Μειονεκτήματα: "Nothing. Flight was amazing"
Πλεονεκτήματα: "Nice crew, good food."
Μειονεκτήματα: "Both bathroom were not working in business class area."
Μειονεκτήματα: "Still don’t have my luggage yet"
Πλεονεκτήματα: "The socks offered in business were comfortable and nice looking. The red wine was good."
Μειονεκτήματα: "The food was just average and the seat not too comfortable"
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Μειονεκτήματα: "Everything was OK"
Πλεονεκτήματα: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"
Πλεονεκτήματα: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Μειονεκτήματα: "Not being to help on the ground in Copenhagen with delta issues"
Μειονεκτήματα: "KLM crew exceed our expectations"
Μειονεκτήματα: "I congratulate the KLM crew!"
Πλεονεκτήματα: "Crew was nice and pleasant"
Μειονεκτήματα: "Flight very late"
Πλεονεκτήματα: "Nice staff and no delay"
Μειονεκτήματα: "Instead of crisps maybe a bit of cheese or crackers"
Πλεονεκτήματα: "The flight crew was so friendly and the food was really good."
Μειονεκτήματα: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Πλεονεκτήματα: "Food, entertainment and crew was exceptionally friendly."
Μειονεκτήματα: "Seats not great for such a long flight."
Πλεονεκτήματα: "Crew was nice and friendly"
Μειονεκτήματα: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Πλεονεκτήματα: "Friendly and efficient crew. Flights were on time if not even early."
Πλεονεκτήματα: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Μειονεκτήματα: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Πλεονεκτήματα: "The constant smile conferred by flight attendants through the entire flight."
Μειονεκτήματα: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."
Πλεονεκτήματα: "Gaps between seats are very narrow."
Μειονεκτήματα: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Πλεονεκτήματα: "Very friendly and helpful crew."
Μειονεκτήματα: "Still waiting to board after missing this connection had to be booked on another airline"
Πλεονεκτήματα: "Efficient crew"
Μειονεκτήματα: "Long, slow line at check in. Not many new movies or tv shows"
Πλεονεκτήματα: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Μειονεκτήματα: "Nothing to say"
Πλεονεκτήματα: "Comfort was better than on the previous Dash-8. Food was OK."
Μειονεκτήματα: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Μειονεκτήματα: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."
Πλεονεκτήματα: "Nothing really"
Μειονεκτήματα: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Πλεονεκτήματα: "The staff was extremely pleasant. Food was good!"
Μειονεκτήματα: "Have no complaints"
Πλεονεκτήματα: "Airlines issue"
Μειονεκτήματα: "Profiling certain customers"
Πλεονεκτήματα: "Nice seats, comfortable."
Μειονεκτήματα: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."
Πλεονεκτήματα: "Good multi media access and content"
Μειονεκτήματα: "Two hours delay in the start."
Πλεονεκτήματα: "Comfort economy well worth the extra."
Μειονεκτήματα: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Μειονεκτήματα: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Πλεονεκτήματα: "Catering is ok"
Μειονεκτήματα: "Seats comfort really old school"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Πλεονεκτήματα: "Wide selection of entertainment, food was good."
Μειονεκτήματα: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Πλεονεκτήματα: "It was very comfortable"
Μειονεκτήματα: "The crew was great"
Πλεονεκτήματα: "The flight crew were kind, polite, and attentive."
Μειονεκτήματα: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Πλεονεκτήματα: "Short flight friendly crew"
Μειονεκτήματα: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."
Πλεονεκτήματα: "Flight was on time, crew professional, food and drinks good and kept coming. I learnt Dutch on the in-flight entertainment system. I was in a good mood talking to another passenger about his new luggage system. This mood was kept and not taken away on the flight."
Μειονεκτήματα: "Would be nice if there was wifi on board"
Πλεονεκτήματα: "The price was nice."
Μειονεκτήματα: "Plane looked unkept on exterior. Crew was nice but lazy."
Πλεονεκτήματα: "The long flight"
Μειονεκτήματα: "The long flits"
Πλεονεκτήματα: "The food was good, the service was excellent, and we had achance to sleep."
Πλεονεκτήματα: "On time, courteous crew, decent food."
Μειονεκτήματα: "Leg room."
Πλεονεκτήματα: "I've flown SAS a few times and have always been favorably impressed with the service. On this flight we booked the "bare bones" fare and paid extra for checked bags and extra-legroom seats. The overall cost was still better than most other airlines."
Πλεονεκτήματα: "The crew was very attentive."
Μειονεκτήματα: "The seats are tight and uncomfortable. Emirates and Singapore airlines have much more space in economy class. They also have better food. The worst new development is that you have to pay an additional charge if you want to sit together. That is pretty ridiculous for an international flight AND when you have a small child with you. I can see doing that on Ryan air, but that is pretty low for a Scandinavian airline. Scandinavians have a very strong sense of family."
Πλεονεκτήματα: "Crew was amazing, flight was on time, and entertainment was available."
Πλεονεκτήματα: "On time. Arrive early. Smooth flight and landing."
Μειονεκτήματα: "More meal options. Only chicken for dinner. I’m vegetarian."
Μειονεκτήματα: "The back of the plane was significantly warmer than the rest of the plane. Very little leg room."
Πλεονεκτήματα: "The flight attendants were very patient and attentive, the vegetarian meal was probably the best I’ve ever had on a flight. The plane was a little older so there was a (relatively) comfortable amount of seat room."
Μειονεκτήματα: "Some entertainment option would be nice, but it was a European flight under 3 hours, so not much was expected."
Πλεονεκτήματα: "Too many crying babies!"
Μειονεκτήματα: "The flight was cancelled without explanation"
Πλεονεκτήματα: "Nice crew! New A320!"
Μειονεκτήματα: "One automat in the boarding area was malfunctioning and the lady working just gasped and looked bored. But we was seated in time anyway."
Πλεονεκτήματα: "Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better."
Πλεονεκτήματα: "service was great flight was on time luggage came on time"
Πλεονεκτήματα: "Efficient crew, food served at proper temperatures Good movie selections"
Μειονεκτήματα: "My seat could/would not recline, passenger in front of me had his seat in recline for most of flight. it was a long uncomfortable flight."
Πλεονεκτήματα: "Friendly staff. Great hot fresh bread! On time."
Πλεονεκτήματα: "Excellent service and food."
Πλεονεκτήματα: "Nice interior and good IFE on long haul."
Μειονεκτήματα: "I did not like the flight from Malaga to Stockholm due to not having IFE or WiFi on a 4+ hour flight. Absolutely unacceptable in today’s travel market."
Πλεονεκτήματα: "No comment since very short flight."
Μειονεκτήματα: "My husband was unable to check in on line. SAS when contacted by phone which was difficult to do because it is hard to locate their number had no explanation other than maybe due to security. We missed a tour due to the time spent (unsuccessfully) trying to solve this problem."
Μειονεκτήματα: "Our ticket said economy, but it was a specific set of economy that did not include any baggage. If we were warned prior we could have purchased it for significantly cheaper. Our ticket was not clear and it cost us 175usd for two bags at the airport. Very disappointing"
Πλεονεκτήματα: "The food and service were great!"
Μειονεκτήματα: "The seats were far too narrow. At least I could put both feet under the seat in front of me!"
Πλεονεκτήματα: "Internet not working. Horrible."
Πλεονεκτήματα: "easy board, timely departure & nice tea :)"
Μειονεκτήματα: "seats were small and a bit dirty"
Πλεονεκτήματα: "I liked that we landed."
Μειονεκτήματα: "Why can't SAS ever be on time? The last 4-5 flights I've been on have connected me either too late or just barely in time for connecting flights. Please be more like Swiss."
Πλεονεκτήματα: "The flight crew was courteous and professional. The seats were comfortable."
Μειονεκτήματα: "The flight came in a little late. However, the plane was nice."
Μειονεκτήματα: "When I checked in I was told I had no bag allowance and had to pay 70 euro to check my bag. I feel like this was very sketchy on kyaak's part since it must have been on the fine print. I will be more cautious next time. Sas was otherwise fine."
Μειονεκτήματα: "Missed my flight due to weather east coast"
Πλεονεκτήματα: "People food"
Μειονεκτήματα: "Seats small"
Μειονεκτήματα: "Seat was uncomfortable."
Πλεονεκτήματα: "Everything was on time!"
Πλεονεκτήματα: "The boarding was more organized than our other flights with this airline. Cabin crew was friendly."
Μειονεκτήματα: "The food was not so good. It looked like they were really trying to cut corners with very small portions."
Πλεονεκτήματα: "I was offered pizza and promised to get my money back as I would¨t reach my destination anyway. Still waiting for my enquiry about money,"
Μειονεκτήματα: "The plane is very old and I¨ve been expecting this to happen. I wish they could set in a modern plane on this distance as the train also don¨t offer a proper connection."
Πλεονεκτήματα: "Clean plane, decent food"
Πλεονεκτήματα: "Great leg room."
Μειονεκτήματα: "The food was just ok."
Πλεονεκτήματα: "Quick flight easy on and off."
Πλεονεκτήματα: "The free, in-flight movies, the in-fight dinner, and the friendly, multi-lingual staff were GREAT commodities."
Μειονεκτήματα: "I was in economy/SAS Go class, so it was nearly impossible to get more than one or two hours of sleep on a long flight, (i.e. about eight hours). Maybe they should reserve the seats with extra leg room for those who actually need it, and have the seats recline even further."
Μειονεκτήματα: "There wasn't free food but free coffee."
Μειονεκτήματα: "Consistently fails go have functioning wifi onboard in spite of marketing to the effect that it is there and free."
Πλεονεκτήματα: "The food was quite good on the international trip. Thought the pilots were excellent on all flights. Take offs and landings were very smooth."
Μειονεκτήματα: "On the domestic flight you only got a drink."
Μειονεκτήματα: "For an international flight, only the first non-alcoholic drink is included for free. Let's say, if you want 2 orange juices, you have to pay for the second. Alcohol, of course, is not free under their system. Snacks? Forget about it."
Πλεονεκτήματα: "Short flight, friendly crew."
Μειονεκτήματα: "Crew not friendly. One was very rude"
Πλεονεκτήματα: "Slept great."
Μειονεκτήματα: "Woke up."
Πλεονεκτήματα: "everything except"
Πλεονεκτήματα: "connection was easy and quick"
Πλεονεκτήματα: "Connecting flight from Hamburg was late so gate personnel graciously gave me an upgrade."
Πλεονεκτήματα: "Small but very efficient airport Pilot actually flew lo for a period of time to enjoy the view of a Russian village and fjords and glacier"
Μειονεκτήματα: "no food very cramped small seats plain full to capacity"
Πλεονεκτήματα: "Easy embarkation, helpful staff."
Μειονεκτήματα: "Shock to discover that suitcases were not included in price of tickets purchased online. We had to pay the equivalent of $100 (australian) per case. My seat was extremely u comfortable as the cusihion was misshapen. The male passengers seated behind us were drinking alcohol and became loud and garrulous, making the trip most uncomfortable and unpleasant."
Πλεονεκτήματα: "The flight was on time and the crew was friendly"
Μειονεκτήματα: "My luggage did not follow me to Geneva as it was supposed to do. I hope it will come today in Annecy where I am staying."
Πλεονεκτήματα: "The biz class seat and bed"
Μειονεκτήματα: "The olives in the salad."
Πλεονεκτήματα: "Your entertainment and SAS TV as well as landscape camera were great. Your pilots did a great job with getting us home extra fast inspire of boarding delay. I liked the crew a little more on tbd way to Sweden than on the way to Chicaho"
Μειονεκτήματα: "Boarding was a little strange. Not sure why the gate stayed closed up until boarding time so passengers had to stand in line until actual boarding instead of being able to sit and relax. Also not sure why we weren't permitted to check in online like previous."
Μειονεκτήματα: "Lost baggage"
Μειονεκτήματα: "Excellent airline. Always my first choice!"
Πλεονεκτήματα: "Front and rear boarding is nice, makes the process go a little bit faster"
Μειονεκτήματα: "Seems stingy not to offer any free drinks on a flight, not even water. I'm glad the major US airlines have not started doing that. Checked bag fees are based on weight which is fair in a way, but annoying that I have to pack a travel scale and weigh it the night before to avoid being overcharged."
Μειονεκτήματα: "Reclining seats"
Μειονεκτήματα: "My luggage was delayed and did not arrive to Madrid 2 days later after I had already left the city. I tried to contacted the Aer Lingus but their contact office was at oversea (not in Madrid). It cost me so much $$$ to make international phone call to locate my luggage. But, still without success..."
Πλεονεκτήματα: "The crew was very attentive and the flight left on-time and arrived on-time too. No issues with the schedule or my bags."
Μειονεκτήματα: "The seats are really uncomfortable, they provide you a pillow and a blanket, but with the limited space you can't even use them, there is even less space than on domestic planes. For an overseas flight this is really bad. Also, you cannot sleep, very long time for dinner and announcements."
Πλεονεκτήματα: "I'm very angry that the ticket sold to me was British Airways and I was told on the airport by British Airways that I should check in at the Air Lingus counter! This is cheating and false advertising!!!"
Μειονεκτήματα: "Everything could have been better!"
Μειονεκτήματα: "The flight was delayed. I suggested I take another flight, they kept on saying we will not be late . Well i missed both connecting flights."
Πλεονεκτήματα: "Good price , good career"
Πλεονεκτήματα: "The service from the flight crew was excellent. On board meals were good, too. Although my luggage never made it on my flight to Chicago due to a delay arriving in Dublin, Aer Lingus provided me with tracking information, and I received my suitcase at my home within 48 hours."
Μειονεκτήματα: "No TV on board and you had to pay for a glass of water"
Πλεονεκτήματα: "Great selection of entertainment. Very cordial staff."
Μειονεκτήματα: "The food was very salty and everything had dairy and wheat in it- which I cannot have. The seats were uncomfortable and I felt cramped."
Πλεονεκτήματα: "Very professional crew, super tight seats and not much room under seat, so very cramped for 8.5 hour flight"
Μειονεκτήματα: "I was at the airport 4 hours early- no connections. They still managed to lose my bag. I don’t live near an airport. It added 2 hours to a long trip to wait for it, then wait with others to fill out papers when it didn’t show up."
Πλεονεκτήματα: "Quick flight, great landing"
Μειονεκτήματα: "Can believe they charge you for water."
Μειονεκτήματα: "The chairs are so uncomfortable!"
Πλεονεκτήματα: "Overall the flight was great but the seating was extremely tight which made it hard to get comfortable. Not sure what type of airplane this was. Our return flight was much roomier."
Μειονεκτήματα: "No any entertainment"
Πλεονεκτήματα: "The flight attendants were lovely... what was wrong with this plane was not their fault and they did their best."
Μειονεκτήματα: "Not only was my seat cushion lumpy and extraordinarily uncomfortable, the seat back was broken. My video monitor was as well... Possibly the worst overseas flight I've ever taken...10 hours of pure torture. Never again."
Μειονεκτήματα: "No free alcohol on an international flight?!?!"
Πλεονεκτήματα: "Crew was very considerate."
Μειονεκτήματα: "Two hour flight delay small aisle/seats."
Μειονεκτήματα: "my ticket being canceled without me knowing"
Πλεονεκτήματα: "no delays, comfortable seats"
Μειονεκτήματα: "The flight attendants went right past us never asking if we wanted anything. They served the people to our right and in front of us. Mystifying."
Πλεονεκτήματα: "Ahead is schedule"
Μειονεκτήματα: "Even had to pay for coffee"
Μειονεκτήματα: "Too cold on the plane"
Μειονεκτήματα: "The aircraft was too old and poorly kept."
Πλεονεκτήματα: "Window seat"
Μειονεκτήματα: "Was hungry."
Πλεονεκτήματα: "courteous crew, reasonable food and snacks"
Μειονεκτήματα: "The food was terrible, could not consume."
Μειονεκτήματα: "Not even free water"
Πλεονεκτήματα: "Orderly boarding. Great entertainment options."
Μειονεκτήματα: "Online seat assignment was unavailable. Once onboard, it felt like flight staff were reluctant to give water and keep passengers hydrated on the Air Lingus flight from SFO to DUB. They even offered my 11 and 14-yr olds coffee and tea over water! We had to ask 3 times every time we needed water. Both Aer Lingus flights to DUB and to MAD were delayed."
Μειονεκτήματα: "We didn't have inflight entertainment at all. 1/43 the tvs were broken. our airplane was changed which we were supposed to be emailed about and never was. Only got 1 soft drink on an 8.5 hr flight."
Μειονεκτήματα: "Everything. They canceled the flight and made us wait at the check in counter for over 4 and half hours. After that they closed the counter without helping us rebook."
Πλεονεκτήματα: "Friendly flight attendants"
Μειονεκτήματα: "Excessive charges. After paying for our tickets, we were charged first for our seats and then for checked luggage. Those charges nearly doubled the cost of each ticket. We were also dismayed to be charged 3 Euros for a bottle of water during the flight. i suppose it's only a matter of time before the airline starts charging passengers for the right to exit the plane! Bottom line: advertising this airline as 'low-cost' is very misleading."
Μειονεκτήματα: "Everything from start to finish incompetent."
Μειονεκτήματα: "Lost my luggage. Still havent found it."
Πλεονεκτήματα: "Louise (on Aerlingus) was a tremendous help to me throughout the flight. Kind, welcoming, and professional. It was because of her service that I am giving my flight as high of a review as I am."
Μειονεκτήματα: "My seat cushion was so worn down that I felt like I spent the flight against two boards."
Πλεονεκτήματα: "I had been thinking about whether or not I want to contact Aer Lingus or not on this matter. The Aer Lingus personnel never gave me my dinner until 15 minutes after everyone else received theirs."
Πλεονεκτήματα: "Seats were comfortable"
Μειονεκτήματα: "The entire check in and paying for baggage took 1 hour and 24 minutes in Rome."
Πλεονεκτήματα: "Very helpful and exceptional in flight staff. Ground crew helped us through customs very quickly and made flight transfer very easy."
Πλεονεκτήματα: "Good flight crew, equipment and stewardesses"
Μειονεκτήματα: "My original flight was cancelled & this meant I missed my connecting flight to Donegal at 1 pm -- had to wait for the 7 pm flight to Donegal -- I was not happy as I was to attend my Mother's 80 th birthday"
Πλεονεκτήματα: "More water"
Μειονεκτήματα: "See above. No leg room, cramped"
Πλεονεκτήματα: "Crew very personable."
Μειονεκτήματα: "There wasn't any food choices for people who are vegetarian. Needed more soft drink options and a lot more blankets to go around."
Μειονεκτήματα: "I wasn't able to board the flight. System prevented me from checking my bags all the way through to LA had to leave terminal and was not allowed onto flight"
Μειονεκτήματα: "My only complaint is that my luggage was delayed on my trip out, and that the delivery service did not communicate well. I was expecting a two-hour prompt for delivery, and received a text from the delivery person saying he was at the door. I was having lunch 30 minutes away, and had to hurry up, which affected the best pub meal that I had in London."
Μειονεκτήματα: "Everything was perfect"
Πλεονεκτήματα: "It was fast & got in early"
Πλεονεκτήματα: "Our return trip from Shannon to JFK was the best flying experience we have ever had. I requested an aisle seat for my 6'5" husband and we were given the emergency aisle. The flight crew was outstanding- Ashley and Hazel could not have been nicer to us. My TV set was broken in my seat but I did not care as I had a lot of reading to do. It was an outstanding return trip from a wonderful time in Ireland"
Πλεονεκτήματα: "Friendly staff, food"