Μειονεκτήματα: "Smooth flight left on time and arrived on time."
Μειονεκτήματα: "Very old cramped plane. I actually overheard the airplane say that it was tired and wanted to be replaced with one made in this millenium..."
Πλεονεκτήματα: "Crew was great & flight was quiet."
Μειονεκτήματα: "No delays."
Μειονεκτήματα: "flight delayed, gate busy when we got there, took train to next terminal and gate, plane was there for another 20 minutes but...door was closed and couldn't board...rebooked to different airport"
Πλεονεκτήματα: "They got me home eventually"
Μειονεκτήματα: "Timeliness was awful. Late crew delayed the flight 50 min. Then ripped cargo net resulted in cargo shift."
Μειονεκτήματα: "The LegRoom and Width. Very uncomfortable. The Delay, on my return, was not the best of Communication."
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "The crew: very helpful, did their best to correct errors regarding special meals"
Μειονεκτήματα: "Seat assignment. Others, besides myself and my husband, were not seated together, and in our case at opposite side of the plane, but, even though the flight was full, there was no reason for that that I could see (some solo passengers were seated next to a member of a split couple/family)."
Μειονεκτήματα: "Delayed the flight because they sold 1/3 of the seats, not a priority for American operating at a loss."
Πλεονεκτήματα: "Nice Asian stewardess made up for the rude tall bald African-American male Stuart who was snapping his fingers and literally yelling at me for no reason! I turned around and walked away to avoid conflict. He was being overly dramatic and completely rude and several people clapped when I responded"
Μειονεκτήματα: "One particular steward mentioned above could adjust his attitude and be polite to his guests. He had no reason to be overly dramatic and excited nevertheless yell at clients!"
Πλεονεκτήματα: "The flight and crew were very nice"
Πλεονεκτήματα: "The flight was mainly smooth, it was a bit delayed, but made the time up in the air so we got in on time."
Μειονεκτήματα: "I still don't know how to connect to the Wi-Fi on board. It's odd, I'm a web developer and that's my job."
Μειονεκτήματα: "American Airlines flights are always delayed. Using them for business travel is not advisable for anyone."
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Μειονεκτήματα: "Stewardess very rude"
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Πλεονεκτήματα: "Comfortable seats, nice crew, decent entertainment."
Πλεονεκτήματα: "The crew was actually amazing, and all were very nice and helpful."
Μειονεκτήματα: "The entertainment on the 8 hour flight was horrible, and there was no way to recharge my phone battery. There was no TV that I could watch, and the "free entertainment" did not work for me."
Μειονεκτήματα: "British Airways is impossible to get in touch with! We had a 2 hour delays so I missed the connection from London to Edinburgh and now I can’t get ahold of an agent to inquire for standby. So instead I get to wait 9 hours for the next flight out."
Πλεονεκτήματα: "High level service"
Μειονεκτήματα: "Commuter jet boarding at DCA is going to stink until the new terminal is completed. Just is."
Πλεονεκτήματα: "Flight attendants were helpful"
Μειονεκτήματα: "My seatbelt was installed incorrectly."
Πλεονεκτήματα: "Even if we departed with 1h and 30 min delay, the pilot made it up and we arrived with only 15 min delay on the initial arrival time. Great. I could get my initial connecting flight to."
Μειονεκτήματα: "Just the stress of getting one message after the other mentioning that the flight was delayed over 1 and then 1 and a 1/2h."
Πλεονεκτήματα: "Because the flight was delayed the captain and crew did everything in their power to get us to Charlotte without any more delay than there already was."
Μειονεκτήματα: "Only issue we had is that the flight was delayed, other than it was an okay flight."
Πλεονεκτήματα: "Service was inattentive. Worst I have experienced in a long time. I’m traveling in first class — I believe economy had much better service."
Μειονεκτήματα: "Inattentive service."
Πλεονεκτήματα: "staff was nice, but check-in is clumsy and inefficient"
Μειονεκτήματα: "plane from Prague to Philly is ancient, still has the drop-down screens from 1981 and the radio station dial for listening in, but that didn't even matter as the video system was down for half the flight. No electrical charging capability unless you carry a car adapter with you. Overhead space was tiny. At least they had headrests, which is weird since the seats are obviously 30+ years old. Business class and first have been upgraded with new features."
Πλεονεκτήματα: "Worst experience. Crew members did not show up on time which pushed everything 2 hours behind and lost connecting flight. Crew said there was customer service available but no one at airport to help. Will never fly AA again"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Μειονεκτήματα: "I was in such pain by the time I left this flight, the seats were horrible."
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Μειονεκτήματα: "Meal, comfort, crew"
Μειονεκτήματα: "They lost my luggage and have not been helpful in trying to locate it!!"
Μειονεκτήματα: "My bags were sent on an earlier flight so they were sitting on a different terminal and I was on a different one. At 9:30 pm in -12 degree Celsius I was waiting for a shuttle to take me to that terminal which was very unnecessary because it’s their responsibility to give me my bag at the right terminal."
Πλεονεκτήματα: "I got to Boston safely and the pilot and attendants did their best jobs. Also my luggage arrived in a timely manner."
Μειονεκτήματα: "Your seats are too small even for a relatively small person. You should hire more flight attendants so that they are more available to help customers. We should be fed on flights of 6 hours long. American treats us like chattel and make flying unappealing."
Μειονεκτήματα: "Wanted more food. Haha!!"
Μειονεκτήματα: "Delayed flight, multiple gate changes"
Μειονεκτήματα: "Boarding chaos at Miami airport."
Μειονεκτήματα: "delayed 2 hrs in perfect weather"
Πλεονεκτήματα: "The flight was calm and clean. Not much turbulence. The flight staff was polite and there was plenty of room."
Μειονεκτήματα: "The food was horrible and the seats were a little uncomfortable but everything else was pretty good"
Πλεονεκτήματα: "I actually got to sit by my sweetie. Perfection."
Μειονεκτήματα: "Completely ignored for beverage service"
Πλεονεκτήματα: "Boarding went well / flight crew was friendly"
Μειονεκτήματα: "Food - meh even for airline food Entertainment - shared tv with no sound and no ear phones and it was an international flight?! We went back in time 20 +yrs"
Πλεονεκτήματα: "Super service from a great crew!"
Πλεονεκτήματα: "The accommodations. Loved the high tech tv and choices on the entertainment, as well as the more advanced reading lights. LOVED LOVED LOVED the charging ports available."
Μειονεκτήματα: "The headrests/seats weren't very comfortable."
Μειονεκτήματα: "We have American Credit Card we thought we were told we would be in Group 1 NOT Group 5!"
Πλεονεκτήματα: "I did not actually get to take this flight. My father was placed into hospice right before this trip and passed away about a week later. The airline was kind and sympathetic and refunded the total airfare. They made the whole thing much easier than anticipated."
Μειονεκτήματα: "The airline had trouble with the plane. After we waited 3 hrs in the plane they cancel the flight. They offer a hotel but it was very dirty"
Πλεονεκτήματα: "Early arrival."
Μειονεκτήματα: "No real food."
Πλεονεκτήματα: "Just another 4 hour delay featuring United. By the time we took off the storm in Toronto had started and it completely ruined my plans."
Μειονεκτήματα: "Be on time"
Μειονεκτήματα: "Not enough room"
Πλεονεκτήματα: "Comfortable seats, no delays, smooth flight"
Μειονεκτήματα: "Food choices were terrible - breakfast time and no breakfast food, no sandwiches just overpriced snacks."
Πλεονεκτήματα: "Every thing fine"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Crew was good. Food was ok."
Μειονεκτήματα: "Athens check and security processes caused huge delays resulting in our missing our connection in Toronto and having to spend the night. NONE of the entertainment systems worked on the flight. We were rebooked without an opportunity to make our original flight which was possible. Agent also unkind"
Πλεονεκτήματα: "The plane was not too crowded"
Μειονεκτήματα: "We could have been on time"
Πλεονεκτήματα: "Didn’t make this flight."
Μειονεκτήματα: "Didn’t make this flight."
Μειονεκτήματα: "The only TV/movie option was to pay almost $10 (this was a long flight, Newark to Portland, OR). Seats seem smaller and more cramped than some other airlines. Cost to check first bag is $30 (compared to $25 with some). Overall I will try to avoid this airline in the future."
Πλεονεκτήματα: "Smooth ride, snack box, friendly staff"
Πλεονεκτήματα: "Lots of leg room!"
Μειονεκτήματα: "No complaints"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Plane was delayed for 4 hours, should have given us miles or a voucher"
Πλεονεκτήματα: "I'm so glad I got to sit next to my wife."
Μειονεκτήματα: "I had to check in my carry-on when I got to the gate. I had my snacks and entertainment packed in my bag so I had to unpack my stuff for the flight. Once on the plane there was plenty of room for my bag to go in the overhead compartment. Not only did I deal with the discomfort of having to carry my stuff in my hand on to my next flight but I had to deal with a flight attendant that had no self awareness of his surrounding. The flight attendant ran into my shoulder more times than I can count. Such an irritating flight."
Μειονεκτήματα: "My only real issue was that, upon checking in online, I was informed that my boarding pass would be emailed to me. I don't believe it ever was. I checked all of my various email folders, including spam, and saw nothing."
Πλεονεκτήματα: "Glad to have lots of rice options for food!"
Μειονεκτήματα: "We booked with ANA but got put on a United flight on the way back. ANA was so much nicer. We were really let down flying United, having booked an ANA flight. When they swapped our flight, they didn't seat us all together either. United crew should take lessons from ANA!"
Μειονεκτήματα: "One hour on tarmac."
Μειονεκτήματα: "They cancelled my flight and made it seem like it was my fault. Took forever to speak to someone! I had to drive to San Francisco last minute because they cancelled the flight two hours before my flight!"
Μειονεκτήματα: "The seats were really uncomfortable and the pull down table was really dirty. I didn't use it because it was dirty with miscellaneous substances."
Μειονεκτήματα: "Continuously moving departure time back."
Πλεονεκτήματα: "Good crew"
Πλεονεκτήματα: "Good flight...no complaints."
Μειονεκτήματα: "Cancelled flight, then delayed."
Πλεονεκτήματα: "The safe did a great job"
Πλεονεκτήματα: "Everything. Specially, the United entertainment thing."
Πλεονεκτήματα: "The crew was great under very difficult circumstances. Team players for United."
Μειονεκτήματα: "1. Flight delayed 7 hours due to mechanical issue(s). 2. The in-flight entertainment system was down/inoperable for most of the flight. 3. The menu item I wanted to purchase was not available. I was told that it was not even loaded on board and it was implied that maybe it had been discontinued????"
Πλεονεκτήματα: "Plenty of room in the seats"
Πλεονεκτήματα: "Our Flight Attendant was Hilarious. Made the trip very Relaxing"
Μειονεκτήματα: "Plane was small and cramped. So small you could not get a carry - on in the overhead bin. Also I did not receive an electronic scan to get on the plane. Wasn't I supposed to get one ?"
Πλεονεκτήματα: "Their waffle cookie is the best 'freebie' in the air. I also liked the access to the wifi for entertainment on my own device."
Πλεονεκτήματα: "On time, comfortable but crowded"
Πλεονεκτήματα: "Attendants were cordial and efficient."
Μειονεκτήματα: "Because I was seated in the rear near the engines, the announcement from crew were incomprehensible."
Μειονεκτήματα: "The food was mediocre and drinks served a long time after the meal. I had a log (daylight) flight and attendants insisted that all blinds be down and then the lights were turned off in plane. No one was sleeping and most watching TV. I as a reader of books was inconvenienced by low light."
Μειονεκτήματα: "Return Flight delayed almost 4 hours. Seating cramped and uncomfortable. Sound on video system very poor. Could not watch any movies because of the quality of the sound, even though the stewardess was kind enough to let me try several pairs of earbuds."
Μειονεκτήματα: "Not any vegetarian food choice"
Πλεονεκτήματα: "It got me to where I was going."
Μειονεκτήματα: "Had to pay extra for entertainment."
Πλεονεκτήματα: "Flight was delayed almost missed connection."
Πλεονεκτήματα: "Polite flight attendants"
Μειονεκτήματα: "Less organized boarding of carryon items. Other legs of my travel had gate checked cartons in advance for the last boarding groups instead of just having us try to load it all first when their clearly was not enough rokkmin the overhead bins for everyone."
Μειονεκτήματα: "I never feel you stay alert to make sure the earlier people don't take up all the overhead bins . It is not right the way you allow them to overload have too many big carryons"
Μειονεκτήματα: "Absolutely no legroom on aisle seat. Very uncomfortable"
Πλεονεκτήματα: "Virtually empty flight"
Μειονεκτήματα: "Flight was delayed by handled quite well"
Πλεονεκτήματα: "Good and frequent updates on delays and changes."
Μειονεκτήματα: "No reasons for delays."
Μειονεκτήματα: "my light does not focus on my area, but on neighbor's area."
Πλεονεκτήματα: "The flight was cheapest one available"
Μειονεκτήματα: "Flight arrived to destination 25 minutes late, which caused 30% of flight to miss their United connecting flight. United books too short of layover times (30-40 minutes) and is notoriously late on their flights."
Μειονεκτήματα: "Old plane; concerned about safety"
Μειονεκτήματα: "Your crew and service atrocious"
Πλεονεκτήματα: "Crew were friendly and helpful."
Μειονεκτήματα: "I don't think it's possible to construct a plane more cramped than that, but I'm sure someone will rise to the challenge."
Πλεονεκτήματα: "the flight was fine, not too turbulent,"
Μειονεκτήματα: "the amount of space was limiting on the return flight, I'm 5'11" and its just not enough room."
Πλεονεκτήματα: "Crew was great!"
Πλεονεκτήματα: "Service was great."
Μειονεκτήματα: "Too close not enough leg room."