Πλεονεκτήματα: "Boarding, departure and arrival were on time"
Μειονεκτήματα: "Lots of bags had to be checked from the passengers already on the plane. Wifi kept going during the super bowl so we couldn’t watch everything."
Μειονεκτήματα: "Good trip"
Πλεονεκτήματα: "Seats felt thin"
Πλεονεκτήματα: "The crew was very polite and helpful as the flight attendant was still new."
Μειονεκτήματα: "It was FREEZING on the plane."
Μειονεκτήματα: "Boarded too many people and there key bridge filled up. Also, on a night flight just skip the credit card ad and let me get to sleep"
Πλεονεκτήματα: "They crew was extremely attentive."
Μειονεκτήματα: "No tv screens and internet was shoddy."
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "The crew: very helpful, did their best to correct errors regarding special meals"
Μειονεκτήματα: "Seat assignment. Others, besides myself and my husband, were not seated together, and in our case at opposite side of the plane, but, even though the flight was full, there was no reason for that that I could see (some solo passengers were seated next to a member of a split couple/family)."
Πλεονεκτήματα: "The flight and crew were very nice"
Μειονεκτήματα: "Another American Airlines delay"
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Μειονεκτήματα: "We stay stuck in PVR"
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Πλεονεκτήματα: "Free movies on the included display and electric outlets are top notch."
Μειονεκτήματα: "I wish they would offer food service more in the middle as we just ate before boarding."
Μειονεκτήματα: "British Airways is impossible to get in touch with! We had a 2 hour delays so I missed the connection from London to Edinburgh and now I can’t get ahold of an agent to inquire for standby. So instead I get to wait 9 hours for the next flight out."
Πλεονεκτήματα: "Wonderful selection of movies"
Πλεονεκτήματα: "Very good value for money. Excellent Business class with all the expected amenities. Friendly crew. Good (for airline norms) food. Plenty of entertainment options."
Πλεονεκτήματα: "Flight was on time, arrived just a few minutes late, and newer aircraft."
Μειονεκτήματα: "Seat didn’t redline, food was marginal, flight attendants just did their job, nothing to write home about. It stands to reason: economy seat, economy food, economy entertainment, economy sleep, economy experience."
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "American booted me out of First Class despite having upgraded me two days prior."
Μειονεκτήματα: "Mobile boarding passes did not work and required us to go back to the service counter and print the tickets. Luckily we had time but this was a hassle given we were traveling with our 3 year old. The woman at the service desk quickly helped us print the passes but stated the mobile boarding passes tended to not scan. They should have told us to print the passes the first time we were at the counter if they knew the mobile passes tend to not work."
Πλεονεκτήματα: "I enjoyed the on-air entertainment."
Μειονεκτήματα: "My seat was in the back of the airplane, and I was in the middle seat."
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Πλεονεκτήματα: "Good communication from the captain"
Μειονεκτήματα: "The delays"
Μειονεκτήματα: "I didn’t like the fact I had to wait 5 and a half hours in the airport and not being compensated by the airline, who for some reason penalize anyone of their passagers if they are late or want to change a flight. I was also late for a meeting"
Πλεονεκτήματα: "Great crew. Boarding was easy."
Μειονεκτήματα: "No snack options. No individual screens on an international flight!"
Πλεονεκτήματα: "It’s a jet"
Μειονεκτήματα: "Boarding terrible at DCA, seats cramped"
Πλεονεκτήματα: "They alerted me to problems with our flight and we switched to an earlier flight. No problems with new flight. Good service."
Πλεονεκτήματα: "Given our delay, our lovely stewardesses made me feel super calm and comforable."
Μειονεκτήματα: "Completely out of the crews control but we were stopped mid takeoff due to the cold weather and macchanical issues. I completely understand better safe than sorry but it was just very jarring having to be stopped mid takeoff rather than just triple checking while we were still on the ground."
Μειονεκτήματα: "I purchased a flight two weeks ago to depart at 11am from lax I checked in at 10:30 where they told me It was too late for me to check in they gave me another flight departing at 4pm (free of charge) weird right? Very disappointed since I always fly and check in 30 minutes before. I didn’t have any luggage with me either I do not think it’s fair and I will not be flying American Airlines/Alaskan airlines ever again."
Πλεονεκτήματα: "Another typical domestic flight. Nothing special. Pretzels were the only snack."
Μειονεκτήματα: "No entertainment and nowhere to charge electronics."
Μειονεκτήματα: "Not much leg room, seats are narrow."
Πλεονεκτήματα: "On time departure and arrival - friendly crew"
Μειονεκτήματα: "No own movie screen."
Μειονεκτήματα: "BA redirected online check in to AA and seats were available early, not 24 hrs before flight, what is different seat policy from BA. I didn't know that and I was late to find 2 seats besides for me and my family member."
Μειονεκτήματα: "No screens in each seat."
Μειονεκτήματα: "Either Webjet or BritishAir failed to notify our party in advance to allow a reasonable accommodation of our fully paid requirements."
Πλεονεκτήματα: "The gate agent was having a bad night because she did not get a break. I am platinum pro and would not upgrade me because she said I was not on the list but she put 2 people in first who were not even advantage members"
Πλεονεκτήματα: "The spaciousness of the economy cabin. Arriving early at destination!"
Μειονεκτήματα: "Food could be improved upon."
Μειονεκτήματα: "Baggage was damaged, which required a claim to be submitted. Company policy requires me to take the damaged baggage home, empty it, and return it to the airport. The airport is 1-1/2 hours from my house. They inconvenience me by handling my baggage like an ape and then continue to inconvenience me by requiring me to go way out of my way to get it repaired. American Airlines apparently does not understand what customer service means."
Πλεονεκτήματα: "I flew Tokyo to Vegas and the entertainment was great."
Μειονεκτήματα: "They cancelled my flight vis lax and put me on a flight vis Dallas. That added about 7 hours to my journey. Then they sit on the tarmac for 50 minutes doing nothing on both of the two flights."
Πλεονεκτήματα: "The estimated time for both my flight was over an hr, but we arrived in on my first flight at 45mins and my second flight 30mins."
Πλεονεκτήματα: "flying alone I had lots of room"
Πλεονεκτήματα: "Nice crew,very efficient."
Πλεονεκτήματα: "I was lucky to get an upgrade to business class. It was fantastic, of course, as business class should be. Great crew, great space."
Μειονεκτήματα: "Limited selection of movies. Or maybe I'm just old and grumpy and not interested in dozens of superhero movies!"
Πλεονεκτήματα: "Great customer service from the ticketing agents, gate agents, flight attendants and pilots!"
Πλεονεκτήματα: "The passengers"
Μειονεκτήματα: "A/c was broken"
Πλεονεκτήματα: "It was great."
Μειονεκτήματα: "Everything was good."
Μειονεκτήματα: "seats were very uncomfortable"
Μειονεκτήματα: "My second (of three) flights was late. United texted me that my next gate was a “2 minute walk” from my arrival gate. Instead, it was a 15 minute walk plus a shuttle bus away. The gate didn’t change, the info was just wrong. Fortunately, my third flight was delayed about 30 minutes. But this also was not communicated in the United text until late."
Πλεονεκτήματα: "The flight attendants were super nice and very responsive"
Μειονεκτήματα: "The food was not that good"
Πλεονεκτήματα: "Crew was good. Food was ok."
Μειονεκτήματα: "Athens check and security processes caused huge delays resulting in our missing our connection in Toronto and having to spend the night. NONE of the entertainment systems worked on the flight. We were rebooked without an opportunity to make our original flight which was possible. Agent also unkind"
Πλεονεκτήματα: "Fast and easy"
Μειονεκτήματα: "Entertainment and bigger seating"
Πλεονεκτήματα: "The crew were very nice and professional."
Πλεονεκτήματα: "Quick boarding and on time take off"
Μειονεκτήματα: "The new fare basic coach doesnt allow carry ons even for money! I had to check my carry on for $30, unlocked with all my medication and valuables. I had NO idea I couldn't take a small carry on. That's insane. Worse than Spirit, which is not saying much. At least you can pay for a carry on with Spirit. They forced me to check my unlocked bag. United used to be one of my favorites. Its lower than Spirit now. Beware!"
Πλεονεκτήματα: "Very nice crew"
Μειονεκτήματα: "Endless delays on top of delays."
Μειονεκτήματα: "Food was horrible. Then for 2 of the 3 meals they missed even serving some rows entrees."
Μειονεκτήματα: "Rude crew members."
Πλεονεκτήματα: "The flight was great"
Μειονεκτήματα: "The flight on the way west was awful. It left Albany almost two hours late making me miss my connection to LA. At Newark airport the next two flights were overbooked so United put me up in a hotell The next morning the first two flights were overbooked but they put me on the third flight. That was supposed to come into LAX a half hour early but a passenger became very ill so they landed in Des Moines for the medical emergency. I realize that wasn't United's fault, but I don't think it should have taken so long to take off, and we were well over an hour late upon arrival."
Μειονεκτήματα: "Food terrible. Melted ice cream. No leg room!"
Πλεονεκτήματα: "It was excellent all way) thank you."
Μειονεκτήματα: "Are the seats getting smaller??? And no leg room."
Πλεονεκτήματα: "Free drinks in first class"
Μειονεκτήματα: "Really small restroom. Plane on second leg was too small to even have a first class"
Πλεονεκτήματα: "Fantastic service. Much obliged for everything"
Πλεονεκτήματα: "Crew was great. They obviously all liked each other and that feeling was felt by me and hopefully the other passengers 767 seat arrangement across the rows is very good (2,3,2)"
Πλεονεκτήματα: "Nice flight attendants, cheap upgrade to economy plus"
Πλεονεκτήματα: "Service was excellent"
Πλεονεκτήματα: "The flight was not overbooked, there were no fights and there was plenty of space. Comfortable flight!"
Μειονεκτήματα: "Cancelled flight, then delayed."
Πλεονεκτήματα: "Great flight and crew"
Μειονεκτήματα: "Flight was delayed twice"
Πλεονεκτήματα: "It was a new plane ...but the same old rules..."
Μειονεκτήματα: "United flights always delayed!"
Πλεονεκτήματα: "Smooth and early."
Μειονεκτήματα: "Again flights never left on time."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "Nothing to drink offered, not even water"
Πλεονεκτήματα: "Flew to Austin instead of Houston because of weather. Then flew to Houston after 4 hours chilling on a plane in Austin!"
Μειονεκτήματα: "Flight missed and now sitting here in an empty airport waiting for my next day flight at 650PM. Btw all local hotels are booked. Thank you United for stranding an active duty Soldier!"
Μειονεκτήματα: "Again, seats are too close front to back."
Πλεονεκτήματα: "It was comfortable"
Μειονεκτήματα: "lots of turbulence but that happens"
Μειονεκτήματα: "The seats and leg room are awful"
Πλεονεκτήματα: "Seats are far tooo tight for long flights.. So I booked Virgin America on the way back."
Μειονεκτήματα: "Entertainment not working well. It was too difficult to get a movie, and I am using the same laptop/ equipment that I had on the last united flight. It made a long flight even longer."
Πλεονεκτήματα: "Plane comfortable smooth flt"
Μειονεκτήματα: "Cancelled due to Maintenance. No Communication."
Πλεονεκτήματα: "The flight attendants were very friendly. The flight was smooth"
Μειονεκτήματα: "The crew no food no pillow no blanket"
Πλεονεκτήματα: "Trip and treatment were ok... but tv is way expensive. Avianca offers you a wide range of movies and tv series for free."
Πλεονεκτήματα: "Head Flight Attendant Lynn gave 1st class service! She was a delight."
Πλεονεκτήματα: "Airline personnel were friendly and smiling"
Πλεονεκτήματα: "They got me there"
Μειονεκτήματα: "late which made me run to my next flight which was quite a hike"
Μειονεκτήματα: "Old huge plane. Sat in back. Awful. Didnt move for what seemed like half an hour or more before we even started moving toward runway. Then did the same thing once we landed. Chlosterphobic and awful."
Μειονεκτήματα: "It was very hot on the plane"
Πλεονεκτήματα: "Everything , great service , very attentive , smooth flight ."
Μειονεκτήματα: "No movies to watch"
Μειονεκτήματα: "There was only one person rescheduling and we got a faster reroute get plan on the phone. It was all pretty awful and we did not get to our destination until many hours after scheduled. Not at all a good trip."
Πλεονεκτήματα: "Pilot was excellent, didn't even feel the wheels touch down at RDU. It was a turbulent flight with thunderstorms (barely too bumpy for drink service) but Captain made it as smooth as possible and also kept us well informed what to expect. Plane was also on time, though many flights that day were late."
Πλεονεκτήματα: "Even though we were delayed, I still made it to the island within the 9pm hour."
Μειονεκτήματα: "Flight was slightly delayed, causing me to miss my connection"