Ενοικίαση αυτοκίνητου στο Αεροδρόμιο Σολτ Λέικ Σίτι Salt Lake City

Πλεονεκτήματα: Nothing

Μειονεκτήματα: There was no agent at counter. I called customer support, who disputed with me that no agent was present. After waiting 45 minutes, someone filled in to help fulfill the rental. However, my Kayak rental had been canceled by thrifty. I lost the amount I prepaid and had to purchase a new rental at a higher price with a car I did not want, as they claimed that the cancelled rental was no longer available. Nobody at the location or on the phone customer service could assist. This was a truly horrible experience and will never again rent from Thrifty.

Πλεονεκτήματα: SLC Thrifty's Lindsay (the person in the back/parking area near the parked Thrifty cars) was professional and efficient, remedying a frustrating situation.

Μειονεκτήματα: Beware of SLC Thrifty, We rely on reservation systems; the car rental company should be prepared to honor its reservations, but wasn't. Assured that our car would be ready when we arrived; it wasn't. Told that our car would be ready for us in 30 minutes; it wasn't. . . . never did get the car we reserved, & knowing you have no leverage to get the car you reserved at the price you reserved it last-minute elsewhere, there was a strong pitch to take 1, then another, lower-class less-desirable vehicle that we definitely didn't want or reserve (when we had many car rental choices during trip-planning) . . . .

Πλεονεκτήματα: Easy drop off

Μειονεκτήματα: Paid for a 6 seat truck, and got a 4 seat truck. Very uncomfortable for 4 full size men

Just okay

Πλεονεκτήματα: close to terminal

Μειονεκτήματα: A a little slow to check the car in

Πλεονεκτήματα: Vehicle had plenty of room. Easy pick up and drop off. Price was good.

Μειονεκτήματα: Interior smelled bad, when we could crack open the windows it would be fine. They told us they do NOT recognize the extra insurance I purchased while making my reservation. That made my trip a bit uneasy because I was Worried about not being covered properly even though I purchased extra insurance through Kayak site. Front tire low, kept getting warning signal and oil check light would come on. They also said we had to provide a receipt from where we last filled the tank and it had to be within 10 miles of drop off.........that was new never heard that before.

Πλεονεκτήματα: car was a good value.

Μειονεκτήματα: The line at the airport (SLC) to pick up the car was long and slow. And they would not let me have the car until the exact time I said I had needed it, which was just an approximation. And, they said they would email me my receipt, which they did not. So even now I do not know how much I was actually charged. Agency was "Thrifty".