Πλεονεκτήματα: "Poor service overall. Seats were just like in the economy area, not much different."
Μειονεκτήματα: "Better service"
Πλεονεκτήματα: "Very nice people and helpful. Good attitude"
Μειονεκτήματα: "Board was a bit disorganized and took much longer than I am used to even on full planes"
Πλεονεκτήματα: "Very attentive staff"
Μειονεκτήματα: "I have no complaints"
Πλεονεκτήματα: "Delta Comfort Plus is always great !"
Μειονεκτήματα: "Boarding zones is confusing. What does boarding zone "basic" mean?"
Μειονεκτήματα: "The most courteous staff - on ground, in air, and at destination!"
Πλεονεκτήματα: "The where very helpful"
Πλεονεκτήματα: "I liked the polite friendly staff!"
Μειονεκτήματα: "I wish you would give me more to complain about! Just kidding! No complaints"
Πλεονεκτήματα: "non stop flight"
Μειονεκτήματα: "Crowded, small plane. No air after people had boarded while fuel was being replenished (dangerous?), sitting at gate for 20minutes. This, after a 2 hour delay. Then a rough landing in Minneapolis- plane brakes sharply and suddenly, shuddered to a taxi rate of speed. simple snacks, not very good."
Πλεονεκτήματα: "Flight crew was very friendly and helpful. The drink package for comfort trip was fantastic and worth it."
Μειονεκτήματα: "There was zero entertainment inflight and logging onto Wi-Fi was very difficult. I would rather have had free Wi-Fi and a screen to watch movies/games on rather than or in addition to the drinks."
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Μειονεκτήματα: "Delta One screens are a bit small."
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Πλεονεκτήματα: "I liked the entertainment"
Πλεονεκτήματα: "Crew was excellent. Friendly and always with a smile."
Μειονεκτήματα: "The headphones distort the sound too much. You miss half the dialogue if you are using the Delta headphones."
Μειονεκτήματα: "Seats are too small. I cant buckle seat belt."
Πλεονεκτήματα: "Crew and plane are great"
Πλεονεκτήματα: "Crew was great"
Μειονεκτήματα: "Hot in the plane and the landing was uncomfortable"
Πλεονεκτήματα: "The flight was on time at departure and 30 minutes on arrival."
Μειονεκτήματα: "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"
Πλεονεκτήματα: "Great service from boarding to landing"
Πλεονεκτήματα: "Friendly crew"
Μειονεκτήματα: "Business class seats were short whdn lay flat. Metal footrest at the end made it uncomfortable to hang feet off the end. Little privacy"
Πλεονεκτήματα: "Comfortable seats and good choices of movies."
Μειονεκτήματα: "Staff was rude and we were called to board but took long waiting in line to get in the actual plane. Flight was delayed. Food didn’t look appetizing."
Πλεονεκτήματα: "Generally, Delta is cleaner, their terminals are much nicer, and the experience is better than one with American and United. I wish they had more direct flights to my normal destinations--I'd fly with them more!"
Μειονεκτήματα: "Someone unloaded a lot of crumbs on my tray table and they all got smooshed on the back of the seat between the tray table and chair. It was pretty nasty. (The tray table was clean, the back of the seat wasn't. Please be nasty.)"
Πλεονεκτήματα: "Timeliness, easy trip"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "Everything. Pilots and crew"
Πλεονεκτήματα: "The crew members were very friendly"
Μειονεκτήματα: "Coach seats still a little too small. Always bump the person next to me"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Air crew was excellent"
Πλεονεκτήματα: "Delta provided great entertainment options and it felt like endless food and drinks. The seats were also a bit more spacious than usual"
Πλεονεκτήματα: "The staff was efficient and kind"
Μειονεκτήματα: "The plane was late for weather reasons and they overbooked the flight they had to offer $400 for next flight wasn’t until the next morning.. no entertainment system on plane"
Πλεονεκτήματα: "The very personal pilot"
Πλεονεκτήματα: "No issues boarding as a group of 6, including one child. We all had at least a personal item and/or a carry-on to stow. The flight was easy, comfortable, and the free movies were current and definitely helped pass the time."
Μειονεκτήματα: "We were seated right behind the delta comfort+ and saw the special snacks they got. Being teased by that is not a huge deal, just a little disappointed by the regular snack selection, the snack mix was definitely subpar."
Πλεονεκτήματα: "What can I say...I love Delta!"
Πλεονεκτήματα: "Happy with the choices of movies available"
Μειονεκτήματα: "All was good, possibly add healthier food options"
Πλεονεκτήματα: "Still the best great airline"
Πλεονεκτήματα: "Flight schedule and the various flight options with regardss to the number of departure and return flights."
Μειονεκτήματα: "Delta flight crew complacency and the lack of on board options. I flew first class and the food options were very limited. The crew also seem to have the attitude as though the passengers should be automatically understanding and satisfied. This was mostly on the return flight, an all male crew."
Μειονεκτήματα: "Boarding process"
Πλεονεκτήματα: "The flight attendant in Delta Comfort/Main Cabin was very nice and made for an excellent trip. Smooth ride and on time. I like that!"
Μειονεκτήματα: "The person sitting next to me what is not able to fit in their seat, therefore, he filled his seat and half of my seat. I don't think it's fair that I paid for a full seat and only was able to use half of my seat. I was incredibly uncomfortable the entire flight. I was pressed up against the window and against the stranger passenger that I did not know. By the end of the flight, my shirt and my pants are soaked with sweat, it was not my sweat."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "The overall flight was good."
Πλεονεκτήματα: "Very on-time and fast, respectful crew."
Μειονεκτήματα: "The airplane was old and with no entertainment."
Πλεονεκτήματα: "Everything went smoothly"
Μειονεκτήματα: "Not anything"
Πλεονεκτήματα: "First flight"
Μειονεκτήματα: "Too packed"
Μειονεκτήματα: "Even with "Comfort +" the seats are horrible."
Πλεονεκτήματα: "The crew were incredibly friendly. The copilot helped me gate-check my bag before he boarded when the bag didn't fit into the overhead bin."
Μειονεκτήματα: "Aircraft was smelling bad! Hygiene is the key"
Πλεονεκτήματα: "Upgraded to business, plane are clean and roomy"
Μειονεκτήματα: "Had flight delay affecting my connecting flight."
Μειονεκτήματα: "Seat choices that were aisle or window for free"
Πλεονεκτήματα: "Boarding was fast and crew was friendly."
Μειονεκτήματα: "I was extremely uncomfortable sitting in that seat. I injured my tail bone about 4 months ago and I thought it was healed at this point, but those airplane seats made all the pain come back."
Πλεονεκτήματα: "Everything was generally great I don’t have any complaints."
Μειονεκτήματα: "Well it’s nothing you can change I was pleased that the flight took 8 hours instead of 9 but because we were early it was a bit inconvenient that Heathrow had us do a “hard” arrival I think that’s what it was called so instead of a gate we got off on the tarmac."
Πλεονεκτήματα: "I like the Airbus models. They offer a bit more overhead storage & the cabin seems a bit bigger."
Μειονεκτήματα: "Better snack offerings, however I realize it’s a red-eye flight."
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "The crew: very helpful, did their best to correct errors regarding special meals"
Μειονεκτήματα: "Seat assignment. Others, besides myself and my husband, were not seated together, and in our case at opposite side of the plane, but, even though the flight was full, there was no reason for that that I could see (some solo passengers were seated next to a member of a split couple/family)."
Πλεονεκτήματα: "Crew was nice and pleasant."
Μειονεκτήματα: "Free food options were basic (pretzels or a cookie)."
Πλεονεκτήματα: "The flight and crew were very nice"
Πλεονεκτήματα: "I was pleased there was entertainment for a short flight."
Μειονεκτήματα: "My original flight was cancelled and I could only be booked onto one the following day, causing me to miss a good portion of my dear friend's wedding festivities. I am pretty bummed to have paid the amount for a Friday flight only to be able to arrive on Saturday."
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Πλεονεκτήματα: "On time everything"
Μειονεκτήματα: "More refreshments"
Μειονεκτήματα: "Seats could have been better and inflight entertainement missing"
Πλεονεκτήματα: "The crew was friendly and kept us informed of ongoing issues."
Μειονεκτήματα: "There was not enough fuel to make the connection in Charlotte as well as mechanical issues with getting the luggage off the plane resulting in being stuck over night. Also they lost my bag."
Πλεονεκτήματα: "Yes very pleasurable."
Μειονεκτήματα: "Flight was delayed so had to drive to connecting city just to make it home."
Μειονεκτήματα: "Entertainment is becoming too complicated for us old heads. Food, I still resent having to pay for something that is ed to be included in my fare."
Μειονεκτήματα: "It’s an absurd to pay so dearly on airline tickets is not to have a booster snack, and no blanket, that’s very cold!"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Μειονεκτήματα: "5 delays with the flight. Had to Switch to a flight leaving from SFO and pay $60 for an Uber to get to SFO"
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Μειονεκτήματα: "Delays Always delays. Old planes."
Μειονεκτήματα: "The aircraft was tiny and we were delayed"
Πλεονεκτήματα: "Seats were too tight and too close together."
Πλεονεκτήματα: "Son flew alone and everyone was very helpful."
Μειονεκτήματα: "Delay and bumpy landing"
Πλεονεκτήματα: "What you expect from an internal US flight: no food, crowded flight, cramped seats. I have come to expect two things - arrive on time and arrive safely. The good, we arrived safely."
Μειονεκτήματα: "Pulled away from gate and sat on tarmac for over an hour while technical difficulties fixed. We should not have boarded until plane was ready. We arrived over one hour late and just made connecting flight. Our luggage was not so fortunate."
Πλεονεκτήματα: "Smooth in every way."
Πλεονεκτήματα: "Thanks everything was on time. Very nice cre"
Πλεονεκτήματα: "Another typical domestic flight. Nothing special. Pretzels were the only snack."
Μειονεκτήματα: "No entertainment and nowhere to charge electronics."
Μειονεκτήματα: "Why is coffee such an exorbitant request?"
Πλεονεκτήματα: "Crew was great. Food was so so as usual."
Πλεονεκτήματα: "Watch movies, charge your phone, play games, and snack away after meals. Had an excellent flight. I have to say that the crew made the experience very relaxing. Departure and arrival were as stated, maybe a few minutes over, but it is not like JAL can control the weather. Great experience overall!"
Μειονεκτήματα: "It would be nice to get complimentary wifi access, even if it's for a total usage time of 30 minutes, to text/email loved ones about departure and arrival. Still have good access options."
Πλεονεκτήματα: "When we arrived, we found the plane was changed, and our seats were in the middle, and separated. We had paid extra to have window seats.. After speaking to one of the gate attendant ( Arturo ), he went out of his way to accommodate us, and we ended up with great seats. Friendly and accommodating crew! ."
Μειονεκτήματα: "The passport check point was horrendouslyorganized as was boarding in Barcelona. My vegetarian sandwich served for lunch was nothing more than Dry bread, two cucumbers and a piece of iceberg lettuce- just awful."
Μειονεκτήματα: "They lost our baggage and communication was terrible"
Μειονεκτήματα: "Staff was not friendly at all"
Πλεονεκτήματα: "I purchased extra leg room -- very spacious"
Μειονεκτήματα: "Long weather delay -- over three hours."
Μειονεκτήματα: "I ask many AA customer assistance this question no body help me understand. I buy a seat and a 70$ extra for a premium what does this seat offer , what am I paying 70 $ for"
Μειονεκτήματα: "After waiting for the plane to receive some kind of maintenance for hours on end and missing our connecting flight, they finally sent us to another city to catch a different plane to our final destination."
Πλεονεκτήματα: "Crew was good."
Μειονεκτήματα: "The entertainment touch screens are HORRIBLE! It can take up to a minute to get the button you are pushing to respond. It was this way on both AA flights I had (different planes). Also, when the captain or flight attendant chimes in with a message when you are watching a movie, the volume of the announcement is incredibly loud. Last, there was no WiFi available on the plane. It was a 9 hour flight and this is 2016."
Πλεονεκτήματα: "The Denver airport is beautiful"
Μειονεκτήματα: "I will never fly AA again - see below"
Πλεονεκτήματα: "the flight was on time coming and going"
Πλεονεκτήματα: "The Crew found and solved the problem."
Μειονεκτήματα: "My Family and I missed our 5 a.m. flight Tuesday. We then missed one more 6am. Everyone helped my Family and I to get the 8 O'clock flight. Which we did. And had a good trip home. Missing those flight was not made by my Family. But solving that problem was done smoothly. Sharon T."
Πλεονεκτήματα: "comfortable seating"
Μειονεκτήματα: "For the crew members not to speak so loudly in the back while people are sleeping on overnight flights. If the entertainment is going to be through an App on your person devices charging outlets should be available."
Μειονεκτήματα: "Didn't take this flight"
Μειονεκτήματα: "We was waiting for one hours and more in the aircraft for departure on LGA and Dallas"
Πλεονεκτήματα: "Ease of access. Hospitality."
Πλεονεκτήματα: "The flight was shorter than expected"
Μειονεκτήματα: "They don't really explain the safety procedures and the FA's were a bit rude at times."
Πλεονεκτήματα: "Staff was Amazing!"
Μειονεκτήματα: "I thought I'd be flying Lufthansa but I got United. I feel Gypt."
Μειονεκτήματα: "More leg room and more shoulder room."
Μειονεκτήματα: "The flight was not with Lufthansa, that was deception. UA the worst airline as far as I experienced it, delays, poor customer relationships and so on. I have to pay for luggage."
Μειονεκτήματα: "Fruit & cheese tray unavailable"
Πλεονεκτήματα: "Crew was good. Food was ok."
Μειονεκτήματα: "Athens check and security processes caused huge delays resulting in our missing our connection in Toronto and having to spend the night. NONE of the entertainment systems worked on the flight. We were rebooked without an opportunity to make our original flight which was possible. Agent also unkind"
Μειονεκτήματα: "The flight was delayed so I missed my connection, spending 6 hours in the Houston airport"
Πλεονεκτήματα: "Very friendly flight attendant with a great smile"
Πλεονεκτήματα: "Crew was accommodating."
Πλεονεκτήματα: "ANA Chicago to Tokyo was so awesome. Crew is super courteous and polite. Food is good even economy class. Good headphones were already in front of the seats. ANA is the one that you want to fly!"
Μειονεκτήματα: "Entertainment system/wifi did not work, and yet they still charged $8 for directv access; seats not even big enough to pack a sardine; I expected a little more on s transcon flight"
Πλεονεκτήματα: "Straightforward, smooth flight."
Μειονεκτήματα: "One quirk, announced carousel 23 for bags, but no mention of the alphabet A or B. Curious, there should be a way to put the under-seat bag not to deep, up one can stretch legs over it."
Πλεονεκτήματα: "United and American Airlines are subpar at best. I had a poor experience with rude staff and the seats were VERY uncomfortable."
Μειονεκτήματα: "United and American Airlines are subpar at best. I had a poor experience with rude staff and the seats were VERY uncomfortable. Definitely not worth the cost. Especially cause EVERY little thing costs way more. They don’t even offer free carryons. Lame."
Πλεονεκτήματα: "Everything was fine once we got on the plane."
Μειονεκτήματα: "United took our plane and gave it to another delayed flight, meaning they delayed us by over 4 hours. Didn’t take off until 12:30 am when we were supposed to have taken off at 7:55 pm."
Πλεονεκτήματα: "The seats were comfortable with adequate cushioning."
Μειονεκτήματα: "The drinks served in plastic cups were tiny."
Πλεονεκτήματα: "The crew were attentive and helpful."
Μειονεκτήματα: "Small and cramped seats."
Πλεονεκτήματα: "Great experience from A-Z!!"
Πλεονεκτήματα: "Efficient crew. It"
Μειονεκτήματα: "It was good overall."
Μειονεκτήματα: "3 hour delay from washington to munich..missed my connecting flight and was booked on my flight to athens 12 hours later!!!!!"
Πλεονεκτήματα: "See above"
Μειονεκτήματα: "See above"
Μειονεκτήματα: "Took forever to get off the plane because there was some problem with the baggage that was holding up all the planes. Not the airline’s fault, rather the airport."
Μειονεκτήματα: "Everything, but mostly the fact that with absolutely zero warning they wouldn't allow my wife to carry on her roller bag.because we purchased economy tickets. Forced us to check the bag and pay for it. Almost missed our flight. Plus the staff was super rude and acted like they were doing us some grand favor."
Πλεονεκτήματα: "Complimentary movies offered due to delays"
Μειονεκτήματα: "Check in system failure caused significant delays"
Πλεονεκτήματα: "Courteous crew and staff, no problems"
Μειονεκτήματα: "Warm while on the ground. Otherwise comfortable"
Μειονεκτήματα: "Cancelled flight, then delayed."
Πλεονεκτήματα: "I usually don't fly with unites but based on there standard services I can see why. They are on the equivalent of spirit but more expensive."
Μειονεκτήματα: "1 hour delay at the gate in the plane before we left Chicago, then when we arrived in San Francisco 1 hour on the tarmac waiting for our gate to open.."
Μειονεκτήματα: "The pilot's landing was way too fast. I was sure that the plane would come to a stop in Hwy 280 at the end of the Asheville runway. That plane probably needed a major brake job after that landing. We ended up at the absolute very end of the runway!"
Πλεονεκτήματα: "The time getting there on time or early"
Πλεονεκτήματα: "Good flight"
Μειονεκτήματα: "Too tight to sit in seat"
Πλεονεκτήματα: "Everyone was so very helpful."
Πλεονεκτήματα: "the large Wide body plan"
Πλεονεκτήματα: "Quick and easy. Nice crew."
Πλεονεκτήματα: "Trip too short for anything"
Πλεονεκτήματα: "Everything was great!"
Μειονεκτήματα: "I fly out of Halifax once a week and the flight has let 4 hours late two weeks in a row with out compensation. I missed my connection flight and was forced to sleep in airport. Never again Delta all the way."
Πλεονεκτήματα: "Not much"
Μειονεκτήματα: "Rushed to board earlier than scheduled time, only to sit on tarmac for extended period. Plane is decrepit, so old the airline is painting plastic parts to spruce it up. It even still has ash trays..... seriously how many decades ago was smoking banned on flights....?!?"
Πλεονεκτήματα: "It was comfortable"
Μειονεκτήματα: "lots of turbulence but that happens"
Πλεονεκτήματα: "Nothing about United today."
Μειονεκτήματα: "We were three minutes late checking in for our flight and denied access to the flight. We were literally standing in line waiting behind the person being waited on...without much discussion or any inkling of a care the counter person offered a later flight that would not allow us to make our connecting flight. When we explained the situation still no cares. We cancelled out flight and bought tickets on American Airlines."
Πλεονεκτήματα: "On time and smooth flight"
Μειονεκτήματα: "Seemed like a newer plane that had a lot less leg room than my previous flight. I'm pretty short and I was uncomfortable."
Μειονεκτήματα: "On recent travels with Iceland Air or Delta I have been able to choose a vegan meal option for long flights. It would be great if that was possible with Lufthansa as well, instead I left the plane quite hungry."
Μειονεκτήματα: "Delayed for a latch for 10min then 10 more then 30 in reality was around 1:30 plus when we finally bored the plane we got delayed again because they had to spray the aircraft because of the snow supposedly 5 minutes it took 25 My overall opinion about united airlines is: Never again Bad customer service"
Μειονεκτήματα: "Got delayed and flights cancelled with very little information or assistance from united to help solve the problem. Finally transferred to American Airlines and had a much better experience"
Πλεονεκτήματα: "Economy class had a lot of room."
Μειονεκτήματα: "Nothing in particular."
Πλεονεκτήματα: "The flight was very delayed into Newark due to weather, but the service and updates were good."
Μειονεκτήματα: "Fly was late. Luggage delivery was slow."
Πλεονεκτήματα: "One quick flight. On time and arrived early."
Μειονεκτήματα: "Seating is tight."
Μειονεκτήματα: "On a redeye, comfort is imperative. The seats only reclined 10 degrees, if that, and the seat pockets were a thin mesh strip 10" across, rendering them completely useless."
Μειονεκτήματα: "I paid for the internet access and it says all flight, but that's not true, it doesn't cover the whole flight."
Πλεονεκτήματα: "Made us comfortable with pillow and blanket. TV screens to watch"
Μειονεκτήματα: "The plane was too late"