Πλεονεκτήματα: "Getting to know the crew who served me in delta one was great! Food service was done pretty quickly and good snacks available."
Πλεονεκτήματα: "Boarding was a fast and smooth process. Flight attendants were there to help with carry on luggage if needed. Always nice and do their best."
Μειονεκτήματα: "Flight delay"
Πλεονεκτήματα: "Easy boarding, our connecting flight was at the same gate!"
Μειονεκτήματα: "Would always love more room in comfort class."
Μειονεκτήματα: "Excellent service"
Πλεονεκτήματα: "Missed it"
Μειονεκτήματα: "Give me back money"
Μειονεκτήματα: "Flight was cancelled and rebooking was poorly handled. Might get bumped from rebooked flight as well."
Μειονεκτήματα: "Crew was not very friendly or helpful. Not even a drink service on this flight. Atlanta is over crowded and always a problem. Couldn’t avoid it this time."
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Μειονεκτήματα: "The flight is operated by Air France and I would have preferred Delta. It was extremely cramped but the food was excellent and it was on time"
Πλεονεκτήματα: "Delta’s crew is the best part about flying delta!"
Πλεονεκτήματα: "The crew was awesome. The entertainment was great with a huge selection of movies. The food was really good."
Μειονεκτήματα: "Boarding was delayed while waiting for Delta agents to come and assist people off of the plane."
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Μειονεκτήματα: "Flight was delayed several times and they lost my suitcase"
Μειονεκτήματα: "Let was a typical flight. About all you can hope for is that it is on time. That makes it excellent."
Μειονεκτήματα: "Great flight. On time and friendly staff."
Πλεονεκτήματα: "Everything is perfect"
Μειονεκτήματα: "The flight was 2 hours delayed.. this cause a lot of inconvienece.."
Μειονεκτήματα: "The person next to me"
Πλεονεκτήματα: "I loved the flight attendants and the desk staff everyone was so friendly and made me want to travel delta again."
Μειονεκτήματα: "Delta doesn’t offer military spouses free checked bags and I found this out at the airport. It was disheartening, but at least it’s Delta and not the airline that is supposed to represent America."
Μειονεκτήματα: "Not enough seating at the airport gate in KC. No coffee on the flight."
Πλεονεκτήματα: "It was water or water no soft drinks"
Μειονεκτήματα: "Only water"
Πλεονεκτήματα: "Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable."
Μειονεκτήματα: "Very old plane, 767-300. The bathrooms needed a better and more thorough renovation."
Μειονεκτήματα: "Online check in didn’t work. Called Delta 800# and rep said I needed to wait till I got to airport. Airport rep said I needed to use the KLM flight number, not the Delta number.W"
Πλεονεκτήματα: "On time. Seat upgraded seat to Delta Comfort plus, courteous flight crew, music before take off and landing."
Πλεονεκτήματα: "Easy boarding nice clean and spacious, I am tall so it is sometimes difficult to have enough space in aricraft. Staff was very nice, polite and helpfull during the long 12h flight, very nice job indeed!"
Πλεονεκτήματα: "Gate crew in DEN provided free refreshments at the gate during a 2+ hour flight delay."
Μειονεκτήματα: "The aircraft used for this flight comes from LGA as part of an out-and-back. Delays can be expected if there is an earlier departure delay in NYC. On 6/30, this aircraft was 2+ hours late while all other airlines (United, Southwest and Frontier) were all on-time."
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "that we got to our destination"
Μειονεκτήματα: "the bathrooms were gross"
Μειονεκτήματα: "The monitors kept on freezing"
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "On time leaving and landing"
Μειονεκτήματα: "Every thing went well"
Μειονεκτήματα: "Engine problems-2 hour delay"
Πλεονεκτήματα: "Everything went off without a hitch."
Πλεονεκτήματα: "Great and friendly crew"
Μειονεκτήματα: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"
Μειονεκτήματα: "Too many turbulences !!!"
Πλεονεκτήματα: "Flight attendants were really kind"
Μειονεκτήματα: "We were an hour late to leave so I missed my connecting flight and am currently stuck in Minneapolis for nearly 8 hours now"
Μειονεκτήματα: "Gate attendant was extraordinarily rude"
Πλεονεκτήματα: "Personnel was friendly and accommodating"
Μειονεκτήματα: "Delayed half hour and no leg room"
Πλεονεκτήματα: "Compared to previous flight - this was so much better with upgrade to first class and extra space."
Πλεονεκτήματα: "Free meals and entertainment"
Μειονεκτήματα: "Can someone please improve airline food?!"
Πλεονεκτήματα: "A simple and pleasant experience!"
Μειονεκτήματα: "Everyone was professional and polite."
Πλεονεκτήματα: "Larger seats"
Μειονεκτήματα: "The seats are too small."
Πλεονεκτήματα: "The staff was very helpful and kind."
Μειονεκτήματα: "The wifi did not work, my seatbelt was literally broken/unattached, they had no coffee. This may seem minor to some but when you are at the airport at 4 a.m with a child you don't expect all yhese things to happen."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "Had a great experience on my flight. All on time, and connections were great."
Πλεονεκτήματα: "Easy loading and unloading the plane. Friendly staff"
Πλεονεκτήματα: "Excellent service and on-time"
Μειονεκτήματα: "Baggage charge"
Πλεονεκτήματα: "Loved everything, the meal was good, spacious seats and friendly staff."
Μειονεκτήματα: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The crew was astounding"
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Μειονεκτήματα: "Flight was delayed"
Πλεονεκτήματα: "Entertainment programs"
Μειονεκτήματα: "New variety of food"
Μειονεκτήματα: "New variety of food"
Πλεονεκτήματα: "The seat was very comfortable."
Μειονεκτήματα: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Πλεονεκτήματα: "Staff were friendly and seats in business were super comfortable."
Πλεονεκτήματα: "Crew was very friendly and seat in KQ is super comfortable in Business."
Πλεονεκτήματα: "Crew great."
Πλεονεκτήματα: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."
Πλεονεκτήματα: "In flight entertainment was great"
Μειονεκτήματα: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Μειονεκτήματα: "Excelente aerolínea"
Πλεονεκτήματα: "The crew was excellent."
Μειονεκτήματα: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."
Μειονεκτήματα: "Not to be late ,and not to loose my luggege"
Πλεονεκτήματα: "The crew"
Μειονεκτήματα: "Seats! They were too small!"
Μειονεκτήματα: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Πλεονεκτήματα: "Good food and crew"
Μειονεκτήματα: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."
Πλεονεκτήματα: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Πλεονεκτήματα: "Great seat. Comfortable. Quick boarding."
Μειονεκτήματα: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"
Πλεονεκτήματα: "Air France personnel is always really helpful"
Μειονεκτήματα: "Food and comfort in short haul are not the best - but the flight is short..."
Πλεονεκτήματα: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Πλεονεκτήματα: "Crew was very nice. Food was good and tasty."
Μειονεκτήματα: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."
Πλεονεκτήματα: "Good food and service"
Μειονεκτήματα: "Arrived 5 hours late"
Μειονεκτήματα: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Πλεονεκτήματα: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Μειονεκτήματα: "Check in process was easy. The flight attendants are all very helpful and kind."
Μειονεκτήματα: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Πλεονεκτήματα: "That I was able to sleep a bit on the flight - and that we gained an hour."
Μειονεκτήματα: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Πλεονεκτήματα: "Very quiet"
Μειονεκτήματα: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"
Πλεονεκτήματα: "Onboard crew was friendly. Dinner was good"
Μειονεκτήματα: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"
Μειονεκτήματα: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."
Μειονεκτήματα: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Πλεονεκτήματα: "The service was very professional."
Μειονεκτήματα: "Everything went well."
Πλεονεκτήματα: "All was good we didn’t feel the time 9 hours passed easily"
Μειονεκτήματα: "Nothing special"
Πλεονεκτήματα: "On time after latish start"
Μειονεκτήματα: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"
Πλεονεκτήματα: "Food was excellent and crew was very nice."
Μειονεκτήματα: "Could not check in online before my flight and no zones to board just line up and go apparently."
Πλεονεκτήματα: "It was on time"
Μειονεκτήματα: "Food was AWFUL! Better to serve nothing"
Μειονεκτήματα: "the food is terrible."
Μειονεκτήματα: "only there were del;ay at JFK"
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Πλεονεκτήματα: "Priority boarding"
Μειονεκτήματα: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."
Πλεονεκτήματα: "No issues, quick trip, friendly staff, comfortable ride..."
Μειονεκτήματα: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."
Πλεονεκτήματα: "Lovely crew, clean toilets"
Μειονεκτήματα: "It's an a380, stains everywhere, aisles between seats narrow even for business, caos at CDG, no clear queues, ground staff shout at passengers, food selection good but huge gap between describtion and reality, in JFK we waited for 30 minutes cause the docking spot was too narrow for the captain, sky priority? The economy got their bags before 1st and business."
Πλεονεκτήματα: "The flight crew and flights itself were great."
Μειονεκτήματα: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Πλεονεκτήματα: "Flight attendant very good at updating the passenger"
Μειονεκτήματα: "I loved the seating on that plane with a 2x4x2 row."
Πλεονεκτήματα: "Seats were comfortable with plenty of room in first class. Staff were friendly and attentive."
Μειονεκτήματα: "Dancing clowns? Overall it was a nice and pleasant flight"
Μειονεκτήματα: "AA needs to be more prepared than delaying"
Μειονεκτήματα: "I could not access the games the lady next to me, and others were playing. When I decided to watch movies the earphones were so small they kept falling out of my ears, and I am a small woman. It was a long flight from Tokyo to Dallas, and the lack of diversion became a major irritant."
Μειονεκτήματα: "The airport experience was horrible. American Airlines did not have enough personnel on duty to process all the waiting passengers."
Πλεονεκτήματα: "The crew: very helpful, did their best to correct errors regarding special meals"
Μειονεκτήματα: "Seat assignment. Others, besides myself and my husband, were not seated together, and in our case at opposite side of the plane, but, even though the flight was full, there was no reason for that that I could see (some solo passengers were seated next to a member of a split couple/family)."
Πλεονεκτήματα: "Crew was nice, entertainment was good"
Μειονεκτήματα: "Food was mediocre"
Πλεονεκτήματα: "The flight and crew were very nice"
Πλεονεκτήματα: "Once boarding, we didn’t wait long for take off."
Μειονεκτήματα: "Being on time."
Μειονεκτήματα: "Flight was severely delayed, no compensation, check-in was horrible."
Μειονεκτήματα: "Be on time. We missed connection flight due to departure delay"
Πλεονεκτήματα: "Smooth ride"
Μειονεκτήματα: "The entertainment / announcement system has issues. The safety video was interrupted and segments repeated randomly."
Μειονεκτήματα: "My luggage was delayed. I received it the day after"
Μειονεκτήματα: "Seats on American Airlines are the pits. So much so, that my back has gone into spasm. Bottom line, in future I'll do my best to avoid flying American!"
Μειονεκτήματα: "Nothing. Awesome Customer Service"
Πλεονεκτήματα: "Flight attendant was a little rude"
Πλεονεκτήματα: "Even thou flight was delayed we arrive at a decent time."
Πλεονεκτήματα: "I enjoyed everything!"
Μειονεκτήματα: "No complaints!"
Πλεονεκτήματα: "The crew was very nice and friendly"
Μειονεκτήματα: "There was a technical difficulty with the plane, which made a short delay in our flight."
Πλεονεκτήματα: "0ntime quick boarding"
Μειονεκτήματα: "cost to check baggage"
Πλεονεκτήματα: "Once we boarded in philly"
Μειονεκτήματα: "The amount of time on the ground"
Μειονεκτήματα: "ΜΕ χρεωσαν 300 δολάρια για 2η υπερβαρη βαλίτσα που ειχα πληρώσει online δεύτερη βαλίτσα αλλα δεν την βρήκαν πουθενα και Μαλιστα μου είπαν στα checkin οτι δεν γίνετε να πληρώσω online.πραγμα που εκανα και χρεώθηκα. Μέσα σε ολα αυτα το κουτί του desktop υπολογιστή μου ήταν σπασμένο απο το TSA με λόγο οτι δεν μπορούσαν να το "ξεκλειδώσουν"."
Μειονεκτήματα: "Flight delayed due to weather issues then compounded by crew issues. Would have been tolerable if they had been upfront about it instead of doing the one hour delay, then another hour, then another hour ad nauseum. More than 3 hours total."
Πλεονεκτήματα: "USB port at seat. Smooth ride and landing. Complimentary wine."
Μειονεκτήματα: "Some of the typical unfriendly flight attendants. No way to get comfortable on the 10-hour flight. Horrible movie and other "entertainment" selections. Had to wait about 45 minutes on the tarmac after landing because they couldn't get an available gate for our scheduled flight. Beats the 5 HOUR delay on the flight out to Athens though. I have to say that's all the usual American Airlines incompetence. The cockpit crew always seem great though. I don't fly American unless I have to."
Πλεονεκτήματα: "DCA based AA gate agents were awesome. We were booked on a flight that was delayed, turned out there was a flight about to depart (it had been delayed 2.5hrs due to weather), but was departing prior to our reg scheduled flight so they put us on standby. No doubt the crew was also columbus based and eager to get home...as they did. Couldn’t be more pleased to get home"
Πλεονεκτήματα: "On time and pleasant staff"
Πλεονεκτήματα: "Everything was good."
Πλεονεκτήματα: "Nice people to fly with"
Πλεονεκτήματα: "The crew was very welcoming."
Μειονεκτήματα: "The weather caused a bit of turbulence."
Πλεονεκτήματα: "the flight was good"
Μειονεκτήματα: "the delay, we stay from 12 to 6:30 that the flight finally depart"
Πλεονεκτήματα: "We enjoyed the room on the seats and the power outlets were very comfortable. Air Crew was extremely attentive!"
Μειονεκτήματα: "Too much space in between meals provided and small portions."
Πλεονεκτήματα: "Direct smooth"
Μειονεκτήματα: "A little snooty attendants tight seats"
Πλεονεκτήματα: "The amount of legroom is insane. Super comfortable flight, very nice staff."
Μειονεκτήματα: "The limitation on available hardware that is compatible with the GoGo app prevented us from enjoying the available entertainment."
Πλεονεκτήματα: "Short flight"
Μειονεκτήματα: "Numerous delays."
Μειονεκτήματα: "Delayed by two hours."
Πλεονεκτήματα: "the clerk at the boarding desk was kind"
Πλεονεκτήματα: "Everything was timely, courteous & pleasant. The aircraft was very clean."
Μειονεκτήματα: "American destroyed my family vacation. They took four days to not get us to Dublin. Stranded us in Chicago and had to use my own money to fly back to California without a vacation. Don't do it."
Μειονεκτήματα: "Never made the flight due to flight not getting in to Chicago on time. Still stranded here with my son. Supposed to be sent to Hartford then Dublin later today. Overall a very bad experience with American Airlines. Wouldn't recommend travelling with them again."
Πλεονεκτήματα: "Our plane was grounded before take-off because of a mechanical issue, and the airline did a good job of informing us of the status of the repairs and eventual aircraft replacement. They offered us sandwiches, snacks and drinks for during our long delay."
Πλεονεκτήματα: "The flight crew were very friendly and helpful and the plane was recently remodeled so the seats were nice."
Μειονεκτήματα: "In coach you only receive a drink a cookies."
Πλεονεκτήματα: "Everything was great. Comfortable seats & good service."
Μειονεκτήματα: "Unfortunately, the flight was delayed because of a "problem with the plane"- we had to wait at the gate for 2.5hrs for the mechanics to work on it."
Πλεονεκτήματα: "flight left and arrived on time. Service was efficient and friendly."
Πλεονεκτήματα: "- approachable staff - plane was insulated enough where I wasn't too cold - ample food options on flight"
Μειονεκτήματα: "- plane was older and less comfortable - limited film selection - films only played at certain times so you had to wait in queue until the next showing started"
Μειονεκτήματα: "The pretzels"
Μειονεκτήματα: "The plane was freezing and made me very uncomfortable! I asked the flight attendant for a blanket and she told me no. Even though I saw some in first class.... I would have purchased one. It was very hard for me to fall asleep because of how cold I was. Comfort is one of the main things I expect in a 4 plus hour flight."
Πλεονεκτήματα: "Nice crew on time pretty smooth flight"
Μειονεκτήματα: "Middle seat"
Πλεονεκτήματα: "Flight took off on time. Boarding was organized."
Μειονεκτήματα: "Cabin was cramped. Food quality was so so."
Πλεονεκτήματα: "Quick boarding, arrived 30 min early, fast exit and quick bag retrieval"
Πλεονεκτήματα: "The food was good, the crew was friendly, and the plane was clean."
Μειονεκτήματα: "flight out of Ghana was delayed by 2 hours."
Πλεονεκτήματα: "Easy boarding."
Μειονεκτήματα: "British Airways is the only airline I’ve flown that doesn’t off free water."
Πλεονεκτήματα: "the crew was attentive."
Μειονεκτήματα: "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given"
Μειονεκτήματα: "Aer Lingus webpage is terrible. Kayak’s is excellent, but I tried to change seats, it would not let me."
Μειονεκτήματα: "I did web check in last night. Despite several attempt, I was NOT able to receive email with my boarding pass until I arrive my house in Luxembourg. I was able to board the flight only because I saved pdf file after aforementioned attempt and sent to my email address manually."
Πλεονεκτήματα: "Clean plan that was only slightly delayed"
Μειονεκτήματα: "I was charged for water on a 4+ hour flight. That’s unheard of! Also, the seats didn’t even recline. I will never fly British Airways again"
Πλεονεκτήματα: "Good food."
Μειονεκτήματα: "They are very slow in checking people in"
Μειονεκτήματα: "Not even a drop of water included in a 3:50 flight pathetic for major airline"
Μειονεκτήματα: "The flight was delayed by three hours; not sure how to fix that but it was annoying. For some reason the arm rests in the middle of the seats would not go fully back and I felt like the flight attendants were talking down to me. They also could have been having a bad day too with the flight. :/"
Πλεονεκτήματα: "Friendly crew"
Πλεονεκτήματα: "The pilot kept us in the terminal when he found out that we were delayed due to fog in London. I appreciated waiting in a more comfortable, open space rather than on the plane. I was also impressed with how the controllers and schedulers in London handled the delays so that I had not problem making my connection. And as things turned out, the second leg of the trip went so well that we reached our destination on time despite a one-hour delay."
Μειονεκτήματα: "I'd like to see British Airways consider at the very least giving their customers a cup of coffee or tea on a 4-hour flight."
Μειονεκτήματα: "Slow boarding and then the plane was 3+ hours late due to mechanical issues"
Πλεονεκτήματα: "Seats are comfortable, head rest is adjustable, good leg room, nice entertainment selection and no extra charge for adult beverages!"
Μειονεκτήματα: "When we arrived at London Heathrow, there was no gait, no stairs, and no buses to transport passengers to the terminal. We were stuck on the plane for an hour waiting. The crew was helpful in keeping everyone informed and let us know they called the airport staff multiple times for the stairs/buses to get us off and those with connections (me) going. The crew was frustrated too."
Μειονεκτήματα: "There was some problem getting the bags on which meant we didn't leave the gate until almost an hour late. Then because of the delay we sat on the runway for over half an hour more. Meaning we missed our flight to Austin. Two flights over an hour late in one day. Oh, and we are missing one of our bags."
Πλεονεκτήματα: "BA always has a wonderful crew and I really enjoy flying with them!"
Μειονεκτήματα: "One of my bags didn’t arrive. Hopefully it will be delivered to me as they promised ☹️"
Πλεονεκτήματα: "We got to London safely"
Μειονεκτήματα: "This was a two leg flight. The British Airways leg between Athens and London was one of the worst flight I have had in the past few years. I will never fly BA in within Europe again! Passengers are required to pay for a glass of water The flight reminded me of attending a professional sporting event. The flight crew is turned into food, beverage, and merchandise vendors. London Heathrow Airport is one of the worst international airports in Europe."
Πλεονεκτήματα: "The crew was friendly."
Μειονεκτήματα: "The flight was over two hours late. No USB ports for electronics. Leg room and seats were dismal."
Πλεονεκτήματα: "No entertainment and no vegetarian selections in the menu unless you book in advance again the plane was dirty"
Πλεονεκτήματα: "on time, safe, not crowded,"
Μειονεκτήματα: "no water or anything without paying extra. blase crew."
Πλεονεκτήματα: "prompt, good service and food"
Μειονεκτήματα: "pasta was too salty"
Πλεονεκτήματα: "Service, generally"
Μειονεκτήματα: "Noticeable lower standards on flights bound for India: poor quality seats and TV monitors."
Πλεονεκτήματα: "The plane was new. The crew was awesome and the flight short."
Μειονεκτήματα: "The only refreshment without charge was tap water. The crew also pulled a curtain across the tops of the seats in front of us to separate economy from priority, and it felt somewhat insulting. Boarding was delayed with no communication from the crew as we all stood at the gate waiting for instructions."
Πλεονεκτήματα: "The safety video was a great. All was on time."
Πλεονεκτήματα: "The new flight procedures informational film at the beginning of the flight (BA/Comic Relief)"
Μειονεκτήματα: "The flight was to Heathrow which was not prepared to accept us at all. We waited 45 minutes in passport control. I expect BA to make sure the port of destination is prepared to receive its passengers"
Μειονεκτήματα: "Not even a glass of water?"
Μειονεκτήματα: "Using stairs to de-plane"
Μειονεκτήματα: "Paid extra for mediocre seats"
Μειονεκτήματα: "After technical issues, our flight got delayed over 2 hrs. and many passengers missed international connections. BA handled the rescheduling very poorly. They did not offer any compensation and during the delayed flight, they did not even offer us water for free - just as a curtesy. Overall I see this as incapablity and very poor treatment of passengers."
Μειονεκτήματα: "There was no rhyme or reason to boarding, except for first class passengers. It was just a free for all. Plane was packed and seats were uncomfortable."
Πλεονεκτήματα: "The flight was bad I lost my luggage"
Πλεονεκτήματα: "staff was very friendly."
Πλεονεκτήματα: "The crew was very nice and welcoming."
Μειονεκτήματα: "The seats are not comfortable at all. Spaces are too tight."
Πλεονεκτήματα: "The seats were comfortable and they gave enough food and water."
Μειονεκτήματα: "We did on line check in, printed the tiket, and they decided to reprint it, and it never work, every time that we used this re-printed ticket doesn't work, we needed to call many time the staff, and in the baggage drop off constantly said that our baggage hast over weigth without weigth it, the scale said another thing, I have the impresion that they were pushing for extra-weigth pay."
Μειονεκτήματα: "Flight was late for more than hours , due to the delate flight a lost the last train in London , I had to paid a Taxi over $ us dollars 106.00. Not in my budget . :( Maria Zoriada York"
Πλεονεκτήματα: "Flight there was ok."
Μειονεκτήματα: "British Airways customer service was terrible. Flight was delayed. We called BA and they told to us to arrive at the later flight and find our connection in London. This was not the right thing to do and we are still not home. We are now stuck in DC, have no clue where our luggage is. BA has provided no information. Not sure why they even have a call line."
Μειονεκτήματα: "The flight was overbooked and I spent e hours in the airport getting rebooked, shuffled, finding my checked luggage, and being treated like an inconvience. I will never fly British Air again."
Πλεονεκτήματα: "Punctuality, courtesy, professionalism."
Πλεονεκτήματα: "Food was great All flights were on time Very clean and comfortable"
Μειονεκτήματα: "No food not even snacks were served"
Πλεονεκτήματα: "British Airways code share is always nice"
Μειονεκτήματα: "Older 747 not quite as nice as the Dreamliner but it made it!"
Πλεονεκτήματα: "Very clean craft, Nice staff and smooth flight."
Πλεονεκτήματα: "Entertainment selection."
Μειονεκτήματα: "The air was stale. No circulation. It made me sick."
Πλεονεκτήματα: "Friendly and caring crew."
Μειονεκτήματα: "Food not so good....but it is more due to my taste for food."
Μειονεκτήματα: "Wheelchair assistance was not provided to both the passengers , even though it was requested during reservation. Baggage was lost and did not make it to Bangalore"
Μειονεκτήματα: "The low resolution screens and limited programming compared to other airlines and aircraft"
Πλεονεκτήματα: "Food and entertainment were good."
Μειονεκτήματα: "Abysmal leg room."
Μειονεκτήματα: "Flight delayed 2 hours in Athens due to London fog. BA did nothing for passengers with connections. No information given nor attempts to hold connections. Missed our connection by 5 minutes. Could see the airplane pulling out after RUNNING through the airport for 15 minutes to catch it. There were 7 passengers on this connection. This was unacceptable"
Πλεονεκτήματα: "Air Canada's fights to and from Regina to Milwaukee are way to long"
Πλεονεκτήματα: "Amazing crew and Ground staff. Check in and bag check in was really smooth and fast."
Μειονεκτήματα: "Maybe some more options of snacks. In flight entertainment was not working so can’t say much about it."
Πλεονεκτήματα: "Great crew, prompt take-off and boarding / de-planing"
Μειονεκτήματα: "Seats were dated and uncomfortable"
Πλεονεκτήματα: "The flight attendant"
Μειονεκτήματα: "During serving food-i was sitting on the aisles in the middle chairs-some times they served me from the far away."
Πλεονεκτήματα: "because of the cancellation the night before I was expecting chaos. But everyone was friendly and in great spirits. No issues. Way to keep it kool!"
Πλεονεκτήματα: "Crew was polite within their constraints for food, drinks and entertainment system."
Μειονεκτήματα: "- Long delay (3+ hrs) due to technical problems - Food was mediocre at best - Entertainment system was not working for a 10-hour flight - No personal screens, you had to use your phone or tablet, downloading the app did not work and the charging outlet for my phone was not working."
Μειονεκτήματα: "A comedy of errors from beginning to end! Couldn’t check in because of code share... finally succeeded After 2 hours of frustration Then in SFO my reserved & paid seats were given away, then I was taken off the next flight so I wasdenied boarding!"
Πλεονεκτήματα: "Flight was ok overall. Staff were nice."
Μειονεκτήματα: "I don't think there was enough crew on board to serve all the passengers. Water was only offered once. I did get to watch free movies from Vancouver to Toronto. However, you had to pay for entertainment from Toronto to Costa Rica"
Πλεονεκτήματα: "The flights are fine, on time."
Πλεονεκτήματα: "Everything else was great"
Μειονεκτήματα: "No movies"
Πλεονεκτήματα: "Disable passenger here. They were very helpful and accommodating"
Μειονεκτήματα: "This is my 4th time getting my flight cancelled with air Canada for no apparent reason. The food was horrible and the service was worse. Never again."
Πλεονεκτήματα: "Crew we're very accommodating and friendly."
Μειονεκτήματα: "Seats extremely narrow and back support non-existent."
Πλεονεκτήματα: "Getting off the plane!!!"
Πλεονεκτήματα: "The crew was outstanding - pleasant and efficient."
Μειονεκτήματα: "Entertainment: movie selection very limited."
Πλεονεκτήματα: "The food, wine and service were all great."
Μειονεκτήματα: "I was dozing when the attendant came around- as a result went through whole flight without water!"
Πλεονεκτήματα: "The people at Air Canada were friendly and clear with what was going on."
Μειονεκτήματα: "Flight was delayed even though the plane was at the gate."
Μειονεκτήματα: "Constant gate changes. Getting a seat number assigned was tedious"
Μειονεκτήματα: "Was not on time, old air craft."
Πλεονεκτήματα: "Flight was smooth and pilot was knowledgeable"
Μειονεκτήματα: "My tv screen didn't have sound !"
Μειονεκτήματα: "Seats are so close together. No room. No tvs."
Μειονεκτήματα: "THe food as usual on AC flights is only passable. . The warm rolls as advertised are ice cold. Some of your flight attendants can often be rude to customers and many could benefit from attending Weight Watchers as they can scarcely make it down the aisles and often bump into customers."
Πλεονεκτήματα: "Food great, staff friendly and flight was EARLY!!!"
Πλεονεκτήματα: "Liked being distracted by a free movie."
Μειονεκτήματα: "This is not an Air Canada flight, is a Rouge flight, meaning there is no service, no screens, not even blankets on board. I didn't know that until after confirming my reservation, and it makes all the difference. For a low cost flight, the service is ok, but it shouldn't be advertised as Air Canada at all."
Μειονεκτήματα: "Not so bad..."
Μειονεκτήματα: "Never made the flight and the only flight air canada is willing to put me on is 24 hours later. Very poor customer service."
Πλεονεκτήματα: "Direct flight"
Μειονεκτήματα: "They were weighting carry on luggage. My luggage was was 22pound and they asked me remove one pound. Plain redicules. They don't provide any snack. West jet is much better option. They have screen TVs. Very boring . Extremely tight leg space. Air Canada is coping Spirit Airlines since they are monopoly. Not many airlines have direct flights to Montreal. They are taking full advantage of it."
Πλεονεκτήματα: "We didn't die, so that's a plus. Flight staff were nice and attentive"
Μειονεκτήματα: "Seriously, no personal tv's. The ticket prices were already expensive, but an addition cost to rent an iPad? That's crazy! Also, your wifi on the plane isn't strong enough to download the app, forcing people to rent the iPads. I see what you're doing, air canada, and it sucks. Next trip to Europe will definitely not be with your airline!"
Πλεονεκτήματα: "Really friendly crew."
Μειονεκτήματα: "The plane doesn't have an entertainment system and the seats are uncomfortable."
Πλεονεκτήματα: "The crew was polite and friendly."
Μειονεκτήματα: "The seats were very small. I was flying Premium Economy, so it was tolerable, but my daughters were flying economy with very hard seats, very little room, no snacks and no entertainment. It was the Gulag! I can't imagine it being worse for them. On a short domestic flight, it may be tolerable, but for a long international flight across the pond, it was a nightmare! Also, please stop serving those hot pockets as a snack and please stop charging for potato chips and snacks unless you plan to serve a substantial meal! A 400 calorie meal is not going to keep anyone satisfied for 10 hours!"
Μειονεκτήματα: "It was too hot, very warm and could not get the temperature down. Everyone was sweating it was bad."
Μειονεκτήματα: "Lack of entertainment . Unfriendly staff. Flight was long and crew did not ask passengers to close shades in order to sleep."
Μειονεκτήματα: "This is the third time that I flight with Air Canada and the third time that my flight got delayed. Never again!"
Μειονεκτήματα: "Our family of 3 was split up and couldn't sit together and there wasn't much help trying to help our situation. No snacks? Not even pretzels?? First time I have seen that."
Πλεονεκτήματα: "Entertainment selections and accommodations for not being able to make my connecting flight do to delays were good."
Μειονεκτήματα: "Everything. I called air canada for three days straight and the lines are busy. I waited for over an hour and thirty minutes to speak to someone at their terminal and they couldn't help. Everything is delayed, they don't care about their customers. I would never fly again!"
Πλεονεκτήματα: "Great airplane service, people and amenities"
Μειονεκτήματα: "Food was terrible - no movie screens - just their ipads, crew wasn't that friendly"
Πλεονεκτήματα: "4 and a half hours of delay and only 10 dollars voucher to eat."
Μειονεκτήματα: "The customer service"
Πλεονεκτήματα: "Attendants were conscientious, hospitable."
Μειονεκτήματα: "plane left late , crew gave absolutely no updates. Crew gave no help in helping us make our international flight we boarded our international flight minutes before they closed doors and we were panicked and ran through terminal for which seemed like miles I will never use this airline again"
Μειονεκτήματα: "The food was awful! Dinner was barely ok and don't over advertise your "light breakfast." A cold piece of banna bread slapped down on my tray barely can be called a snack! The seats on the seemingly very old 767 were painfully uncomfortable. The 320 had better seating. And what entertainment?????"
Πλεονεκτήματα: "You had the latest HBO shows"
Μειονεκτήματα: "Staff was a bit rude in at check in to get onboard as I was one of the last passengers to board the plane."
Μειονεκτήματα: "Crew could have been friendlier, food was lacking, flight left an hour late."
Πλεονεκτήματα: "This was the usual flight. Nothing exceptional. The flight crew were very nice."
Πλεονεκτήματα: "Everything was really good"
Μειονεκτήματα: "No in flight entertainment available"