Ενοικίαση αυτοκίνητου στο Αεροδρόμιο Σιάτλ Seattle/Tacoma Intl

Πλεονεκτήματα: We had to wait about an hour to get our car. The downstairs facility was understaffed, and we had to wait for a recently-returned car to get cleaned before we could pick it up.

Μειονεκτήματα: More staffing.

Πλεονεκτήματα: My first and last experience with FOX. After waiting 35 minutes to get to the check-in counter, Clerk tried to switch cars to what she called an "upgrade" After she told me she did not know how much luggage and people the "upgrade" could hold, I asked for just the original car I had already paid and reserved, she said it would be 2 or 3 hours wait. When I asked why she said, "Well do you still want the car? You know you can go somewhere else!" I have never spent time answering one of these follow-up interviews, but for the fact that most customers in my line had similar arguments with the clerks and many of them just walked away, I felt compelled to try to spare other travelers the worst treatment I have ever been had. I won't ever use FOX rental cars again and I WILL do anything I can to send business " somewhere else" as she said to me.

Μειονεκτήματα: Try not to insult and deceive your paying customers.

Πλεονεκτήματα: Nothing.

Μειονεκτήματα: They turned us away, we had to go get a car at Avis.

Πλεονεκτήματα: Nothing of any substance! The ONLY thing staff did that was remotely helpful was to take me to a competitor, where I paid $6/day more. I waited in line for 3 hours. There were no cars available only trucks!

Μειονεκτήματα: Everything! It was a very bad experience overall. Staff should never criticize their own company to customers or competitors. You don’t keep customers waiting for 3 hours and when they step up to the counter tell them that you have a truck for them! I’m 70 years old. There were 4 older women in our group driving 4 hours to our holiday destination not hunters with guns and dogs. I will never rent a car from FOX, and I will not be complimentary to anyone about them. When I returned my car to the competitor 10 days later I observed that a long line was yet again waiting at the FOX counter, while all other car rental counters had no lines.