Duhet te presesh gjate ketu dhe te kesh durim.
Πλεονεκτήματα: "The food was very good and inflight entertainment was excellent."
Μειονεκτήματα: "They keep the cabin temperature too warm the entire flight. The seats are too stiff."
Πλεονεκτήματα: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."
Μειονεκτήματα: "If they use the new business class seat."
Πλεονεκτήματα: "The flight attendants were very attentive."
Μειονεκτήματα: "My screen, the screen next to me, and the two screens behind me were not working so I was left without entertainment for 9 hours."
Πλεονεκτήματα: "Very nice love it"
Μειονεκτήματα: "Very nice and love"
Πλεονεκτήματα: "Entertainment screens good"
Μειονεκτήματα: "On the flight from Istanbul to Malaga the entertainment screens were very poor."
Πλεονεκτήματα: "The entertainment option was pretty good"
Μειονεκτήματα: "There's very limited legroom on this plane."
Πλεονεκτήματα: "Liked the food"
Μειονεκτήματα: "the yelled at my mom woke me up from sleep abruptly took every opportunity to confront me Flight attendants were aggressive"
Πλεονεκτήματα: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections."
Μειονεκτήματα: "Crew are rude. They look always hurry, don't care what passengers need. Food is terrible, there is a menu, but when we ask for food on menu, they said no more, only this one left, so i skipped meal."
Πλεονεκτήματα: "Everything went well"
Μειονεκτήματα: "One of my luggage is still missing"
Πλεονεκτήματα: "No any trouble during flight."
Μειονεκτήματα: "Too long distance between terminals and very short time between my connecting flights make it almost not possible."
Μειονεκτήματα: "Crew members form the plane need to speak better english and be more courteous.need to have a smile to help passengers. Flights are delayed for no reason."
Μειονεκτήματα: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Πλεονεκτήματα: "Purchase value"
Μειονεκτήματα: "Economy seats are a bit tight"
Μειονεκτήματα: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."
Πλεονεκτήματα: "Crews were cooperative."
Πλεονεκτήματα: "On both flights: -Friendly crew -Flights left and arrived on time -Clean cabin"
Μειονεκτήματα: "On both flights: -Cabin was a little too warm, don't like that you can't control temperature at your seat -Only 3 rounds of beverages were served for a 9.5 and 10.5 hour flights- that is less than one drink per every 3 hours and I was very thirsty. It is annoying to have to get up to ask for additional beverages. - Good was ok overall, but better on Istanbul to Boston than Boston to Istanbul"
Πλεονεκτήματα: "Everything is perfect."
Πλεονεκτήματα: "Crew,boarding,comfort,entertainment and food."
Πλεονεκτήματα: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Μειονεκτήματα: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."
Πλεονεκτήματα: "Very nice flight attendants, the movie selection is good. They also provide a nice pillow and blanket in coach."
Μειονεκτήματα: "The plane was older, I had difficulty reclining my seat, the flight attendant had to help me, the seat across the aisle from me was broken. Several customers on the flight were crabby and difficult, I think all the crowding makes them like that. Just a fact of airline travel."
Πλεονεκτήματα: "Great food, good selection of movies."
Πλεονεκτήματα: "Quick boarding , the crew was awesome and very helpful. Great service all around"
Μειονεκτήματα: "The flight was delayed but they couldn't tell us how late it was , but thanks to Kayak knew it was 40 mins delayed."
Πλεονεκτήματα: "Our screens didn't work and they wouldn't move us to a business class seat. It was also freezing, everyone was complaining, I even got sick. It's the worst. Will never travel again with them"
Πλεονεκτήματα: "This was one of those flights where everything was easy. Boarding was on time, relaxed. In fact, everyone was relaxed. We were ready to fly early, passengers spread out in the empty plane with lots of pillows and blankets, food was given immediately to accommodate passengers who were fasting for Ramadan. The screens worked well, lots of game and movie options. Only problem... No gin and tonic! In fact, no alcohol at all on this route."
Πλεονεκτήματα: "Perfect trip, seats comfortable and soft even in economy and having personal entertainment was a pleasant surprise. also good selection of films. Food was just a sandwich but better quality than other companies."
Μειονεκτήματα: "Worst flight I have ever been in. Horrible leg space. It was so uncomfortable."
Πλεονεκτήματα: "Great service on and off board. Great and very comfortable airplane."
Πλεονεκτήματα: "Plenty of room for the legs."
Πλεονεκτήματα: "It was a nice and short flight"
Μειονεκτήματα: "No entertainment system at the seat."
Πλεονεκτήματα: "quick flight and good snack good entertainment console and selection"
Πλεονεκτήματα: "Attendants were attentive. Food was good ad plentiful."
Μειονεκτήματα: "Seat space very cramped. I am tall. Cabin was warm."
Πλεονεκτήματα: "Great staff!!"
Πλεονεκτήματα: "Turkish airlines had great food, were very accommodating, the seats had plenty of space, and it was an overall great experience. I will definitely fly with them again!"
Μειονεκτήματα: "Flight got delayed. Lost connecting flight. 1 day stuck in Istanbul airport"
Μειονεκτήματα: "The plane left late I almost lost my next plane to Los Angeles a good thing the next plane was late so I make it"
Πλεονεκτήματα: "Decent entertainment system, reasonably priced in-flight wifi, decent food and friendly accommodating staff."
Μειονεκτήματα: "Boarding process can be a bit chaotic, but they do well to organize it by groups or seats/rows, so still miles better than any US carrier."
Πλεονεκτήματα: "Flight was short. Provided snacks and drinks."
Πλεονεκτήματα: "Good overall service"
Μειονεκτήματα: "The staff could've been more patient"
Πλεονεκτήματα: "Courteous and efficient crew."
Πλεονεκτήματα: "Everything was top notch.. the food, the service, the overall experience."
Μειονεκτήματα: "I was not allowed the cancel my flight. I lost a lot of money and I will never book through or fly Turkish airlines again. They were rude and had terrible customer service."
Πλεονεκτήματα: "Friendly smiling faces, smooth boarding, clean and fresh seats, excellent in-flight entertainment, delicious food and timeliness of flight. THY is always on the top!"
Πλεονεκτήματα: "Flight attendants were so kind, timely, tried to answer my questions to the best of their ability, and courteous."
Μειονεκτήματα: "I wish economy had bigger seats, gave out bigger pillows, had more leg room, and had more room to shift seat backwards to sleep."
Πλεονεκτήματα: "The flight was good. The boarding was appalling."
Μειονεκτήματα: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."
Πλεονεκτήματα: "Beds were cozy and the food top notch"
Πλεονεκτήματα: "Flight took off on time"
Μειονεκτήματα: "Pilot announces that we will land 15 minutes early and to buckle and prepare to land in about 20 minutes. 40 minutes later, we were still on air, no explanation given!"
Μειονεκτήματα: "So uncomfortable with tiny seats"
Μειονεκτήματα: "Great crew and flight! Cheers!"
Μειονεκτήματα: "Seats are too small"
Πλεονεκτήματα: "The crew is nice"
Μειονεκτήματα: "Boarding was horrible."
Μειονεκτήματα: "The flight was delayed an hour."
Πλεονεκτήματα: "Entertainment. Flight attendants. Food"
Μειονεκτήματα: "PROBLEM WITH LOCATING BAGGAGE CAROUSEL. GIVEN WRKNG LICATION ."
Πλεονεκτήματα: "Comfortable Seats. Good cabin service."
Μειονεκτήματα: "A no problem flight"
Μειονεκτήματα: "Less legroom than other airlines but have never flown to South America before"
Μειονεκτήματα: "The seats could have been more comfortable"
Πλεονεκτήματα: "Nice short flight, crew was nice."
Πλεονεκτήματα: "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."
Πλεονεκτήματα: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."
Πλεονεκτήματα: "Food was great. Especially the ice cream."
Πλεονεκτήματα: "Good crew. Ample legroom."
Μειονεκτήματα: "Plane was delayed by more than an hour."
Μειονεκτήματα: "The intercom was turned up too loud."
Πλεονεκτήματα: "Super comfortable seats. Lots of movie options."
Μειονεκτήματα: "Food was not very good"
Πλεονεκτήματα: "The crew were kind and courteous. The seat was comfortable."
Μειονεκτήματα: "Great early morning flight."
Πλεονεκτήματα: "It was a quick service"
Μειονεκτήματα: "Better food"
Μειονεκτήματα: "Delayed 3 hours"
Μειονεκτήματα: "Flight Delayed > Pilot on Connecting Flight"
Πλεονεκτήματα: "Had a great experience with Delta all around. Seating and crew were lovely, in flight entertainment was great. Overall, very pleasant experience and flight was on time."
Πλεονεκτήματα: "The entire process was easy and seamless. The flight staff was professional and accommodating. Free liquor. Great food."
Πλεονεκτήματα: "Crew was pleasant. Boarding was fast and efficient, nobody bumrushed."
Μειονεκτήματα: "The non-reclining seat right next to the bathroom door opening should not exist. I was miserable there; I swear everyone on the plane made sure to take a dump on this <2 hour flight. Also none of the windows on any of these small planes line up with the actual positions of seats and it sucks."
Μειονεκτήματα: "Wouldn't let us check in til right before so our family was split all over the plane"
Πλεονεκτήματα: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."
Πλεονεκτήματα: "The crew was helpful and nice and the plane’s entertainment system."
Μειονεκτήματα: "The abrupt stopping at the end of the landing. But it was better than in the first flight. And I understand it is a small flight but add a juice option on the service along with coffee and water."
Πλεονεκτήματα: "I liked the crew when we were boarding and when we were in flight."
Μειονεκτήματα: "The plane was very small and there was no tv/radio to entertain a 3 hour flight except limited WiFi access. One remark that I also like to make is the use of the breaks when landing it was very abrupt. Please do it more gentle next time."
Πλεονεκτήματα: "Flight attendants very friendly."
Μειονεκτήματα: "Being next to lavatory."
Πλεονεκτήματα: "Boarding was easy"
Μειονεκτήματα: "Seats, the whole flight experience"
Πλεονεκτήματα: "The staff was efficient and kind"
Μειονεκτήματα: "The plane was late for weather reasons and they overbooked the flight they had to offer $400 for next flight wasn’t until the next morning.. no entertainment system on plane"
Πλεονεκτήματα: "The very personal pilot"
Πλεονεκτήματα: "Every thing good"
Πλεονεκτήματα: "The service was impeccable as always"
Πλεονεκτήματα: "I needed to run real fast to the connection flight and gladly got there on time."
Πλεονεκτήματα: "Smooth take off and landing"
Πλεονεκτήματα: "Food and movies were good."
Μειονεκτήματα: "Didn't leave on time."
Μειονεκτήματα: "Older plane and seemingly frustrated crew. They had very little patience."
Πλεονεκτήματα: "Quick friendly service from crew and captain."
Μειονεκτήματα: "First class seat was broken was reclined and super uncomfortable the whole flight the plane was super outdated and old."
Μειονεκτήματα: "Temperature was too cold"
Πλεονεκτήματα: "Service and staff"
Μειονεκτήματα: "Seats are too close."
Πλεονεκτήματα: "Attendants were courteous quick and attentive. On board entertainment was awesome. Kept us fed with main course snacks and beverages throughout. Made a 10 hour flight bearable."
Μειονεκτήματα: "Music selection available was seriously lacking but the movies and games made up for that. Also Air France going into Greece was not as good. Seats had a gap between seat and window, food left much to be desired and service was not as courteous as delta's."
Πλεονεκτήματα: "There were a lot of free movie options for a 6hour flight. The tv was new and had good definition. The food offered was quite substantial. The staff kept coming around with water and asking if there was anything else we needed. They gave free blankets. The lavatories were a little larger and more well lit than other airlines."
Μειονεκτήματα: "The seats did not recline for anyone on the plane."
Μειονεκτήματα: "No blankets or pillows. Froze"
Μειονεκτήματα: "Snacks if possible"
Πλεονεκτήματα: "Entertainment was fine."
Μειονεκτήματα: "Food variety for lactose intolerant. Crew was bare able."
Πλεονεκτήματα: "I liked that the security line experiences very mellow, the staff all around was very friendly and nice, the TV's were great and they had free blankets and headsets. It was a very relaxing experience."
Μειονεκτήματα: "thought the cabin could have had more heat"
Πλεονεκτήματα: "First time I've seen Delta have zone boarding areas near the gate, kinda like what Southwest does with their boarding numbers. Kinda worked, kinda still a mess. One crewmember was nice to my son at the end of the flight, offered to get him into the cockpit for a photo op."
Μειονεκτήματα: "Very little legroom. My knees just barely fit in the aisle."
Μειονεκτήματα: "I had to wait at the gate for 3 hours due to the maintenance of airplane. Delta offered some snacks and beverages but 3 hours? I was so stressed out to wait 3 hours to worry to take a connect flight."
Πλεονεκτήματα: "Impressive service... amazing crew, very friendly and professional"
Πλεονεκτήματα: "Fast boarding"
Μειονεκτήματα: "Slow in refuelling, got us delayed for 40-"
Μειονεκτήματα: "Information on arrival time was not correct"
Πλεονεκτήματα: "Flight and the crew!"
Μειονεκτήματα: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Μειονεκτήματα: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Πλεονεκτήματα: "The aircraft"
Μειονεκτήματα: "No overbooking next time!"
Πλεονεκτήματα: "Comfortable seat, great crew."
Μειονεκτήματα: "Flight delayed, no USB port and no entertainment"
Πλεονεκτήματα: "Crew was nice and pleasant"
Μειονεκτήματα: "Flight very late"
Πλεονεκτήματα: "Slow service."
Μειονεκτήματα: "Better communication!"
Μειονεκτήματα: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Μειονεκτήματα: "Too hot inside the aircraft"
Πλεονεκτήματα: "General flight journey"
Πλεονεκτήματα: "Nice attention and good food. Plane and seats are confortable"
Πλεονεκτήματα: "Everything was smooth and effortless."
Μειονεκτήματα: "Can’t think of anything."
Μειονεκτήματα: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Πλεονεκτήματα: "Crew was great and professional."
Μειονεκτήματα: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Πλεονεκτήματα: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Πλεονεκτήματα: "KLM staff is great"
Πλεονεκτήματα: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Πλεονεκτήματα: "I love the food"
Πλεονεκτήματα: "the crew was nice"
Μειονεκτήματα: "Seat confort on long flights, leg rooms,"
Πλεονεκτήματα: "The crew was very nice"
Μειονεκτήματα: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Μειονεκτήματα: "No reading light in my seat..."
Πλεονεκτήματα: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Μειονεκτήματα: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Πλεονεκτήματα: "Light snack and complementary wine"
Μειονεκτήματα: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Πλεονεκτήματα: "Very friendly and helpful crew."
Πλεονεκτήματα: "The staff tried to help me when it was evident we would not arrive on time"
Μειονεκτήματα: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Πλεονεκτήματα: "Good selection of movies."
Μειονεκτήματα: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."
Πλεονεκτήματα: "Very friendly service!"
Πλεονεκτήματα: "Airlines issue"
Μειονεκτήματα: "Profiling certain customers"
Μειονεκτήματα: "Tiny old cramped plane."
Πλεονεκτήματα: "The flight was great."
Πλεονεκτήματα: "Thankful for coffee being served without charge. Not all airlines do that."
Μειονεκτήματα: "old plane, tight and uncomfortable"
Πλεονεκτήματα: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Μειονεκτήματα: "Nothing! It was all great!"
Μειονεκτήματα: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Μειονεκτήματα: "Terrible service in flight and customer service wise .. app functionality was below"
Πλεονεκτήματα: "Easy airport business"
Πλεονεκτήματα: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Μειονεκτήματα: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."
Πλεονεκτήματα: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"
Πλεονεκτήματα: "The cabin crew were fantastic and funny"
Μειονεκτήματα: "Tiny seats"
Πλεονεκτήματα: "The staff and crew"
Πλεονεκτήματα: "Flight attendants were friendly, but they only had limited resources to work with."
Μειονεκτήματα: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."
Πλεονεκτήματα: "Friendliest economy class service I've ever encountered."
Πλεονεκτήματα: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Μειονεκτήματα: "No complaints."
Πλεονεκτήματα: "We love the flight all the way"
Μειονεκτήματα: "seats on Jet air flight are very uncomfortable"
Πλεονεκτήματα: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"
Μειονεκτήματα: "Όλα ήταν καλά στην πτήση μας. Σας ευχαριστώ."
Πλεονεκτήματα: "The crew was astounding"
Πλεονεκτήματα: "Despite being a short flight, they gave food"
Μειονεκτήματα: "Nothing. All ok"
Μειονεκτήματα: "Advertised October Pink products but did not have them for breast cancer support"
Μειονεκτήματα: "Seat angle adjustment was not the most comfortable for sleeping."
Πλεονεκτήματα: "The seat was very comfortable."
Μειονεκτήματα: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Μειονεκτήματα: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Πλεονεκτήματα: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Μειονεκτήματα: "The craft is a bit old. Harsh landing."
Μειονεκτήματα: "No entertainment facilities"
Πλεονεκτήματα: "The crew was very helpful in all respects."
Μειονεκτήματα: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."
Πλεονεκτήματα: "Crew was nice."
Μειονεκτήματα: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Πλεονεκτήματα: "Crew was very friendly. Food was excellent"
Πλεονεκτήματα: "Average crew. Average seat."
Μειονεκτήματα: "They could have controlled screening babies better. They just let them scream....."
Πλεονεκτήματα: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Μειονεκτήματα: "See above. Overall, very nice experience."
Πλεονεκτήματα: "Intranet wifi meant I could watch entertainment on my iPad"
Μειονεκτήματα: "Seats are very uncomfortable"
Μειονεκτήματα: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Πλεονεκτήματα: "Crew was nice, too short of a flight to figure out more"
Μειονεκτήματα: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
Μειονεκτήματα: "Arrived 5 hours late"
Πλεονεκτήματα: "Liked the transfer"
Πλεονεκτήματα: "Flight crew, pilot,food and entertainment options were great"
Μειονεκτήματα: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"
Μειονεκτήματα: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Πλεονεκτήματα: "That I was able to sleep a bit on the flight - and that we gained an hour."
Μειονεκτήματα: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Πλεονεκτήματα: "Very quiet"
Μειονεκτήματα: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"
Μειονεκτήματα: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Μειονεκτήματα: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Πλεονεκτήματα: "Plane was comfortable and new."
Μειονεκτήματα: "Nothing really."
Πλεονεκτήματα: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Πλεονεκτήματα: "The airplane have great entertainment system. The cabin crew are very nice."
Πλεονεκτήματα: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Μειονεκτήματα: "See above and the food was disgusting"
Πλεονεκτήματα: "The cheese and the bread"
Μειονεκτήματα: "The unprofessional staff during boarding and food serving"
Πλεονεκτήματα: "On time after latish start"
Μειονεκτήματα: "Staff took carryon bags even for skypriority even tho lots of room in overhead, allegedly to speed deplaning. Nowarning to repack. Infuriating and stubborn staff!"
Πλεονεκτήματα: "Good service at gate and on board"
Πλεονεκτήματα: "It es a good flight back"
Μειονεκτήματα: "Items missing on duty free purchases"
Πλεονεκτήματα: "it was cancelled so they got me on the next flight on Turkish"
Πλεονεκτήματα: "Short, lots of leg space"
Μειονεκτήματα: "There are always delays. Today it was that internet was down."
Μειονεκτήματα: "the food is terrible."
Πλεονεκτήματα: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Μειονεκτήματα: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Πλεονεκτήματα: "Priority boarding"
Μειονεκτήματα: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."
Πλεονεκτήματα: "On time departure and arrival"
Μειονεκτήματα: "They lost my luggage"
Πλεονεκτήματα: "That it was a night flight"
Μειονεκτήματα: "No airconditioning, no food choice, no space."
Πλεονεκτήματα: "The flight attendant was very nice to me. TV was very good. space was enough ."
Μειονεκτήματα: "We had to pay for wi fi."
Μειονεκτήματα: "Food and coffee were cold. Service on AF is getting worse."
Πλεονεκτήματα: "Crew was wonderful Helpful, pleasant, capable"
Μειονεκτήματα: "Waiting for late passengers & their luggage"
Πλεονεκτήματα: "Other crew members were very polite to us, in particular a younger tall woman."
Μειονεκτήματα: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Πλεονεκτήματα: "I like the service of AF"
Μειονεκτήματα: "Late...delayed from algiers"
Πλεονεκτήματα: "It was as expected."
Μειονεκτήματα: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Πλεονεκτήματα: "The crew didn’t have most things listed that should have been for sale. They were annoyed when asked for things. If you needed something mid flight you had to go to the service area...they would not serve you at your seat."
Μειονεκτήματα: "Everything...app didn’t work, baggage allowance wasn’t clear (extremely overpriced), crew was irritated...don’t use this airline if you don’t need to"
Πλεονεκτήματα: "Flight was fine"
Μειονεκτήματα: "Ticket/luggage issues not handled very well. Long wait lines. No notification of plane delay on monitors."
Πλεονεκτήματα: "The crew was so nice"
Μειονεκτήματα: "Food can be better"
Μειονεκτήματα: "I missed the flight so I don’t have any feedback."
Πλεονεκτήματα: "The airplane"
Μειονεκτήματα: "Flying on time"
Μειονεκτήματα: "Ground staff are extremely unprofessional In Casablanca"
Μειονεκτήματα: "check in was slow"
Μειονεκτήματα: "Airlines website was not easy. It kept deleting information"
Μειονεκτήματα: "Boarding took 3 hours"
Μειονεκτήματα: "No clear advice about extra luggage fees In Miami I got help and paid $100 In Madrid, I tried to purchase the extra luggage on line. The website gave me an error. Once at the counter the person helping me there could not help either. I was charged $150 since the purchase was not done on line. I requested a supervisor: denied! My last trip with air Europa!!!"
Πλεονεκτήματα: "Flight took off on time. Plane is big and seats are good for people up to 6 feet tall and comfortable fior people up to 220 lbs. Crew was excellent from checking in til landing. I will travel again with Air Europa but I will take a sandwich or two with me just in case pasta is being served. Flight was from Madrid to Miami. On my flight from Miami to Madrid the food (chicken) and everything was excellent. Oct 14 2018"
Μειονεκτήματα: "the flight was 40 minutes late and then it took more than an hour to get to the gate and get our luggage. I lost a flight that I was connecting. I was told that I had ample time (2 and a half hours) Did not receive any help to connect on time."
Μειονεκτήματα: "The second serving of food -both inbound & outbound flight- was terrible. White bread sandwuch with one slice of ham and one slice of really cheap cheese."
Πλεονεκτήματα: "Cheap prices"
Μειονεκτήματα: "Air Europa is is budget airline, and things you expect to not always work. I could not check online, because the web site did not work. When checking in at the airport, I paid extra for exit and bulkhead row seats for my family, after which the agent told me that the seas were in different parts of the airplane. The agent was not willing to refund the money I paid and give us ordinary seats. Apparently, with Air Europa, money goes only one way. Still, cheap, so may be attractive."
Μειονεκτήματα: "Late boarding, and had to get on a bus to get to the plane."
Πλεονεκτήματα: "Nice plan and staff."
Μειονεκτήματα: "Very slow baggage drop off at Barcelona airport."
Πλεονεκτήματα: "Modern airplane and personal screens"
Μειονεκτήματα: "Boarding process was too slow. Could have been better organised."
Πλεονεκτήματα: "The crew were faultless, friendly and attentive."
Μειονεκτήματα: "The flight was cramped. For a shorter flight from Madrid to Tel Aviv Air Europa uses a state of the art Boeing 787 Dreamliner which lives up to its name. Why they don't use this aircraft for the long haul flight beats me. I'd rather be comfortable for 10 hrs and suffer for 5 instead of the other way around. Still, looking forward to the last leg home."
Πλεονεκτήματα: "Give food twice, a blanket and a pillow"
Πλεονεκτήματα: "The aircraft was new, Boeing 787 Dreamliner. Was quite roomy. The toilets felt more spacious and not cramped like on other aircraft. Crew were friendly enough."
Μειονεκτήματα: "The entertainment system kept on rebooting and didn't work for a portion of the flight. Apart from that, very impressed with Air Europa!"
Μειονεκτήματα: "After 2 days at the airport I still waiting for the airline to give me a date and new time for another flight since the airport is having problems after the storms on Wednesday, they don’t have a counter or anything where travelers can ask questions and have problems solve. They keep making you come but with no guarantee of anything. No one knows nothing, it’s very bad the way they are managing the situation."
Μειονεκτήματα: "A low cost company trying to compete with bigger company and prices too high for what you got."
Πλεονεκτήματα: "It was really comfortable and the food was great, the crew was really nice."
Μειονεκτήματα: "There was only like 8 old movies and none of them loaded so I couldn't watch anything. And the Wi-Fi super expensive."
Πλεονεκτήματα: "Crew was great, however boarding could be improved. Too many checks and waiting to board."
Πλεονεκτήματα: "Flight was on time"
Μειονεκτήματα: "Boarding the plane from the runway"
Πλεονεκτήματα: "Plane left on time. The food was good."
Πλεονεκτήματα: "Boeing 787 Dreamliner is a very comfortable piece of equipment and Air Europe is flying it on this route. Fast, quiet, stable. The AE staff was awesome. Departure and arrival timely and I prefer the "old" airport in Madrid to the new airport."
Πλεονεκτήματα: "The crew."
Μειονεκτήματα: "The airplane is too old."
Πλεονεκτήματα: "Good service and comfortable flight"
Πλεονεκτήματα: "No delays! Accurate"
Μειονεκτήματα: "Boarding process they start from back rows first"
Πλεονεκτήματα: "Everything was perfectly reliable."
Μειονεκτήματα: "Still haven't received been over 2 days."
Πλεονεκτήματα: "The crew was friendly."
Μειονεκτήματα: "There is not enough space for your feet. You're basically on top of the person next to you. The aircraft was old and had no tv in front of you, no outlets to charge our phones. The food was terrible."
Πλεονεκτήματα: "Wide body aircraft."
Μειονεκτήματα: "Too cold and unfriendly services"
Πλεονεκτήματα: "Good entertainment and comfort seats"
Μειονεκτήματα: "The ads! No food. Nice new plane though!"
Πλεονεκτήματα: "Smooth flight"
Μειονεκτήματα: "Air temperature inside too hot."
Πλεονεκτήματα: "Equipment and crew on both Paris to Madrid and Madrid to Miami were good. 787 aircraft is good. On time and as pleasant as economy air travel today can be."
Μειονεκτήματα: "Distance between landing gate in Madrid and departure gate too long. (Sign says 31 minutes walking time!) Also very long distance between landing gate and luggage claim in Miami - I don't know what passengers who can't walk well do. Food bad even for airline standards and Air Europa may have worst coffee of any airline - I can't imagine worse."
Μειονεκτήματα: "No vegetarian options at all"
Πλεονεκτήματα: "departure from JFK to Madrid was on time"
Μειονεκτήματα: "Comfort is not equivalent with price. Very tight seats. On the way to Madrid no personal entertainment system. On the way back personal entertainment system was very, very lagi, additionally reset itself during movie fief times, and from where I was seating other people had the same issue. Coordination at airport was also not the best after landing at JFK, because we spend almost 50 minutes in airplane waiting for docking."
Πλεονεκτήματα: "Great plain, new comfortable clean, crew was fantastic, helpful and friendly"
Μειονεκτήματα: "Food was good but could be fresher"
Πλεονεκτήματα: "They leave me in Santo Domingo with no reason and no phone to call and solve the problem. That cause problems with my job. They don't have customer service to help people in this case."
Πλεονεκτήματα: "- I like the economic price. - I like that I was flying in economic class and I was allow to carry two luggages. That makes the difference with any other airline."
Πλεονεκτήματα: "OK for a short flight"
Πλεονεκτήματα: "No frills easy to board. Flight left on time and arrived 15 minutes early."
Μειονεκτήματα: "Very cramped seats for an average size person. When person in front pushed his seat back the seat was almost touching my face. Way too close."
Μειονεκτήματα: "The boarding procedure need to improve."
Πλεονεκτήματα: "The crew is very kind"
Μειονεκτήματα: "The comfort in the aircraft and the entertainment are really poor."
Πλεονεκτήματα: "Cabin crew were very nice"