Μειονεκτήματα: "The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!"
Πλεονεκτήματα: "Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness."
Πλεονεκτήματα: "Staff were accommodating and considerate, great flight!"
Πλεονεκτήματα: "Crew was good"
Μειονεκτήματα: "Boarding, comfort of seat"
Πλεονεκτήματα: "The crew was amazing. One of the onboarding staff was exceptional. Some onboarding staffs were unfriendly."
Μειονεκτήματα: "Not allowing a laptop bag unlike Etihad, Emirates and other airlines was a bummer."
Πλεονεκτήματα: "The food its disgusting"
Μειονεκτήματα: "Better service and better food"
Πλεονεκτήματα: "Business class is the best"
Μειονεκτήματα: "Food would have been better."
Μειονεκτήματα: "Music was not the best!"
Πλεονεκτήματα: "Crew was nice"
Μειονεκτήματα: "Bassinet seats could be bigger for comfort with an infant."
Πλεονεκτήματα: "Attentive and efficient"
Πλεονεκτήματα: "Qatar Airlines treats you very nicely and doesn’t try to charge for little extras. They include the nice extras as part of your travel experience with them. I highly recommend Qatar!"
Μειονεκτήματα: "More refreshments"
Πλεονεκτήματα: "In-flight entertainment choices."
Μειονεκτήματα: "It was a long flight, frequent offers of snacks and drinks would’ve been great."
Πλεονεκτήματα: "The crew was amazing and delightful."
Μειονεκτήματα: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Πλεονεκτήματα: "Most of the crew was really nice and the entertainment choice was great."
Μειονεκτήματα: "Asian Vegetarian meal was so-so. Dessert is never good for special meals. Boarding was particularly annoying as there was a document verification line and then the actual check-in. Even if you've done online check-in the document verification people will shout at you and tell you to line up."
Πλεονεκτήματα: "The flight attendants were outstanding. Anticipated requests, were readily available and attentive without hovering over you. QSuite was superb. Food was excellent."
Μειονεκτήματα: "Nothing. Everything was fantastic."
Μειονεκτήματα: "The seats are smaller than other airlines.My entertainment system stopped working mid-flight on a 16 hour flight from Doha to LAX.Food portion is not enough. No hot towels on boarding, no welcome drink or snacks. Food is served only twice on a 16 hour flight.Rude immigration officers"
Μειονεκτήματα: "Many of the entertainment systems were broken."
Πλεονεκτήματα: "The service was super and the food was delicious even the seats are very comfortable"
Μειονεκτήματα: "Everything was super"
Μειονεκτήματα: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."
Πλεονεκτήματα: "Great crew and food served was nice for airline food."
Μειονεκτήματα: "You need to bring a snack with you. This is a 16 hour flight and there is a long time between their food services. 2 meals and one snach"
Μειονεκτήματα: "I get the safety thing with the window blinds but wish if it was 40 degrees outside they would let you close them until the plane takes off"
Πλεονεκτήματα: "While my Qatar airways flight from Houston to Doha (# 714) was almost perfect, flight #1335 from Doha to Nairobi was a huge disappointment."
Μειονεκτήματα: "The flight attendants didn't seem to know what they were doing, food ran out before i got any breakfast, the IFE system for my seat didn't work,"
Μειονεκτήματα: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"
Μειονεκτήματα: "Again had to wait for the flight for 8 hrs due to change in flight time with no explanation"
Μειονεκτήματα: "I missed my flight from Nairobi to kisumu"
Πλεονεκτήματα: "All the services plus the entire team"
Πλεονεκτήματα: "Flight duration was short"
Μειονεκτήματα: "Nothing in particular"
Μειονεκτήματα: "I was put on another flight eight hours later even though I had already checked in. I actually traveled with Cathay Pacific."
Πλεονεκτήματα: "Great Staff"
Μειονεκτήματα: "Asian Vegetarian meals needs some improvement. Lack of Africans as part of the crew."
Πλεονεκτήματα: "FLIGHT ATTENDANTS WERE WONDERFUL"
Μειονεκτήματα: "CRYING BABY BUT I UNDERSTAND THOUGH"
Μειονεκτήματα: "Entertainment and food timings are odd."
Πλεονεκτήματα: "The in flight service was great.. Crew was excellent."
Μειονεκτήματα: "Some crews are not accommodating."
Πλεονεκτήματα: "Great food etc"
Πλεονεκτήματα: "Good, attentive service by the crew."
Μειονεκτήματα: "For 14 hours flight, we were given 1 meal and 1 snack ; that seems too little for a long flight. They didn't have whiskey, only beer and wine...really... I asked the flight attendant to put my cabin luggage in the space above the seats, because I am old and could not do it myself, and he first frowned and asked why....ridiculous"
Μειονεκτήματα: "The passenger sitting next to me was really sick due to flu. When i explained the situation and asked for masks to the attendant, you guys did not have even one. I was disappointed with that. I think the flight should have some for these kinds of situation so that other passengers can protect themselves. Thanks."
Πλεονεκτήματα: "Polite staff keen to help"
Μειονεκτήματα: "They announced everything in English and Arabic and repeated the same announcement multiple times. The entertainment is good but frustrating that it is constantly interrupted with announcement about everything. I have never heard that many on any other plane. The announcement about customs paperwork was long and done 2 times in English and 2 times in Arabic. There safety video is soooo long and again is done in two languages. It was just all too much. Besides that everything was great."
Πλεονεκτήματα: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Μειονεκτήματα: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Μειονεκτήματα: "Luggage items are missing."
Πλεονεκτήματα: "I liked the pilot and staff. The workers were very friendly. P.S I loved the food"
Πλεονεκτήματα: "No flight No refund"
Μειονεκτήματα: "Flight was delayed materially with little forewarning Service was poor"
Πλεονεκτήματα: "I liked the crew"
Μειονεκτήματα: "My first flight to DOHA was cancelled"
Μειονεκτήματα: "Missed it because my flight from Colombo was delayed by 6 hrs."
Πλεονεκτήματα: "SPECIALLY THE CREW SERVICE EXCELLENT"
Πλεονεκτήματα: "food and courtesy of the staff"
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "They were helpful"
Μειονεκτήματα: "The entertainment services on the plane"
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Πλεονεκτήματα: "Awesome cabin crew, amazing food, more leg room than European and American carriers. Amazing price. What else can you ask for in economy?"
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "The food is the only good mentioned"
Μειονεκτήματα: "Turkish airways is becoming delaying flights without any justification, that makes that every flight connection That I tried to make the laat two trips were lost , nobody tell you , unfortunately the poor client oriented services do not provide other alternatives, you as a passenger must be advising them how to solve your issues. Shame that they are loosing passengers based in their total lack of support"
Πλεονεκτήματα: "Great service, great food and drinks"
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "We didn't crash"
Μειονεκτήματα: "Took too long. Build a transporter!"
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Same as from London to Istanbul"
Μειονεκτήματα: "Same as from London to Istanbul."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Μειονεκτήματα: "Had to remind the hostess to bring our meal as she missed us in giving out the meals initially."
Μειονεκτήματα: "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "The service and food"
Μειονεκτήματα: "Seats are to cramped."
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Comfortable and nice people"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "the crew so courteous and very pleasant"
Μειονεκτήματα: "kosher food just ok"
Πλεονεκτήματα: "The staff deserves one star"
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Great customer service, nice plane. Very happy overall"
Μειονεκτήματα: "Food choices should have been better..."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Food and entertainment are great"
Μειονεκτήματα: "For suggesting that you are the best airline the airplane was VERY unconfortable. seats are super narrow, absolutely no leg room, 12 hrs in that space makes you insane. I would not recomend the airline to anyone. I had high spectations and they werent satisfied at all."
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Πλεονεκτήματα: "Entertainment options are good. Flight timings and boarding was generally very good."
Μειονεκτήματα: "The foot rest in economy class is really uncomfortable for people over 5'10'' in height as it means we have less legroom, even if it is folded up, and can be uncomfortable to press against. Food is too much the same across all Turkish Airlines flights. I took 6 flights with Turkish Airlines in 1 week and got cheese sandwiches in every flight!"
Πλεονεκτήματα: "outstanding flight assistances, excellent food."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Θετικά, ο χρόνος ταξιδιού και η εξυπηρέτηση. Αρνητικά, η μη παροχή φαγητού, έστω ενός πρόχειρου γεύματος (μας έδωσαν ένα σοκολατάκι...), η μη παροχή καφέ, τσαγιού η αναψυκτικού και η απουσία περιεχόμενου διασκέδασης για να περάσει η ώρα της πτήσης.
Μειονεκτήματα: "Very little legroom."
Μειονεκτήματα: "The crew was extremely rude. One in particular was very racist in the way we were treated and the way she would talk to white travellers. My 3 year old child was not provided meal after 2 reminders and I had to argue and fight for it. I was forcefully given Asian vegetarian meal when I had made no special meal requests."
Πλεονεκτήματα: "Seat was comfortable. Looked new."
Μειονεκτήματα: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"
Μειονεκτήματα: "not so crowded"
Πλεονεκτήματα: "Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight"
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "The flight was on schedule. The pilot was great and avoided turbulence."
Μειονεκτήματα: "Compared to my SF to Munich flight, the return trip was a nightmare. The flight attendants were nowhere to be found. Cold face towels, ran out of food and drink. Flight attendants allowing a school field trip to take over the flight. My seat was kicked for 7 hours straight, they did nothing."
Πλεονεκτήματα: "Internet on board for 3 euros"
Πλεονεκτήματα: "Everything except the seats . Need to book business class"
Μειονεκτήματα: "The seats were too small"
Μειονεκτήματα: "The workers at Lufthansa can learn to communicate with one another so that people don’t miss their flights. First flight stayed on the runway for an hour with no explanation for the delay. This caused us to miss our connecting flight, which clearly could have been avoided. Pathetic professionalism."
Πλεονεκτήματα: "Lufthansa is very good!"
Μειονεκτήματα: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."
Μειονεκτήματα: "He option to split groups of travellers."
Πλεονεκτήματα: "Service was courteous and effective once aboard the airplane."
Μειονεκτήματα: "Boarding was chaotic, and primarily due to the fault of the boarding staff in Frankfurt. I was flying as a tourist from Switzerland, but it was easy to notice the condescending manner in which the African passengers were treated. I noticed the same attitude at immigration services in Frankfurt, were the officers were openly teasing, laughing at and harassing an Eritrean man. Some of the comments passed were frankly disgusting..."
Πλεονεκτήματα: "The red wine was good. The flight was smooth."
Μειονεκτήματα: "Unpleasant boarding experience: While my carry-on item was well within the Lufthansa guidelines, the lady in charge of boarding insisted that it was too big and did not allow it in the cabin. I have used the same bag in previous Lufthansa flights without any problem. She sarcastically told me that "I am not Americanaki" - a derogatory expression used by those in Greece who consider the Americans naive."
Πλεονεκτήματα: "Plane was comfortable, ample, with plenty of room, departed and arrived sharp in time"
Μειονεκτήματα: "Boarding process was a mess, no one respected nor enforced priority boarding, they call for business and preferred access boarding and everyone rushed, and the airline agents just started to accept all people"
Πλεονεκτήματα: "Lufthansa was great in helping me through this mess."
Μειονεκτήματα: "I missed my connecting flight from Munich to Athens and had to purchase a new flight. Then, when I got back to Athens for my return flight to LAX I found it had been canceled and had to once again purchase a new flight to get home. Also, not happy that Kayak doesn’t have a customer service number to call."
Πλεονεκτήματα: "Food was great. The crew was very polite and professional"
Μειονεκτήματα: "Great flight"
Πλεονεκτήματα: "Το πλήρωμα ευγενικό και πρόθυμο."
Μειονεκτήματα: "Μικρή απόσταση στα καθίσματα, ήταν κουραστικό για 10-11 ώρες ταξίδι. Το φαγητό καλό, αλλά το ψωμί ήταν παγωμένο, μπαγιάτικο."
Πλεονεκτήματα: "Μου άρεσε το γεγονός ότι πρόσφεραν πρωινό και τα καθαρά αγγλικά του προσωπικού."
Πλεονεκτήματα: "I fly transatlantic often, and I've flown Lufthansa several times before. During the flight I was thinking this was literally the best transatlantic flight I've ever had, and if I can make it work with my schedule and cost constraints I'm going to fly Lufthansa every time. I never really had a 'favorite' airline before, but I do now--Lufthansa. I should have captured the economy classes crews names, but it was 414 from Munich to Dulles on 25 May--they were truly outstanding."
Μειονεκτήματα: "Plane came in late and I miss my connecting flight to New York. I had to stay over night in Frankfurt, and fight to get room and meals services, due to their mistake!"
Μειονεκτήματα: "professionalist from the whole crew"
Μειονεκτήματα: "Boarding was a mess"
Πλεονεκτήματα: "Η επιβίβαση ήταν καλά οργανωμένη και έγινε εγκαίρως και γρήγορα. Το πλήρωμα εξυπηρετικό και ευγενικό."
Μειονεκτήματα: "Το φαγητό άθλιο. Ο χώρος παρότι πλήρωσα 25€ επιπλέον, δεν ήταν άνετος."
Πλεονεκτήματα: "Άνετος χώρος (75€)."
Μειονεκτήματα: "Φαγητό μετριότατο, πλήρωμα καθόλου πρόθυμο, αγγλικά δυσνόητα."
Μειονεκτήματα: "Close call as had to go through three passport checks before we could change to other airplane. Lacking signage to tell where to go for lines at Munich airport"
Πλεονεκτήματα: "Δεν υπήρχε καθυστέρηση."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες. Δεν είχε πολλές επιλογές στην αθλητική διασκέδαση. Θα προτιμούσα να δω (σε επανάληψη) κάποιον επιλεγμένο ποδοσφαιρικό αγώνα. Τα ακουστικά που προσφέρονται λειτουργεί μόνο το ένα κανάλι, δηλαδή ακούς μόνο από το ένα αυτί. !!!"
Πλεονεκτήματα: "σχετικά ευρύχωρες θέσεις γρήγορη επιβίβαση και καθόλου καθυστέρηση. το κρασί τους (Shiraz από Νότια Αφρική πολύ καλό, και το λευκό (Γερμανικό ρίσλινγκ) επίσης καλό."
Μειονεκτήματα: "Το φαγητό ήταν επιεικώς πολύ μέτριο. Το πλήρωμα: όλοι ευγενικοί αλλά κάποιοι χωρίς υπομονή και μάλλον ουδέτεροι. Έχω δει πολύ καλλίτερο επίπεδο σχετικά πρόσφατα στην Qatar και στην United. Επίσης τα Αγγλικά τους με απαίσια προφορά και ενώ στα Γερμανικά υπήρχε διάρκεια στις ανακοινώσεις στα Αγγλικά ήταν σύντομες."
Μειονεκτήματα: "Food was completely tasteless - of very questionable quality"
Μειονεκτήματα: "Too crowded seats were very close"
Πλεονεκτήματα: "Service is excellent. On time."
Μειονεκτήματα: "HEAVY PASTA DISH."
Πλεονεκτήματα: "operated by Lufthansa. Very efficient. Clean and comfortable"
Πλεονεκτήματα: "Crew on board were excellent."
Μειονεκτήματα: "There was a 40 minute delay in the Athens airport, which precipitated a race to catch the connection in Munich to Boston. Also, the food was below par. Nothing you'd get from the old Lufthansa..."
Πλεονεκτήματα: "Great costumer service, comfortable flight"
Πλεονεκτήματα: "Roomy seats, excellent service!"
Μειονεκτήματα: "Nothing I didn't like!"
Πλεονεκτήματα: "Timeliness. Service aboard the flight was great"
Μειονεκτήματα: "The seats were too close together. Not enough room to move around"
Μειονεκτήματα: "Do not choose this Airline by any means."
Πλεονεκτήματα: "Great crew. Very comfortable flight, good food. On schedule"
Μειονεκτήματα: "The staff was very unfriendly and they had inconsistent rules with carry on baggage."
Μειονεκτήματα: "Less knee room than usual. Very cramped."
Μειονεκτήματα: "That better seats are so much more expensive."
Πλεονεκτήματα: "Staff were fantastic!"
Μειονεκτήματα: "No entertainment system for a 10 hour flight! Found out once we were in the boarding area via an announcement to download the Air Canada app to use their wifi entertainment. Or rent an iPad. Not cool! The elderly lady beside us didn't even own a phone. That's a long flight! And all my records indicated Lufthansa (run by AC) flight. So strange. No wonder people are not AC fans. Understandable to say the least."
Μειονεκτήματα: "Because of mechanical errors in our point of origin (NJ, USA) we were unable arrive on time in Germany to make this connecting flight. Very very disappointed in United Airlines. Will never travel with them again."
Πλεονεκτήματα: "Warm food on board, excellent quality"
Μειονεκτήματα: "Bus to the plane, late boarding"
Μειονεκτήματα: "Economy class felt like a punishment. It seemed like I was forever being reminded that the business and first class passengers were treated better. I'm not talking about perks like free champagne, but asking the economy class to enter the airplane from the rear using a lower standard stairwell ramp seems bizarre."
Πλεονεκτήματα: "The caring of the air hostesses"
Μειονεκτήματα: "The space was very limited"
Πλεονεκτήματα: "I was a nice flight"
Μειονεκτήματα: "If was more internment would be better"
Μειονεκτήματα: "Over all is ok"
Μειονεκτήματα: "Not losing my luggage"
Μειονεκτήματα: "Almost ok"
Πλεονεκτήματα: "The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done."
Πλεονεκτήματα: "The flights were very good, friendly and professional. Planes were clean and seems to be well maintained for the passengers"
Μειονεκτήματα: "Only issue I had was a 5 hour layover in Cairo, not long enough to explore so just sitting in the airport, and there is no wifi available in the airport, even at Starbucks nothing. Apparently an airport rule, but it sucks with a long layover."
Πλεονεκτήματα: "Egypt air is a wonderful company"
Πλεονεκτήματα: "Amazing crew"
Μειονεκτήματα: "The plane was small, and boring"
Πλεονεκτήματα: "The plane dream liner"
Πλεονεκτήματα: "Stuff was professional"
Πλεονεκτήματα: "The best trip in everything"
Πλεονεκτήματα: "The seat, the space, the crew and the window"
Μειονεκτήματα: "For the food, not all of the people eating eggs.. some of them vomit because of it."
Πλεονεκτήματα: "Our flight got delayed for 3 hours and they where ri rude to us"
Πλεονεκτήματα: "The planes for the 2 legs of the trip looked clean and well maintained. The seats were very comfortable and the crew were friendly and helpful."
Μειονεκτήματα: "Food and entertainment - There were limited choices for drinks on the Lagos - Cairo leg of the trip, basically water and soda were served. In addition, there was no personalized entertainment."
Πλεονεκτήματα: "In flight entertainment and lunch served. Special accommodations made for our child."
Μειονεκτήματα: "Nothing...a wonderful experience!"
Μειονεκτήματα: "Very bad service in the plane . Crew we’re extremely rude and no manors"
Μειονεκτήματα: "Menu was completely false. I asked for the lemon pasta with spinach and cheese. I was brought pasta a veg with soy sauce. I pointed out that this was not what the menu stated, and the crew told me, oh, that is the vegetarian option ... so I asked for the halibut instead. It was salmon. The menu said"
Πλεονεκτήματα: "Short trip ..very good pilot , landing was smooth, as well as the take off."
Μειονεκτήματα: "Entertainment programs was so poor .."
Πλεονεκτήματα: "Crew wasnice"
Μειονεκτήματα: "Plane was old, toilet was disgusting no soap, no personal entertainment option. Food was ham and cheese no other options"
Πλεονεκτήματα: "Crew was friendly and helpful"
Μειονεκτήματα: "Lack of variety of entertainment movies, shows etc. No WiFi connection. Bathrooms were very dirty"
Μειονεκτήματα: "The plane was really old, no personal entertainment system for a 5 and a half hour flight is unacceptable. Seats very uncomfortable"
Μειονεκτήματα: "The boarding time was delayed. The boarding process could have be more streamlined."
Πλεονεκτήματα: "Crew was nice and basic service was provided."
Μειονεκτήματα: "There was no entertainment on the flight. No screen per person."
Μειονεκτήματα: "If flying on time its always late even more than one hour"
Πλεονεκτήματα: "The crew was amazing and accommodating."
Μειονεκτήματα: "Actually I didn’t fly as I didn’t receive the confirmation email or the ticket and I had to call vayama who informed me that they don’t have any records for my booking although my credit card was authorized for the amount !! I had to do another booking fire test with the airlines due to limited time before departure!"
Πλεονεκτήματα: "Crew was nice and cordial, meal service was ok food itself was okay not bad but not superior, the aircraft was a pretty new 737-800 limited english choices of movies"
Μειονεκτήματα: "The cabin temperature was quite warm hardly any air coming out of the air vents. I dont think they had all the air pacs on"
Πλεονεκτήματα: "Being done."
Μειονεκτήματα: "Being thirsty."
Πλεονεκτήματα: "Bathroom was clean, food choices, good entertainment"
Μειονεκτήματα: "Food was not hot, left late"
Μειονεκτήματα: "Long time at jfk airport"
Πλεονεκτήματα: "Overnight accommodations and females seated together."
Μειονεκτήματα: "Booked too late to get vegan meals."
Πλεονεκτήματα: "Great overall service and treatment."
Μειονεκτήματα: "Boarding was really bad. Unorganized. Wish there was more entertainment too on flight."
Πλεονεκτήματα: "The Egypt Air personnel were all outstanding. From Check-In through-out the flight, they were pleasant and helpful and professional."
Πλεονεκτήματα: "Upgraded to business class at the ticket counter for a very reasonable price- comfort and ease."
Πλεονεκτήματα: "Very friendly efficient crew"
Πλεονεκτήματα: "Appreciate the breakfast that was served."
Μειονεκτήματα: "Boarding process can be improved."
Πλεονεκτήματα: "Timing perfect on time, curious crew members. ."
Πλεονεκτήματα: "Crew were professional, despite flight was almost fully booked. Food portion (i had beef meal) was very small (beef). Drinks are ok. Landing was very smooth."
Μειονεκτήματα: "Egyptair online check-in failed to issue the boarding pass, just managed to change my seat. The same failure occurred on my way back to Cairo, and reasons are not clear!"
Μειονεκτήματα: "Everyone was courteous. And considerate. Like me!"
Μειονεκτήματα: "Everything very poor business class"
Πλεονεκτήματα: "Boarding and take off are on time. Landing was super."
Μειονεκτήματα: "Not applicable."
Πλεονεκτήματα: "Great & Friendly Service"
Μειονεκτήματα: "Close flight without care of me and they charge me extra fee to get a new booking"
Πλεονεκτήματα: "excellent service excellent food great value for money"
Μειονεκτήματα: "would like better entertainment system"
Πλεονεκτήματα: "Do African airlines always have to be late. Poor communication"
Μειονεκτήματα: "Being late with poor communication. You have all our details. Speak to us"
Πλεονεκτήματα: "Service was great"
Πλεονεκτήματα: "On time departure and no problems."
Πλεονεκτήματα: "Staff was attentive and welcoming"
Πλεονεκτήματα: "Great crew, Food."
Μειονεκτήματα: "Reduce baggage charges."
Μειονεκτήματα: "Ethipian Airlines overbooked my return flight and did not offer me an alternate return flight so I could return on my designated date. They instructed me to come back the following date to fly. I was not compensated nor offered at the very least an apology. The ticketing staff was unprofessional and attempted to blame me for not flying. Do not fly Ethiopian Airlines out of Accra ever!!!"
Μειονεκτήματα: "1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks during the flight (or water bottles instead of little cups) would have been appreciated. Movie options were not as great as other airlines."
Μειονεκτήματα: "The toilets were filthy. The tv touch screens didn’t work"
Πλεονεκτήματα: "The crew was very nice and all flight details were available and constantly updated."
Μειονεκτήματα: "Ethiopians App for self check-in."
Μειονεκτήματα: "The delay time was too much for no proper reason"
Πλεονεκτήματα: "Crew was helpful, everythinf fine"
Μειονεκτήματα: "The food was not so good. Bit cold.."
Πλεονεκτήματα: "Excellent seat"
Πλεονεκτήματα: "Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average."
Πλεονεκτήματα: "Nice crew. Smooth flight :)"
Πλεονεκτήματα: "Aircraft very comfortable, superb entertainment system. Crew friendly."
Μειονεκτήματα: "Crew didn't go out of their way to serve...they did their job capably, but no more."
Πλεονεκτήματα: "Flight and crew"
Μειονεκτήματα: "Food and inflight entertainment"
Πλεονεκτήματα: "the flight was very nice and I thank all the crew for their kindness."
Πλεονεκτήματα: "Although we had abou an hour delay, we arrived only thirty minutes after the scheduled time. The flight crew was very nice and friendly."
Μειονεκτήματα: "The touchscreen did not work very well; was only able I o see one movie but is was an overnight flight so it wasn’t too much at a hassle."
Μειονεκτήματα: "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."
Πλεονεκτήματα: "The plane was spacious"
Μειονεκτήματα: "-The flight entertainment wasn't working -There was a delay, but no one from the airline communicated; we were just waiting and the waiting area didn't have sits"
Πλεονεκτήματα: "Crew were nice"
Μειονεκτήματα: "Always delaying, catastrophic food."
Πλεονεκτήματα: "The staff was very kind."
Μειονεκτήματα: "Flight was uncomfortable. They forgot my food and drink. The attendant sneezed on me without covering her mouth, my tv didn't work. The plane was dirty. I asked to be moved up to any of the 10 open seats in business and they said they can't. It was actually one of the worst flights I've ever taken anywhere in my life."
Πλεονεκτήματα: "Nothing. I was 2 hours early for the flight - it was over sold. They never apologized, they just told me "I didn't have a seat" like it was some how my fault... then sent me to the airport hotel and put me on the next days flight. I realize it wasn't the people at the desks fault and nobody was doing this TO me, but it was just stupid it happened at all. I don't get how they can just screw a whole day for a group of people and not even say "sorry.""
Μειονεκτήματα: "They over sold the flight. Eight of us had tickets - I bought mine over a month ago - and they just sold too many seats or had too small of a plane or something. I've NEVER had this happen in 6 years of traveling continually. It's on my short list now of airlines that really just don't care."
Μειονεκτήματα: "Rude flight attendants and desk staff that were not trained to do check in well. No entertainment available."
Πλεονεκτήματα: "The food was delicious"
Πλεονεκτήματα: "Staff very friendly"
Μειονεκτήματα: "Bathroom cleanliness"
Πλεονεκτήματα: "Boarding was superb"
Μειονεκτήματα: "we were seating 2 hours at the aircraft with no electricity an then they move us to another aircraft and totally we arrived Nairobi more than 3 hours delay"
Πλεονεκτήματα: "The pretty ladies"
Μειονεκτήματα: "Lost luggage and horrible food"
Πλεονεκτήματα: "ET's on board crew is excellent. The food is great."
Μειονεκτήματα: "At the Addis airport, it seems chaos reigns! My flight was never listed on any display to say what gate we departed from. A crowd of people boarding for two different planes just rushed the gate area. I’ve got no idea how everyone ended up on the right plane. My flight was never announced I had to keep going up to ask over and over. The bathrooms at the airport are unhygienic and the available food is abysmal. On the plane was better except that the only entertainment is over head screens that didn’t work my overnight flight was miserable as the lights were on the whole time and they repeatedly woke me up to eat throughout the flight. I’ll do what I can to avoid the Addis airport from now on."
Πλεονεκτήματα: "Boarding was smooth. Slept most of the flight. Windows were cool (tint control)"
Μειονεκτήματα: "Food was sub par. Leg room limited."
Πλεονεκτήματα: "The flight service"
Μειονεκτήματα: "The food was good"
Μειονεκτήματα: "Food can be improved."
Πλεονεκτήματα: "Crew and service"
Μειονεκτήματα: "On board entertainment was not up to date. Old movies. Little choice."
Μειονεκτήματα: "Delayed without explanation or heads up"
Μειονεκτήματα: "Check in was a mess in Ethiopia."
Πλεονεκτήματα: "Good food and drinks"
Μειονεκτήματα: "No entertainment"
Πλεονεκτήματα: "When I originally booked this trip it was with one connection and a 16 hour commute time. They added legs to my trip which significantly increased travel time. I tried to cancel my flight because I booked the flight with the necessity of arriving by specific days and times and they insisted on charging me for it so I just forfeited my seat and trip all together. There's nothing good to say about Ethiopian airlines."
Μειονεκτήματα: "They are very unprofessional and unhelpful and I'll never book them again."
Πλεονεκτήματα: "The crew were very friendly and professional."
Μειονεκτήματα: "They lost my bag, there was no announcement that the flight was boarding."
Πλεονεκτήματα: "Friendly crew very responsive."
Μειονεκτήματα: "At Addis airport, they announced first that the trip got cancelled and postponed for another 7 hours. Then while lining up to change my ticket, I overheard people saying that the boarding is starting in 30 minutes and we have to rush to the gate. Then the gate number changed 3 times and the boarding time got delayed few times as well. It was a 5 stars chaos that trip!"
Πλεονεκτήματα: "Customer service was great and the restrooms were cleaned regularly unlike some long haul flights where it's not the case."
Πλεονεκτήματα: "Impressive crew attendants and courteous ."
Μειονεκτήματα: "Maybe landing was not too smooth"
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Customer service was horrible. Cancelled a trip within 24 hours of booking but put me through hours of waiting on the phone for assistance and still charged a 300 dollar fee. Our ticket was somehow suspended BY THEM so we had to call an office in a different country to unsuspeND then we were able to cancel. No help at all and kept dodging responsibility and forwarding the problem to other offices. Would book a different airline to avoid unneeded stress."
Πλεονεκτήματα: "The inflight music (tons of awesome Ethiopian music, from jazz to pop) and solid Ethiopian beer."
Μειονεκτήματα: "The boarding process was cumbersome but I think that's because of the airport not the airline."
Πλεονεκτήματα: "flight left on time otherwise nothing noteworthy outstanding to mention"
Μειονεκτήματα: "- poor food (as usual) - no inflight entertainment (as usual) - no priority boarding"
Πλεονεκτήματα: "Good customer service on time flight"
Πλεονεκτήματα: "Entertainment was good."
Μειονεκτήματα: "There were tons of announcements in 3 or 4 languages which really was so annoying. Staff didn't seem friendly, lots of confusion there. Plane seemed every old and run down. Short stop in Paris took forever."
Μειονεκτήματα: "Played a kids movie... I don't even think there was a kid on the plane. Everything about this flight had me feeling i wouldn't want to fly on Ethiopian again. Bad experience. Same as the flight above. Terrible food."
Πλεονεκτήματα: "Nothing. My bag is gone"
Μειονεκτήματα: "My bag is gone"
Πλεονεκτήματα: "Brand new plane was very nice"
Μειονεκτήματα: "Addis Ababa airport"