Πλεονεκτήματα: "Amazing crew"
Πλεονεκτήματα: "Boarding process need to be improved. Seat assignment is horrible"
Πλεονεκτήματα: "Comfortable seats, nice staff, clean facilities"
Πλεονεκτήματα: "The movie options"
Μειονεκτήματα: "Compensation for having waited an hour and a half extra."
Μειονεκτήματα: "WiFi didn’t work at all."
Πλεονεκτήματα: "Horrible delay with unruly customers on the plane. But the flight attendants did great handling them"
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Πλεονεκτήματα: "Boarding and crew were professional and courteous."
Μειονεκτήματα: "Media interface system and Gogo inflight app are not synced and I could not listen to the movie I was watching. No subtitles offered for in flight movies. Someone farted before we deplaned and it was quite unpleasant. Also I wish the automatic seat assignments took my height into account."
Πλεονεκτήματα: "Crew, as always, excellent. The people of delta are what keep you coming back."
Μειονεκτήματα: "Flight was delayed (for no reason) for more than two hours, with no speak whatsoever about it"
Μειονεκτήματα: "Better accommodation for handicap passengers."
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Μειονεκτήματα: "It could have left on time or they could have told us they weren’t leaving and let us get some sleep."
Πλεονεκτήματα: "Arrived on time"
Πλεονεκτήματα: "arrived a bit early"
Μειονεκτήματα: "Stop being LATE!!!!"
Πλεονεκτήματα: "Great food and service in first class"
Μειονεκτήματα: "Water waiting on table on arrival"
Πλεονεκτήματα: "Full flight, nightmare. No comfort at all. Never again."
Μειονεκτήματα: "Comfort on board."
Πλεονεκτήματα: "It was a nice flight. No troubles"
Πλεονεκτήματα: "Almost everything"
Μειονεκτήματα: "Could not get entertainment interface with my tablet to work, especially since I paid extra to do so. Could not access live TV on my seat/chair screen."
Μειονεκτήματα: "I had a 4 hour layover in Minneapolis, there was another flight to Denver that I meant I could’ve been home three hours earlier had I done standby, but because I had a cheaper ticket I was not allowed that opportunity. That makes absolutely no sense to me seeing as my flight was packed. I’m sorry my flight saved me money"
Πλεονεκτήματα: "Nice plane, comfortable accommodations, great crew."
Μειονεκτήματα: "There was nothing I didn’t like."
Πλεονεκτήματα: "Everything went as smoothly as possible. Not a hiccup. Great price, great flight, great experience!"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Μειονεκτήματα: "Both Virgin plans needed a deep cleaning."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."
Πλεονεκτήματα: "I enjoyed my flight! Great movies, good food and I was comfortable. Nothing like First Class."
Πλεονεκτήματα: "The lady at the ticket inter helped me em get eat I wanted!"
Μειονεκτήματα: "Crew was pretty short with everyone and not Delta’s best - not sure what the story was. Gate staff were allowing people to cut queue lines left and right - why even have the zones lined up if not going to enforce?"
Μειονεκτήματα: "Bought a brand new suitcase and Delta staff broke one of the wheels!"
Πλεονεκτήματα: "Every thing good"
Πλεονεκτήματα: "The service was impeccable as always"
Πλεονεκτήματα: "The in flight movie and fast boarding"
Μειονεκτήματα: "Couldn't get a receipt for baggage fee"
Πλεονεκτήματα: "In-flight entertainment and communication."
Μειονεκτήματα: "The online reservation had me pick seats for my family, those seats were emailed to me, then when I checked in and got our boarding passes, the seats had changed! Wouldn't have been a big deal, but I had already memorized our seats, so I looked like a moron when I insisted seats that were not ours anymore were ours!"
Μειονεκτήματα: "My toddler daughter became ill before departure and the crew was awful. They failed to provide me with hardly anything besides 2 blankets and a few remoistened hand wipes to clean up vomit and was very rude when I asked to change seats, even though there were at least 8 other seats open on the flight."
Μειονεκτήματα: "The boarding process doesn't make sense. My seat assignment was changed for no reason, and I didn't have a say in it. I was put further back on the plane. Not happy about that."
Πλεονεκτήματα: "Service was outstanding"
Μειονεκτήματα: "TV froze and was never fixed."
Μειονεκτήματα: "Staff not attentive to customer needs. I asked for a blanket and the stewardess never came back to me."
Πλεονεκτήματα: "Amazing experience thank you Delta"
Πλεονεκτήματα: "Quick and easy flight. Took about an hour and twenty minutes."
Μειονεκτήματα: "Aircrafts were not maintained well and they had to return causing a 4+ hr delay"
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "Upgrade to first class"
Πλεονεκτήματα: "Delta is always running behind."
Πλεονεκτήματα: "Everything was just as I have come to expect -- efficient, polite, and courteous crewe"
Πλεονεκτήματα: "The flight attendants were very attentive and available."
Πλεονεκτήματα: "Short comfortable flight.. good entertainment to choose from."
Μειονεκτήματα: "Everything was good with this flight.."
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Always a delay with Delta"
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Πλεονεκτήματα: "Seat was comfortable. Looked new."
Μειονεκτήματα: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"
Μειονεκτήματα: "not so crowded"
Πλεονεκτήματα: "Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight"
Μειονεκτήματα: "Depart on time"
Πλεονεκτήματα: "The flight was on schedule. The pilot was great and avoided turbulence."
Μειονεκτήματα: "Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew did their best, but the seats were very uncomfortable;.The food was uneatable."
Μειονεκτήματα: "The workers at Lufthansa can learn to communicate with one another so that people don’t miss their flights. First flight stayed on the runway for an hour with no explanation for the delay. This caused us to miss our connecting flight, which clearly could have been avoided. Pathetic professionalism."
Πλεονεκτήματα: "Lufthansa is very good!"
Μειονεκτήματα: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."
Μειονεκτήματα: "He option to split groups of travellers."
Πλεονεκτήματα: "The red wine was good. The flight was smooth."
Μειονεκτήματα: "Unpleasant boarding experience: While my carry-on item was well within the Lufthansa guidelines, the lady in charge of boarding insisted that it was too big and did not allow it in the cabin. I have used the same bag in previous Lufthansa flights without any problem. She sarcastically told me that "I am not Americanaki" - a derogatory expression used by those in Greece who consider the Americans naive."
Πλεονεκτήματα: "Plane was comfortable, ample, with plenty of room, departed and arrived sharp in time"
Μειονεκτήματα: "Boarding process was a mess, no one respected nor enforced priority boarding, they call for business and preferred access boarding and everyone rushed, and the airline agents just started to accept all people"
Πλεονεκτήματα: "Lufthansa was great in helping me through this mess."
Μειονεκτήματα: "I missed my connecting flight from Munich to Athens and had to purchase a new flight. Then, when I got back to Athens for my return flight to LAX I found it had been canceled and had to once again purchase a new flight to get home. Also, not happy that Kayak doesn’t have a customer service number to call."
Πλεονεκτήματα: "Crew and food."
Μειονεκτήματα: "Entertainment was ok."
Πλεονεκτήματα: "Food was great. The crew was very polite and professional"
Μειονεκτήματα: "Great flight"
Πλεονεκτήματα: "Everything except boarding"
Μειονεκτήματα: "Boarding process was incredibly disorganized"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "I fly transatlantic often, and I've flown Lufthansa several times before. During the flight I was thinking this was literally the best transatlantic flight I've ever had, and if I can make it work with my schedule and cost constraints I'm going to fly Lufthansa every time. I never really had a 'favorite' airline before, but I do now--Lufthansa. I should have captured the economy classes crews names, but it was 414 from Munich to Dulles on 25 May--they were truly outstanding."
Πλεονεκτήματα: "Crew and entertainment options"
Μειονεκτήματα: "Passengers gathering against crew instructions. Large group behind me was loud and inconsiderate."
Πλεονεκτήματα: "Nice crew, good entertainment, efficient flight"
Μειονεκτήματα: "Did not have my gluten free meal available, even thought it was requested with my ticket and confirmed. Made for a very hungry flight."
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Close call as had to go through three passport checks before we could change to other airplane. Lacking signage to tell where to go for lines at Munich airport"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Food was completely tasteless - of very questionable quality"
Μειονεκτήματα: "Too crowded seats were very close"
Πλεονεκτήματα: "Service is excellent. On time."
Μειονεκτήματα: "HEAVY PASTA DISH."
Πλεονεκτήματα: "Crew on board were excellent."
Μειονεκτήματα: "There was a 40 minute delay in the Athens airport, which precipitated a race to catch the connection in Munich to Boston. Also, the food was below par. Nothing you'd get from the old Lufthansa..."
Πλεονεκτήματα: "Roomy seats, excellent service!"
Μειονεκτήματα: "Nothing I didn't like!"
Πλεονεκτήματα: "Timeliness. Service aboard the flight was great"
Μειονεκτήματα: "The seats were too close together. Not enough room to move around"
Μειονεκτήματα: "Do not choose this Airline by any means."
Πλεονεκτήματα: "Great crew. Very comfortable flight, good food. On schedule"
Πλεονεκτήματα: "Staff were fantastic!"
Μειονεκτήματα: "No entertainment system for a 10 hour flight! Found out once we were in the boarding area via an announcement to download the Air Canada app to use their wifi entertainment. Or rent an iPad. Not cool! The elderly lady beside us didn't even own a phone. That's a long flight! And all my records indicated Lufthansa (run by AC) flight. So strange. No wonder people are not AC fans. Understandable to say the least."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Economy class felt like a punishment. It seemed like I was forever being reminded that the business and first class passengers were treated better. I'm not talking about perks like free champagne, but asking the economy class to enter the airplane from the rear using a lower standard stairwell ramp seems bizarre."
Πλεονεκτήματα: "The caring of the air hostesses"
Μειονεκτήματα: "The space was very limited"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Not much. Pretty miserable round tip MCO-FRA-DXB-FRA-MCO."
Μειονεκτήματα: "747 Economy seating a nightmare. No leg room especially when the seat in front goes to full recline. Had to use reading glasses to see video screen. Entertainment selections limited compared to other airlines in the trans-Atlantic market. Food bland, borderline edible. Cabin crew just going through the motions. Not at all friendly. Won't fly Lufthansa again."
Πλεονεκτήματα: "Lufthansa seems to have friendlier more helpful customer service than does Webjet's customer service."
Μειονεκτήματα: "Webjet customer service didn't seem very friendly or concerned about helping to request fees waived from themselves and Lufthansa."
Πλεονεκτήματα: "Nothing horrible experience"
Μειονεκτήματα: "Staff in Los Angeles, service non existent in Greece no entertainment for 11 hours no tablets available"
Μειονεκτήματα: "I would have liked more snacks passed in between meals. Our flight was delayed byv3 hours and we were starving by the latter end of the flight."
Πλεονεκτήματα: "Crew, food and enterteintment were good"
Μειονεκτήματα: "Boarding was to messy, sits were extremely tight, cabin was too warm and sits does not reclined enough to make a comfortable sleep time"
Μειονεκτήματα: "Customer service and seats extra small. Partner airline Swiss is probably worst airline ever"
Πλεονεκτήματα: "Everything was efficient and the somewhat long flight was easy because of food and entertainment. (Saw a really good Japanese film with subtitles)"
Μειονεκτήματα: "Incorrect gate given for this flight, connecting flight was a little late. Everything was fairly quickly corrected."
Πλεονεκτήματα: "Super friendly crew and comfy seats. Will definitely book again!"
Μειονεκτήματα: "Nothing I can think of."
Πλεονεκτήματα: "The plane was super comfortable"
Μειονεκτήματα: "The crew of boarding was very rude"
Πλεονεκτήματα: "I did not take the flight, I stopped in Miami instead."
Μειονεκτήματα: "Don’t know because I did not take this flight."
Πλεονεκτήματα: "Confortable seats"
Πλεονεκτήματα: "The back crew member was amazing. She really seemed like she cared."
Μειονεκτήματα: "Larger seats and larger walkways."
Πλεονεκτήματα: "Courteous crew"
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "The crew: very helpful, did their best to correct errors regarding special meals"
Μειονεκτήματα: "Seat assignment. Others, besides myself and my husband, were not seated together, and in our case at opposite side of the plane, but, even though the flight was full, there was no reason for that that I could see (some solo passengers were seated next to a member of a split couple/family)."
Μειονεκτήματα: "Charlotte airport needs to stop taking the protective cover off of my suitcase and I don’t get it back, this is the 2nd time that this has happened in Charlotte and it keeps costing me money to buy new covers and my suitcase becomes more damaged because they treat other’s belongings with no respect."
Πλεονεκτήματα: "The flight and crew were very nice"
Μειονεκτήματα: "Good value"
Μειονεκτήματα: "The plane was broke and had to wait an hour and half did another one"
Πλεονεκτήματα: "The entire experience was amazing."
Πλεονεκτήματα: "The seating and leg room was comfortable."
Μειονεκτήματα: "Since my ticket was "basic" I was put in the last boarding group and given a middle seat; my mother was also in a middle seat. Once boarded I noticed everyone around me was separated from their families--to the point where a baby was transferred 3 times over my head between the parents!"
Πλεονεκτήματα: "Aubrie and Claire"
Μειονεκτήματα: "Engine could have started. It didn’t."
Μειονεκτήματα: "Landing was rough."
Πλεονεκτήματα: "Crew was great!"
Πλεονεκτήματα: "High level service"
Μειονεκτήματα: "The flight is delayed for 5 hours without any compensation"
Πλεονεκτήματα: "I slept the entire way because our flight was delayed and This was a connection flight for me but had now slept all day!!"
Πλεονεκτήματα: "Great crew, on-time arrival, quick boarding"
Μειονεκτήματα: "Crowded seats in the back of the plane, Low quality and bland snack options"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Πλεονεκτήματα: "The staff was welcoming and it felt good!"
Μειονεκτήματα: "On the first flight my husband and I each had a personal item and carry on that we carried on fine! We stopped in Charlotte for a lay over and we went to board the plane they told us our carry on was to big and had to be checked. This was very frustrating because we were just able to carry on this bag. We feel the planes are the same it shouldn't change from plane to plane."
Πλεονεκτήματα: "taking off and landing"
Μειονεκτήματα: "having to fill this out"
Μειονεκτήματα: "Boarding was poorly set up."
Μειονεκτήματα: "Sitting next to a bunch of crying babies"
Πλεονεκτήματα: "Poor airplane not have nothing"
Πλεονεκτήματα: "Time in air was quicker since we left so late"
Μειονεκτήματα: "We spent 45 minutes on the ground in miami waiting for rake off in a hot airplane with no real air. Babies were crying because of the heat and everyone was sweating and complaining."
Μειονεκτήματα: "Change of gate without notice because of this I lost my flight and I had to stay at the airport overnight the next flight was seven next day and the person out of content wass not nice at all she was so rude that didn’t make it easier for me !!"
Πλεονεκτήματα: "Aircraft was cool"
Μειονεκτήματα: "Small children"
Πλεονεκτήματα: "Everyone was pleasant & professional"
Πλεονεκτήματα: "The fact that the lady at the counter was able to change our seats and put us all together."
Μειονεκτήματα: "the movie screen being so far away"
Μειονεκτήματα: "they broke my luggage"
Πλεονεκτήματα: "It was on time boarding and landing"
Πλεονεκτήματα: "Comfort. We had a bulk head seat. Newer plane"
Μειονεκτήματα: "No food offered . Not even for purchase."
Πλεονεκτήματα: "Great service and convenient flight."
Πλεονεκτήματα: "Touch screens on every seat was amazing! Made the flight go very fast! Wonderful movie selections."
Μειονεκτήματα: "No decent snacks offered"
Μειονεκτήματα: "Delayed flight, attendants were rude and unhelpful."
Πλεονεκτήματα: "Poor for BIG Airline like that chips chips"
Μειονεκτήματα: "NOT GOOD the is 2 MUCH for CHIPS"
Μειονεκτήματα: "Same as previous response."
Πλεονεκτήματα: "Nice pilot, one of the flight attendants were nice. The seats were comfortable."
Μειονεκτήματα: "This airline always has delays! There is no in-flight entertainment (music, tv, movies, etc.); thus, the flight was terribly boring! Also, only peanuts and a small cup of soda was offered to us. Other airlines give cookies and biscotti! The seats don't recline and they need more legroom. The majority of the airline crew largely ignored us and showed mediocre customer service."
Πλεονεκτήματα: "Crew was very nice ."
Πλεονεκτήματα: "excellent. on time. smooth flight & easy check in"
Μειονεκτήματα: "Had to deboard the plane due to mechanical problems, hour wait, missed the time to pick up rental car, had to find a new rental car upon arrival at the airport at 2am. Plane was freezing and crew had no blankets."
Πλεονεκτήματα: "Engaged with customers no matter the seat preference"
Μειονεκτήματα: "Boarding system not good !"
Πλεονεκτήματα: "Affordable first class seat - very unusual for AA"
Μειονεκτήματα: "No complaints"
Μειονεκτήματα: "Boarded an hour late"
Μειονεκτήματα: "No assistance to mothers with strollers. While boarding, picked a few people randomly to inspect our bags right before getting on a plane. Held us in a separate room including me who is single mother traveled with 2 year old for 3 flights in the row. My son didnt get his meal. Also had to ask for any juice. Horrible menu. Late food serving, but quick to clean up in a rash. Loud people on phones and nobody stopped them. Horrible experience."
Πλεονεκτήματα: "the crew was attentive."
Μειονεκτήματα: "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given"
Μειονεκτήματα: "Gate agent talked me into checking a piece of luggage. Lost 3 pieces of luggage for 2 days. Plane was late so very stressful making our connection. Had to run thru Heathrow."
Πλεονεκτήματα: "Crew did their job that’s all. Not very friendly."
Μειονεκτήματα: "My flight Rome to London - I was very surprised to learn we had to buy water, tea or coffee. To give it to your passengers is the least you could do. We didn’t travel for free. This was the very first time I have ever been told, as your partner Aer Lingusdid as wel, that I needed to pay for water."
Πλεονεκτήματα: "Clean plan that was only slightly delayed"
Μειονεκτήματα: "I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again"
Μειονεκτήματα: "Terrible boarding procedures, plane was way too big for the gate assigned. Had to wait on the tarmac for a ‘starter’? For about 20-30 after a after boarding finished."
Μειονεκτήματα: "More legroom."
Πλεονεκτήματα: "Good food."
Μειονεκτήματα: "They are very slow in checking people in"
Μειονεκτήματα: "Not even a drop of water included in a 3:50 flight pathetic for major airline"
Πλεονεκτήματα: "Check In went fast, getting through security was also fast. The price was excellent."
Μειονεκτήματα: "Small seat, did not recline fully but it was an economy ticket."
Πλεονεκτήματα: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Μειονεκτήματα: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."
Πλεονεκτήματα: "On Time"
Μειονεκτήματα: "No leg room Got hit on the knee by a trolley"
Πλεονεκτήματα: "BA always has a wonderful crew and I really enjoy flying with them!"
Μειονεκτήματα: "One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️"
Πλεονεκτήματα: "Seat comfortable, Crew was great."
Μειονεκτήματα: "The guy in front of me pushed his seat back and the space was reduced dramatically, even for lunch. Screen was not so good, but pprobably enough"
Πλεονεκτήματα: "We got to London safely"
Μειονεκτήματα: "This was a two leg flight. The British Airways leg between Athens and London was one of the worst flight I have had in the past few years. I will never fly BA in within Europe again! Passengers are required to pay for a glass of water The flight reminded me of attending a professional sporting event. The flight crew is turned into food, beverage, and merchandise vendors. London Heathrow Airport is one of the worst international airports in Europe."
Πλεονεκτήματα: "Crew is incredibly kind."
Πλεονεκτήματα: "Flight was safe. Pilots did fine job."
Μειονεκτήματα: "Plane was filthy. Crew did not collect rubbish throughout the flight except once immediately after each meal service. I went to the back to throw away my and my seat mate's rubbish, bins were overflowing and untidy. seemed to put out crew members when I asked for a cup with ice."
Πλεονεκτήματα: "Cabin crew were friendly, attentive and even observe passengers not getting good sleep. Their smiles made the trip a more pleasant one."
Μειονεκτήματα: "Headrest... to nitpick, but that is probably a standard one. If headrest may be further adjusted to suit passengers of different height."
Πλεονεκτήματα: "The orderly manner in boarding & customer service"
Μειονεκτήματα: "Everything was great"
Πλεονεκτήματα: "London to Chicago on British Airways was excellent. We were late for the scheduled flight due to a connection issue - but were able to just make boarding. Luggage did not make it. Crew and service was excellent on the Airbus B380."
Πλεονεκτήματα: "on time, safe, not crowded,"
Μειονεκτήματα: "no water or anything without paying extra. blase crew."
Πλεονεκτήματα: "Good leg room"
Μειονεκτήματα: "Movie system frequently had to be rebooted."
Μειονεκτήματα: "In flight service needs to be improved"
Πλεονεκτήματα: "Me and my husband were upgraded from world traveler plus to business class, which we are thankful for"
Μειονεκτήματα: "We were unable to order special meal online and were told to contact onboard crew for meals. When we contacted them inflight, they said they don’t have meals!!! And we were left to starve the whole night, while food was served for all around us. The really shocking thing is none of the crew had the courtesy to offer some snacks or bread. These especially when we were seated in business class!"
Μειονεκτήματα: "Not even a glass of water?"
Μειονεκτήματα: "No power outlets at seats."
Πλεονεκτήματα: "The flight and everything associated with it. Food, crew etc"
Μειονεκτήματα: "Customer services failed me"
Μειονεκτήματα: "Paid extra for mediocre seats"
Πλεονεκτήματα: "great team. good snacks. great room."
Πλεονεκτήματα: "see above"
Μειονεκτήματα: "see above"
Πλεονεκτήματα: "I didn't partake of food or entertainment on the two hour flight. All was great."
Μειονεκτήματα: "Early request of seat not taken in consideration. One week In advance request"
Πλεονεκτήματα: "The crew was very sweet. The flight was super short so it was comfortable enough for the short flight."
Μειονεκτήματα: "The flight was delayed by an hour and a half. I had a 40 min delay with Alaska airlines 2 weeks ago and the min I arrived at my destination I had a text apologising for the delay. Along with a link to $100 credit with the airline. This is what real customer service is about. Not just empty apologies."
Μειονεκτήματα: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."
Πλεονεκτήματα: "The women at BA in Chicago O'Hare airport were awesome Christine, Carole, Diane & ankther one but I forgot the last lady's name. Very polite attentive and professional. We had a difficult situation & they helped us get through our problem with the less stress as possible!"
Μειονεκτήματα: "Airplane food was a bit below average. Also there was not a good selection in music. I did not recognize 95% of the option of music to listen to."
Πλεονεκτήματα: "The food was tasty."
Μειονεκτήματα: "flight was 1 hour and 40 minutes late. We sat on a hot plane waiting for take off and the temperature remained too high during the flight. Very little water was offered. Seating in coach was very tight."
Πλεονεκτήματα: "The crew was very nice and welcoming."
Μειονεκτήματα: "The seats are not comfortable at all. Spaces are too tight."
Πλεονεκτήματα: "Ok food."
Μειονεκτήματα: "Horrible flight from a comfort standpoint."
Πλεονεκτήματα: "On time"
Μειονεκτήματα: "Not a thing"
Μειονεκτήματα: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"
Πλεονεκτήματα: "Flight there was ok."
Μειονεκτήματα: "British Airways customer service was terrible. Flight was delayed. We called BA and they told to us to arrive at the later flight and find our connection in London. This was not the right thing to do and we are still not home. We are now stuck in DC, have no clue where our luggage is. BA has provided no information. Not sure why they even have a call line."
Πλεονεκτήματα: "Blanket and quiet to sleep"
Μειονεκτήματα: "my screen didn't work"
Πλεονεκτήματα: "A great crew member or more can make a flight so much better."
Μειονεκτήματα: "Update your entertainment systems. Head jack was broken and system old."
Πλεονεκτήματα: "Punctuality, courtesy, professionalism."
Πλεονεκτήματα: "The flight was half full"
Μειονεκτήματα: "The plane was half comfortable. We were charged for everything. Water, etc."
Μειονεκτήματα: "No food not even snacks were served"
Πλεονεκτήματα: "The in-flight service was great!"
Πλεονεκτήματα: "Very clean craft, Nice staff and smooth flight."
Πλεονεκτήματα: "The gate agent"
Πλεονεκτήματα: "Got there in one piece."
Μειονεκτήματα: "More space in the seat would’ve been better"
Πλεονεκτήματα: "Pretty comfortable"
Μειονεκτήματα: "No monitors for inflight entertainment"
Πλεονεκτήματα: "Crew was good. Food was ok."
Μειονεκτήματα: "Athens check and security processes caused huge delays resulting in our missing our connection in Toronto and having to spend the night. NONE of the entertainment systems worked on the flight. We were rebooked without an opportunity to make our original flight which was possible. Agent also unkind"
Πλεονεκτήματα: "All was excellent"
Μειονεκτήματα: "I really loved everything"
Πλεονεκτήματα: "Everything was fast."
Μειονεκτήματα: "Comfort, entertainment"
Πλεονεκτήματα: "Crew were very hospitable. Seating and take off moved at a good pace"
Μειονεκτήματα: "Entertainment was limited. Smaller plane / less space"
Πλεονεκτήματα: "First class is amazing"
Πλεονεκτήματα: "Nice flight"
Μειονεκτήματα: "There was no WiFi or TVs"
Πλεονεκτήματα: "Boarding was quick.... I am just filling space to get to 50 characters as United was quite bad and that’s paying for first class"
Μειονεκτήματα: "First class doesn’t get you into their United Club before the flight. You still have to pay for any food in first class. And they tell you need to download the app after you exit the airport area and lose WiFi and coming international couldn’t go and download before flight. United was a huge disappointment."
Πλεονεκτήματα: "Everything. It was a great flight"
Μειονεκτήματα: "The seating and comfort"
Μειονεκτήματα: "I had to check my bag at the desk which I had not anticipated. When I checked in at the kiosk I was told I could only take a personal item - no carry-in size bag - because of my ticket classification. Very disappointed to have to spend $30 I did not plan on."
Πλεονεκτήματα: "Straightforward, smooth flight."
Μειονεκτήματα: "One quirk, announced carousel 23 for bags, but no mention of the alphabet A or B. Curious, there should be a way to put the under-seat bag not to deep, up one can stretch legs over it."
Μειονεκτήματα: "Flight scheduled to depart 5:38 pm.....actually departed 9:30 pm. I was traveling with 2 grandchildren ages 6 & 11. We arrived in Orlando at 3:00 am when the original schedule was 11:16pm"
Πλεονεκτήματα: "Comfortable seats. Arrived safely."
Μειονεκτήματα: "Almost got diverted to Tampa by thunderstorms, but this was not United's doing."
Πλεονεκτήματα: "It was a good flight, no turbulence."
Μειονεκτήματα: "The flight was delayed several times by 15 minutes. Not sure why they could not tell us how long the flight would be delayed all at once. They track the flight and know when it will land, don’t they?"
Πλεονεκτήματα: "economy plus seats have excellent leg room"
Πλεονεκτήματα: "They actually checked sizes of some “carryons.” Of course, it’s a cash cow for the carrier. The checkers should get 20% of the fee collected for checking oversized carryons at the gate."
Μειονεκτήματα: "There are faster, more efficient ways to load and unload passengers."
Πλεονεκτήματα: "Crews were attentive"
Μειονεκτήματα: "Movie selections"
Μειονεκτήματα: "Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe"
Μειονεκτήματα: "There was no free in-flight entertainment available on the tv screens. Half of the screens didn't work. The seat belts were not long enough to accommodate the passenger sitting beside me. The space for my personal item was smaller than the other flight."
Πλεονεκτήματα: "Great flight experience thank you United."
Πλεονεκτήματα: "Too crowded and not much space"
Πλεονεκτήματα: "The fast and electronic check in"
Μειονεκτήματα: "The ground staff"
Μειονεκτήματα: "The sit isn't recliner"
Πλεονεκτήματα: "love united"
Μειονεκτήματα: "everything else"
Μειονεκτήματα: "Cancelled flight, then delayed."
Πλεονεκτήματα: "Spacious seating, quickly boarded. Friendly crew"
Μειονεκτήματα: "No entertainment, no food, snacks were really stingy."
Πλεονεκτήματα: "On time - smooth flight. Male flight attendant loved his job! Great personality and energy- nice to see!"
Πλεονεκτήματα: "Hassle free no pressure service"
Μειονεκτήματα: "I loved it"
Πλεονεκτήματα: "The jet did not crash."
Μειονεκτήματα: "Boarding, staff, instructions, overpriced everything"
Μειονεκτήματα: "Having to pay for my luggage."
Μειονεκτήματα: "Rude ticket counter staff."
Πλεονεκτήματα: "Not much, the staff was ok."
Μειονεκτήματα: "Boarding passes were a nightmare. Airline claimed we bought the basic ticket which doesn't allow you a seat choice, or boarding passes without a checked bag and there was no mention of this basic ticket upon the purchase. Then after you take off they explain you need the United app to watch their entertainment, but you can't download it without purchasing a $24. WiFi. They charge higher prices but act like a discount airline. My last trip with them."
Πλεονεκτήματα: "Departed on time."
Πλεονεκτήματα: "I slept through whole way. So it was fabulous. Clean and fast trip."
Πλεονεκτήματα: "Staff members were courteous."
Πλεονεκτήματα: "On time, no delays"
Μειονεκτήματα: "Pay for movies/ shows"
Πλεονεκτήματα: "Loved the movies"
Μειονεκτήματα: "The flight was delayed two hours because of the arrival of the plane"
Πλεονεκτήματα: "love the entertainment on the united app , that should be on every United flight it made the 5 hours pass quickly"
Πλεονεκτήματα: "Very cramped seats."
Πλεονεκτήματα: "Everything went as it should. Very happy."
Μειονεκτήματα: "I was thoroughly disappointed when I realized that I had to pay to get any type of entertainment on the in-flight screen. That feels like zero effort on the part of the airline to make my flight enjoyable."
Μειονεκτήματα: "The individual TV was running the complete night, i could not stop IT and could not recht the the crew"
Πλεονεκτήματα: "Boarding was fast, enough overhead compartment room, loved the wifi and free inflight entertainment"
Μειονεκτήματα: "I didn't like the crying babies on board or the little girl that kept kicking my seat , otherwise it was a great flight."
Πλεονεκτήματα: "It was a short ride"
Μειονεκτήματα: "I was forced to change seats"
Πλεονεκτήματα: "Ground and flight crew were all pleasant and professional"
Μειονεκτήματα: "This flight is always fully booked - book your seat early if you can."
Πλεονεκτήματα: "Crew members were very nice despite the delay they were able to bounce back with warm smiles"
Πλεονεκτήματα: "flight was excellent"
Μειονεκτήματα: "Monitor kept running commercials and a show i couldn't hear very annoying"
Πλεονεκτήματα: "United Airlines has newer planes with much more leg room which makes for a more comfortable flight. The cabin has better pressure also."