Μειονεκτήματα: Nothing!
Customer service at Thunder Bay airport was exceptional!
Easy process picking up car and dropping it off
Μειονεκτήματα: At could have been ready at designated pick up time. Car could have been in pick up area instead of in front of the airport
Μειονεκτήματα: Will always go with BUDGET anytime anywhere any day.
Πλεονεκτήματα: Staff were great, very friendly. Car was clean and in good condition with good options.
Μειονεκτήματα: Car wasn’t the cleanest inside
Πλεονεκτήματα: Staff was great, ride was great
Μειονεκτήματα: Knowing how to open the hatch - bit figured it out eventually
Μειονεκτήματα: The windows on the inside were marked by a dog, needed a cleaning & excess dog hair in side
Do they have phone service?
Πλεονεκτήματα: The car was great and in good condition, just as anticipated.
Μειονεκτήματα: I could not get ahold of the location in which I was renting. I called and left messages and no one ever returned my calls. I called the 1-800 number and they couldn't/wouldn't help me stating it had to be taken up with the specific branch and they didn't have access to their files...
Pulled over by police due to validation sticker being on front of the
Πλεονεκτήματα: Not much...
Μειονεκτήματα: The car wasn’t very clean, interior had a fine musk of wet dog. Validation sticker was on the front licence plate, living in the province of Ontario, not having a validation sticker located on the rear plate is $110 dollar fine. Luckily the officer was pleasant. We got off with a warning, but the situation could of turned very bad, and considering that enterprise makes you sign a waiver stating that “all tickets are the responsibility of the driver” technically I would be responsible for the ticket. I doubt I’ll be using kayak or enterprise again. I’m sure any other car rental company complies with high way traffic act. I also think kayak should be a little bit more cautions and make sure their rental providers conform to all local laws.
Great rental in Thunder Bay
Πλεονεκτήματα: Fast, effecient on pick up and return. Price was excellent.
Μειονεκτήματα: The car was not clean, especially the exterior.
Πλεονεκτήματα: Staff were great, very friendly. Car was clean and in good condition with good options.
Μειονεκτήματα: Car wasn’t the cleanest inside
Πλεονεκτήματα: Staff was great, ride was great
Μειονεκτήματα: Knowing how to open the hatch - bit figured it out eventually
Great rental in Thunder Bay
Πλεονεκτήματα: Fast, effecient on pick up and return. Price was excellent.
Μειονεκτήματα: The car was not clean, especially the exterior.
Do they have phone service?
Πλεονεκτήματα: The car was great and in good condition, just as anticipated.
Μειονεκτήματα: I could not get ahold of the location in which I was renting. I called and left messages and no one ever returned my calls. I called the 1-800 number and they couldn't/wouldn't help me stating it had to be taken up with the specific branch and they didn't have access to their files...
Pulled over by police due to validation sticker being on front of the
Πλεονεκτήματα: Not much...
Μειονεκτήματα: The car wasn’t very clean, interior had a fine musk of wet dog. Validation sticker was on the front licence plate, living in the province of Ontario, not having a validation sticker located on the rear plate is $110 dollar fine. Luckily the officer was pleasant. We got off with a warning, but the situation could of turned very bad, and considering that enterprise makes you sign a waiver stating that “all tickets are the responsibility of the driver” technically I would be responsible for the ticket. I doubt I’ll be using kayak or enterprise again. I’m sure any other car rental company complies with high way traffic act. I also think kayak should be a little bit more cautions and make sure their rental providers conform to all local laws.
