Πλεονεκτήματα: "10/10 would recommend.."
Μειονεκτήματα: "Nada, I slept through this leg and the staff let me be."
Μειονεκτήματα: "Seat could have been more comfortable but the leg room was good"
Μειονεκτήματα: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""
Μειονεκτήματα: "No entertainment. Food was bad."
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "Flight was a bit delayed"
Μειονεκτήματα: "The seat bottom was very uncomfortable and made my bum sore the rest of the day."
Πλεονεκτήματα: "Clean"
Μειονεκτήματα: "Food"
Πλεονεκτήματα: "The crew was excellent, very good food, good entertainment"
Μειονεκτήματα: "The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!"
Μειονεκτήματα: "The connection time was too long"
Πλεονεκτήματα: "Awesome business class seat, or rather throne"
Μειονεκτήματα: "Limited selection of movies"
Μειονεκτήματα: "Difficult if not impossible to sleep in coach"
Πλεονεκτήματα: "Customer service excellent even though I was in the economic class they made me feel first class!"
Πλεονεκτήματα: "All three of our party got upgraded to business class. What a treat to have a comfy bed instead of a crammed seat on a long haul flight. Swiss spoiled us with Champagne and decent food."
Μειονεκτήματα: "Without knowing it when I booked the flight, I purchased "economy light" fare. In this class checked luggage costs extra; $60.00 a piece. Star Alliance Gold status doesn't help here."
Πλεονεκτήματα: "A very pleasant and efficient experience. The gate personnel were very helpful with a boarding pass snafu. We decided to check a bag, and the automated option saved us a lot of time and was very easy."
Πλεονεκτήματα: "The booking to a new flight was seamless."
Μειονεκτήματα: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."
Πλεονεκτήματα: "The breakfast quiche was a pleasant surprise. Crew was very welcoming and professional."
Μειονεκτήματα: "I was surprised to be charged for 1 piece of checked baggage. I was never informed I would be required to pay for 1 piece of checked baggage. I would have paid ahead of time, had I known. I tried to check-in online but was denied access to my ticket because Swiss Air thought I might be a robot. I kept following instructions for positive access but after about 10 attempts I quit. Very irritating!"
Πλεονεκτήματα: "Nice breakfast treat and chocolate is always appreciated"
Μειονεκτήματα: "Not a specific complaint about this flight but boarding in general is not smooth No online check-in that I could find."
Πλεονεκτήματα: "Flight was fine"
Μειονεκτήματα: "Check in at Nuremberg terrible"
Πλεονεκτήματα: "flight left on time as schedule and the flight staff was absolutely courteous."
Μειονεκτήματα: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Service was perfect Food was incredible Movies and entertainment high level"
Πλεονεκτήματα: "General attitude of staff"
Πλεονεκτήματα: "Staff"
Μειονεκτήματα: "Seats and handling of luggage"
Πλεονεκτήματα: "food!"
Μειονεκτήματα: "space at my feet"
Πλεονεκτήματα: "Crew was attentive and friendly"
Μειονεκτήματα: "Very disorganized boarding."
Μειονεκτήματα: "Everything was great!"
Πλεονεκτήματα: "Courteous, welcoming crew. All good"
Μειονεκτήματα: "No entertainment"
Μειονεκτήματα: "No seat entertainment."
Πλεονεκτήματα: "Loved my experience with Swiss airlines. Comfortable and pleasant flight."
Πλεονεκτήματα: "Good service, nice entertainment"
Μειονεκτήματα: "Food was not very tasty"
Πλεονεκτήματα: "Seats just as small as US carriers, but in better shape, cleaner, less ratty overall. I also like that Swiss Air doesn't fuss with boarding everyone in 8 different classes. First class through one door and everyone else through the other, nice and easy."
Πλεονεκτήματα: "The punctuality."
Μειονεκτήματα: "The food was not up to the mark."
Πλεονεκτήματα: "The crew was very nice and professional lucky it was a short flight"
Μειονεκτήματα: "The quality of the flight is cheap"
Πλεονεκτήματα: "The chocolate"
Μειονεκτήματα: "No outlet for charging electronics. No free checked luggage. My carry on (of usual size) was deemed a bit too big so I was forced to check it in."
Πλεονεκτήματα: "The Israeli crew on El Al were very polite and tried to help."
Μειονεκτήματα: "When we arrived to Swiss desk, after checking in at home including choosing seats, we were sent to El Al desk and had to start everything from the start. We couldn't even choose seats . It was a great disappointment. We don't think we fly in Swiss again"
Πλεονεκτήματα: "It's such a short flight that to me the experience is pretty insignificant. I liked that it was on time and the rest was very average for what I expected in a 45 minutes flight"
Μειονεκτήματα: "I would have loved a video"
Πλεονεκτήματα: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."
Πλεονεκτήματα: "Croissants and chocolate on an early morning flight"
Πλεονεκτήματα: "Boarding was on time. Staff very courteous. No complaints at all"
Πλεονεκτήματα: "Flight was good and comfortable"
Πλεονεκτήματα: "Friendly staff"
Μειονεκτήματα: "This aircraft should be retired long time ago"
Μειονεκτήματα: "Should be clear whether meals contain nuts."
Πλεονεκτήματα: "Service, food was excellent. They went above and beyond."
Μειονεκτήματα: "Hard to say.. Comfort of economy section."
Πλεονεκτήματα: "Very clean"
Πλεονεκτήματα: "Everything......"
Μειονεκτήματα: "None"
Μειονεκτήματα: "The crew was very short fused and rude to many of the passengers. I was surprised to see how they were talking to so many people I was feeling uncomfortable to even ask for a cup of water."
Πλεονεκτήματα: "The service and hospitality"
Πλεονεκτήματα: "Good service, efficient, professional"
Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "Food and entertainment was great."
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Μειονεκτήματα: "The flight was delayed by 4 hours but Turkish airlines inisisted that I had to be at the airport and checked in at the scheduled time and then wait at the airport for that whole time."
Πλεονεκτήματα: "Seats extremely tight."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Ground & air crew was very cooperative & nice"
Μειονεκτήματα: "."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Same as my Los Angeles flight, my Athens flight and my Beirut flight Extremely pleasant"
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "The quality of their team"
Πλεονεκτήματα: "Great entertainment"
Μειονεκτήματα: "Not a lot of legs space"
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Μειονεκτήματα: "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Μειονεκτήματα: "N/A"
Μειονεκτήματα: "I'm very upset with the airline ... I filed a claim money back through the policy ... I do not presented to outbound flight because I had lost my passport ... However, buy another ticket of plane in the same airline and when I wanted to take my return ticket was told it was canceled and I had to buy another ticket plane ... very bad."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Crew was very attentive and respectful"
Μειονεκτήματα: "I asked to be upgraded to the first class since I wasn't feeling well. There were many vacant seats and I was willing to pay the difference but I did not given any response other than they couldn't do it while boarding."
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Πλεονεκτήματα: "There was a terrorist bombing in the IST airport the day before, but our flight still happened, with no evidence of destruction at Istanbul."
Μειονεκτήματα: "There was a problem getting my "walker" upon arrival, but Turkish Airlines provided a wheelchair right to the baggage claim area. Very nice service!"
Πλεονεκτήματα: "The service is amazing Food is great"
Μειονεκτήματα: "Boarding was interesting"
Πλεονεκτήματα: "The crew. The movies."
Μειονεκτήματα: "The cramped seating. Unable to have any ventilation on window seat. Some food not good."
Πλεονεκτήματα: "Good food great passenger service."
Μειονεκτήματα: "Disruptive child in seat in front of me"
Μειονεκτήματα: "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"
Μειονεκτήματα: "Wouldn’t change a thing! I don’t always fly! But when I do!! I fly delta!!"
Πλεονεκτήματα: "The staff at Delta are always friendly and helpful and they were able to squeeze me onto a very full flight."
Μειονεκτήματα: "The main economy seats were far too narrow."
Μειονεκτήματα: "Broken monitor and seat"
Πλεονεκτήματα: "I always have a consistently good experience on Delta. Everything was great."
Μειονεκτήματα: "We were seated near the back of the airplane. The heater came on midway of the flight, by the time we landed, it was difficult to breathe because it was so hot. The flight attendant all relocated from the back of aircraft to the front aircraft where it was cooler, I assume. I was worried for my son."
Πλεονεκτήματα: "The crew is nice"
Μειονεκτήματα: "Boarding was horrible."
Μειονεκτήματα: "It felt like the flight attendant had a long day. Chairs weren't super comfortable."
Πλεονεκτήματα: "Everything ok. I was hoping to buy food but glad to see almonds as one of the free snacks. Delta seems to be upping its game a bit lately."
Μειονεκτήματα: "No US carrier seems able to master smooth boarding without standing waits."
Μειονεκτήματα: "Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags."
Μειονεκτήματα: "1.5 hour delay...no reason given!"
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Μειονεκτήματα: "Flight was delayed and completely packed so our family could not get seats together"
Πλεονεκτήματα: "Love the fact that the head rests move to support your head better."
Μειονεκτήματα: "Better accommodation for handicap passengers."
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Πλεονεκτήματα: "Crew was friendly, helpful and provided comfort"
Μειονεκτήματα: "No meal option and my video screen volume did not work"
Μειονεκτήματα: "Bigger personal space"
Πλεονεκτήματα: "great crew!"
Μειονεκτήματα: "luggage. what a nightmare. I waited 30min for my luggage (after a delayed flight) only to be told by a fellow PASSENGER that some of our luggage was directed to a FRONTIER CAROUSEL. I then had to wait by that carousel till I found it. so much for "bags in 20min guaranteed""
Πλεονεκτήματα: "The crew was nice"
Μειονεκτήματα: "The food"
Πλεονεκτήματα: "Entertainment"
Μειονεκτήματα: "Boarding at JFK.Always messy"
Πλεονεκτήματα: "Boarding was quick"
Μειονεκτήματα: "No entertainment, plane was small"
Πλεονεκτήματα: "Early and middle seat was open!"
Μειονεκτήματα: "Coffee tasted like fish. :("
Πλεονεκτήματα: "Delta cramps people into these planes and forces you to put your bags under a seat because they stuff at the overhead spaces. They nickel and dime you for every single thing. There was even one person I saw who had to pay for his headphones to listen to the onboard entertainment. I think Delta should quit being so cheap with the profits they make and give it back to your flying customers. It borders on gouging."
Μειονεκτήματα: "Delta cramps people into these planes and forces you to put your bags under a seat because they stuff at the overhead spaces. They nickel and dime you for every single thing. There was even one person I saw who had to pay for his headphones to listen to the onboard entertainment. I think Delta should quit being so cheap with the profits they make and give it back to your flying customers. It borders on gouging."
Πλεονεκτήματα: "JFK to Denver the flight Attendants were once again great. Lots of entertainment choices again. The usual rough air coming into DIA."
Μειονεκτήματα: "From JFK to Denver the seats were to close for leg room by an inch or two. The temperature was hot most of the flight."
Πλεονεκτήματα: "Love the built in tv’s with free entertainment."
Μειονεκτήματα: "The plane got delayed on the runway and the shut the engines off so the plane got super hot, but even after we got up in the air it never cooled down. Normally I’m freezing on flights, but I just sat sweating this whole flight. It was terrible."
Μειονεκτήματα: "I was first in line for a 1st class upgrade. They didn’t upgrade me but when I got on the plane, the flight attendant randomly asked someone if they wanted to move to 1st class because of an open sest"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Very good flight. Nice staff, modern and clean plane."
Πλεονεκτήματα: "In a pinch they were able t"
Πλεονεκτήματα: "Everything was perfect !! Staff friendly"
Πλεονεκτήματα: "Great in every way"
Πλεονεκτήματα: "Excellent piloting and cabin crew."
Μειονεκτήματα: "Check in lines were crazy long"
Πλεονεκτήματα: "really helpful and friendly service and nice seats."
Πλεονεκτήματα: "Friendly cabin crew"
Μειονεκτήματα: "I don't like that I already completed this survey several days ago and have been receiving reminders to do so. I guess you don't have a good system in place for knowing who has and has not completed your surveys. That's too bad."
Πλεονεκτήματα: "The boarding process in Atlanta was as smooth as could be expected given that it was a full flight. I appreciated the gate announcer's suggestions to everyone about how to ease the overhead baggage crunch."
Μειονεκτήματα: "Economy is very tight quarters."
Πλεονεκτήματα: "Crew was all very nice"
Μειονεκτήματα: "Flying is always uncomfortable"
Πλεονεκτήματα: "everything was very nice"
Μειονεκτήματα: "Excellent service excellent pilot"
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "Free in flight entertainment"
Μειονεκτήματα: "One of my bags went to Santa Fe"
Μειονεκτήματα: "long wait and delayed flight"
Πλεονεκτήματα: "Attendants and entertainment"
Μειονεκτήματα: "Delays for no explained reason"
Πλεονεκτήματα: "Getting to ATL"
Μειονεκτήματα: "We boarded, they closed the door, told us to turn our phones off, acted like we were leaving, then informed us we had an hour delay. The flight attendants remarked that they couldn't hold us hostage and could get off if we want. The whole thing wasn't done properly."
Πλεονεκτήματα: "Very professional and caring."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "The crew was amazing"
Μειονεκτήματα: "The workers at Lufthansa can learn to communicate with one another so that people don’t miss their flights. First flight stayed on the runway for an hour with no explanation for the delay. This caused us to miss our connecting flight, which clearly could have been avoided. Pathetic professionalism."
Πλεονεκτήματα: "The red wine was good. The flight was smooth."
Μειονεκτήματα: "Unpleasant boarding experience: While my carry-on item was well within the Lufthansa guidelines, the lady in charge of boarding insisted that it was too big and did not allow it in the cabin. I have used the same bag in previous Lufthansa flights without any problem. She sarcastically told me that "I am not Americanaki" - a derogatory expression used by those in Greece who consider the Americans naive."
Πλεονεκτήματα: "Very friendly and accommodating"
Μειονεκτήματα: "NA"
Πλεονεκτήματα: "Food was great. The crew was very polite and professional"
Μειονεκτήματα: "Great flight"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "I fly transatlantic often, and I've flown Lufthansa several times before. During the flight I was thinking this was literally the best transatlantic flight I've ever had, and if I can make it work with my schedule and cost constraints I'm going to fly Lufthansa every time. I never really had a 'favorite' airline before, but I do now--Lufthansa. I should have captured the economy classes crews names, but it was 414 from Munich to Dulles on 25 May--they were truly outstanding."
Πλεονεκτήματα: "Flying premier economy. Flight was on time...no crying babies. Very friendly crew"
Μειονεκτήματα: "Long lines to get through boarding"
Πλεονεκτήματα: "Great flight crew, inflight entertainment and food"
Μειονεκτήματα: "Damaged bag...working with airline to get replacement"
Πλεονεκτήματα: "On time flight with no problems"
Μειονεκτήματα: "Uncomfortable seats so hard to sleep during flight"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "The flight was transferred to a smaller plane, either because there were few passengers (the first story we heard) or because of mechanical problems on the original craft (the second story). Business class was oversold as a result, and boarding was delayed for an hour while they waited for enough BC passengers to accept 800 euros for the downgrade to economy plus. They repeatedly threatened to cancel the flight rather than raise the offer. Eventually enough knuckled under and we were allowed to leave. Some no doubt missed connections because of this petty brinkmanship. The funny coda is that because the plane was so undersold, anyone in economy that wanted their own row could have one, while economy plus was packed with the embittered and downgraded."
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Food was completely tasteless - of very questionable quality"
Πλεονεκτήματα: "I always try to fly with Lufthansa when I do go to Germany to visit my family. At times they might be more expensive then others but you don't pay extra for everything. Also I got a great price at Kayak. The service was excellent and I do love the fact that Lufthansa is now flying directly from Denver to Munich makes it so much easier."
Μειονεκτήματα: "Too crowded seats were very close"
Πλεονεκτήματα: "Service is excellent. On time."
Μειονεκτήματα: "HEAVY PASTA DISH."
Πλεονεκτήματα: "Same as above."
Μειονεκτήματα: "Same as above."
Πλεονεκτήματα: "Great service and flight crew"
Πλεονεκτήματα: "Roomy seats, excellent service!"
Μειονεκτήματα: "Nothing I didn't like!"
Πλεονεκτήματα: "Timeliness. Service aboard the flight was great"
Μειονεκτήματα: "The seats were too close together. Not enough room to move around"
Πλεονεκτήματα: "Nothing"
Μειονεκτήματα: "Air didn't work, stewardess were rude"
Πλεονεκτήματα: "The staff was so accommodating and friendly! Great trip!"
Μειονεκτήματα: "Nothing."
Μειονεκτήματα: "Regular economy felt a little cramped."
Πλεονεκτήματα: "Great crew. Very comfortable flight, good food. On schedule"
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Πλεονεκτήματα: "Excellent service and attentive crew. Food was good and arrived on time."
Πλεονεκτήματα: "On time arrival and departure along with crew attitude and general high service level."
Πλεονεκτήματα: "Food and overall service"
Μειονεκτήματα: "nothing"
Πλεονεκτήματα: "great food ,service"
Πλεονεκτήματα: "movies, food and drinks."
Πλεονεκτήματα: "The caring of the air hostesses"
Μειονεκτήματα: "The space was very limited"
Πλεονεκτήματα: "Everything"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Usb"
Μειονεκτήματα: "Food, stuff, seats"
Πλεονεκτήματα: "Got two meals , very good service"
Μειονεκτήματα: "Reserved seats, and the switched them. Had horrible seats."
Πλεονεκτήματα: "Everything was wonderful. I'll definitely choose Lufthansa again!"
Πλεονεκτήματα: "They know what they're doing!!"
Μειονεκτήματα: "No complaints at all!"
Πλεονεκτήματα: "Excellent service all around"
Μειονεκτήματα: "They don't board with any structure. It is a big free for all."
Μειονεκτήματα: "I did not like the bathroom downstairs."
Πλεονεκτήματα: "Good entertainment system for flight. Fairly good food served on transatlantic flights."
Πλεονεκτήματα: "Safety. Great entertainment! The food was good!"
Μειονεκτήματα: "N/A"
Πλεονεκτήματα: "The connection was way too tight."
Μειονεκτήματα: "Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently."
Πλεονεκτήματα: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Μειονεκτήματα: "Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor."
Πλεονεκτήματα: "Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Μειονεκτήματα: "Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways."
Μειονεκτήματα: "Could be better, say, like with Singapore Airlines.."
Πλεονεκτήματα: "Comfortable"
Μειονεκτήματα: "The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange."
Πλεονεκτήματα: "One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!"
Μειονεκτήματα: "I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!"
Μειονεκτήματα: "Clean up the planes better"
Μειονεκτήματα: "Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights."
Μειονεκτήματα: "My headphones didn’t work"
Πλεονεκτήματα: "I enjoy my flight"
Μειονεκτήματα: "Again no complains"
Πλεονεκτήματα: "Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again"
Πλεονεκτήματα: "The flight and the crew was very nice, and the food was very good."
Μειονεκτήματα: "Some phone people were very nice, some were not."
Μειονεκτήματα: "I hurt my knee. The legroom is too small."
Πλεονεκτήματα: "Crew were great / free wine !"
Μειονεκτήματα: "Crowded and chaotic boarding"
Πλεονεκτήματα: "It was comfortable and smooth."
Μειονεκτήματα: "It was all good."
Πλεονεκτήματα: "Its a short ride."
Μειονεκτήματα: "Short ride."
Πλεονεκτήματα: "Movies."
Μειονεκτήματα: "No leg room."
Πλεονεκτήματα: "The flight was good! Much better than US domestic carriers with comfortable seats and a good layout to the aircraft."
Μειονεκτήματα: "Food was good, not great. Crew was attentive but missed being great by one notch and the flight could have been faster. All trifling details. But overall... If they didn't run out of chicken on the flight"
Πλεονεκτήματα: "In cabin crew was good. Good service"
Μειονεκτήματα: "Crew at gate wasn't really friendly. Made some of us check in our carry ons stating that the flight was full, but I found on the plane that there was tons of overhead space after everyone had boarded. I had a connecting flight to tallin for a conference and was nervous that my checked in carry-on wouldn't make it."
Πλεονεκτήματα: "No frills but efficient"
Μειονεκτήματα: "Food choice limited"
Πλεονεκτήματα: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
Μειονεκτήματα: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."
Πλεονεκτήματα: "Flight was not packed, plenty of overhead space and seamless boarding process getting on. Crew was attentive. Food not bad."
Μειονεκτήματα: "Entertainment selection was very poor and I sat there bored. Plane seemed a little old."
Μειονεκτήματα: "the flight was 2 hours delayed."
Πλεονεκτήματα: "Great crew and service"
Μειονεκτήματα: "Uncomfortable seats. Not only no space to get comfortable but the seats themselves are not comfortable. We had better constructed seats on the hopper from Edinburgh to London. It is unconscionable that long flights are so uncomfortable!"
Μειονεκτήματα: "Plane too small. Avoiding Airbus jets from now on!"
Πλεονεκτήματα: "Crew was fine. Uncomfortable seats bearable for the short flight."
Πλεονεκτήματα: "This was a very short flight and I don't recall if there was any food service or entertainment."
Μειονεκτήματα: "A very very small plane. Cold staff"
Πλεονεκτήματα: "Comfortable seat and service"
Μειονεκτήματα: "The meal made me sick."
Μειονεκτήματα: "There is no wi-fi There is no possibility to charge your mobile"
Πλεονεκτήματα: "Friendly and competent crew, on-time performance, clean and pleasantly appointed cabin, non-stop service always beats transfers!"
Μειονεκτήματα: "Cramped seating (A330) for such a long (8.5 hrs) flight. U.S. catered food was mediocre at best."
Μειονεκτήματα: "Not enough leg room."
Πλεονεκτήματα: "crew, food"
Μειονεκτήματα: "Sat in row 53 of 55 rows, should have boarded in sections instead of everyone all at once. Could not sleep due to passenger behind kept jostling my backrest."
Πλεονεκτήματα: "Very nice crew, Economy Premium seats had enough legroom, not a bad choice of movies on the flight"
Μειονεκτήματα: "Worst food I ever had on a plane (frequent traveler), I would be afraid to feed it to my dog, let alone eat it myself. Barely ate anything, spent most of my flight very hungry. Refused to eat breakfast at all, it was that bad! Please do something about it, it is outrageous to give people garbage like that."
Μειονεκτήματα: "This was booked as British Airways, but ended up American Airways. The food was cold and had to be reheated, the plane was worn, overall this was one of the worst flights to Europe ever. I did not book American, just got duped into it, but now I will make sure I will never fly American again."
Μειονεκτήματα: "It was n't their fault but My wife's passport expired in 91 days from beginning travel so they wouldn't let us on the plane to Italy."
Πλεονεκτήματα: "Pleasant staff and crew."
Μειονεκτήματα: "Tv screens are old and function very poorly."
Πλεονεκτήματα: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."
Μειονεκτήματα: "I paid for an upgraded seat and after boarding other passengers were being moved to the same area that I had paid for an upgraded seat FOR FREE!"
Πλεονεκτήματα: "Pretty quick to get on board, entertainment was great, seat comfort was good., wifi and prices were stupidly over priced and slow.,"
Μειονεκτήματα: "American Airlines as usual has overly priced non-working wifi on a 10.5 hour trip.. He food was ok at best.."
Πλεονεκτήματα: "Crew fantastic. Food, wine, comfort of aircraft, on time, EVERYTHING!"
Μειονεκτήματα: "Nothing"
Πλεονεκτήματα: "Courteous attendants on board! Food not bad!"
Μειονεκτήματα: "Flight was delayed by more than an hour and there was on one announcement unril we boarded! It would have been nice after half an hour to get an update."
Πλεονεκτήματα: "It was cancelled"
Μειονεκτήματα: "It was cancelled"
Πλεονεκτήματα: "Everything good except getting bag after flight."
Μειονεκτήματα: "Took over an hour at baggage claim."
Πλεονεκτήματα: "Flight was operated by American and they really absolutely need to update their planes on the JFK-CDG route. It is the only airline that does not provide individual screens, the seats barely recline and the air quality on board on board lives a lot to be desired as the plane odor is just not good."
Μειονεκτήματα: "For an international flight I have never seen such small seats, the entertainment was awful. My tv was in black and white. I didn't even want to try the food as looked bad."
Πλεονεκτήματα: "The crew was amazing. It was a long flight and they kept bringing us drinks and snacks for 10+ hours."
Πλεονεκτήματα: "Arrived on time. Smooth flight."
Μειονεκτήματα: "Nothing really."