Μειονεκτήματα: "The flight was delayed and we could not check in online from home."
Πλεονεκτήματα: "The crew was friendly and helpful!"
Μειονεκτήματα: "Our flight was delayed three hours for no readily apparent reason. The food served on-board was inedible. When it was finally time to land, we briefly touched down before going back up into the air and circling for an additional half hour because another plane was at our gate. The quick up-and-down caused at least two passengers near me to vomit. I’ll try my best to avoid Eurowings in the future."
Μειονεκτήματα: "Timing Food Service Entertainment"
Μειονεκτήματα: "I did not board, because another flight delay caused me to miss this flight."
Πλεονεκτήματα: "Staff at the airport (ticket counter and check-in) were very polite."
Μειονεκτήματα: "The flight ran two hours late. They notified me via an email in German (I don't even speak German, and I made my reservation on the English site, so I would think they would send me notifications in English as well.) I missed my connection in Dusseldorf because of the delay, but was able to rebook for free at the ticket counter and they gave me a €10 voucher for dinner as well."
Πλεονεκτήματα: "Flight was on time!"
Μειονεκτήματα: "The security in Düsseldorf for American citizen was very nusty. They stop everywhere ask allot of non sense questions and check your bags twice! That was a real torture for no reason!"
Πλεονεκτήματα: "I received a little meal. Pleasant manner of staff."
Μειονεκτήματα: "No problem"
Πλεονεκτήματα: "Spacious seating for a budget airline."
Μειονεκτήματα: "Nothing. All good."
Πλεονεκτήματα: "RUINED OUR TRIP"
Μειονεκτήματα: "LUFTHANSA IS TERRIBLE"
Μειονεκτήματα: "Flight was cancelled--no crew!"
Πλεονεκτήματα: "It could have been a good flight but the route taken was awful"
Πλεονεκτήματα: "smooth flight"
Μειονεκτήματα: "boarding took too long"
Μειονεκτήματα: "- the flight was delayed by approx. 30 mins (though this delay was not entirely unwelcome as my previous flight was delayed too so in order to make the connection safely, the delay was ironically useful)"
Μειονεκτήματα: "Buses didn't fit all people after landing."
Πλεονεκτήματα: "Comfortable and enjoyable."
Μειονεκτήματα: "EW lost my suitcase in transit in Duesseldorf. Suitcase arrived in Berlin on next flight but then didn't get delivered until 24+ hours later. Hard to reach both EW and delivery service. Due to the delay and further travel plans the next day, I had to buy new clothes in Berlin to have something to wear."
Πλεονεκτήματα: "Efficient and reasonably comfortable."
Μειονεκτήματα: "The drinks are absurdly overpriced. And I don't mean the alcoholic ones."
Πλεονεκτήματα: "Check in was easy, employee was pleasant."
Πλεονεκτήματα: "Not a good experience"
Μειονεκτήματα: "1st delayed over 2'niurs. Missed connection. Next flight cancelled. Finally departed but also late. It was an all day/night ordeal to get from Berlin to Geneva."
Μειονεκτήματα: "Plane was delayed, nobody even mentioned it was delayed and said they r sorry"
Πλεονεκτήματα: "Flight attendants were very good"
Μειονεκτήματα: "Two hours late. Check in and Gate attendants rude. Unprofessional. No updates on delay"
Πλεονεκτήματα: "Excellent service. Great food and drinks."
Μειονεκτήματα: "Delayed. Our bags didn't make the connection."
Πλεονεκτήματα: "With this being my first flight to and from Europe from the USA I found the airline, overall, very comfortable and run by a friendly staff. The on flight meals and drinks were delicious and the entertainment selection was much larger than I expected. I hope to use this airline company again in the future."
Μειονεκτήματα: "Given the price it was very good value"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Coffee free for everybody"
Μειονεκτήματα: "Food options and number of times meals are served could be improved."
Μειονεκτήματα: "I missed the flight so I don’t have any feedback."
Μειονεκτήματα: "The check-in crew gave terrible service. We almost missed our flight because they wouldn’t check us in. There was no one directing people on where to line up for whatever departure time they had. Just overall a bad experience with Air Europa."
Πλεονεκτήματα: "Crew was friendly"
Μειονεκτήματα: "Tv screen didn't work, stuck on an airplane for 8h without any entertainement. Had to pay an extra €120 to check in my bag, because it wasn't mentioned in the confirmation that my ticket didn't come with checked-in luggage. Moreover, the food on the plane was terrible ... Thank god it was a relatively cheap ticket, but would never take this airline again though."
Μειονεκτήματα: "The boarding gate was very far, and I had to walk all the way."
Μειονεκτήματα: "Seats are horribly close together. The lady in front of me reclined her seat and I had hardly any room. Extremely tiny seating area. Do not recommend."
Πλεονεκτήματα: "Trip was short."
Πλεονεκτήματα: "Crew was quite polite and sympatic"
Μειονεκτήματα: "The aircrafts is very old and small for all the passengers they put inside, and the food is really bad in quality and taste."
Πλεονεκτήματα: "Space between our feet."
Μειονεκτήματα: "Boarding was approximately 40 minutes late. Food wasn't that good. For breakfast it appeared the crew was running late because the plane was to land within the hour. The crew were passimg the meal quickly and didn't pick up mine or some of the passengers garbage telling us to leave it in front of the seat."
Πλεονεκτήματα: "Modern clean plane, excellent crew"
Μειονεκτήματα: "Flight was delayed but no announcements were made"
Πλεονεκτήματα: "Cheap prices"
Μειονεκτήματα: "Air Europa is is budget airline, and things you expect to not always work. I could not check online, because the web site did not work. When checking in at the airport, I paid extra for exit and bulkhead row seats for my family, after which the agent told me that the seas were in different parts of the airplane. The agent was not willing to refund the money I paid and give us ordinary seats. Apparently, with Air Europa, money goes only one way. Still, cheap, so may be attractive."
Μειονεκτήματα: "I have to cancel my flight and the meeting I had in Madrid to the 2 hours delay."
Πλεονεκτήματα: "Everything was good."
Πλεονεκτήματα: "Nice plan and staff."
Μειονεκτήματα: "Very slow baggage drop off at Barcelona airport."
Μειονεκτήματα: "No wheel chair in Madrid as REQUESTED"
Μειονεκτήματα: "After 2 days at the airport I still waiting for the airline to give me a date and new time for another flight since the airport is having problems after the storms on Wednesday, they don’t have a counter or anything where travelers can ask questions and have problems solve. They keep making you come but with no guarantee of anything. No one knows nothing, it’s very bad the way they are managing the situation."
Πλεονεκτήματα: "The crew, the food the entertainment"
Μειονεκτήματα: "I booked a Delta flight and got an Air Europa flight. The flight was two hours late. The plane was really old and and had no screens, USB chargers, super tight space and things kept breaking. I’ll never book a flight that is operated by Air Europa."
Μειονεκτήματα: "The seats weren't too comfortable. Not all movies that were in the entertainment list in the website were actually in the flight."
Πλεονεκτήματα: "New airplane,"
Μειονεκτήματα: "Madrid Rome, charged for water."
Μειονεκτήματα: "You need to pay to the headphones"
Πλεονεκτήματα: "Very friendly."
Μειονεκτήματα: "Everything was perfect. Can't complain everything was good."
Πλεονεκτήματα: "Everything was perfectly reliable."
Μειονεκτήματα: "Look tasted old and greasy"
Μειονεκτήματα: "old planes, bad food, no individual tv screens, no choice movies, no air vents."
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "The condition of the plane was very poor, and the space is also very small & uncomfortable. The food was not good either."
Μειονεκτήματα: "Bad services, and the staff too"
Πλεονεκτήματα: "The flight was on time and it is the only direct option to get from Europe to Bolivia. I had to rebook my dates and the attention of Air Europe for this was Excellent!"
Πλεονεκτήματα: "Equipment and crew on both Paris to Madrid and Madrid to Miami were good. 787 aircraft is good. On time and as pleasant as economy air travel today can be."
Μειονεκτήματα: "Distance between landing gate in Madrid and departure gate too long. (Sign says 31 minutes walking time!) Also very long distance between landing gate and luggage claim in Miami - I don't know what passengers who can't walk well do. Food bad even for airline standards and Air Europa may have worst coffee of any airline - I can't imagine worse."
Πλεονεκτήματα: "I had zero problems"
Πλεονεκτήματα: "Crew members were very friendly."
Μειονεκτήματα: "No free entertainment. Seats are too tight on economy."
Πλεονεκτήματα: "Great plain, new comfortable clean, crew was fantastic, helpful and friendly"
Μειονεκτήματα: "Food was good but could be fresher"
Πλεονεκτήματα: "Alitalia is fine."
Μειονεκτήματα: "Do not offer connections with less than two hours, Madrid Airport is busy and complicated....there is no room for mistakes or little delays when layover is less than two hours."
Πλεονεκτήματα: "All went well. As above"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "- I like the economic price. - I like that I was flying in economic class and I was allow to carry two luggages. That makes the difference with any other airline."
Μειονεκτήματα: "There was one hour delay because the Madrid airport was foggy and they never told the passengers what was going on. When the airplane was almost landing at the Madrid airport with the normal low speed, then suddenly accelerated and start going up to flying around Madrid, then they put music and they never told the passengers what happened or what was going on again."
Μειονεκτήματα: "The fact that a 8 hour flight doesnt have any sort of entertainment for the guest's or the ability to charge your own entertainment devices is absurd."
Μειονεκτήματα: "Lengthy boarding process."
Πλεονεκτήματα: "Smooth process and quick check in."
Πλεονεκτήματα: "Seats were cushy. Food quality was ok."
Μειονεκτήματα: "Seats too close together. No power jacks. No entertainment."
Πλεονεκτήματα: "Two meals provided was nice. That's different for an overnight flight."
Μειονεκτήματα: "The air conditioning want working, or want on most of the flight. Miserable. Combined with a broken headrest on my seat, and being cramped up, it was one of the most uncomfortable flights i have been on in a long time."
Μειονεκτήματα: "My flight was delayed 4 hours and I've missed very important meeting and event I had to attend to In NYC!"
Πλεονεκτήματα: "The flight was delayed for five hours."
Μειονεκτήματα: "The waiting."
Πλεονεκτήματα: "On time and very organized"
Μειονεκτήματα: "One tv for to many people Food could be improve"
Πλεονεκτήματα: "On time!"
Μειονεκτήματα: "The food is not good. Little space between seats."
Πλεονεκτήματα: "Food portions were generous."
Μειονεκτήματα: "Possibly the most uncomfortable chairs ever. Entertainment was also outdated."
Μειονεκτήματα: "I did not like having to go through security procedures twice nor in the long walks both at Gatwick, Madrid and, worst, the mess at Miami International airport mile long walk and shambles of a passport control"
Πλεονεκτήματα: "Very friendly crew."
Μειονεκτήματα: "Getting off the plane on the tarmac"
Μειονεκτήματα: "my luggage never left ibiza and wound up in Madrid for 24 hours"
Πλεονεκτήματα: "Early morning flight so left on time and arrived early. Staff excellent."
Μειονεκτήματα: "Seats are grim like most European carriers in coach..."
Μειονεκτήματα: "Free coffee"
Πλεονεκτήματα: "Brussels airport clearance was quite efficient"
Μειονεκτήματα: "Better instructions at the airport"
Πλεονεκτήματα: "Crew was friendly."
Μειονεκτήματα: "No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process."
Πλεονεκτήματα: "Brussels Airlines crew"
Πλεονεκτήματα: "This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day."
Μειονεκτήματα: "Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP."
Μειονεκτήματα: "My luggage was lost for almost 2 weeks."
Μειονεκτήματα: "Was really a great experience from start to finish."
Πλεονεκτήματα: "The flight attendants were wonderful and the movies and space for the kids was great!"
Πλεονεκτήματα: "I spent 5 hours on the phone and they didn’t help me. They couldn’t even help me the book so I just lost 700 dollars when trying to change a flight."
Μειονεκτήματα: "Worst experience in all areas. The phones calls were brutal and no one could help me and then someone could and then they cousltnnagain. No one could find a flight. Took so long for them to look stuff up etc."
Πλεονεκτήματα: "The crew was amazing. Brand new airplane and service was excellent. Bathrooms were kept clean."
Πλεονεκτήματα: "Flight was cancelled."
Πλεονεκτήματα: "Good schedules, good prices."
Μειονεκτήματα: "They think that a five-hour flight is "intra-European" so they assign tiny little planes with bad seats and cramped rows. Unacceptable."
Μειονεκτήματα: "25 min late too much announcements during night flight, especially about duty free items and prices..."
Πλεονεκτήματα: "We didn’t have assigned seats, we tried to pick the night before. Anyway they sat us very near each other. It was a nice flight."
Πλεονεκτήματα: "The crew were pleasant."
Μειονεκτήματα: "Not enough beverage service. Only had the chance for 1 glass of wine with meal. Would have liked a water station set up so that you can help yourself whenever needed. Boring/very limited movie selection."
Πλεονεκτήματα: "Quick, easy, friendly."
Μειονεκτήματα: "No entertainment but it was a short flight"
Μειονεκτήματα: "Despite the fact that I reserved a window seat, I was assigned a seat in the middle of the center row. They also 'sanitized' the airplane twice after that closed the doors before take off. They walked up and down the aisle with aerosol spray cans. I don't think people should be subject to unknown chemicals in order for the airline to save time on cleaning the cabin before take off."
Πλεονεκτήματα: "Everything about the flight."
Πλεονεκτήματα: "It is a quick trip which is nice."
Μειονεκτήματα: "The staff for SN Brussles is very rude to Africans. They are super disrespectful and it is very obvious how tacist they are. It is uncomfortable flying witha stafflike that. Also our flight had electrical and engine problems at our first stop in Freetown. Once we landed in Monrovia, it took about 35mins for them to let us off the plane because the doors were not working and opening up. Once we finally got off the plane, it took a whole 2 hours for them to get our baggage e off the plane because spmething was wrong and they couldnot access the baggage to take it off. I am aware that planes can “fly with one engine”, but flying a plane with one engine along with it having electrical problems is not safe and A RISK! why take that risk of something bad happening, not only would lives of innocent people and their crew get lost, but that is a million dollar assest that could get lost and a PR nightmare. It is a shame they took that risk. They also dodnt tell us until we landed. Had I known before we took off at Freetown I would have gladly fot off and found another mode of transportation to get to my final destination. SN Brussels is know to send their sh*tty planes to Africa, because there are always problems with the planes heading to that continent. It is just another obvious proof of their racism."
Πλεονεκτήματα: "We loved the movie."
Πλεονεκτήματα: "Everything was fine"
Μειονεκτήματα: "Beside for the music and movies, you should give us the possibility to make a search and find what we want to watch or listen"
Πλεονεκτήματα: "Easy to cancel Trip"
Μειονεκτήματα: "Kayak did not have a system of knowing that I cancelled the flights"
Πλεονεκτήματα: "Crew. Entertainment. Food. Leg room was a bit longer than usual."
Μειονεκτήματα: "Lack of complimentary food - not even a snack as far as I can remember - for almost 5 hours flight. Really?"
Πλεονεκτήματα: "Excellent service and a safe flight."
Πλεονεκτήματα: "Punctual, clean plane, friendly service"
Μειονεκτήματα: "Everything was as expected. Full flight!"
Πλεονεκτήματα: "The crew were very nice."
Μειονεκτήματα: "It was a small plane with only 1 bathroom which was not available for the flight due to long lines. There was no food or even a drink of water without payment. there was no in flight entertainment."
Μειονεκτήματα: "Very uncomfortable, no refreshments. Everyone on the flight was suprised to find that food and drink cost money. The entire flight, the crew was selling something and you could not pass in aisle or even use toilet for half the fight. No entertainmrnt on a flight of 4.5 hrs and this was not supposed to be a low cost flight."
Μειονεκτήματα: "Cramped seats, no video, paltry food service (the "continental breakfast" consisted of exactly one slice of banana bread). And lousy coffee."
Μειονεκτήματα: "Boarding late. Good for sale-not even a cup of water free, staff rude, there is no entertainment"
Μειονεκτήματα: "Delayed and JFK wasn't ready for us. So more delay"
Πλεονεκτήματα: "Be on time"
Μειονεκτήματα: "Food, no comfort, movies and music boring"
Μειονεκτήματα: "charging for water on flight"
Πλεονεκτήματα: "We are not frequent fliers and I have been reading about legroom problems. Certainly not on Brussels Air. A delight."
Μειονεκτήματα: "The crew didn't bother to announce that we would have a delay at take off and at landing. The food?... nothing good to say. It's been years since I've eaten a meal on a passenger plane."
Μειονεκτήματα: "Flight was delayed at the gate due to bad weather. Missed my connecting flight. After a 4 hour wait with customer service, my flight was rescheduled for a departure in 5 hours. I have no access to my suitcase. Prepaid hotel will not reimburse for no show. Such a mess."
Μειονεκτήματα: "There was a very long wait checking in and boarding and there was no kosher food available on the flight."
Μειονεκτήματα: "There was not enough space for our luggage so we had to carry it for the whole flight, the crew didn't even care and there were extremely rude and not nice when we asked where could we leave our luggage, they said no. The flight was delayed for 90 minutes. TERRIBLE airline"
Πλεονεκτήματα: "Crew was very nice"
Μειονεκτήματα: "Food was fair. Movie selection was poor."
Πλεονεκτήματα: "The service was very very professional"
Πλεονεκτήματα: "The confort"
Μειονεκτήματα: "The delay and the food. There was sand in the fish"
Πλεονεκτήματα: "Great l! The food was good, landing was smooth and seats comfortable. Entertainment options were ok but could be better. Overall I enjoyed my experience and would love to fly with Brussels airlines again."
Πλεονεκτήματα: "The seats in the plane were amazing. Maybe older but better than the new ones."
Μειονεκτήματα: "No infotainment screen"
Πλεονεκτήματα: "Crew was vey professional. Arrival in Rome was to a gate rather than a bus, which was unusual but nice. Baggage delivery was also surprisingly quick for Rome. The Brussels Airlines lounge in Brussels airport is fantastic!"
Μειονεκτήματα: "The flight departure was delayed 1 1/2 hours, meaning we arrived in Rome at nearly midnight. No complimentary drinks on board. As a Star Alliance Gold member, I chose Brussels Airlines out of loyalty. But the cheap approach to customer care means I will have to reconsider flying with you in the future."
Πλεονεκτήματα: "The plane was clean, the crew was friendly. Legroom was very good."
Μειονεκτήματα: "Rows are very close together. We were packed in like sardines. Stewardesses prevent people from going to the toilets in the back when they are serving, and do not allow access to the toilet in the front. Not "user-friendly"."
Πλεονεκτήματα: "The flight was on time!"
Πλεονεκτήματα: "The flight attendant was friendly."
Μειονεκτήματα: "My bag was lost. I was in Africa for 4 days before it finally came in. During the flight, there were several hours that we were never checked on or asked if we wanted something to drink."