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10,0
Πλεονεκτήματα: Desk representative was super!
Μειονεκτήματα: Unfortunately the additional insurance purchased on the website, would require a $500 fee with Enterprise, if I had had to file an accident claim. It was NOT Enterprise's own insurance policy. Very misleading/deceptive of your website. Won't do that agin!
κριτική από
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10,0
Πλεονεκτήματα: ease of renting and locating car
Μειονεκτήματα: nothing
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9,2
Πλεονεκτήματα: Drop-off was super easy, car was great, great price
Μειονεκτήματα: Wanted to extend my rental but could not get in contact with the right people to extend it. Spoke with someone who took my information and said that the enterprise where my drop-off was scheduled would contact me about extending. She said they would email me but I never heard from them so I just dropped the car off without extending my rental. Was very hard to speak to an actual person about the car instead of just an automated message.
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9,2
Πλεονεκτήματα: The check in at Myrtle Beach was quick and efficient, Doug was excellent and the car was in great condition. Unfortunately the hurricane interrupted our vacation but the ability to change return locations without additional charge made it possible for my family to get home safely. Thank you to Doug.
Μειονεκτήματα: The staff in Cleveland were unable to help me with the issues on the final amount due, but Doug from Myrtle Beach called and resolved the issue in a matter of minutes as well as sending a confirmation email within minutes! Definitely the perfect employee.
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10,0
Πλεονεκτήματα: Staff was friendly and helpful, and pickup and drop-off were fast and easy.
Μειονεκτήματα: For the first time in a long time, the car category I had reserved (pickup truck) was not available at the time of pickup. I was provided a car in a different category (full-size sedan) for the same rate. However, it is preferable to have the actual car category available.
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9,6
Πλεονεκτήματα: everything went very well and with ease
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9,6
Πλεονεκτήματα: Drop off was easy, staff was helpful
Μειονεκτήματα: Dropped car off at different location than it was picked up and the fee was very expensive.
κριτική από
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9,2
Πλεονεκτήματα: Staff was friendly when picking up car. Returning car was scheduled for 6am, but was dropped off at 5am. No one was there so I put keys and paperwork together in drop box. I've heard nothing from them yet - so still hoping that everything was OK ?
Μειονεκτήματα: Since I dropped key off before someone was on duty, it would have been nice to hear from someone when they processed my paperwork.
κριτική από
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9,6
Πλεονεκτήματα: How easy it was throughout the entire process
κριτική από
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10,0
Πλεονεκτήματα: Quick service and loved the Altima
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10,0
Πλεονεκτήματα: The car was ready. The service was great. Really nice car, like new. Pick up and drop off were very quick and accurate. No problems or hold ups.
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10,0
Πλεονεκτήματα: Very easy drop off
κριτική από
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10,0
Πλεονεκτήματα: Desk representative was super!
Μειονεκτήματα: Unfortunately the additional insurance purchased on the website, would require a $500 fee with Enterprise, if I had had to file an accident claim. It was NOT Enterprise's own insurance policy. Very misleading/deceptive of your website. Won't do that agin!
κριτική από
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10,0
Πλεονεκτήματα: ease of renting and locating car
Μειονεκτήματα: nothing
κριτική από
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9,2
Πλεονεκτήματα: Drop-off was super easy, car was great, great price
Μειονεκτήματα: Wanted to extend my rental but could not get in contact with the right people to extend it. Spoke with someone who took my information and said that the enterprise where my drop-off was scheduled would contact me about extending. She said they would email me but I never heard from them so I just dropped the car off without extending my rental. Was very hard to speak to an actual person about the car instead of just an automated message.
κριτική από
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9,2
Πλεονεκτήματα: The check in at Myrtle Beach was quick and efficient, Doug was excellent and the car was in great condition. Unfortunately the hurricane interrupted our vacation but the ability to change return locations without additional charge made it possible for my family to get home safely. Thank you to Doug.
Μειονεκτήματα: The staff in Cleveland were unable to help me with the issues on the final amount due, but Doug from Myrtle Beach called and resolved the issue in a matter of minutes as well as sending a confirmation email within minutes! Definitely the perfect employee.
κριτική από
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10,0
Πλεονεκτήματα: Staff was friendly and helpful, and pickup and drop-off were fast and easy.
Μειονεκτήματα: For the first time in a long time, the car category I had reserved (pickup truck) was not available at the time of pickup. I was provided a car in a different category (full-size sedan) for the same rate. However, it is preferable to have the actual car category available.
κριτική από
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9,6
Πλεονεκτήματα: everything went very well and with ease
κριτική από
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9,6
Πλεονεκτήματα: Drop off was easy, staff was helpful
Μειονεκτήματα: Dropped car off at different location than it was picked up and the fee was very expensive.
κριτική από
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9,2
Πλεονεκτήματα: Staff was friendly when picking up car. Returning car was scheduled for 6am, but was dropped off at 5am. No one was there so I put keys and paperwork together in drop box. I've heard nothing from them yet - so still hoping that everything was OK ?
Μειονεκτήματα: Since I dropped key off before someone was on duty, it would have been nice to hear from someone when they processed my paperwork.
κριτική από
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9,6
Πλεονεκτήματα: How easy it was throughout the entire process
κριτική από
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10,0
Πλεονεκτήματα: Quick service and loved the Altima
κριτική από
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10,0
Πλεονεκτήματα: The car was ready. The service was great. Really nice car, like new. Pick up and drop off were very quick and accurate. No problems or hold ups.
κριτική από
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10,0
Πλεονεκτήματα: Very easy drop off
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