Πλεονεκτήματα: "Overall Austrian was fine. Smaller plane and people were professional."
Μειονεκτήματα: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"
Πλεονεκτήματα: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."
Μειονεκτήματα: "an excellent early Sunday morning flight to Frankfurt; overnight check-in convenience for large luggage pieces and easy security access to the boarding gates"
Πλεονεκτήματα: "One hour delay after boarding due to loosing our “slot”"
Πλεονεκτήματα: "Food was quite good, and they were great about continually offering beverages throughout the flight."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Airport in Vienna was pretty disorganized. Several people from several flights had to be pulled out for additional screening that should have been done earlier. Passengers were confused and frustrated"
Πλεονεκτήματα: "The staff were nice, the flight was on time. The meal was good."
Μειονεκτήματα: "There was no pillow on board and the flight was overnight."
Μειονεκτήματα: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."
Μειονεκτήματα: "The 34 minute flight was delayed by almost 2 hours."
Πλεονεκτήματα: "Curious crew."
Μειονεκτήματα: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."
Πλεονεκτήματα: "Flight time was quite good"
Μειονεκτήματα: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"
Μειονεκτήματα: "Terrible food and service"
Πλεονεκτήματα: "Seat ok typical. Non busy flight lots of room"
Μειονεκτήματα: "Food was poor"
Πλεονεκτήματα: "Fligth attemdance atention"
Μειονεκτήματα: "Delay in the departure (40 min)"
Πλεονεκτήματα: "Very nice staff on board and timely departure"
Μειονεκτήματα: "Cold during the flight"
Πλεονεκτήματα: "Seat size was decent, not like us airlines, there’s actually space for you knees."
Πλεονεκτήματα: "I liked that the airplane was newer and comfortable. The crew and food was ok."
Μειονεκτήματα: "There was no entertainment unless you paid for it. We already pay enough for our tickets to fly and entertainment should be included and not another added expense, especially for families that already pay so much for their flights!"
Πλεονεκτήματα: "Crew were polite and accommodating."
Μειονεκτήματα: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."
Πλεονεκτήματα: "The flight staff was very attentive, professional, and polite. It seemed like they were always bringing the passengers things like snacks and drinks. We never felt like we needed anything. This was my first time flying to Europe and flying with Swiss. I will definitely choose them again!"
Μειονεκτήματα: "I really can’t think of anything I didn’t like!"
Πλεονεκτήματα: "Crew was very friendly, food was decent and the boarding was a breeze."
Πλεονεκτήματα: "Flight on time"
Μειονεκτήματα: "nothing I can think of"
Πλεονεκτήματα: "Love the A 380-800"
Μειονεκτήματα: "Out luggage did not make it to Houston from Frankfurt. We were late from Vienna but Lufthansa held the plane and extra 30 minutes in Frankfurt so that the baggage could make it from the feeder flights and it still didn't. We were promissed out luggage on Sunday evening. No one called and as of Monday morning no news."
Μειονεκτήματα: "Food was ok. Flight was delayed."
Μειονεκτήματα: "See red comment above."
Πλεονεκτήματα: "Short flight, no major issues."
Πλεονεκτήματα: "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."
Πλεονεκτήματα: "Good service and on time."
Πλεονεκτήματα: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful."
Μειονεκτήματα: "Flight was cancelled. Ended up on Swiss Air. Only good thing about Austrian was they booked us on other flights at the check in desk."
Πλεονεκτήματα: "Flight was good and everything worked out perfectly."
Μειονεκτήματα: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."
Πλεονεκτήματα: "The crew was very attentive, generous and courteous."
Πλεονεκτήματα: "The food was good"
Μειονεκτήματα: "Everything was fine"
Μειονεκτήματα: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."
Πλεονεκτήματα: "The crew was super nice"
Μειονεκτήματα: "Not enough food during the long flight"
Πλεονεκτήματα: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."
Μειονεκτήματα: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."
Πλεονεκτήματα: "Plenty of food and drinks, pleasant crew"
Πλεονεκτήματα: "Everything was great except seats uncomfortable"
Μειονεκτήματα: "Uncomfortable seats"
Πλεονεκτήματα: "The staff from service center helped me to solve problem with my flight, it was short connection, around 35 minutes, and I missed my aircraft, but in the service center gave me ticket to the next flight, The problem was solved."
Μειονεκτήματα: "Boarding in the first flight was late for 15 minutes, but may be it has some objective reasons."
Πλεονεκτήματα: "Would fly with them anytime."
Μειονεκτήματα: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."
Πλεονεκτήματα: "The staff was very pleasant"
Μειονεκτήματα: "Very crowded plane!"
Μειονεκτήματα: "I could not pay for check-in baggages when I bough 4 tickets for 4 passengers. So I called the airline customer service, and they told me that the first check-in baggage is free. However, when we boarded the airplane on 9/5/2016, we were charged 30 Euros for each bag, a total of 120 Euros for 4 checked in bags of 4 passengers. This is unfair, and I would like it to be corrected if possible. Thanks."
Πλεονεκτήματα: "The seats were comfortable and the crew attentive. The movie selection was excellent and the entertainment system was excellent. The food was typical for what you get on transatlantic flights in economy."
Μειονεκτήματα: "At the gate the boarding processes was very slow because there was only a single person checking the passports and the boarding passes of all passengers. Surprisingly, this airline also could not provide a plastic bag for our checked in child seat, which is standard on other airlines."
Πλεονεκτήματα: "Their first class looked very comfy"
Πλεονεκτήματα: "Never again with KAYAK. Sorry."
Πλεονεκτήματα: "The plane was comfortable and the crew was nice and efficient. My legs did not cramp up on the long flight. Good job."
Μειονεκτήματα: "My experience at Vienna airport was HORRIBLE. No jet bridge -- stairs to walk onto the tarmac. Board a crowded bus to get to the terminal. The terminal was a nightmare...up the stairs, down the stairs, walking forever like a mouse in a maze. Very inefficient and crowded conditions at the gate for boarding. Not enough information as to what's happening. I felt like a sardine in a can! The personnel at the gate were not at all friendly or forthcoming with information."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The crew was astounding"
Μειονεκτήματα: "Short and sweet"
Πλεονεκτήματα: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Μειονεκτήματα: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Μειονεκτήματα: "Advertised October Pink products but did not have them for breast cancer support"
Πλεονεκτήματα: "Entertainment programs"
Μειονεκτήματα: "New variety of food"
Πλεονεκτήματα: "Amasing crew"
Πλεονεκτήματα: "Not much, seats are super uncomfortable"
Μειονεκτήματα: "Better code sharing with KLM"
Πλεονεκτήματα: "Everything! The service was exceptional!"
Πλεονεκτήματα: "Great newer plane, great service!"
Πλεονεκτήματα: "Flight was on time."
Μειονεκτήματα: "In flight complimentary food and drink service could have been better."
Πλεονεκτήματα: "The whole crew is so kind"
Μειονεκτήματα: "Delta made my whole first flying experience the best."
Μειονεκτήματα: "No entertainment facilities"
Μειονεκτήματα: "Boarding clusterf..."
Πλεονεκτήματα: "crew was great, seats were comfortable"
Μειονεκτήματα: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"
Πλεονεκτήματα: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Μειονεκτήματα: "Seats were not comfortable, even in Comfort + seating isle."
Μειονεκτήματα: "Excelente aerolínea"
Πλεονεκτήματα: "Friendly attendants, entertainment variety"
Μειονεκτήματα: "Comfort, food could have been better."
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Seats! They were too small!"
Πλεονεκτήματα: "The crew was friendly!"
Μειονεκτήματα: "Once again no vegetarian options."
Πλεονεκτήματα: "Crew and food were great."
Μειονεκτήματα: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
Πλεονεκτήματα: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Πλεονεκτήματα: "Crew members"
Μειονεκτήματα: "Up to 1 hour late and they leaved my baggage in Paris"
Μειονεκτήματα: "Flying back to US, passsengers get charged for their luggage. Which this is not informed to us, neither On our email nor when we were checking ( for free) in Us"
Πλεονεκτήματα: "Liked the transfer"
Πλεονεκτήματα: "Flight crew, pilot,food and entertainment options were great"
Μειονεκτήματα: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"
Πλεονεκτήματα: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Μειονεκτήματα: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."
Μειονεκτήματα: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Μειονεκτήματα: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Πλεονεκτήματα: "It was a wonderful flight and service . Hospitality and welcoming."
Μειονεκτήματα: "Nothing everything was amazing ."
Μειονεκτήματα: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Πλεονεκτήματα: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Πλεονεκτήματα: "Easy, fast, comfortable, no hassles"
Πλεονεκτήματα: "Nice crew, free snacks"
Μειονεκτήματα: "For taller people flying economy sucks . The seats are always to small"
Πλεονεκτήματα: "Good cabin, but very conjugated :|"
Μειονεκτήματα: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"
Πλεονεκτήματα: "Cabin crew very friendly and caring."
Μειονεκτήματα: "Airport services and lounge are OK."
Πλεονεκτήματα: "it was cancelled so they got me on the next flight on Turkish"
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "Food was AWFUL! Better to serve nothing"
Μειονεκτήματα: "There are always delays. Today it was that internet was down."
Πλεονεκτήματα: "On time departure and arrival"
Πλεονεκτήματα: "Great people"
Μειονεκτήματα: "It was an hour late"
Πλεονεκτήματα: "No delays, service with a smile"
Μειονεκτήματα: "Nothing to report."
Μειονεκτήματα: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."
Πλεονεκτήματα: "The flight attendant was very nice to me. TV was very good. space was enough ."
Μειονεκτήματα: "We had to pay for wi fi."
Πλεονεκτήματα: "The crew was very nice and helpful."
Μειονεκτήματα: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. In a French company I expect much more. The entertainment system on the airbus a380 was like an enchant IT system from the past. Very poor reaction time. Very messy and not people oriented at all. Especially after KLM's And Delta experience."
Πλεονεκτήματα: "Free drinks and snack!"
Πλεονεκτήματα: "I like service of AF"
Μειονεκτήματα: "Air Transat was awsome"
Μειονεκτήματα: "Boarding sucks"
Πλεονεκτήματα: "Comfortable seats"
Μειονεκτήματα: "Limited movie selection"
Μειονεκτήματα: "There was a delay of 4 hours to board from Montreal to Paris. with not any justification or valuable reason from the crew."
Πλεονεκτήματα: "I fly coach so no the seat is not comfortable. However the crew, food, and entertainment were great."
Μειονεκτήματα: "Free drinks"
Πλεονεκτήματα: "Crew was reasonable, seats not great."
Μειονεκτήματα: "We were fee'd to death. For example, this is the first time flying Air Transat where we had to pay extra for luggage and the cost was incredibly high! I feel ripped off."
Πλεονεκτήματα: "Crew amazing. Passengers great"
Μειονεκτήματα: "Seats are way too small. Aisles way too tight. Recent acquisition by air Canada must improve passenger comfort."
Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "Boarding was awful. One queue in a very small area for all passengers. Agent tried to charge us 150 GBP for 3 carry on bags which we had previously carried on for 2 other flights. Felt like extension until I pushed back."
Μειονεκτήματα: "Seats are getting smaller on these short haul flights."
Πλεονεκτήματα: "Good Service"
Μειονεκτήματα: "Seats can be a little more spacious"
Μειονεκτήματα: "huge delay"
Πλεονεκτήματα: "Nice crew. Nice flying."
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "The crew was professional and did a great job making sure everyone was informed and well looked after."
Πλεονεκτήματα: "Clean modern plane. Nice crew."
Μειονεκτήματα: "Seats were far too narrow. Couldn't sit back without overlapping shoulders."
Μειονεκτήματα: "No entertainment, staff rude... i do not recommend flying with air transat to Puerto Rico"
Μειονεκτήματα: "Stroller was not at the gate. We had a connecting flight. Had to go out and check in again to collect the stroller."
Πλεονεκτήματα: "Very comfortable plane. All on time . Good experience."
Πλεονεκτήματα: "Contrary to some reviews, I had an excellent experience with Air Transat. I would highly recommend."
Μειονεκτήματα: "Thought they were a well oiled machine."
Πλεονεκτήματα: "The process to go through security and boarding was smooth and efficient"
Πλεονεκτήματα: "It left fairly promptly. Service was efficient. The seat was comfortable."
Μειονεκτήματα: "Had to pay 100$ for an extra bag because I was 4kg over weight then also had to transfer my bags myself during my layover. There was no entertainment on a long haul flight from London to Toronto. And zero space on the lonhaul flight. The least space on a plane I’ve ever had and I fly almost every week. I will never fly air transat again unless absolutely necessary."
Πλεονεκτήματα: "The pilot was honest and concerned with the safety of the aircraft. That was most appreciated."
Μειονεκτήματα: "Flight was 3 hours late. There was no liquor or even a small snack provided. Minimum service by the flight crew. Most disappointed!"
Πλεονεκτήματα: "Food was better than on my flight to Porto"
Μειονεκτήματα: "There was no water in the washrooms from the start of an 8 hour flight!"
Πλεονεκτήματα: "Great entertainment but preferred the selection from Montreal to Paris."
Μειονεκτήματα: "Needed more leg room for such long flight. Especially if you get the aisle seat space under seat is very small in comparison to middle seat space."
Πλεονεκτήματα: "Checking In was really easy and the TSA process was speedy"
Μειονεκτήματα: "The flight attendant kept insisting that we take our headphones out even there were no announcements being made."
Πλεονεκτήματα: "Entertainment system worked this time."
Μειονεκτήματα: "Departure delay. Delay on receiving luggage. Aircraft is not so clean."
Πλεονεκτήματα: "Very friendly and helpful crew. Direct flight from Venice was much appreciated."
Μειονεκτήματα: "Old aircraft, let's hope they spend more on maintaining the engines than the cabin..."
Πλεονεκτήματα: "Worse experience, air hostess don’t wear gloves while serving food and beverages. They usually had there fingers in everything. When told air hostess was rude and never responded"
Μειονεκτήματα: "Worse experience, air hostess don’t wear gloves while serving food and beverages. They usually had there fingers in everything. When told air hostess was rude and never responded"
Πλεονεκτήματα: "The food is excellent, the entertainment contains newest movies."
Μειονεκτήματα: "The seats are somewhat small, and there was no way to do the check in online which meant we had to wait in line to do the check in at the airport. It was fast though"
Πλεονεκτήματα: "Wine, seats, food"
Μειονεκτήματα: "Three hour delay due to wind caused chaos. Very late notification of delay, confusion at gate."
Πλεονεκτήματα: "Inexpensive cheerful staff"
Μειονεκτήματα: "Old plane. Food was grim."
Πλεονεκτήματα: "Staff was super nice"
Μειονεκτήματα: "Too small"
Πλεονεκτήματα: "Very friendly crew!"
Μειονεκτήματα: "They ran out of food on both trips"
Πλεονεκτήματα: "Staff was amazing. We were delayed in Rome but our connecting flight to Toronto waited for us."
Πλεονεκτήματα: "In flight entertainment. Helpful flight attendants and comfortable enough seats for the price."
Μειονεκτήματα: "Not the airlines fault but the woman in front of me reclined her seat 100% and was in my lap the entire flight: made for leg cramping and discomfort for the 8+ hours in the air. The sand which I received also had soggy bread after warming.. I got the vegetarian and was a bit disappointing."
Μειονεκτήματα: "2 hours delay. Not much food. No earphones for free."
Πλεονεκτήματα: "Entertainment, movies etc."
Μειονεκτήματα: "Cramped seat"
Πλεονεκτήματα: "The price of the flight"
Μειονεκτήματα: "2 hours and 45 minutes to board a plane that was supposedly not cool enough to board. Then once we were on our way for an almost 11 hour flight, no coffee was available due to "contaminated water". Landing in Toronto after 10 hours and 45 minutes, we had to sit on the plane for another hour because there was no available gates. We were bussed off from a nearby field."
Μειονεκτήματα: "No individual screens for entertainment"
Πλεονεκτήματα: "Flights were on time"
Μειονεκτήματα: "No space between seats and food could be better when flying over 8 hours."
Πλεονεκτήματα: "Nothing in particular"
Μειονεκτήματα: "Below average company"
Πλεονεκτήματα: "Good efficient crew!"
Μειονεκτήματα: "Small seats"
Πλεονεκτήματα: "Great hostesses very friendly"
Μειονεκτήματα: "Very poor meals and entertainment"
Πλεονεκτήματα: "The flight was delayed due to heavy rain but that's certainly no fault of the airline itself. Nice, comfortable plane. In flight entertainment. Snacks and beverages available. Overall great experience. I would certainly fly Air Transat again."
Πλεονεκτήματα: "Everything was great"
Μειονεκτήματα: "Having to check my carry on bag that all other airlines allow as carry on"
Πλεονεκτήματα: "The food was good"
Μειονεκτήματα: "My girlfriend’s Tv stopped to work in the beginning of the flight."
Πλεονεκτήματα: "Comfortable and clean flight"
Πλεονεκτήματα: "The gluten free meals were quite good. Everything seemed clean."
Μειονεκτήματα: "The plane was small for a transatlantic flight. The entertainment was not easy to find/access."
Πλεονεκτήματα: "Easy to buy"
Μειονεκτήματα: "Long delay"
Πλεονεκτήματα: "Great crew, prompt take-off and boarding / de-planing"
Μειονεκτήματα: "Seats were dated and uncomfortable"
Πλεονεκτήματα: "Boarding was good and fast"
Μειονεκτήματα: "The audio jack was not good thus I had to keep it steady with my hand to be able to listen to movie"
Μειονεκτήματα: "Improve seat comfort"
Πλεονεκτήματα: "Crew was friendly and polite"
Πλεονεκτήματα: "Crew was polite within their constraints for food, drinks and entertainment system."
Μειονεκτήματα: "- Long delay (3+ hrs) due to technical problems - Food was mediocre at best - Entertainment system was not working for a 10-hour flight - No personal screens, you had to use your phone or tablet, downloading the app did not work and the charging outlet for my phone was not working."
Μειονεκτήματα: "Flight attendant announcements were painfully loud causing me to have to cover my ears on 3 occasions."
Πλεονεκτήματα: "Everything went very smoothly with this flight. It boarded on time. The crew were all very friendly. I enjoyed the entertainment selections and found a tv show that I had been wanting to see. I managed to watch 2 episodes and look forward to watching more of the same show on my flight back. I ended up having the 2 seats to myself which was great. Extra legroom. I have no complaints at all."
Μειονεκτήματα: "My flight from NYC to Montreal was significantly delayed because the plane was late getting to NYC. This caused several passengers to miss our connecting flight to Quebec City. Air Canada put us on another flight that didn't depart until over 24 hours later! Despite our efforts, we were not offered any help in getting on an earlier flight, and the airline was unwilling to give us hotel vouchers or rental car vouchers. We paid for a rental car and drove ourselves from Montreal to Quebec City. Both of our returning flights were delayed as well. I understand things happen when traveling, but I expect some type of help/ reimbursement/ or sympathy (at a minimum) from the airline! This was my first and will be my only time flying Air Canada."
Πλεονεκτήματα: "Flight attendant very pleased"
Μειονεκτήματα: "Can't use the entertainment, the jack to connect the headset was broken"
Μειονεκτήματα: "The fact air canada booted me and my year and a half year old off the plane. They gave me no compensation for the fact that they did this. So not impressed"
Πλεονεκτήματα: "Fast flight, friendly crew"
Μειονεκτήματα: "I had to change my return ticket early because of an emergency and Air Canada charged me $481.00 whenI only paid $371.00 fora round trip. How is that possible?"
Πλεονεκτήματα: "Very short flight, not much to say"
Πλεονεκτήματα: "Being the first passengers to exit the cabin after a 5 and a half hour flight is definitely a perk, as well as getting one's luggage (a priority tag is attached to them) immediately upon getting to the carousel, an other. Leg room and more space is also great."
Μειονεκτήματα: "The only board menu was not exhaustive, considering one pays over $500 USD to move up to business class."
Πλεονεκτήματα: "The flight attendants were very friendly and tried to make up for a very delayed flight with kindness and attention. They were the saving graces for that flight not being a total disaster."
Μειονεκτήματα: "The incoming flight was delayed which pushed our flight back. After we were done boarding, we sat on the tarmac for almost another full hour and weren't really told why the incoming flight was delayed in the first place. My IFE wasn't working so I couldn't even watch a movie or do anything while we were waiting."
Μειονεκτήματα: "No one told us the only inflight entertainment option was streaming via their app, until we were seated on the aircraft with no access to wifi."
Πλεονεκτήματα: "This was a boring flight which is a good thing, no drama, no mechanical problems, no weather problems. More leg room than an overseas flight."
Πλεονεκτήματα: "Service food on time flights"
Μειονεκτήματα: "No movie for such a long flight."
Μειονεκτήματα: "I did not like the crew in Casablanca airport . They were so slow and they did not help the travelers to get to the boarding on time. It seems that they don't even care about their passengers. Air canada needs to improve the professionalism of their crew in Casablanca, and the quality of service provided."
Μειονεκτήματα: "Your worst nightmare. Lost my luggage and 24 hours can't even tell me where it is. Complete incompetence."
Μειονεκτήματα: "I was dozing when the attendant came around- as a result went through whole flight without water!"
Πλεονεκτήματα: "On time and efficient"
Μειονεκτήματα: "To pay American dollars for baggage on AC coming back to CANADA or to pay AT ALL for a bag"
Πλεονεκτήματα: "Quick, cheap, great service"
Μειονεκτήματα: "Nothing bad, really"
Μειονεκτήματα: "Air Canada was one hour late leaving the gate. This in fact was a great improvement as when we left Montreal on Dec.21 they were 4 hours late and in the best of xmas cheer didn't even offer us a free drink. Way to go AC."
Μειονεκτήματα: "Electrical plugs not working on both flights, so I couldn't use my laptop."
Πλεονεκτήματα: "Smooth boarding and direct flight"
Μειονεκτήματα: "Problem with heating and no blankets"
Μειονεκτήματα: "Unhelpful crew,dreadful status updates about our delay, not enough food on board for everybody"
Πλεονεκτήματα: "The flight was on time, boarding was well-organized, the service was friendly and helpful."
Μειονεκτήματα: "The line to the washroom was quite long - there were only two washrooms at the back of the plane."
Μειονεκτήματα: "Customers was asked to give up carry on bags because flight was full well my bag never reached my destination"
Πλεονεκτήματα: "Going through customs and immigration in Canada before returning to the US is very convenient and saves time after you land."
Πλεονεκτήματα: "Friendly crew. Boarding was very chaotic and our seats were originally booked together and someone needed up separate. In the end, the crew worked it out for us and we were satisfied."
Μειονεκτήματα: "I've flown this airline a few times and the seats are pretty uncomfortable."
Πλεονεκτήματα: "Able to upgrade to 1st class"
Μειονεκτήματα: "Customs what a cluster of confusion"
Πλεονεκτήματα: "Really friendly crew."
Μειονεκτήματα: "The plane doesn't have an entertainment system and the seats are uncomfortable."
Πλεονεκτήματα: "The crew was polite and friendly."
Μειονεκτήματα: "The seats were very small. I was flying Premium Economy, so it was tolerable, but my daughters were flying economy with very hard seats, very little room, no snacks and no entertainment. It was the Gulag! I can't imagine it being worse for them. On a short domestic flight, it may be tolerable, but for a long international flight across the pond, it was a nightmare! Also, please stop serving those hot pockets as a snack and please stop charging for potato chips and snacks unless you plan to serve a substantial meal! A 400 calorie meal is not going to keep anyone satisfied for 10 hours!"
Πλεονεκτήματα: "The crew was amazing"
Πλεονεκτήματα: "The tv for each individual person"
Μειονεκτήματα: "Always late."
Πλεονεκτήματα: "Staff was friendly"
Μειονεκτήματα: "Uncomfortable seating"
Μειονεκτήματα: "Food was terrible - no movie screens - just their ipads, crew wasn't that friendly"
Μειονεκτήματα: "The flight was 2 hours late. It had apparently arrived late, and then they had mechanical problems. Air Canada gave me some inaccurate information which delayed me in Montreal and made me miss my connection to Toronto. Also, even though I specified to the flight attendant that I was connecting to Toronto before going to the US , they only gave me the US custom form even though you apparently need to fill the Canadian one even if you are just transiting through the country."
Πλεονεκτήματα: "We missed our connecting flight due to a delay and we were automatically rebooked on the next fight. On an US airline, we would have o stand in line to get that done. We traveled on Rouge, from Venice to Montreal, and it was better than the reviews I had prior. There was an outlet to charge electronic devices and the app was easy to use."
Μειονεκτήματα: "The delay was due to getting baggage loaded. 1.5 hours. There is an issue there."
Πλεονεκτήματα: "You had the latest HBO shows"
Μειονεκτήματα: "Staff was a bit rude in at check in to get onboard as I was one of the last passengers to board the plane."
Πλεονεκτήματα: "Very friendly staff."
Μειονεκτήματα: "Left late so missed connection. Was put up in a mediocre hotel."
Μειονεκτήματα: "No in flight entertainment available"
Πλεονεκτήματα: "The flight was comfortable. Entertainment choices were varied and generous."
Μειονεκτήματα: "o'Hare needs an upgrade."
Πλεονεκτήματα: "Love Air Canada"