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Αυτοκίνητα στην πόλη Αεροδρόμιο Οαχάκα ντε Χουάρες Xoxocotlan - Κριτικές και ευρετήριο πρακτορείων
Αρ. κατάταξης 1
Alamo
Καλύτερη βαθμολογία
6,8 Καλό (2 κριτικές)
Αεροδρόμιο Οαχάκα ντε Χουάρες Xoxocotlan: 1 πρακτορείο
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Alamo κριτικές
Τοποθεσίες πρακτορείων
Alamo
Πρακτορεία στο Αεροδρόμιο Οαχάκα ντε Χουάρες Xoxocotlan
Carretera Oaxaca - Puerto
| Δευτέρα | 07:00 - 23:00 |
| Τρίτη | 07:00 - 23:00 |
| Τετάρτη | 07:00 - 23:00 |
| Πέμπτη | 07:00 - 23:00 |
| Παρασκευή | 07:00 - 23:00 |
| Σάββατο | 07:00 - 23:00 |
| Κυριακή | 07:00 - 23:00 |
Όλες οι κριτικές της Alamo
Alamo κριτικές στο Αεροδρόμιο Οαχάκα ντε Χουάρες Xoxocotlan
Αρ. κατάταξης 2
Europcar
4,8 Ικανοποιητικό (14 κριτικές)
Αεροδρόμιο Οαχάκα ντε Χουάρες Xoxocotlan: 1 πρακτορείο
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Europcar κριτικές
Τοποθεσίες πρακτορείων
Europcar
Πρακτορεία στο Αεροδρόμιο Οαχάκα ντε Χουάρες Xoxocotlan
Carretera Oaxaca - Puerto Angel
+52 951 143 8340
Όλες οι κριτικές της Europcar
Europcar κριτικές στο Αεροδρόμιο Οαχάκα ντε Χουάρες Xoxocotlan
Πρόσφατες κριτικές
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10,0
Μειονεκτήματα: It was a worry free experience. Got the car and dropped it off with no worry. Just be aware of the time and day of the experience. I went on a slow week and there was just one person doing all so I had to wait a bit . I understand this..
κριτική από
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2,0
Μειονεκτήματα: The price I was quoted from the kayak wasn’t honored and I was charged four times the price when picking up the car.
κριτική από
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2,4
Πλεονεκτήματα: The person I dealt with at the counter was friendly and helpful. It's Europcar's policies that are the problem.
Μειονεκτήματα: I reserved a car months in advance at a good price. However, Europcar would not honour that price saying that CDW was compulsory. The first offer was $50 US per day which would have meant the total would be 4 times what I reserved. This input box isn't big enough to express my disgust.
κριτική από
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2,0
Europcar was a shell - they did not deliver - avoid in Oaxaca, Mexico
Μειονεκτήματα: Europcar's car was not ready in Oaxaca, Mexico. They promised a car, but it did not show up. They then found a car from another agency that wound up being more expensive, a huge hassle to get, and had issues. I will never trust Europcar again.
κριτική από
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2,0
scam
Πλεονεκτήματα: The real rate was 10 times what was quoted due to insurance. I've travelled to a lot of places and my credit card has always been accepted for insurance purposes. Made me not trust them.
κριτική από
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8,0
Πλεονεκτήματα: Everything went well customer services was helpful, the car was good I do, being the first time I use their services.
Μειονεκτήματα: One think I don't like is the time it's taking a lot of time to refound the co-pay /insurance that's charge on your credit card. Is that normal.
κριτική από
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5,6
Πλεονεκτήματα: The car was brand new, compact, and perfect for the Mexican roads.
Μειονεκτήματα: The online booking price was very misleading. When we landed we were quoted a total rental price of over seven times our online booking price, once the mandatory Mexican insurance had been factored in. We balked at this and then the operator miraculously adjusted the price to only three times our online rental price, making the whole transaction feel arbitrary and opportunistic. When returning the car (Nov. 7, 2017), there were union blockades of all major highways into and out of Oaxaca (https://www.garda.com/crisis24/news-alerts/77446/mexico-major-protest-in-oaxaca-november-7) and gas stations along the road to the airport were closed or inaccessible. This made it impossible to refill our tank, while the 15 minute drive from town to the airport took almost two hours, and we made it to the airport only half an hour before our scheduled flight. Not only were Europcar staff completely unsympathetic, but they insisted on charging us a refuelling price five times higher than the normal fuel price. When I protested and, given the circumstances, offered to pay the gas station price, the staff suggested the price would change if I paid in cash, once again leading to feelings of opportunism. We paid the full quoted refuelling price using credit card and will take up this whole situation with Europcar.
κριτική από
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2,0
Sucked
Πλεονεκτήματα: Nothing
Μειονεκτήματα: The staff was so rude, I didn't rent the car, cuz the dude was so stupid, and careless
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2,0
Πλεονεκτήματα: they advertise falsely. disappointed but glad I didn't rent from them.
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7,2
Πλεονεκτήματα: Car handled perfectly.
Μειονεκτήματα: The gas tank was not full when I received the car. Price from Kayak was perfect, but insurance were excessive (over 5x value of rental fee).
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4,4
Misleading rates
Μειονεκτήματα: The daily rate with insurance was 5x the published rate. Completely misleading.
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2,0
Couldn't even find the small rip off print
Πλεονεκτήματα: Nothing
Μειονεκτήματα: When I got Oaxaca Mexico airport and went to Europcar, the agent said that I needed written proof of insurance through my credit card . Since i didn't have the written proof he wanted to charge me about $400 extra on my $139 rental car. I asked him to show me where this was written in my contract. He said it was in a hidden link. I found the link and this insurance requirement was not there any where (that I could find). So I walked over to Hertz, and they said they would give me a similar car for $139, but they would put a $1500 hold on my credit card, which is reasonable. Meanwhile, the Europcar salesperson said he'd give me the car for only about $339. I was so angry with the poor service of the Europcar that I couldn't wait to write this review! Hertz did a fine job- I highly recommend Hertz. HOWEVER, I felt Europcar tried to me off. If Europe car clearly told me about the letter needed for insurance, then they would have received a much better rating. So beware with Europcar! I rented with Europcar in Europe and I did not have this problem.
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8,0
Πλεονεκτήματα: Everything went well customer services was helpful, the car was good I do, being the first time I use their services.
Μειονεκτήματα: One think I don't like is the time it's taking a lot of time to refound the co-pay /insurance that's charge on your credit card. Is that normal.
κριτική από
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7,2
Πλεονεκτήματα: Car handled perfectly.
Μειονεκτήματα: The gas tank was not full when I received the car. Price from Kayak was perfect, but insurance were excessive (over 5x value of rental fee).
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2,0
Μειονεκτήματα: The price I was quoted from the kayak wasn’t honored and I was charged four times the price when picking up the car.
κριτική από
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2,4
Πλεονεκτήματα: The person I dealt with at the counter was friendly and helpful. It's Europcar's policies that are the problem.
Μειονεκτήματα: I reserved a car months in advance at a good price. However, Europcar would not honour that price saying that CDW was compulsory. The first offer was $50 US per day which would have meant the total would be 4 times what I reserved. This input box isn't big enough to express my disgust.
κριτική από
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2,0
Europcar was a shell - they did not deliver - avoid in Oaxaca, Mexico
Μειονεκτήματα: Europcar's car was not ready in Oaxaca, Mexico. They promised a car, but it did not show up. They then found a car from another agency that wound up being more expensive, a huge hassle to get, and had issues. I will never trust Europcar again.
κριτική από
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2,0
scam
Πλεονεκτήματα: The real rate was 10 times what was quoted due to insurance. I've travelled to a lot of places and my credit card has always been accepted for insurance purposes. Made me not trust them.
κριτική από
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5,6
Πλεονεκτήματα: The car was brand new, compact, and perfect for the Mexican roads.
Μειονεκτήματα: The online booking price was very misleading. When we landed we were quoted a total rental price of over seven times our online booking price, once the mandatory Mexican insurance had been factored in. We balked at this and then the operator miraculously adjusted the price to only three times our online rental price, making the whole transaction feel arbitrary and opportunistic. When returning the car (Nov. 7, 2017), there were union blockades of all major highways into and out of Oaxaca (https://www.garda.com/crisis24/news-alerts/77446/mexico-major-protest-in-oaxaca-november-7) and gas stations along the road to the airport were closed or inaccessible. This made it impossible to refill our tank, while the 15 minute drive from town to the airport took almost two hours, and we made it to the airport only half an hour before our scheduled flight. Not only were Europcar staff completely unsympathetic, but they insisted on charging us a refuelling price five times higher than the normal fuel price. When I protested and, given the circumstances, offered to pay the gas station price, the staff suggested the price would change if I paid in cash, once again leading to feelings of opportunism. We paid the full quoted refuelling price using credit card and will take up this whole situation with Europcar.
κριτική από
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2,0
Sucked
Πλεονεκτήματα: Nothing
Μειονεκτήματα: The staff was so rude, I didn't rent the car, cuz the dude was so stupid, and careless
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2,0
Πλεονεκτήματα: they advertise falsely. disappointed but glad I didn't rent from them.
κριτική από
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4,4
Misleading rates
Μειονεκτήματα: The daily rate with insurance was 5x the published rate. Completely misleading.
κριτική από
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2,0
Couldn't even find the small rip off print
Πλεονεκτήματα: Nothing
Μειονεκτήματα: When I got Oaxaca Mexico airport and went to Europcar, the agent said that I needed written proof of insurance through my credit card . Since i didn't have the written proof he wanted to charge me about $400 extra on my $139 rental car. I asked him to show me where this was written in my contract. He said it was in a hidden link. I found the link and this insurance requirement was not there any where (that I could find). So I walked over to Hertz, and they said they would give me a similar car for $139, but they would put a $1500 hold on my credit card, which is reasonable. Meanwhile, the Europcar salesperson said he'd give me the car for only about $339. I was so angry with the poor service of the Europcar that I couldn't wait to write this review! Hertz did a fine job- I highly recommend Hertz. HOWEVER, I felt Europcar tried to me off. If Europe car clearly told me about the letter needed for insurance, then they would have received a much better rating. So beware with Europcar! I rented with Europcar in Europe and I did not have this problem.
κριτική από
Αρ. κατάταξης 3
Hertz
3,7 Μέτριο (11 κριτικές)
Αεροδρόμιο Οαχάκα ντε Χουάρες Xoxocotlan: 1 πρακτορείο
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Hertz κριτικές
Τοποθεσίες πρακτορείων
Hertz
Πρακτορεία στο Αεροδρόμιο Οαχάκα ντε Χουάρες Xoxocotlan
Carr.oaxaca-pto Angel Km 7.5
0180 0709 5000
| Δευτέρα | 00:00 - 23:59 |
| Τρίτη | 00:00 - 23:59 |
| Τετάρτη | 00:00 - 23:59 |
| Πέμπτη | 00:00 - 23:59 |
| Παρασκευή | 00:00 - 23:59 |
| Σάββατο | 00:00 - 23:59 |
| Κυριακή | 00:00 - 23:59 |
Όλες οι κριτικές της Hertz
Hertz κριτικές στο Αεροδρόμιο Οαχάκα ντε Χουάρες Xoxocotlan
Πρόσφατες κριτικές
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4,4
Πλεονεκτήματα: Good sized car
Μειονεκτήματα: Price online did not reflect actual price of rental car. Poor signage and instruction for car return.
κριτική από
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2,8
Πλεονεκτήματα: The staff told me "the wheels are broken" on the car I reserved and forced me to pay an additional 100.00$ US upsale on a larger vehicle.
Μειονεκτήματα: It would be nice to have available the car and price seen on Kayak. Hertz at this location should not be able to use online reservation services, it seems they are using them as a bottleneck to force travelers to pay premium prices
κριτική από
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2,0
Bad they did not treated me well
Πλεονεκτήματα: None
Μειονεκτήματα: Too much money they charged me
κριτική από
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2,0
WARNING
Μειονεκτήματα: The roads are death traps, third world country roads at its finest. Animals on the road to Puerto escondido from Oaxaca city, it was a terrifying experience, wouldn't recommend it to no one. PLEASE do not drive these roads, no reception, ambulance, or any kind of proper medical attention in case of an emergency. You have been warned.
κριτική από
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2,0
There was no car available. Was this a scam?
Πλεονεκτήματα: Nothing
Μειονεκτήματα: The total lack of car availability was extremely inconvenient. The very low price of the daily rental should have been a tip-off to me that it was not a real deal. I cannot really fault Hertz for this, I believe Kayak has no idea about doing business in Mexico.
κριτική από
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2,0
They gave my reservation away
Πλεονεκτήματα: Nothing as I was not able to rent a car through Hertz... since it is the high tourist season they gave my reserved car away to someone else because I arrived 10 mins after the time i said I would arrive
Μειονεκτήματα: Everything.. they gave my car away and there were no others to rent since it is the high season
κριτική από
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2,0
Experience
Μειονεκτήματα: Hertz was unable to respect my reservations because I was late due to my flight being delayed by a half hour. Hertz should have found another accommodation for my family of 5, instead they said I would have to take a car that was 4 times more expensive than the initial quote.
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2,0
Μειονεκτήματα: When I arrived I was told they had no more cars. Besides this, the man working at the desk was rude and mocking.
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6,8
Μειονεκτήματα: Pick up was great! Drop off was more difficult. We had let the agent know we needed to drop off the car between 6 and 6:30AM. He gave us instructions to park in front of the airport. When we got to the airport there was no agent. We approached a number of people to assist us, nobody knew quite what to do. We had to check in for our flight, so were unable to sit with the car. The agent arrived just before the car was towed (thank goodness!). But everybody was very nice! The 7:30 flight to Houston is a regularly scheduled flight from that airport. It would be helpful to have the desk staffed earlier than 7:00.
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4,8
Car not available at time specified; price???
Πλεονεκτήματα: Car was clean, air conditioned, and just big enough.
Μειονεκτήματα: We requested a small car. Were given the choice of eating 90 minutes, or getting a much larger SUV. We waited. Cannot tell if price charged was close to what had been indicated in reservation because of the various required add-ons (taxes & fees - not gas or insurance).
κριτική από
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2,8
Πλεονεκτήματα: Personel powiedział mi, że „koła są uszkodzone” w zarezerwowanym przeze mnie samochodzie i zmusił mnie do zapłacenia dodatkowej sprzedaży dodatkowej 100,00$ USD na większym pojeździe.
Μειονεκτήματα: Miło byłoby mieć do dyspozycji samochód i cenę na Kajaku. Hertz w tej lokalizacji nie powinien mieć możliwości korzystania z usług rezerwacji online, wydaje się, że korzysta z nich jako wąskiego gardła w celu zmuszenia podróżnych do płacenia składek
κριτική από
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2,0
Źle nie traktowali mnie dobrze
Πλεονεκτήματα: Żaden
Μειονεκτήματα: Zbyt dużo pieniędzy policzył mi
κριτική από
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4,4
Πλεονεκτήματα: Good sized car
Μειονεκτήματα: Price online did not reflect actual price of rental car. Poor signage and instruction for car return.
κριτική από
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2,8
Πλεονεκτήματα: The staff told me "the wheels are broken" on the car I reserved and forced me to pay an additional 100.00$ US upsale on a larger vehicle.
Μειονεκτήματα: It would be nice to have available the car and price seen on Kayak. Hertz at this location should not be able to use online reservation services, it seems they are using them as a bottleneck to force travelers to pay premium prices
κριτική από
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2,0
Bad they did not treated me well
Πλεονεκτήματα: None
Μειονεκτήματα: Too much money they charged me
κριτική από
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2,0
WARNING
Μειονεκτήματα: The roads are death traps, third world country roads at its finest. Animals on the road to Puerto escondido from Oaxaca city, it was a terrifying experience, wouldn't recommend it to no one. PLEASE do not drive these roads, no reception, ambulance, or any kind of proper medical attention in case of an emergency. You have been warned.
κριτική από
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2,0
There was no car available. Was this a scam?
Πλεονεκτήματα: Nothing
Μειονεκτήματα: The total lack of car availability was extremely inconvenient. The very low price of the daily rental should have been a tip-off to me that it was not a real deal. I cannot really fault Hertz for this, I believe Kayak has no idea about doing business in Mexico.
κριτική από
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2,0
They gave my reservation away
Πλεονεκτήματα: Nothing as I was not able to rent a car through Hertz... since it is the high tourist season they gave my reserved car away to someone else because I arrived 10 mins after the time i said I would arrive
Μειονεκτήματα: Everything.. they gave my car away and there were no others to rent since it is the high season
κριτική από
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2,0
Experience
Μειονεκτήματα: Hertz was unable to respect my reservations because I was late due to my flight being delayed by a half hour. Hertz should have found another accommodation for my family of 5, instead they said I would have to take a car that was 4 times more expensive than the initial quote.
κριτική από
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2,0
Μειονεκτήματα: When I arrived I was told they had no more cars. Besides this, the man working at the desk was rude and mocking.
κριτική από
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4,8
Car not available at time specified; price???
Πλεονεκτήματα: Car was clean, air conditioned, and just big enough.
Μειονεκτήματα: We requested a small car. Were given the choice of eating 90 minutes, or getting a much larger SUV. We waited. Cannot tell if price charged was close to what had been indicated in reservation because of the various required add-ons (taxes & fees - not gas or insurance).
κριτική από
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2,8
Πλεονεκτήματα: Personel powiedział mi, że „koła są uszkodzone” w zarezerwowanym przeze mnie samochodzie i zmusił mnie do zapłacenia dodatkowej sprzedaży dodatkowej 100,00$ USD na większym pojeździe.
Μειονεκτήματα: Miło byłoby mieć do dyspozycji samochód i cenę na Kajaku. Hertz w tej lokalizacji nie powinien mieć możliwości korzystania z usług rezerwacji online, wydaje się, że korzysta z nich jako wąskiego gardła w celu zmuszenia podróżnych do płacenia składek
κριτική από
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2,0
Źle nie traktowali mnie dobrze
Πλεονεκτήματα: Żaden
Μειονεκτήματα: Zbyt dużo pieniędzy policzył mi
κριτική από
Αρ. κατάταξης 4
Economy Rent a Car
2,4 Μέτριο (13 κριτικές)
Αεροδρόμιο Οαχάκα ντε Χουάρες Xoxocotlan: 2 πρακτορεία
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Economy Rent a Car κριτικές
Τοποθεσίες πρακτορείων
Economy Rent a Car
Πρακτορεία στο Αεροδρόμιο Οαχάκα ντε Χουάρες Xoxocotlan
Calle 5 DE Mayo No. Colonia 203
+52 951 514 8534
Inside Oaxaca International Airport.
+52 951 514 8534
Όλες οι κριτικές της Economy Rent a Car
Economy Rent a Car κριτικές στο Αεροδρόμιο Οαχάκα ντε Χουάρες Xoxocotlan
Πρόσφατες κριτικές
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4,0
Πλεονεκτήματα: Stuff was good, thanks Marco for understanding, but when you return car 1:30 hours later, because its hard to predict traffic-jam in new city in festival day + serpentine 8 hours road before and rental ask you for additional day (but the day before in this great rental was NO cars, despite my booking was 1 month before and only 1 option from rental was - wait please 8 hours! 8 hours !!! ou, and even no appologies or of course compensation) So bad experience at all.
Μειονεκτήματα: Try to help me to answer after you read previous message
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2,0
Πλεονεκτήματα: The original price. False, turns out you also have to purchase insurance on top of your insurance (don’t do it), an undisclosed deposit was required, vehicle wasn’t even there to rent even though I booked it weeks in advance, booked in advance and couldn’t get a refund, and if it says there’s an airport location think twice, because it was incorrect. Avoid this place!!!
Μειονεκτήματα: Airport location, full transparency on pricing, available customer service, vehicles to be available when you pay in advance. It goes on...
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2,0
Μειονεκτήματα: Skip this place. They didn’t have a vehicle even though it was booked weeks in advance. They wanted a previously undisclosed deposit that happened to be outrageous. I couldn’t get a refund because I purchased in advance. They said they had a pickup and drop off at the airport, and didn’t find out it was 5 miles out until arriving back at the airport. This whole process was a disaster. I went with Europcar rentals instead, they were transparent, they had an airport location, and they had vehicles available.
κριτική από
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2,8
Μειονεκτήματα: Economy car rental in Oaxaca is not at the airport as it says online, have to go downtown to pick up car. There were a number of things wrong with the car, speedometer did not work, one of the front lights didn't work, engine light on. There is an $18/day mandatory insurance added to price. Do not r
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2,0
Don't waist your time or money
Πλεονεκτήματα: Nothing, the place just tries to scam you.
Μειονεκτήματα: They didn't have a car available when we arrived at the time of our reservation. We were told it would be available 8 hours later. We were then told that if we were willing to pay significantly more (like 5x the originally quoted price) then, alas, they did actually have the car we reserved available. After wasting a long time trying to negotiate something close to what our original quoted price was we eventually gave up and used one of the name brand rental car companies instead. Bottom line, don't waist your time with economy rent a car
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4,8
Πλεονεκτήματα: The car was ok. Not great, but overall they charged us properly.
Μειονεκτήματα: They didn't have the car we ordered on the day, so we had to wait a day to get it. They then told us there would be an extra charge of $18 per day for liability insurance only which was mandatory but not stated on our initial contract. Overall we ended up paying $50 per day, including the one day I didn't even get a car, and I signed up for $19 a day through the site. Total rip off.....
κριτική από
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2,0
Don't know who to blame
Μειονεκτήματα: I picked a rental company based on presumed availability from the Oaxaca airport. Whether the website was unclear or just plain wrong, there was no kiosk at the airport, no shuttle at the airport, and calls to the company to ask about either were met with strict 'No' answers. Carerentals.com (an Expedia company) was likely, unable or unwilling to help. I had to swallow the entire rental cost (as of now) and rent through a company on-site as a result.
κριτική από
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2,0
What a SCAM!
Μειονεκτήματα: The limited information on our rental made us not be able to get the car or our money back. Turns out the “hot deal” we got was a scam for a car with more than double the price in the insurance alone. No number to contact anyone, and a relentless inability for a refund. We basically were scammed and won’t be using this service EVER again, much less recommend. Booooo!!!
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2,0
Never got to rent the car.
Μειονεκτήματα: The gentleman wanted to take a picture of my credit card even after he took the deposit with my card when I refuse he got defensive. I had to talk to a manager he told me it’s normal to take phone pictures I denied and he told me he wouldn’t rent me the car. I still haven’t received my refund.
κριτική από
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2,0
It didn’t happen
Πλεονεκτήματα: We didn’t rent the car because liability was more than the rental and when we told them liability was supposed to be included in the rental they didn’t budge.
κριτική από
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2,0
Not an airport pick up - misleading
Μειονεκτήματα: Rental office is not at the airport and hasn’t been for about 3 years apparently. This is misleading and causing your website users wasted money in a non-refundable deposit and wasted time getting a rental from the airport. First and last time I’ll use your website for car rental search and will certainly never use carrental.com again. Massive disappointment.
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2,0
They didn’t have a car for us
Πλεονεκτήματα: Nothing.
Μειονεκτήματα: There was no car available upon arrival. Also, the rental agency was not located at the airport as advertised but, rather in Oaxaca.
κριτική από
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4,0
Πλεονεκτήματα: Stuff was good, thanks Marco for understanding, but when you return car 1:30 hours later, because its hard to predict traffic-jam in new city in festival day + serpentine 8 hours road before and rental ask you for additional day (but the day before in this great rental was NO cars, despite my booking was 1 month before and only 1 option from rental was - wait please 8 hours! 8 hours !!! ou, and even no appologies or of course compensation) So bad experience at all.
Μειονεκτήματα: Try to help me to answer after you read previous message
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2,0
Πλεονεκτήματα: The original price. False, turns out you also have to purchase insurance on top of your insurance (don’t do it), an undisclosed deposit was required, vehicle wasn’t even there to rent even though I booked it weeks in advance, booked in advance and couldn’t get a refund, and if it says there’s an airport location think twice, because it was incorrect. Avoid this place!!!
Μειονεκτήματα: Airport location, full transparency on pricing, available customer service, vehicles to be available when you pay in advance. It goes on...
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2,0
Μειονεκτήματα: Skip this place. They didn’t have a vehicle even though it was booked weeks in advance. They wanted a previously undisclosed deposit that happened to be outrageous. I couldn’t get a refund because I purchased in advance. They said they had a pickup and drop off at the airport, and didn’t find out it was 5 miles out until arriving back at the airport. This whole process was a disaster. I went with Europcar rentals instead, they were transparent, they had an airport location, and they had vehicles available.
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2,8
Μειονεκτήματα: Economy car rental in Oaxaca is not at the airport as it says online, have to go downtown to pick up car. There were a number of things wrong with the car, speedometer did not work, one of the front lights didn't work, engine light on. There is an $18/day mandatory insurance added to price. Do not r
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2,0
Don't waist your time or money
Πλεονεκτήματα: Nothing, the place just tries to scam you.
Μειονεκτήματα: They didn't have a car available when we arrived at the time of our reservation. We were told it would be available 8 hours later. We were then told that if we were willing to pay significantly more (like 5x the originally quoted price) then, alas, they did actually have the car we reserved available. After wasting a long time trying to negotiate something close to what our original quoted price was we eventually gave up and used one of the name brand rental car companies instead. Bottom line, don't waist your time with economy rent a car
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4,8
Πλεονεκτήματα: The car was ok. Not great, but overall they charged us properly.
Μειονεκτήματα: They didn't have the car we ordered on the day, so we had to wait a day to get it. They then told us there would be an extra charge of $18 per day for liability insurance only which was mandatory but not stated on our initial contract. Overall we ended up paying $50 per day, including the one day I didn't even get a car, and I signed up for $19 a day through the site. Total rip off.....
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2,0
Don't know who to blame
Μειονεκτήματα: I picked a rental company based on presumed availability from the Oaxaca airport. Whether the website was unclear or just plain wrong, there was no kiosk at the airport, no shuttle at the airport, and calls to the company to ask about either were met with strict 'No' answers. Carerentals.com (an Expedia company) was likely, unable or unwilling to help. I had to swallow the entire rental cost (as of now) and rent through a company on-site as a result.
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2,0
What a SCAM!
Μειονεκτήματα: The limited information on our rental made us not be able to get the car or our money back. Turns out the “hot deal” we got was a scam for a car with more than double the price in the insurance alone. No number to contact anyone, and a relentless inability for a refund. We basically were scammed and won’t be using this service EVER again, much less recommend. Booooo!!!
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2,0
Never got to rent the car.
Μειονεκτήματα: The gentleman wanted to take a picture of my credit card even after he took the deposit with my card when I refuse he got defensive. I had to talk to a manager he told me it’s normal to take phone pictures I denied and he told me he wouldn’t rent me the car. I still haven’t received my refund.
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2,0
It didn’t happen
Πλεονεκτήματα: We didn’t rent the car because liability was more than the rental and when we told them liability was supposed to be included in the rental they didn’t budge.
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2,0
Not an airport pick up - misleading
Μειονεκτήματα: Rental office is not at the airport and hasn’t been for about 3 years apparently. This is misleading and causing your website users wasted money in a non-refundable deposit and wasted time getting a rental from the airport. First and last time I’ll use your website for car rental search and will certainly never use carrental.com again. Massive disappointment.
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2,0
They didn’t have a car for us
Πλεονεκτήματα: Nothing.
Μειονεκτήματα: There was no car available upon arrival. Also, the rental agency was not located at the airport as advertised but, rather in Oaxaca.
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