Πλεονεκτήματα: "10/10 would recommend.."
Μειονεκτήματα: "Nada, I slept through this leg and the staff let me be."
Μειονεκτήματα: "Seat could have been more comfortable but the leg room was good"
Μειονεκτήματα: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""
Μειονεκτήματα: "No entertainment. Food was bad."
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "Flight was a bit delayed"
Μειονεκτήματα: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."
Πλεονεκτήματα: "The crew was excellent, very good food, good entertainment"
Μειονεκτήματα: "The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!"
Μειονεκτήματα: "The connection time was too long"
Πλεονεκτήματα: "Awesome business class seat, or rather throne"
Μειονεκτήματα: "Limited selection of movies"
Μειονεκτήματα: "Difficult if not impossible to sleep in coach"
Πλεονεκτήματα: "Customer service excellent even though I was in the economic class they made me feel first class!"
Πλεονεκτήματα: "All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food."
Μειονεκτήματα: "Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here."
Πλεονεκτήματα: "A very pleasant and efficient experience. The gate personnel were very helpful with a boarding pass snafu. We decided to check a bag, and the automated option saved us a lot of time and was very easy."
Πλεονεκτήματα: "The booking to a new flight was seamless."
Μειονεκτήματα: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."
Πλεονεκτήματα: "The breakfast quiche was a pleasant surprise. Crew was very welcoming and professional."
Μειονεκτήματα: "I was surprised to be charged for 1 piece of checked baggage. I was never informed I would be required to pay for 1 piece of checked baggage. I would have paid ahead of time, had I known. I tried to check-in online but was denied access to my ticket because Swiss Air thought I might be a robot. I kept following instructions for positive access but after about 10 attempts I quit. Very irritating!"
Πλεονεκτήματα: "Nice breakfast treat and chocolate is always appreciated"
Μειονεκτήματα: "Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find."
Πλεονεκτήματα: "Flight was fine"
Μειονεκτήματα: "Check in at Nuremberg terrible"
Πλεονεκτήματα: "flight left on time as schedule and the flight staff was absolutely courteous."
Μειονεκτήματα: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Service was perfect Food was incredible Movies and entertainment high level"
Πλεονεκτήματα: "General attitude of staff"
Μειονεκτήματα: "Seats and handling of luggage"
Μειονεκτήματα: "space at my feet"
Πλεονεκτήματα: "Crew was attentive and friendly"
Μειονεκτήματα: "Very disorganized boarding."
Μειονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "Courteous, welcoming crew. All good"
Μειονεκτήματα: "No entertainment"
Μειονεκτήματα: "No seat entertainment."
Πλεονεκτήματα: "Loved my experience with Swiss airlines. Comfortable and pleasant flight."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Seats just as small as US carriers, but in better shape, cleaner, less ratty overall. I also like that Swiss Air doesn't fuss with boarding everyone in 8 different classes. First class through one door and everyone else through the other, nice and easy."
Πλεονεκτήματα: "The punctuality."
Μειονεκτήματα: "The food was not up to the mark."
Πλεονεκτήματα: "The crew was very nice and professional lucky it was a short flight"
Μειονεκτήματα: "The quality of the flight is cheap"
Πλεονεκτήματα: "The chocolate"
Μειονεκτήματα: "No outlet for charging electronics. No free checked luggage. My carry on (of usual size) was deemed a bit too big so I was forced to check it in."
Πλεονεκτήματα: "The Israeli crew on El Al were very polite and tried to help."
Μειονεκτήματα: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
Πλεονεκτήματα: "It's such a short flight that to me the experience is pretty insignificant. I liked that it was on time and the rest was very average for what I expected in a 45 minutes flight"
Μειονεκτήματα: "I would have loved a video"
Πλεονεκτήματα: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."
Πλεονεκτήματα: "Croissants and chocolate on an early morning flight"
Πλεονεκτήματα: "Boarding was on time. Staff very courteous. No complaints at all"
Πλεονεκτήματα: "Flight was good and comfortable"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "This aircraft should be retired long time ago"
Μειονεκτήματα: "Should be clear whether meals contain nuts."
Πλεονεκτήματα: "Service, food was excellent. They went above and beyond."
Μειονεκτήματα: "Hard to say.. Comfort of economy section."
Πλεονεκτήματα: "Very clean"
Μειονεκτήματα: "The crew was very short fused and rude to many of the passengers. I was surprised to see how they were talking to so many people I was feeling uncomfortable to even ask for a cup of water."
Πλεονεκτήματα: "The service and hospitality"
Πλεονεκτήματα: "Good service, efficient, professional"
Μειονεκτήματα: "Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!"
Πλεονεκτήματα: "The staff at Delta are always friendly and helpful and they were able to squeeze me onto a very full flight."
Μειονεκτήματα: "The main economy seats were far too narrow."
Μειονεκτήματα: "Broken monitor and seat"
Πλεονεκτήματα: "I always have a consistently good experience on Delta. Everything was great."
Μειονεκτήματα: "We were seated near the back of the airplane. The heater came on midway of the flight, by the time we landed, it was difficult to breathe because it was so hot. The flight attendant all relocated from the back of aircraft to the front aircraft where it was cooler, I assume. I was worried for my son."
Πλεονεκτήματα: "The crew is nice"
Μειονεκτήματα: "Boarding was horrible."
Μειονεκτήματα: "It felt like the flight attendant had a long day. Chairs weren't super comfortable."
Πλεονεκτήματα: "Everything ok. I was hoping to buy food but glad to see almonds as one of the free snacks. Delta seems to be upping its game a bit lately."
Μειονεκτήματα: "No US carrier seems able to master smooth boarding without standing waits."
Μειονεκτήματα: "Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags."
Μειονεκτήματα: "1.5 hour delay...no reason given!"
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Μειονεκτήματα: "Flight was delayed and completely packed so our family could not get seats together"
Πλεονεκτήματα: "Love the fact that the head rests move to support your head better."
Μειονεκτήματα: "Better accommodation for handicap passengers."
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Πλεονεκτήματα: "Crew was friendly, helpful and provided comfort"
Μειονεκτήματα: "No meal option and my video screen volume did not work"
Μειονεκτήματα: "Bigger personal space"
Πλεονεκτήματα: "great crew!"
Μειονεκτήματα: "luggage. what a nightmare. I waited 30min for my luggage (after a delayed flight) only to be told by a fellow PASSENGER that some of our luggage was directed to a FRONTIER CAROUSEL. I then had to wait by that carousel till I found it. so much for "bags in 20min guaranteed""
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "The food"
Μειονεκτήματα: "Boarding at JFK.Always messy"
Πλεονεκτήματα: "Boarding was quick"
Μειονεκτήματα: "No entertainment, plane was small"
Πλεονεκτήματα: "Early and middle seat was open!"
Μειονεκτήματα: "Coffee tasted like fish. :("
Πλεονεκτήματα: "Delta cramps people into these planes and forces you to put your bags under a seat because they stuff at the overhead spaces. They nickel and dime you for every single thing. There was even one person I saw who had to pay for his headphones to listen to the onboard entertainment. I think Delta should quit being so cheap with the profits they make and give it back to your flying customers. It borders on gouging."
Μειονεκτήματα: "Delta cramps people into these planes and forces you to put your bags under a seat because they stuff at the overhead spaces. They nickel and dime you for every single thing. There was even one person I saw who had to pay for his headphones to listen to the onboard entertainment. I think Delta should quit being so cheap with the profits they make and give it back to your flying customers. It borders on gouging."
Πλεονεκτήματα: "JFK to Denver the flight Attendants were once again great. Lots of entertainment choices again. The usual rough air coming into DIA."
Μειονεκτήματα: "From JFK to Denver the seats were to close for leg room by an inch or two. The temperature was hot most of the flight."
Πλεονεκτήματα: "Love the built in tv’s with free entertainment."
Μειονεκτήματα: "The plane got delayed on the runway and the shut the engines off so the plane got super hot, but even after we got up in the air it never cooled down. Normally I’m freezing on flights, but I just sat sweating this whole flight. It was terrible."
Μειονεκτήματα: "I was first in line for a 1st class upgrade. They didn’t upgrade me but when I got on the plane, the flight attendant randomly asked someone if they wanted to move to 1st class because of an open sest"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Very good flight. Nice staff, modern and clean plane."
Πλεονεκτήματα: "In a pinch they were able t"
Πλεονεκτήματα: "Everything was perfect !! Staff friendly"
Πλεονεκτήματα: "Great in every way"
Πλεονεκτήματα: "Excellent piloting and cabin crew."
Μειονεκτήματα: "Check in lines were crazy long"
Πλεονεκτήματα: "really helpful and friendly service and nice seats."
Πλεονεκτήματα: "Friendly cabin crew"
Μειονεκτήματα: "I don't like that I already completed this survey several days ago and have been receiving reminders to do so. I guess you don't have a good system in place for knowing who has and has not completed your surveys. That's too bad."
Πλεονεκτήματα: "The boarding process in Atlanta was as smooth as could be expected given that it was a full flight. I appreciated the gate announcer's suggestions to everyone about how to ease the overhead baggage crunch."
Μειονεκτήματα: "Economy is very tight quarters."
Πλεονεκτήματα: "Crew was all very nice"
Μειονεκτήματα: "Flying is always uncomfortable"
Πλεονεκτήματα: "everything was very nice"
Μειονεκτήματα: "Excellent service excellent pilot"
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "Free in flight entertainment"
Μειονεκτήματα: "One of my bags went to Santa Fe"
Μειονεκτήματα: "long wait and delayed flight"
Πλεονεκτήματα: "Attendants and entertainment"
Μειονεκτήματα: "Delays for no explained reason"
Πλεονεκτήματα: "Getting to ATL"
Μειονεκτήματα: "We boarded, they closed the door, told us to turn our phones off, acted like we were leaving, then informed us we had an hour delay. The flight attendants remarked that they couldn't hold us hostage and could get off if we want. The whole thing wasn't done properly."
Πλεονεκτήματα: "Very professional and caring."
Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "Food and entertainment was great."
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Μειονεκτήματα: "The flight was delayed by 4 hours but Turkish airlines inisisted that I had to be at the airport and checked in at the scheduled time and then wait at the airport for that whole time."
Πλεονεκτήματα: "Seats extremely tight."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Ground & air crew was very cooperative & nice"
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Same as my Los Angeles flight, my Athens flight and my Beirut flight Extremely pleasant"
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "The quality of their team"
Πλεονεκτήματα: "Great entertainment"
Μειονεκτήματα: "Not a lot of legs space"
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Μειονεκτήματα: "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Μειονεκτήματα: "I'm very upset with the airline ... I filed a claim money back through the policy ... I do not presented to outbound flight because I had lost my passport ... However, buy another ticket of plane in the same airline and when I wanted to take my return ticket was told it was canceled and I had to buy another ticket plane ... very bad."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Crew was very attentive and respectful"
Μειονεκτήματα: "I asked to be upgraded to the first class since I wasn't feeling well. There were many vacant seats and I was willing to pay the difference but I did not given any response other than they couldn't do it while boarding."
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Πλεονεκτήματα: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Μειονεκτήματα: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"
Πλεονεκτήματα: "The service is amazing Food is great"
Μειονεκτήματα: "Boarding was interesting"
Πλεονεκτήματα: "The crew. The movies."
Μειονεκτήματα: "The cramped seating. Unable to have any ventilation on window seat. Some food not good."
Πλεονεκτήματα: "Good food great passenger service."
Μειονεκτήματα: "Disruptive child in seat in front of me"
Μειονεκτήματα: "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"
Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "The plane size & comfort was excellent. The staff were very friendly"
Μειονεκτήματα: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Πλεονεκτήματα: "Impressive service... amazing crew, very friendly and professional"
Πλεονεκτήματα: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Πλεονεκτήματα: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Μειονεκτήματα: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Μειονεκτήματα: "Everything was good"
Μειονεκτήματα: "KLM crew exceed our expectations"
Πλεονεκτήματα: "Comfortable seat, great crew."
Μειονεκτήματα: "Flight delayed, no USB port and no entertainment"
Πλεονεκτήματα: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Μειονεκτήματα: "Food quality was not so good."
Μειονεκτήματα: "Too hot inside the aircraft"
Πλεονεκτήματα: "No delay and nice staff"
Πλεονεκτήματα: "Nice staff and no delay"
Μειονεκτήματα: "Instead of crisps maybe a bit of cheese or crackers"
Πλεονεκτήματα: "Seat comfortable"
Μειονεκτήματα: "Flight was delayed and overhead bin space was very small"
Πλεονεκτήματα: "Everything was smooth and effortless."
Μειονεκτήματα: "Can’t think of anything."
Μειονεκτήματα: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Πλεονεκτήματα: "Food, entertainment and crew was exceptionally friendly."
Μειονεκτήματα: "Seats not great for such a long flight."
Πλεονεκτήματα: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"
Πλεονεκτήματα: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Πλεονεκτήματα: "Food provided, staff kind"
Μειονεκτήματα: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Πλεονεκτήματα: "Friendly and efficient crew. Flights were on time if not even early."
Πλεονεκτήματα: "Smooth flight."
Μειονεκτήματα: "Seat a little cramped."
Πλεονεκτήματα: "Nice people and good service"
Μειονεκτήματα: "Not much"
Μειονεκτήματα: "old screens and entertainment system leg room to small"
Πλεονεκτήματα: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Πλεονεκτήματα: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Μειονεκτήματα: "Nothing to say"
Πλεονεκτήματα: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Μειονεκτήματα: "Can't think of anything."
Πλεονεκτήματα: "Nice crew; clean plane; decent dinner"
Μειονεκτήματα: "No entertainment system; insufficient knee space"
Πλεονεκτήματα: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Μειονεκτήματα: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Μειονεκτήματα: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Πλεονεκτήματα: "Airlines issue"
Μειονεκτήματα: "Profiling certain customers"
Πλεονεκτήματα: "Thankful for coffee being served without charge. Not all airlines do that."
Πλεονεκτήματα: "Good multi media access and content"
Πλεονεκτήματα: "Comfort economy well worth the extra."
Μειονεκτήματα: "old plane, tight and uncomfortable"
Μειονεκτήματα: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Μειονεκτήματα: "OLD plane without comfort or entertainment"
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Πλεονεκτήματα: "Easy airport business"
Πλεονεκτήματα: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Μειονεκτήματα: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Πλεονεκτήματα: "The cabin crew were fantastic and funny"
Μειονεκτήματα: "Tiny seats"
Πλεονεκτήματα: "Night flight so no entertainment allowed sleeping"
Μειονεκτήματα: "Kosher food could be improved"
Πλεονεκτήματα: "Friendliest economy class service I've ever encountered."
Πλεονεκτήματα: "Very good flight, excellent service and good food."
Πλεονεκτήματα: "Good flight, we got a nice snack despite it being a short flight, the staff was great."
Πλεονεκτήματα: "Left and arrived on time. Crew very efficient. Smooth flight."
Μειονεκτήματα: "Everything was great!"
Μειονεκτήματα: "The airplane crew was rude. They could have been more nicer regarding food. My mother is diabetic and I asked the lady to get her a small sandwich or something so she can take her meds and plus her sugar levels where getting low. And the lady on her side was really rude and said NO."
Πλεονεκτήματα: "Seating room, food, and service"
Μειονεκτήματα: "The plan was old and dirty, old magazines and gum wrappers in my seat, stained carpet.The ride was quite bumpy."
Πλεονεκτήματα: "The flight attendants were very patient and attentive, the vegetarian meal was probably the best I’ve ever had on a flight. The plane was a little older so there was a (relatively) comfortable amount of seat room."
Μειονεκτήματα: "Some entertainment option would be nice, but it was a European flight under 3 hours, so not much was expected."
Πλεονεκτήματα: "The crew was nice and the food was good."
Μειονεκτήματα: "More entertainment options"
Πλεονεκτήματα: "On time travel. Check In Staff were kind and engaging."
Μειονεκτήματα: "On flight staff were minimally attentive. Food was mediocre."
Μειονεκτήματα: "From Helsinki to Stockholm I missed my flight because we boarded late. Once in Stockholm I had to take two different planes for my destination and in result loosing time"
Πλεονεκτήματα: "Loved the service. Nice small plane. Very easy boarding. This is a quick inter-city flight. The plane is small and agile. It did some pretty nimble turns and sharp banking that might be a little too exciting for some."
Πλεονεκτήματα: "SAS generally has better planes and more space than most airlines especially in economy class. Seats were comfortable, not too tight. Food was good. Most SAS planes are really nice and new. On this flight they had a problem and had to use one of their older planes. It was still pretty nice, but the entertainment system on the older plane was a little dated."
Μειονεκτήματα: "Used backup plane. It had an older entertainment system."
Μειονεκτήματα: "I don’t like how the food on premium economy is packed in a cubic box that is really messy to eat from which the small plastic cutlery. Food quality is good, but feels like being an animal being fed from a bucket."
Πλεονεκτήματα: "Guess what, we took off and arrived on time!"
Μειονεκτήματα: "Attitude of staff, cleanliness of cabin, actual cod fish (not tilapia/suay) etc. For dinner. Good Swedish scotch too"
Πλεονεκτήματα: "Boarding was smooth, luggage came out quickly."
Μειονεκτήματα: "No entertainment, only coffee and tea served."
Πλεονεκτήματα: "Crew was friendly and professsional. Breakfast was good , as well as the selection of movies."
Μειονεκτήματα: "Apparently SAS is not part of the TSA network, so I was unable to use my Global Entry membership to get TSA Pre-Check. Non-alcoholic beverage service was meager (one beverage only)."
Μειονεκτήματα: "Handling of delay: - Massive delays and time wasted with individual case handling at the transfer centre in CPH when a more efficient group/bulk handling of passengers on the same flight with similar cases would make more sense. Handling of baggage during the delay. Un-necessary additional delays with baggage handling due to poor management."
Πλεονεκτήματα: "The food."
Μειονεκτήματα: "The seat are so narrow"
Μειονεκτήματα: "The flight from EWR to Oslo was delayed by over 2 hours which meant I would miss my next connection... and I understand that happens sometimes. But, it was after hours on the airline number phone number and the fly.com customer service could not help with finding an alternate connection from Oslo to FRA. It was frustrating to then have to wait at Oslo airport for another 4 hours before the new connecting flight."
Πλεονεκτήματα: "No comment since very short flight."
Μειονεκτήματα: "My husband was unable to check in on line. SAS when contacted by phone which was difficult to do because it is hard to locate their number had no explanation other than maybe due to security. We missed a tour due to the time spent (unsuccessfully) trying to solve this problem."
Πλεονεκτήματα: "Nice staff, comfortable."
Μειονεκτήματα: "Not sure why they only have like 20 movies, most of which are not good. Delta has hundreds of movies to choose from. Old and new. When entertainment is included in the high price of these long haul trips, it helps to have a semi-decent selection."
Πλεονεκτήματα: "Great flight, friendly crew, good food, entertainment was ok"
Μειονεκτήματα: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"
Πλεονεκτήματα: "Comfortable seats in economy..... SAS did wait for us to board the plane (allowed us to make the final connection Copenhagen to DC), Thanks,,,,,"
Μειονεκτήματα: "Our bags did not make the connection. Lost a camera with vacation photos (Canon - Elph - black color with a card full of vacation photos.) Sad.... :-("
Πλεονεκτήματα: "I liked that boarding and take off went smoothly. The cabin crew was extremely nice and always was there when you need something!"
Μειονεκτήματα: "There was no snack served."
Πλεονεκτήματα: "Comfortable flight."
Μειονεκτήματα: "Only one meal option ( with meat). Alcoholic beverage not included."
Πλεονεκτήματα: "Good boarding, crew nice and professional, lots of entertainment choices, plenty of bathrooms. Overall a very good flight."
Μειονεκτήματα: "No opportunity to rest on flight back home and wine a bit expensive for a European flight."
Μειονεκτήματα: "They should really let you know ahead of time that certain seats (like the ones in front of the emergency exit--not at the emergency exit) dont recline. The passenger in front of me reclined her chair all the way back and seeing as I couldnt recline my seat I had very little space and found the three hour flight extremely unpleasant."
Πλεονεκτήματα: "Food, staff and video access was excellent."
Μειονεκτήματα: "The seating was very uncomfortable and cramped!!"
Πλεονεκτήματα: "The flight crew was courteous and professional. The seats were comfortable."
Μειονεκτήματα: "The flight came in a little late. However, the plane was nice."
Πλεονεκτήματα: "A female pilot! Nice crew. Clean bathroom."
Μειονεκτήματα: "No complimentary peanuts or cookies! Paying for soda or juice. Very tight legroom. Window wouldn't close."
Πλεονεκτήματα: "Pleased with everything."
Μειονεκτήματα: "Crew was rude. The bathrooms became disgusting halfway thru the foight w no toilet paper. For 6 hours we were down to one bathroom in coach. Unacceptable. My daughter never got her final meal and the flight attendant was rude when I asked her about it and never returned w food. Never fly SAS"
Πλεονεκτήματα: "The flight was comfortable and the onboard crew were very nice."
Μειονεκτήματα: "Since the flight was delayed taking off, the layover in Stockholm was very short. The airline did nothing to rush those of us through or contact our connecting SAS flights, and a few of us missed our connections by just a few minutes because of it. SAS did provide alternate tickets for me, but I arrived at my destination several hours late and the whole situation could have been avoided pretty easily."
Μειονεκτήματα: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."
Πλεονεκτήματα: "I am pleased we landed."
Μειονεκτήματα: "entertainment system did not function properly. when it did, movie selection was terrible. very mediocre flight experience by mediocre, government funded airline that doesn't really need to compete for business."
Πλεονεκτήματα: "Timely or even earlier arrival. Generally, very good experience"
Μειονεκτήματα: "Mostly junk food"
Πλεονεκτήματα: "I was offered pizza and promised to get my money back as I would¨t reach my destination anyway. Still waiting for my enquiry about money,"
Μειονεκτήματα: "The plane is very old and I¨ve been expecting this to happen. I wish they could set in a modern plane on this distance as the train also don¨t offer a proper connection."
Πλεονεκτήματα: "Flight attendant was friendly, tea or coffee offer."
Μειονεκτήματα: "How much really does it cost to offer a juice when the people are travelling at 7 am?"
Πλεονεκτήματα: "The flight from Newark to Stockholm was late, so I was late for the flight to Vilnius,had to recheck-in and wait for 6 hours."
Πλεονεκτήματα: "It was a pleasant flight with friendly service. Boarding was smooth and efficient."
Μειονεκτήματα: "Food choices and limited entertainment. I know that SAS need to remain competitive, but strict limits in drinks seems a bit cheap."
Πλεονεκτήματα: "My flight was more pleasant from Stockholm to Chicago because I was able to purchase an upgrade to Plus."
Πλεονεκτήματα: "The seats were comfortable. Two meals offered for the 10.5 hour nontstop flight between San Francisco and Copenhagen."
Μειονεκτήματα: "A little more leg room. Ability to change seat once reservation made online. The SAS website does not show your seat relative to entire place seat availability. Would have liked 24 hour customer service by phone option. They are actually closed for phone calls at night."
Μειονεκτήματα: "For an international flight, only the first non-alcoholic drink is included for free. Let's say, if you want 2 orange juices, you have to pay for the second. Alcohol, of course, is not free under their system. Snacks? Forget about it."
Πλεονεκτήματα: "The extra leg room I paid for."
Μειονεκτήματα: "The cost to change my flight"
Πλεονεκτήματα: "Slept great."
Μειονεκτήματα: "Woke up."
Πλεονεκτήματα: "everything except"
Πλεονεκτήματα: "We were very impressed by the customer service and how comfortable our flight was. I will definitely fly with SAS again."
Πλεονεκτήματα: "Shorter than usual flight, captain made the flight in 1 hour 15 minutes!"
Μειονεκτήματα: "Flight delay of over two hours No snacks and drinks limited because of limited supply on board replacement plane"
Πλεονεκτήματα: "Crew was super sweet!"
Μειονεκτήματα: "no food very cramped small seats plain full to capacity"
Μειονεκτήματα: "We bought tickets on priceline, Zurich to Oslo, paid $150 more for the shorter flight (by 1 1/2 hours), didn't realise the cost did not include luggage ($140 for 2 bags!), boarded late, only served water, coffee and tea, all other beverages were for a fee, landed late, bags were delayed by 30 minutes and soaked with water from the rain, some clothes inside were wet, overall poor experience, airline needs to polish their services and stop the 'nickel and dime" approach."